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dhel
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Topic Author
Posts: 1
Joined: Tue Oct 24, 2017 12:10 pm

Transparant Stamp

Tue Oct 24, 2017 12:28 pm

HI,

on another PC I used to import a transparant PNG file and get a signature stamp that is perfectly transparant.
Now same PNG file is being used as a source, the result is NOT transparant...

Anybody any idea why?
When I check the transparancy of the source PNG in Word, it works fine.
 
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Radi - Tracker Supp
Site Admin
Posts: 319
Joined: Tue Mar 03, 2015 12:46 pm

Re: Transparant Stamp

Tue Oct 24, 2017 12:34 pm

Hi dhel,

Please take a look at the following knowledge base article to find out how to create transparent stamps:
https://www.tracker-software.com/knowledgebase/225

If you are still unable to create a transparent stamp, please send us the source file so we can check it for you and try to assist further.

Please note that posting your signature on a public forum might not be a good idea. I would recommend sending us the file at support@tracker-software.com

Regards,
Radi

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