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Using DebugView

Posted: Tue Apr 26, 2005 1:18 pm
by John - Tracker Supp
If we have problems with a product of ours functioning on your systems one of the options is to ask you to use this freeware utility to capture system calls and functions and attempt to isolate the issue that way.

If we do ask you to do this - please do as follows:

1: Download this freeware utiltilty -: Debugview:

http://www.sysinternals.com

Please ensure nsure you get the right version for the operating system in use

2: Start debugview and then start your application which fails to interact correctly. Once the error occurs save the information in the Debugview window to a simple text file in notepad or via Debugview and zip the file - please then reply to your original forum message attaching the debugview file information

thank you