Print window bigger than 1600x900 screen! How to fix this?

[Enkidu]

Hi,

I am using PDF-XChange Viewer (latest version) on a Lenovo Yoga 2 Pro Ultrabook 13,3", Win 8.1-64, screen resolution 1600x900, dpi size 150%.

But when I want to print a document it looks like that:

Screenshot 2014-03-24 21.43.09.png.zip

(133.49 KiB) Downloaded 82 times

Why is the print window much higher than 900px?


Please help and advice.

Tnx,
Enkidu

[Will - Tracker Supp]

Hi Enkidu,

Thanks for the post and welcome to the forums!

Please take a look at this KB article and follow the instructions within, and you should find that they resolve the issue:
https://www.pdf-xchange.com/knowled ... -my-screen

HTH!

[Enkidu]

Hi Will,

tnx for your fast reply.

Please take a look at this KB article and follow the instructions within, and you should find that they resolve the issue:
https://www.pdf-xchange.com/knowled ... -my-screen

Sorry, this article is related to screen with lower resolution than 1024x768!!! But my resolution is 1600x900!!! Much bigger!!! And I can not set font size to 8 because you can not read this any more!

Please re-read my posting for technical details and take a look at the resolution of the screenshot I provided.


Tnx,
Enkidu

[Will - Tracker Supp]

Hi Enkidu,

Could you please go to Help --> About and tell me the Build number that you see there?

Cheers,

[Tracker Supp-Stefan]

Hi Enkidu,

Yes the article mentions smaller resolutions as normally it's on such that this problem appears, but your 150% DPI setting seems to be large enough to allow this to happen on your 1600x900 screen as well.

I would also recommend you to try the Editor:
https://www.pdf-xchange.com/product ... nge-editor
As it's print window should provide a scroll bar if the whole window can not fit on your screen.

Regards,
Stefan

[Enkidu]

Could you please go to Help --> About and tell me the Build number that you see there?

PDF-XChangeViewer-Version.jpg.zip

(72.16 KiB) Downloaded 84 times

[Will - Tracker Supp]

Hi Enkidu,

Thanks for sending that - you are using an older build (204), so please download and run the following to install the latest (214.2) and see if that helps:
https://www.pdf-xchange.com/PDFXVwer.zip

Cheers,

[Willy Van Nuffel]

Hello,

I think that the most easy solution for Enkidu will be to lower his display enlargement from Larger-150% to Medium-125%.

The Print-dialogbox of PDF-XChange Viewer is 977 x 696 pixels, that one of the Editor is 932 x 669 pixels.

At 150% this makes 1465 x 1044 for the Viewer, and 1398 x 1003 for the Editor.
So, it is clear that the height is too large for a 1600 x 900 display.

At 125% it makes 1221 x 870 (Viewer) and 1165 x 836 (Editor).
That should just fit.

Regards.

[Enkidu]

Thanks for sending that - you are using an older build (204),

This is a bit strange for me. I just checked for updates with its builtin update check but it told me no update available. What's wrong???

PDF-XChangeViewer-Update.jpg.zip

(113.27 KiB) Downloaded 86 times

so please download and run the following to install the latest (214.2) and see if that helps

I will do so, as soon as this Ultrabook is available for me again.


Enkidu

[Enkidu]

Hello Willy,

tnx for your detailed answer!

I think that the most easy solution for Enkidu will be to lower his display enlargement from Larger-150% to Medium-125%.

Well... I already tried but even on 125% it still does not fit! In addition to this, on a 13,3" Ultrabook, 125% is to small for my friend who is owning it. (We played around very much with these settings. Also changing font sizes ecc. But 150% is still the best solution for us. Except for XCange viewer..)

Why has this printing dialog to be so huge? I do not think this is necessary. It can be big as long as the screen dimensions are enough. But if not, why not reduce its size???


Cheers,
Enkidu

[Tracker Supp-Stefan]

Hi Enkidu,

The Viewer print window was designed some time ago, so changing it now is rather hard.
Did you manage to make it fit vertically with changing the font size in the Viewer -> Edit -> Preferences -> Customize UI settings?

Also did you try the Editor?

Regards,
Stefan