Problem to install v.1.013
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Problem to install v.1.013
Hi,
after Live-Update from v.1.012 to v.1.013 following message pops up on the screen which could only be quit by click "OK":
PDFXCview.exe - Einsprungpunkt nicht gefunden
Der Prozedureinsprungpunkt "SHOpenFolderAndSelectltems" wurde in der DLL "SHELL32.dll" nicht gefunden
Regards
Michael
after Live-Update from v.1.012 to v.1.013 following message pops up on the screen which could only be quit by click "OK":
PDFXCview.exe - Einsprungpunkt nicht gefunden
Der Prozedureinsprungpunkt "SHOpenFolderAndSelectltems" wurde in der DLL "SHELL32.dll" nicht gefunden
Regards
Michael
- John - Tracker Supp
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Hi Michael,
Have no idea what could be causing this - can I ask you to please fully uninstall/restart and re-install.
We have no similar reports indicating there is an issue - so it is very hard to provide any meaningful reply.
Plwease do come back if you do still have problems.
Many thanks.
Have no idea what could be causing this - can I ask you to please fully uninstall/restart and re-install.
We have no similar reports indicating there is an issue - so it is very hard to provide any meaningful reply.
Plwease do come back if you do still have problems.
Many thanks.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
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Hi,
already deinstalled and restart several times today before sending my post with always the same result.
At the end i installed v.1.007 and it works without problems.
Would it be possible sending/posting a link where i can download i.e. v.1.010 or v. 1.012 (last version which works fine)?
Regards
Michael
already deinstalled and restart several times today before sending my post with always the same result.
At the end i installed v.1.007 and it works without problems.
Would it be possible sending/posting a link where i can download i.e. v.1.010 or v. 1.012 (last version which works fine)?
Regards
Michael
- John - Tracker Supp
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Very odd Michael,
are you downloading the Viewer install direct or via the install of one of our programs ?
We have received no such other reports except one and this was related to an issue in the other products installer - not the Viewer itself- can you please advise what Version of Windows is in use ?
Many thanks
are you downloading the Viewer install direct or via the install of one of our programs ?
We have received no such other reports except one and this was related to an issue in the other products installer - not the Viewer itself- can you please advise what Version of Windows is in use ?
Many thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
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- John - Tracker Supp
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Hi Michael,
we have located the problem and will resolve in build 14.
This relates to an issue with a Windows native API function not fully supported it would appear in W2K - this function allows us to access via the "Document Properties" dialog on the "Description" page the ability to click on the "Location" option - and Windows Explorer is opened with the current PDF file already selected.
Thanks for your patience.
we have located the problem and will resolve in build 14.
This relates to an issue with a Windows native API function not fully supported it would appear in W2K - this function allows us to access via the "Document Properties" dialog on the "Description" page the ability to click on the "Location" option - and Windows Explorer is opened with the current PDF file already selected.
Thanks for your patience.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
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- User
- Posts: 5
- Joined: Wed Mar 01, 2006 9:28 am
- Location: Germany
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- John - Tracker Supp
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HI,
An updated version compatible with all Windows Versions from Windows 2000 and later will be available late today or at very worst tomorrow.
HTH
An updated version compatible with all Windows Versions from Windows 2000 and later will be available late today or at very worst tomorrow.
HTH
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
- John - Tracker Supp
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Hi to all,
Build 15 is now available for 'update' or direct download.
This resolves the W2K install issue, adds both Simple 'Find' and 'Advanced Search' options, allows the printing of 'Typewriter' added text and some fixes and feature additions.
Enjoy
Build 15 is now available for 'update' or direct download.
This resolves the W2K install issue, adds both Simple 'Find' and 'Advanced Search' options, allows the printing of 'Typewriter' added text and some fixes and feature additions.
Enjoy
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
- John - Tracker Supp
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Hi Eric,
Ok - will check - but for sure it works A-ok on XP and Vista - can you advise if this is a newly created Build 15 document that has been modified - or one from a previous build ?
Also Eric - if you export to an Image format - does the typewriter text export ok to the image format ?
Thanks
Ok - will check - but for sure it works A-ok on XP and Vista - can you advise if this is a newly created Build 15 document that has been modified - or one from a previous build ?
Also Eric - if you export to an Image format - does the typewriter text export ok to the image format ?
Thanks
Last edited by John - Tracker Supp on Tue Apr 03, 2007 7:19 pm, edited 1 time in total.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
- John - Tracker Supp
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Hi Eric,
thanks - can you try on a document that is build 15 only please and also see if the text is ok when you export this page to an image format please ?
Thanks
thanks - can you try on a document that is build 15 only please and also see if the text is ok when you export this page to an image format please ?
Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
- John - Tracker Supp
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Excellent - thanks Eric,
I suspected that could be the issue
I suspected that could be the issue
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com