some images can't be viewed

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anteelsayed
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Joined: Thu Jan 31, 2013 1:47 pm

some images can't be viewed

Post by anteelsayed »

hello,
i recently performed an ocr on one of my files using abbyys finereader, the problem is that most images cant be viewed using xchange pdf,but can be by other pdf readers !
can you plz tell me what to do because i like browsing pdfs using xchange pdf capabilities

i attached the first page of my pdf

thanks,
Attachments
Pages from [spiceal surgy p 2_001_opt].pdf
(153.9 KiB) Downloaded 154 times
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Tracker Supp-Stefan
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Re: some images can't be viewed

Post by Tracker Supp-Stefan »

Hello anteelsayed,

And welcome to our forums!
I can confirm the same problem here at my end, so I will pass this for further investigation, but in the mean time why don't you try the free OCR tool we have in our own Viewer?

Best,
Stefan
anteelsayed
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Joined: Thu Jan 31, 2013 1:47 pm

Re: some images can't be viewed

Post by anteelsayed »

hello Stefan ,

thanks for your quick response ,and i really hope to find a solution asap ,
to be truthful with you,i never imagined that your small-sized free ocr would have a chance against the 700mb-sized finereader or readiris which i usually use especially for the reason that most of my files are low in resolution and letters are very irregular

but let me tell you this, i was SHOCKED today when i first tried it, high accuracy wasn't useful in this particular file ,but low one was amazing , from now on i will use your ocr,that i can guarantee ,meanwhile i hope you guys are thinking about making a separate ocr reader ,this would be even more awesome.

waiting for a solution though,
greetings from Egypt :)
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Paul - Tracker Supp
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Re: some images can't be viewed

Post by Paul - Tracker Supp »

Thanks for the kind words anteelsayed, we do our best and it is always nice to be appreciated!

The development team are under a great deal of pressure right now finalizing the PDF-Xchange Editor (AKA V3 of the Viewer) and as such I'm afraid that non-critical support issues have had to take a back row seat, so to speak. The issue is on the list of things to investigate and I'm sure that this will happen as time allows. i would ask your patience while we look into this.

hth
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
anteelsayed
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Re: some images can't be viewed

Post by anteelsayed »

best wishes
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Tracker Supp-Stefan
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Re: some images can't be viewed

Post by Tracker Supp-Stefan »

Hello anteelsayed,

I would recommend you to use the "medium" accuracy setting instead of low it should produce quite sufficient results as well.

Best,
Stefan
Katya - Tracker Supp
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Joined: Tue Apr 20, 2010 10:48 pm

Re: some images can't be viewed

Post by Katya - Tracker Supp »

Hello anteelsayed,

We created a support request Ticket #1765 in our internal system, so we can follow this issue.
As soon as we have some results we let you know,

Thanks
Katya - Tracker Supp
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Re: some images can't be viewed

Post by Katya - Tracker Supp »

... and the issue is already resolved - fix will be available in the next build (209)

Best regards
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