Bug? Pan and Zoom Tool Fails after Closing a Document  SOLVED

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: Tracker Support, TrackerSupp-Daniel, Paul - Tracker Supp, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Sean - Tracker, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
User avatar
Bhikkhu Pesala
User
Posts: 1772
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Bug? Pan and Zoom Tool Fails after Closing a Document

Post by Bhikkhu Pesala » Tue Oct 16, 2018 8:27 am

1. Open a document
2. Enable the Pan and Zoom Tool
3. Zoom to an area by resizing the rectangle
4. Close the document
5. The rectangle disappears on the newly active document, which displays the document's first page, not the document's active page (rolling the scrollwheel fixes this)
6. Open another document, or reopen the closed document

Result: The Pan and Zoom Tool no longer works. The rectangle cannot be moved or resized.
Easy Fix: Close and reselect the Pan and Zoom Tool
Windows 10 64-bit • AMD A10-6800K, 8 Gbyte RAM
Review: http://www.softerviews.org/PDF-XChange.html

User avatar
TrackerSupp-Daniel
Site Admin
Posts: 2241
Joined: Wed Jan 03, 2018 6:52 pm

Re: Bug? Pan and Zoom Tool Fails after Closing a Document

Post by TrackerSupp-Daniel » Tue Oct 16, 2018 10:22 pm

Hello Bhikkhu,

I am having trouble reproducing this, also, your steps seem to be missing a portion, I filled in the blank and assumed that between 4 and 5 you reopen the same document. After that method failed, I tried opening another document, to no avail.

Could you provide screenshots detailing what you are seeing over there that makes you think it is a bug?
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

User avatar
Bhikkhu Pesala
User
Posts: 1772
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Re: Bug? Pan and Zoom Tool Fails after Closing a Document

Post by Bhikkhu Pesala » Wed Oct 17, 2018 4:45 am

I attach an animated PNG to illustrate the problem.

1. Pan and Zoom Tool active in Calendar on September page
2. Switch to other document (Path of Purification) Rectangle Disappears
3. Scroll with the mouse, rectangle reappears
4. Switch back to Calendar, rectangle disappears
5. Scroll with the mouse, rectangle reappears
6. Close Calendar, Rectangle Disappears
7. Scroll with the mouse, rectangle reappears
8. Reopen Calendar
9. Calendar is on September page, Pan and Zoom tool is on December, Rectangle disappears
10. Scroll with the mouse, rectangle reappears, Pan and Zoom tool again shows September page.
Attachments
Pan and Zoom.7z
(1.4 MiB) Downloaded 65 times
Windows 10 64-bit • AMD A10-6800K, 8 Gbyte RAM
Review: http://www.softerviews.org/PDF-XChange.html

Ivan - Tracker Software
Site Admin
Posts: 3587
Joined: Thu Jul 08, 2004 10:36 pm
Location: Vancouver Island - Canada
Contact:

Re: Bug? Pan and Zoom Tool Fails after Closing a Document  SOLVED

Post by Ivan - Tracker Software » Thu Oct 18, 2018 12:13 am

Thanks for the clear description.
I reproduced the issue and fixed it. The fix will be included in build 327.1
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

Post Reply