BUG Copy/Paste Text

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Joined: Wed Oct 09, 2019 11:12 am

BUG Copy/Paste Text

Post by doudz » Wed Oct 09, 2019 11:27 am

Hi !

I found a bug in release 2.5.322.* , when you copy/paste a text block written using the typewriter tool, if you don't move the pasted text, this text is invisible on other PDF Viewer (Chrome for example), but it's still visible in PDF-XChange

But if you move the text block and save again, then the text is visible.

Steps to reproduce the bug :
- Open a PDF file
- Type some text using the typewriter tool
- Select the text block and Copy to clipboard
- Move or Delete the text block (to be able to paste in place)
- Paste the new text block (without moving it ! )
- Save the file
- Open the PDF file in Google Chrome => The text block is not visible

- Reopen the PDF with PDF XChange
- Move a little the text block
- Save the file
- ReOpen the PDF file in Google Chrome => The text block is visible

Tested using Google Chrome, Mozilla Firefox, Microsoft Edge : Text is not visible
Text is visible on Adobe Acrobat DC

On Linux, Evince is able to display the text but in red color
Faulty PDF
(9.88 KiB) Downloaded 22 times
Visible on evince but red
image.png (7.36 KiB) Viewed 787 times
Invisible on Chrome
image.png (10.67 KiB) Viewed 787 times
Visible on Pdf XChange

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Re: BUG Copy/Paste Text

Post by TrackerSupp-Daniel » Wed Oct 09, 2019 4:02 pm

Hello Doudz,

Thank you for the report, Unfortunately the Viewer has been discontinued a few years ago and is no longer receiving any feature updates or bugfixes (beyond critical security patches). could I ask you to try using its successor, the PDF-XChange Editor (Version 8.0.333.0), and tell me if you are able to reproduce this issue there?

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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