Problem with Live update on 1.015

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benpal
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Posts: 58
Joined: Thu Sep 21, 2006 7:49 am

Problem with Live update on 1.015

Post by benpal » Tue Apr 03, 2007 8:56 pm

When trying to do a live update from 013 to 015, it seems to donlowd ok and I get the message that the update is installed.

But the About box still shows 013.

Downloading and installing 015 manually does work though.

Windows XP Pro SP 2

Other than that, I like the implementation of the Search and Find functions.

John - Tracker Supp
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Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
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Post by John - Tracker Supp » Tue Apr 03, 2007 9:12 pm

Hi,

The update has actually installed - but requires a restart before being available - as the older version is in use - this was done in case you had any changed doc's still open.

In the next release we will cancel an update if you have doc's open and advise you to close/save before the update - then when you try again and all doc's are closed - the Viewer will close on updating and the update will correctly proceed.

Thanks for the info !
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

benpal
User
Posts: 58
Joined: Thu Sep 21, 2006 7:49 am

Post by benpal » Tue Apr 03, 2007 9:19 pm

Thanks for the explanation!

Ben

John - Tracker Supp
Site Admin
Posts: 8204
Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
Contact:

Post by John - Tracker Supp » Tue Apr 03, 2007 9:23 pm

pleasure :)
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

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