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Your Order Confirmation e-mail says:-
"Thanks for your order to upgrade your existing TIFF-XChange SDK license for a single developer to Version 3.00.
Please send a copy of this receipt to firstname.lastname@example.org for your new Serial number to allow access to the download. You must also supply details of your original purchase!"
But when I e-mail email@example.com I get an e-mail telling me to use the forum.
Is it OK to do this ?
- Site Admin
- Posts: 8202
- Joined: Tue Jun 29, 2004 10:34 am
- Location: Vancouver Island - Canada
seems we have a bit of a loop there with no escape mechanism - apologies - will update the confirmation email
I have sent this email directly to you with the new serial number - please ensure you remove any previous version of TIFF-XChange (backup any important files you may wish to preserve)
Download from this page using the serial number provided by email.
Version 3 cannot co-exist with Previously installed versions