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Black boxes around edits and comments?

Posted: Mon Jul 29, 2019 12:13 pm
by sschramm
When viewing PDF's that have annotations/labels/comments, black boxes appear. When viewing the same PDF in a different program like Adobe, Edge, Chrome, etc the boxes do not appear. This happens with multiple PDF's and only in PDF-XChange Viewer. I have reviewed all the settings and can't seem to find a way to toggle off this frames. Any ideas?

Image

Thanks,

Scott

Re: Black boxes around edits and comments?

Posted: Mon Jul 29, 2019 12:15 pm
by Will - Tracker Supp
Hi Scott,

Thanks for the post - The Viewer is no longer supported as it was replaced by the Editor several years ago. Please try the Editor and see if that helps:
http://www.tracker-software.com/downloads

Thanks,

Re: Black boxes around edits and comments?

Posted: Mon Jul 29, 2019 2:35 pm
by sschramm
Hi Will, thanks for the heads up. I didn't know the viewer has went unsupported. I gave the editor version a try, and the issue is not present! Thanks for your help.

Re: Black boxes around edits and comments?

Posted: Mon Jul 29, 2019 2:55 pm
by Will - Tracker Supp
Not a problem :)

Re: Black boxes around edits and comments?

Posted: Mon Aug 26, 2019 8:51 am
by Peter2
@sschramm

just because of curiosity: Where does the PDF come from?
It is a drawing - is it from AutoCAD? If yes, there is a setting in Autocad which creates the frames (I suppose so ...)

Peter

Re: Black boxes around edits and comments?

Posted: Mon Aug 26, 2019 12:32 pm
by Dimitar - Tracker Supp
Hello All,

Usually, this is happening with files printed from Autocad.

Regards.