V3 beta: cannot read JBiG2 monochrome images?

[technovia]

Hi all
It seems that V3 beta cannot read B&W images encoded in JBig2 format (instead a black rectangle appears), while V2.5 does correctly the job?

Could you confirm that this will be fixed in the next release?

Cheers
Gérard

[Tracker Supp-Stefan]

Thanks for reporting this Gerard,

It's indeed something that needs fixing and I've created a ticket in our internal system for this: #1631
But could you please report similar issues via e-mail directly in the future so that you don't accidentally breach the NDA.

Cheers,
Stefan

[technovia]

@stefan
I am very sorry for this report : I want to respect the NDA, but how to e-mail such a little bug?
Is there a special adress to send this kind of message?

[Paul - Tracker Supp]

Hi technovia,

we have set up an email specifically for this. Please send your feedback to pdfxedit@tracker-software.com.

Thanks for the feedback and ongoing support.

regards

[technovia]

Many thanks Paul
I use this email now
Gérard

[Nico - Tracker Supp]

Thanks Gérard.

Have you actually sent anything yet? I see nothing in there right now.

[technovia]

I was away from desk yesterday.

I send the mail today.

Cheers

[Tracker Supp-Stefan]

Hi technovia,

I can confirm we have received it now, and thanks for the detailed explanation and samples!

Cheers,
Stefan

[Ivan - Tracker Software]

fixed.

[Ginfer]

Why not have an restricted subforum for all the V3 stuff under NDA?

[Tracker Supp-Stefan]

Thanks for the suggestion Ginfer,

We will discuss it in the team, and if approved - we will create the restricted v3 Beta subforum.

Best,
Stefan