In our ongoing effort to inprove not only our products but also the support available we have begun the creation of a searchable Knowledgebase. This is no trival task and we need your help. We recognize that often the advise given on these forums is an invaluable resource for those willing to do a little research when troubleshooting an issue. We'd like to make that information as accessible as possible. Do you have ideas for possible articles?
Some things we think suitable include:
common problems and fixes
What do you think should be in there? It's your resource so lets see if we can make it as comprehensive as possible. Please post your ideas/suggestions and 'Articles' here and we'll incorporate those we think appropriate.
please and thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
One area for articles may be on job sector usage. For example I am in the architectural field and have come up with a lot of creative ways to use the program. I am sue there are others in different sectors (or even articles) that may provide some insight into some special uses and tools for the particular trade.
First I'd like to say, that I like this idea very much.
Maybe you could also introduce all the features included in PDF-XChange Viewer in one article. So that a new user gets an overview with just reading one article. I'm thinking about something like the review made by Bhikkhu Pesala.
For the common problems section, I think you should include articles to handle browser plugin problems for the different browsers. Another common problem seems to be, that the filetype associations don't stay (probably due to other pdf viewers installed) and also I'm reading again and again about the "send as mail" function and Thunderbird.
But you probably know as well as me, what the most common problems are.
Under "common problems" would have to be "trouble viewing PDFs inside a browser." This has created endless threads in numerous forums, for all pdf makers--not just PDFXChange, so expect your share here. But a short list of steps like I was given in this thread would be great: http://www.tracker-software.com/forum3/ ... =35&t=7860
As someone else has suggested, look at Bikkhu's page. This would be nice, as I can guarantee you that most folks will not realize that a PDF viewer can have customizable toolbars, like he demonstrated you can do.
Also, I recieved help from him in changing the default text/formatting for my markups on pre-existing pdfs. That is also a major plus of PDFXChange and should be emphasized in a KB article.
Also, pinning recent files should be in there (a short one, but just to let them know you can do this).
One feature that I have trouble finding (and is not documented) is the ability to Copy&Paste "objects" (as opposed to just simple, selected text). This is very useful when using text boxes of a handful of different looks (background color, font size, degree of transparency) in a single document. Also, when I try Cut&Paste on an object, the Cut works but the Paste remains disabled.
I know that I have activated the "mode" where I can Copy&Paste, but I cannot remember how right now ;=(
This is a great tool! Thanks for making it available!!!
Yes you are correct. You just need to download and run the new installer manually from your local drive.
An uninstall of the older version before that (and restarting) is advisable to ensure that the new version will be really "fresh" and will not be influenced from any older files - just to be sure