PDF XChange Forum

Hello xuanliu,

Thanks for your post.

Please try pressing Ctrl+Shift+6 to toggle the accessibility options. If this doesn't solve the problem, please send this PDF document to us so we can check it on our end.

If you do not wish to post it to a public forum, you can send it via e-mail to support@tracker-sfotware.com

Regards,
Radi

Hello xuanliu,

Thank you for posting these files. The links show as underlines for me:



Please go to Help> About and let us know what version and build you are running. If older than Version 6, build 322.5 please download the latest installer here: https://www.pdf-xchange.com/PDFXVE6.zip

I hope this helps!

Hello Patrick and Xuanliu,


It seems like the problem is due to the "thin lines" option.

You can switch this option ON or OFF, with CTRL + 5

When trying this in PDF-XChange Viewer, you will immediately see the difference.

Best regards.

Hi Willy,

I am afraid that may not be the issue here - at least not in my installation. Ctrl+5 should toggle between the defined line thickness and a line thickness of 1 pt.

With "Thin lines" off:


With "Thin lines" one:


I suspect the thick blue lines xuanliu is seeing it due to a bug in a previous build.

Thank you for your suggestion, though.

Not agreed Patrick. We are talking here about the Viewer.
I suppose you checked within the Editor. When myself, I look there, it shows indeed like in your print screens.
Is that possible?

Please see the attached PDF (screenshots from the Viewer).

Best regards.

EDIT:
I just saw that I made the test with an older version of the Viewer (2.5.319.0), but the newest version I could download and install (MSI Network installer 32 bit - strangely 2.5.322.4 and not 2.5.322.5) still shows the hyperlinks in the same manner.

Still not convinced, I downloaded and installed via the EXE installer (32/64 bit), and so I had finally version 2.5.322.5, but the problem with the 'thick' lines remains.


So, I believe the solution for xuanliu is just simple: press CTRL + 5 and switch to 'thin' lines.

We might still encourage xuanliu to try the switch from PDF-XChange Viewer to PDF-XChange Editor V6,
that can be downloaded via the following link:
https://www.pdf-xchange.com/produc ... nge-editor

Hi Willy,

That may be the case! I did not notice we were looking in the Viewer forums.

xuanliu, Please try as Willy has suggested - the Editor replaced the Viewer in 2014, which was phased out by 2015. The Viewer can still be downloaded, however, it is no longer undergoing development - so no bug fixes will be included in the Viewer.

Thank you for your cooperation and understanding.

Cheers!

Hi xuanliu,

This is why we are here and we are always happy to assist.

Take care!