Black boxes around edits and comments?

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sschramm
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Black boxes around edits and comments?

Post by sschramm » Mon Jul 29, 2019 12:13 pm

When viewing PDF's that have annotations/labels/comments, black boxes appear. When viewing the same PDF in a different program like Adobe, Edge, Chrome, etc the boxes do not appear. This happens with multiple PDF's and only in PDF-XChange Viewer. I have reviewed all the settings and can't seem to find a way to toggle off this frames. Any ideas?

Image

Thanks,

Scott

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Will - Tracker Supp
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Re: Black boxes around edits and comments?

Post by Will - Tracker Supp » Mon Jul 29, 2019 12:15 pm

Hi Scott,

Thanks for the post - The Viewer is no longer supported as it was replaced by the Editor several years ago. Please try the Editor and see if that helps:
http://www.tracker-software.com/downloads

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

sschramm
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Re: Black boxes around edits and comments?

Post by sschramm » Mon Jul 29, 2019 2:35 pm

Hi Will, thanks for the heads up. I didn't know the viewer has went unsupported. I gave the editor version a try, and the issue is not present! Thanks for your help.

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Will - Tracker Supp
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Re: Black boxes around edits and comments?

Post by Will - Tracker Supp » Mon Jul 29, 2019 2:55 pm

Not a problem :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
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Location: Switzerland

Re: Black boxes around edits and comments?

Post by Peter2 » Mon Aug 26, 2019 8:51 am

@sschramm

just because of curiosity: Where does the PDF come from?
It is a drawing - is it from AutoCAD? If yes, there is a setting in Autocad which creates the frames (I suppose so ...)

Peter
PDF-X-Change Pro German

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Dimitar - Tracker Supp
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Re: Black boxes around edits and comments?

Post by Dimitar - Tracker Supp » Mon Aug 26, 2019 12:32 pm

Hello All,

Usually, this is happening with files printed from Autocad.

Regards.

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