No Hebrew Support in Version 3!

ymmp · Post by **ymmp** » Fri Dec 28, 2012 5:32 am

Hi,

I am super disappointed that there is absolutely no Hebrew support in V3. It's what I waited over a year for and bought a maintenance package for.
BTW, that's another major disappointment regarding the maintenance - because of how late V3 is, I am not really getting much out of it. I really think you should extend everyone's maintenance for at least 6 extra months or more appropriately a year.

Thanks

Fri Dec 28, 2012 10:47 am

Hello ymmp,

Could you please share some more details, as none of the team is native hebrew speaker/writer, but from my tests I could paste hebrew text taken from elsewhere in a document, and it was properly oriented (e.g. there was no mirroring of the character's order).

Best,
Stefan

brauner · Post by **brauner** » Sat Dec 29, 2012 4:28 pm

Hi

Agree with ymmp.

There is no support for RTL (right to left) editing.

You can use Hebrew characters, but when you type, it is in a reverse order.

-Roei

Sat Dec 29, 2012 10:25 pm

Hi brauner,

Thank you for your answer. Can you be more specific in what case Hebrew characters is displayed in reverse mode (when using edit content tool for PDF editing, or in pop-up edit). Please note, that when you are typing some Hebrew text on PDF, you need to use font, that supports that language (for example "Arial Unicode MS"). In other case characters indeed may appear in reverse order.

Best regards.

ymmp · Post by **ymmp** » Sun Dec 30, 2012 6:07 am

I'm sorry to say that it's not working in any situation - If I want to find a word in Hebrew text, I have to type it in backward (really tedious when it is a phrase). Pop up notes are the right direction, but it gets all distorted (showing boxes etc), copy text pastes backwards, etc.
All of the above work in Adobe.

Sun Dec 30, 2012 8:39 am

We will improve support of RTL languages in subsequent builds of the V3

Victor Warner · Post by **Victor Warner** » Mon Dec 31, 2012 9:49 am

I have had a different experience in entering Hebrew text.

I can enter (ie type) in Hebrew with the letters appearing in the right way (RTL) and subsequent words appearing to the left.

This is only possible using the Sticky Notes tool (I cannot see any other way of entering any text, regardless of language into the current beta).

However, it is not possible to set the paragraph direction to RTL so that punctuation, etc appears in the right place. Also adjusting properties is not available for Sticky Notes yet too.

Nico - Tracker Supp · Mon Dec 31, 2012 11:52 pm

Hi Victor, ymmp and brauner,

Thank you for your feedback on this issue.
Our development Director is already aware of this problem and it will be fixed on the next builds of PDF-XChange Editor.
We have created a ticket for its resolution with description: #1717: Support for RTL languages, which will be taken by the Development team.
If you have any questions please feel free to come back.
Thanks.

Sincerely,

nirnir2 · Post by **nirnir2** » Wed May 15, 2013 9:53 am

Hi,
Does your latest version already support Hebrew form editing ?
I tried the last version and it still doesn't work (characters reverse order).
please let us know if you intend to solve that problem .

Wed May 15, 2013 11:29 am

Hello nirnir2,

Actually right to left input should already be possible in build 301 of the Editor.
Have you made sure you are using this latest build:
https://www.pdf-xchange.com/product/pdf-xchange-editor

Best,
Stefan

nirnir2 · Post by **nirnir2** » Thu May 16, 2013 6:10 am

No, it doesnt work . it reverse the letters (You type ABC and it becomes to CBA)

I see other problems also , the font becomes smaller when you leave the field.checkbox doesnt work .

Post by **Paul - Tracker Supp** » Thu May 16, 2013 6:16 am

Hi nirnir2,

I'm no expert on this but isn't that reversed text what is needed for right to left?

If you have some other application that does work with Hebrew as you expect perhaps you can illustrate with screen shots the difference between what you are seeing and what you want?

http://www.docu-track.com/knowledgebase ... to-support

nirnir2 · Post by **nirnir2** » Thu May 16, 2013 8:12 am

attached a form , once filled with acrobat and once with your tool .
in each form I typed to the first field three letters .
you can see the difference .
I think that you add the typed letters to the begining of the string instead the normal way (to the end)
In RTL drawtext windows draw the string from right to left , you dont have to manipulate the content .

if i fill the form in acrobat and open with your tool is display it right but when i enter the field it reverse the order again .

