Thanks for the post - Build 198 is quite old, so please download and test the latest release of the Viewer:http://www.tracker-software.com/PDFXVwer.zip
If that doesn't help, please try the Editor, as it has replaced the Viewer:https://www.tracker-software.com/produc ... nge-editor
Please note that if you have a Viewer license, the latest release available to you is Version 2.5 Build 214.2, which can be found here:http://www.tracker-software.com/PDFXVwer_307.zip
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Tracker Support (Europe)
Tracker Software Products Ltd.