PDF file load error

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BarryH
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Posts: 133
Joined: Tue Jan 25, 2005 9:23 am
Location: YORK, England

PDF file load error

Post by BarryH » Wed Jan 31, 2007 10:16 am

Hi John

Just downloaded this file from the Quantum web site. It'll load in AR8 but not in the 22 Jan build of PDF-Viewer.

One for you to investigate!
Attachments
TapeRx_User_Guide.zip
(71.99 KiB) Downloaded 141 times
Best regards
Barry

John - Tracker Supp
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Post by John - Tracker Supp » Wed Jan 31, 2007 12:40 pm

Thanks Barry - really ! :roll: :wink:
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

John - Tracker Supp
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Posts: 8202
Joined: Tue Jun 29, 2004 10:34 am
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Post by John - Tracker Supp » Wed Jan 31, 2007 1:10 pm

Hi Barry,

The file is actually damaged - if you open in Acrobat 8 Proffessional rather than just the Reader it advises you this and then attempts to correct - sometimes it actually crashes Acrobat (but then many files seem to do this with Acrobat 8 :( )

Obviously Acrobat Reader tolerates the files problems and we will endeavour to do likewise if possible.

cheers
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

BarryH
User
Posts: 133
Joined: Tue Jan 25, 2005 9:23 am
Location: YORK, England

Post by BarryH » Wed Jan 31, 2007 2:36 pm

Hi John

Damaged eh, who'd have thought it?

Anyways, PDF-Tools sorted it, now loads OK in in XChange Viewer.
Best regards
Barry

John - Tracker Supp
Site Admin
Posts: 8202
Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
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Post by John - Tracker Supp » Wed Jan 31, 2007 8:42 pm

Hi Barry,

well thats one way around the problem :)

I have asked the project director to endeavour to allow such file issues to be tolerated if possible - hopefully we can offer that solution too.

cheers :)
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

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