How do I get a serial number ?

This Forum is for the use of Software Developers requiring help and assistance for Tracker Software's PDF-Tools SDK of Library DLL functions(only) - Please use the PDF-XChange Drivers API SDK Forum for assistance with all PDF Print Driver related topics.

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SteveN
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Posts: 25
Joined: Mon Aug 23, 2004 4:57 pm

How do I get a serial number ?

Post by SteveN » Mon Aug 23, 2004 5:19 pm

I've purchased an update to TIF XChange.
Your Order Confirmation e-mail says:-

"Thanks for your order to upgrade your existing TIFF-XChange SDK license for a single developer to Version 3.00.

Please send a copy of this receipt to support@tracker-software.com for your new Serial number to allow access to the download. You must also supply details of your original purchase!"

But when I e-mail support@tracker-software.com I get an e-mail telling me to use the forum.

Is it OK to do this ?

John - Tracker Supp
Site Admin
Posts: 8202
Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
Contact:

Post by John - Tracker Supp » Mon Aug 23, 2004 7:02 pm

Hi Steven,

seems we have a bit of a loop there with no escape mechanism - apologies - will update the confirmation email

I have sent this email directly to you with the new serial number - please ensure you remove any previous version of TIFF-XChange (backup any important files you may wish to preserve)

Download from this page using the serial number provided by email.

http://www.tracker-software.com/download.php


Version 3 cannot co-exist with Previously installed versions

best
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

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