Fri May 17, 2013 12:16 am

Thanks for this nirnir2, it will be helpful in the work.

nirnir2 · Post by **nirnir2** » Fri May 17, 2013 7:54 am

please let me know if I can assist you in any way to solve this problem .
I'm waiting for RTL support for a couple of years .

Post by **John - Tracker Supp** » Fri May 17, 2013 2:53 pm

Hi,

we have identified the cause - The problem is because currently we have some problems using some fonts for shaping (conversion of unicode string to glyphs indices and positions), and we are currently looking for alternate method in addition to the Windows Uniscribe API used to resolve this - we hope to have a fix soon, but I am afraid I cannot provide any definite timescale until we have researched and tested out the various solutions...

DrTeeth · Post by **DrTeeth** » Sun Jun 02, 2013 5:39 pm

@ nirnir2

Hope you got a good quote LOL.

Mon Jun 03, 2013 12:25 pm

Hi DrTeeth,

As John said - we are working on getting this resolved asap!

Best,
Stefan

DrTeeth · Post by **DrTeeth** » Mon Jun 03, 2013 7:53 pm

Tracker Supp-Stefan wrote:As John said - we are working on getting this resolved asap!

My comment was directed at nirnir2 to let him know I read Hebrew and understood the form he sent you as an example...it was for a motor insurance application.

Cheers

DrT

Post by **John - Tracker Supp** » Mon Jun 03, 2013 8:27 pm

Hope he got a good quote too !

Mine's just gone up 60% here in BC because some crazy woman says her 18 month old baby got whiplash (wonder how the baby explained that one!) when I gently side swiped her car after she braked for no reason !

DrTeeth · Post by **DrTeeth** » Mon Jun 03, 2013 8:54 pm

John - Tracker Supp wrote:Hope he got a good quote too !

Mine's just gone up 60% here in BC because some crazy woman says her 18 month old baby got whiplash (wonder how the baby explained that one!) when I gently side swiped her car after she braked for no reason !

Israeli drivers are the most mental in the World. My auntie used to be the chief physio on the biggest rehabilitation hospital in the Middle east and more Israelis are injured and maimed on the roads than in all the wars put together.

Braking for no reason is a defence in the UK. In the UK, we have many sites for comparing hundreds of types of insurance policies. I saved over £4,000 by putting everything I had through those sites. Some savings were so good, I had to double check the cover.

I would be surprised if the baby did get whiplash - their bones are very soft and can give a lot more rather than #.

Good luck,

DrT

Mon Jun 03, 2013 11:29 pm

You want to keep quiet about how many Israeli's are injured on the roads - we dont want to give the 'bad guys' any ideas

About the UK - yep its far more liberal than here in BC where you have to use the provincial insurer for the bulk of your insurance whether you want to or not, belive it or not your speaking to someone who luved in the UK for 45 years

Tomorrow I leave for the UK and will be there for the next 2 months - part busines and luckily part pleasure

cheers

DrTeeth · Post by **DrTeeth** » Tue Jun 04, 2013 4:51 pm

Enjoy your trip, the sun should be out for the rest of this week, at least in London.

Regards

DrT

Post by **John - Tracker Supp** » Tue Jun 04, 2013 5:17 pm

Looking forward to it !

nirnir2 · Post by **nirnir2** » Wed Jun 26, 2013 2:42 pm

Any progress ?
please don't let us wait years for it

Post by **Tracker Supp-Stefan** » Wed Jun 26, 2013 4:19 pm

Hi nirnir2,

It certainly won't be years

We should be able to include Right-to-left (and Top-to-bottom) scripts support in one of the next two builds. In fact we originally had RTL support in the Editor, but we were using Windows Uniscribe API and it relies on fonts installed on the system. We could not make it work with most fonts inside a PDF which made necessary rewriting this part of our code using a different tool - hence the delay.

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Sun Jul 21, 2013 3:23 pm

Any update ?

Post by **Tracker Supp-Stefan** » Mon Jul 22, 2013 7:57 am

Hi Nirnir,

We are still on the same build as when I made my last reply. RTL language support is now rewritten, but we are still having some issues with languages that use UCS4 symbols. Once those are resolved RTL support will be available in the Editor.

