eForm Problem

[kclauhk]

I tried to open some eForm of some banks with Viewer ver. 2.5 (build 315.0) and noticed that the forms were not displayed properly.
Is there a way to correct the problem?

https://www.personal.hsbc.com.hk/1/PA_e ... ansfer.pdf

http://www.dbs.com.hk/iwov-resources/fo ... -eform.pdf
- text cannot be displayed

Thanks.

[John - Tracker Supp]

Hi,

When Adobe originally created the PDF format from which the 'Forms' offshoot is derived - it was designed and offered as an 'Open' standard to ensure its take and adoption by as broad an audience as possible and was incredibly successful format as a direct result of this and the fact that any software company was free to utilise and create applications to use, create, view, print and modify PDF documents freely without restriction - the PDF document format is now ubiquitous and has become the 'THE' format to share documents around the world. The Format was later passed to the ISO body to manage and control for the future making it truly independent of any single company to manipulate or manage.

Sadly it seems Adobe has chosen not to follow this laudable example with the PDF form - they continue to make it increasingly difficult for independent software authors to offer and support products for forms created by their products and it would appear this is one such example - for now ours and other non Adobe products cannot support such forms in the broadest sense and certainly this will continue to be the case for the PDF-XChange Viewer.

We do hope in the coming months to make some progress with the Viewers replacement - but for now this will also experience similar problems.

Thank you for your patience.