V3 beta: cannot read JBiG2 monochrome images?
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
V3 beta: cannot read JBiG2 monochrome images?
Hi all
It seems that V3 beta cannot read B&W images encoded in JBig2 format (instead a black rectangle appears), while V2.5 does correctly the job?
Could you confirm that this will be fixed in the next release?
Cheers
Gérard
It seems that V3 beta cannot read B&W images encoded in JBig2 format (instead a black rectangle appears), while V2.5 does correctly the job?
Could you confirm that this will be fixed in the next release?
Cheers
Gérard
- Tracker Supp-Stefan
- Site Admin
- Posts: 17901
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: V3 beta: cannot read JBiG2 monochrome images?
Thanks for reporting this Gerard,
It's indeed something that needs fixing and I've created a ticket in our internal system for this: #1631
But could you please report similar issues via e-mail directly in the future so that you don't accidentally breach the NDA.
Cheers,
Stefan
It's indeed something that needs fixing and I've created a ticket in our internal system for this: #1631
But could you please report similar issues via e-mail directly in the future so that you don't accidentally breach the NDA.
Cheers,
Stefan
Re: V3 beta: cannot read JBiG2 monochrome images?
@stefan
I am very sorry for this report : I want to respect the NDA, but how to e-mail such a little bug?
Is there a special adress to send this kind of message?
I am very sorry for this report : I want to respect the NDA, but how to e-mail such a little bug?
Is there a special adress to send this kind of message?
- Paul - Tracker Supp
- Site Admin
- Posts: 6897
- Joined: Wed Mar 25, 2009 10:37 pm
- Location: Chemainus, Canada
- Contact:
Re: V3 beta: cannot read JBiG2 monochrome images?
Hi technovia,
we have set up an email specifically for this. Please send your feedback to pdfxedit@tracker-software.com.
Thanks for the feedback and ongoing support.
regards
we have set up an email specifically for this. Please send your feedback to pdfxedit@tracker-software.com.
Thanks for the feedback and ongoing support.
regards
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: V3 beta: cannot read JBiG2 monochrome images?
Many thanks Paul
I use this email now
Gérard
I use this email now
Gérard
-
- User
- Posts: 205
- Joined: Fri May 18, 2012 8:41 pm
Re: V3 beta: cannot read JBiG2 monochrome images?
Thanks Gérard.
Have you actually sent anything yet? I see nothing in there right now.
Have you actually sent anything yet? I see nothing in there right now.
Re: V3 beta: cannot read JBiG2 monochrome images?
I was away from desk yesterday.
I send the mail today.
Cheers
I send the mail today.
Cheers
- Tracker Supp-Stefan
- Site Admin
- Posts: 17901
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: V3 beta: cannot read JBiG2 monochrome images?
Hi technovia,
I can confirm we have received it now, and thanks for the detailed explanation and samples!
Cheers,
Stefan
I can confirm we have received it now, and thanks for the detailed explanation and samples!
Cheers,
Stefan
- Ivan - Tracker Software
- Site Admin
- Posts: 3549
- Joined: Thu Jul 08, 2004 10:36 pm
- Location: Vancouver Island - Canada
- Contact:
Re: V3 beta: cannot read JBiG2 monochrome images?
fixed.
Tracker Software (Project Director)
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
Re: V3 beta: cannot read JBiG2 monochrome images?
Why not have an restricted subforum for all the V3 stuff under NDA?
- Tracker Supp-Stefan
- Site Admin
- Posts: 17901
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: V3 beta: cannot read JBiG2 monochrome images?
Thanks for the suggestion Ginfer,
We will discuss it in the team, and if approved - we will create the restricted v3 Beta subforum.
Best,
Stefan
We will discuss it in the team, and if approved - we will create the restricted v3 Beta subforum.
Best,
Stefan