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Mon Jul 22, 2013 8:38 am

Thanks,
Please let me know if I can assist in checking or whatever you need .
I'm stacked here with my application because of pdf support, can't release it before you are done .

Post by **Tracker Supp-Stefan** » Mon Jul 22, 2013 8:45 am

Hi nirnir2,

Thanks for the offer to help! We will have it in mind!

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Tue Sep 03, 2013 5:45 am

Reminder

Tue Sep 03, 2013 12:41 pm

Hi nirnir2,

I've asked our fonts developers for an update.

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Tue Sep 17, 2013 10:17 am

Hi Stefan,
Got an answer from them ?

Nir

Tue Sep 17, 2013 12:35 pm

Hi Nir,

I just spoke with a colleague from the dev team. The fix is planned but not yet implemented I am afraid.

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Tue Sep 17, 2013 1:13 pm

time frame ?

Post by **Tracker Supp-Stefan** » Tue Sep 17, 2013 4:01 pm

Hi Nirnir,

Sorry no ETA yet.

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Wed Oct 30, 2013 10:30 pm

Hi Stefan,
I'm looking for that FIX from Aug 2010 !
can you please finally tell me IF and when are you going to do that ?

Thu Oct 31, 2013 11:37 am

Hi nirnir2,

We've had the Editor officially released last Monday (build 305) and then build 306 was released last Friday.
Can you please check if rtl texts are correctly working for you with this latest build?
www.tracker-software.com/PDFXVE3.zip

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Fri Nov 01, 2013 7:07 am

Hi stefan,
I'm very happy to say that it works

there are some small problems :
1. left/right arrows goes to the opposite direction .
2. you can't select hebrew text
3. problems with text position in some of the fields,
please open the attached pdf with acrobat and with your reader
look at the filled fields at the bottom of the document.
in you reader the text is located too low in the fields and half of it is hidden
in Acrobat it look fine .

4. Great job , when the sdk will be ready also ?
5. Thanks

Fri Nov 01, 2013 10:09 am

Hi nirnir2,

Thanks for your comments. I will pass them to the colleagues in development for investigation.
in 3) you mention attached files - are those the same files from earlier in this conversation of did you intend to attach new ones that didn't get properly uploaded?

The SDK is still some time away. As soon as we have an exact date we will let everyone know.

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Sun Nov 03, 2013 6:57 am

The file is attached now,
Thanks
Nir

BenjaminCS · Post by **BenjaminCS** » Tue Nov 05, 2013 6:42 am

Adding my vote for solving the Hebrew/RTL problems in Editor, and shamelessly advertising a thread which details problems.

Thanks

Tue Nov 05, 2013 12:18 pm

Hi BenjaminCS,

Thanks for the vote and no problem with the "advertising" - it's nice that you've separated your problem/sample in a separate topic.

We will look into it as soon as possible!

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Tue Dec 17, 2013 12:32 pm

Hi,
Do you already have a date for the new version ?

Post by **Paul - Tracker Supp** » Tue Dec 17, 2013 4:29 pm

Hi nirnir2

no change yet - the date is still not set in stone. The next build of the Editor is expected early Jan and the SDK is still some time beyond that. Sorry - no dates available at present.

hth

nirnir2 · Post by **nirnir2** » Mon Mar 03, 2014 7:02 am

News ?.....

nirnir2 · Post by **nirnir2** » Thu Mar 06, 2014 6:55 am

Hi,
Do you already have a date for the new version ?

Post by **Tracker Supp-Stefan** » Thu Mar 06, 2014 2:28 pm

Hi nirnir2,

Sorry but still no date is available for the Editor SDK release.

Regards,
Stefan

nirnir2 · Post by **nirnir2** » Thu Mar 06, 2014 10:23 pm

Why can't you give us a date ,
How can we plan ahead this way ?

DrTeeth · Post by **DrTeeth** » Fri Mar 07, 2014 8:29 pm

nirnir2 wrote:Why can't you give us a date ,
How can we plan ahead this way ?

I have to agree with nirnir2. He has been patient for a long time and it is the least that you could do.