Problem with text printing as rubish

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evdbogaard
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Location: Amsterdam, The Netherlands

Problem with text printing as rubish

Post by evdbogaard » Mon May 30, 2011 9:56 am

I have a problem printing certain pdf's using PDF-XChange (version 2.5.195, I have a Pro license).

In the original file the Arial fonts are used and embedded. The file prints correctly when I use Adobe Acrobat or Reader, so the problem seems to be with the way PDF-XChange handels the fonts. The file is printed to a Xerox ColorCube 8570DT PS printer (but I have had this problem also with other printers). I scanned the result (with PDF-XChange, see the attachment).

Any clue what I can do about it (except printing with Adobe)?
If you need the original pdf, please let me know privately (I don't want to put that one on a public forum).

Regards,
Ed
Attachments
Example print problem.pdf
(33.67 KiB) Downloaded 64 times

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Tracker Supp-Stefan
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Re: Problem with text printing as rubish

Post by Tracker Supp-Stefan » Mon May 30, 2011 10:54 am

Hello Ed,

Please try to "print as Image" and check whether this solves the printing problem.
We would also be improving the support for PS printers with ver3 of the Viewer expected later this year, which should make the "print as image" unnecessary in your case.

Best,
Stefan

evdbogaard
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Posts: 36
Joined: Mon May 26, 2008 8:52 am
Location: Amsterdam, The Netherlands

Re: Problem with text printing as rubish

Post by evdbogaard » Mon May 30, 2011 2:27 pm

Hi Stefan,

Thanks for your quick reply. Printing as image solves the issue, but is a lot slower.
The problem is not limited to PS printers. I have this also with the PCL-driver of the ColorQube 8750 and with the PCL-drivers of the HP LaserJet 4000 en HP Business Inkjet 2800.

Another thing I noted is that the PDF-XChange Viewer prints text thicker than Adobe. Besides I find the Adobe print more elegant, thicker printed text costs more ink/toner. Is this something that version 3 is also going to improve? I would like that very much because I definitely prefer the tabbed browsing of PDF-XChange, so if I don't have to move to Adobe anymore for some (not all) print jobs, that would make me even more happy.

Regards,
Ed

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Paul - Tracker Supp
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Re: Problem with text printing as rubish

Post by Paul - Tracker Supp » Mon May 30, 2011 2:39 pm

HI evdbogaard,

is it most likely that the initial release of V3 will not address this. In subsequent releases, as Stefan has suggested, we will be adding improvements to printing both PS and PCL printers.

hth
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