Bug? Pan and Zoom Tool Fails after Closing a Document  SOLVED

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Bhikkhu Pesala
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Bug? Pan and Zoom Tool Fails after Closing a Document

Post by Bhikkhu Pesala »

1. Open a document
2. Enable the Pan and Zoom Tool
3. Zoom to an area by resizing the rectangle
4. Close the document
5. The rectangle disappears on the newly active document, which displays the document's first page, not the document's active page (rolling the scrollwheel fixes this)
6. Open another document, or reopen the closed document

Result: The Pan and Zoom Tool no longer works. The rectangle cannot be moved or resized.
Easy Fix: Close and reselect the Pan and Zoom Tool
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
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TrackerSupp-Daniel
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Re: Bug? Pan and Zoom Tool Fails after Closing a Document

Post by TrackerSupp-Daniel »

Hello Bhikkhu,

I am having trouble reproducing this, also, your steps seem to be missing a portion, I filled in the blank and assumed that between 4 and 5 you reopen the same document. After that method failed, I tried opening another document, to no avail.

Could you provide screenshots detailing what you are seeing over there that makes you think it is a bug?
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Bhikkhu Pesala
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Location: East London
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Re: Bug? Pan and Zoom Tool Fails after Closing a Document

Post by Bhikkhu Pesala »

I attach an animated PNG to illustrate the problem.

1. Pan and Zoom Tool active in Calendar on September page
2. Switch to other document (Path of Purification) Rectangle Disappears
3. Scroll with the mouse, rectangle reappears
4. Switch back to Calendar, rectangle disappears
5. Scroll with the mouse, rectangle reappears
6. Close Calendar, Rectangle Disappears
7. Scroll with the mouse, rectangle reappears
8. Reopen Calendar
9. Calendar is on September page, Pan and Zoom tool is on December, Rectangle disappears
10. Scroll with the mouse, rectangle reappears, Pan and Zoom tool again shows September page.
Attachments
Pan and Zoom.7z
(1.4 MiB) Downloaded 167 times
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
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Ivan - Tracker Software
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Re: Bug? Pan and Zoom Tool Fails after Closing a Document  SOLVED

Post by Ivan - Tracker Software »

Thanks for the clear description.
I reproduced the issue and fixed it. The fix will be included in build 327.1
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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