PDF-XChange Viewer taking a long time to save a document

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pctuki_fg
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PDF-XChange Viewer taking a long time to save a document

Post by pctuki_fg » Tue Apr 03, 2012 5:53 am

Hi,

There is a weird problem when saving a pdf with PDF-XChange Viewer. When I save it to my local drive it takes reasonable short time. Also if I am in the main office saving to a network drive doesn't take too long, but at least twice the time than onto a local disk. When I am in a branch office, which has reasonable connections to main office, trying to save pdf to a network drive the saving time sky rockets to hours instead of seconds. If I first save it to my hard drive and then copy it to the network drive it takes couple seconds, but directly saving from PDF-XChange to a network drive takes a loong time.

Image

I attached one pdf I have the problem with. Can you explain why PDF-XChange could take so long to save the file if copying a file takes a lot less time?

edit: Okay, so the problem exists only in network folders that are marked as offline available. So when saving to a folder that is synchronized for offline use the saving time sky rockets.

We are using Windows 7 Enterprise 64bit.

- Ville
Attachments
KOI1AE021.pdf
(4.7 MiB) Downloaded 90 times

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Tracker Supp-Stefan
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Re: PDF-XChange Viewer taking a long time to save a document

Post by Tracker Supp-Stefan » Tue Apr 03, 2012 12:23 pm

Hello Ville,

And thanks for your post. We will discuss this in the team and come back if we have any further advise - but for now please try to store only to "online" network resources.

Best,
Stefan

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