Printing E-Mail including attachment does not work since latest Office 2010 patches  SOLVED

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Paul - Tracker Supp, Chris - Tracker Supp, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
inga78
User
Posts: 40
Joined: Wed Jul 16, 2014 12:23 pm

Printing E-Mail including attachment does not work since latest Office 2010 patches

Post by inga78 » Thu Apr 27, 2017 10:08 am

Hi there,

since installing last updates for Office 2010, printing a whole E-Mail with attached PDF-document, only the mail-content but not the attachment will be printed.

Trying the same with a system without the latetst Office-2010 patches, the whole E-Mail content and attachment will be printed.

Is this an known issue with Outlook 2010 + latest office patches and PDF-XChange View 2.5.321 ?

Kind regards
Inga

User avatar
Will - Tracker Supp
Site Admin
Posts: 6826
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Printing E-Mail including attachment does not work since latest Office 2010 patches

Post by Will - Tracker Supp » Thu Apr 27, 2017 12:59 pm

Hi Inga,

Thanks for the post, but I'm not sure that I understand - The Viewer and Outlook are entirely unrelated. How, specifically, are you printing these emails?

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

inga78
User
Posts: 40
Joined: Wed Jul 16, 2014 12:23 pm

Re: Printing E-Mail including attachment does not work since latest Office 2010 patches  SOLVED

Post by inga78 » Thu Apr 27, 2017 1:14 pm

Hello Will,

thank you for your fast reply. Think I've found the issue - an update for DotNet to 4.6.2 has broke the print-driver ... after uninstall 4.6.2 it works again.

Sorry for this post in the forum. :-)

You can close the case as resolved.

Kind regards
Inga

User avatar
Will - Tracker Supp
Site Admin
Posts: 6826
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Printing E-Mail including attachment does not work since latest Office 2010 patches

Post by Will - Tracker Supp » Thu Apr 27, 2017 1:39 pm

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Post Reply