Maintenance Renewal

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
Mr. Nice Guy
User
Posts: 153
Joined: Tue Sep 16, 2008 7:16 am
Location: Germany

Maintenance Renewal

Post by Mr. Nice Guy »

Hi,

my Maintenance for XChangePro ends in November.
When I renew it today - what is with the remaining time until the "real ending date" of my Maintenance.
Is this add to 1/2 year?
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17901
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Maintenance Renewal

Post by Tracker Supp-Stefan »

Hello Mr. Nice Guy,

If you renew today - the new maintenance expiration date will be 1/2 years after the old one - so you do not lose on maintenance.
E.g. your maintenance currently expires on 10 Nov 2015, if you renew now - the new maintenance expiration date will be 10 Nov 2016/17 and not 21 Oct 2016/17.
Hope this clarifies the situation! :)

Regards,
Stefan
Mr. Nice Guy
User
Posts: 153
Joined: Tue Sep 16, 2008 7:16 am
Location: Germany

Re: Maintenance Renewal

Post by Mr. Nice Guy »

Thanks, Stefan.
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Maintenance Renewal

Post by Will - Tracker Supp »

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Mr. Nice Guy
User
Posts: 153
Joined: Tue Sep 16, 2008 7:16 am
Location: Germany

Re: Maintenance Renewal

Post by Mr. Nice Guy »

Done :mrgreen:
User avatar
Radi - Tracker Supp
Site Admin
Posts: 600
Joined: Tue Mar 03, 2015 12:46 pm

Re: Maintenance Renewal

Post by Radi - Tracker Supp »

Enjoy using our software :)
Post Reply