Document prints when opened

Geep · Post by **Geep** » Thu Jun 26, 2014 4:54 pm

Someone recently sent me a PDF invoice, but when I open it, it immediately starts to print without being requested to do so. I can't see any setting which stops this, am I missing something?
Thanks, Geep

Thu Jun 26, 2014 4:57 pm

Hello Geep

Welcome to our forums,

This is quite unusual, there likely a JavaScrip in the Doc. causing this. Could you send us the file in question so that we may investigate further?

Thank you!

Geep · Post by **Geep** » Thu Jun 26, 2014 5:07 pm

Whilst I could do so, it has financial info in it which is not mine to post in a public forum. Is there a private alternative?

Thu Jun 26, 2014 5:12 pm

Hello Geep,

There is, you can send the file to support@pdf-xchange.com to be To be kept confidential.

Cheers!

Geep · Post by **Geep** » Thu Jun 26, 2014 5:27 pm

Thanks. I have now sent it.

Post by **Will - Tracker Supp** » Thu Jun 26, 2014 5:39 pm

Hi Geep,

Thanks for sending the document to us. There is indeed a JavaScript that forces the print when opening. If you save a local copy, then go to File --> Document Properties --> JavaScript you can then delete the script and this shouldn't be an issue.

We're looking at adding an option, similar to Adobe Reader, that will allow the user a choice to allow or not, when opening.

HTH!

Geep · Post by **Geep** » Sat Jun 28, 2014 9:47 pm

I'm grateful for the help. All is now resolved, although I had to re-download the latest update.

Post by **Will - Tracker Supp** » Mon Jun 30, 2014 3:01 pm

Document prints when opened

Document prints when opened

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