TIF Print Problem

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igorg
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Posts: 38
Joined: Thu Nov 30, 2006 7:51 am

TIF Print Problem

Post by igorg » Mon Jul 09, 2007 6:55 am

I have a problem printing specify tif files with PDFExchange.
The PdfSaver staked in spooled status and cann't print the file.
I attached the tif file to this message.
Attachments
Tif.zip
(91.86 KiB) Downloaded 142 times
Last edited by igorg on Mon Jul 09, 2007 6:58 am, edited 1 time in total.

Ivan - Tracker Software
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Post by Ivan - Tracker Software » Mon Jul 09, 2007 7:33 am

Can you say which programm (Adode Photoshop, MS Office Picture Manager, etc.) for printing? and please tell us settings of the PDF-XChange used ?
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When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

igorg
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Posts: 38
Joined: Thu Nov 30, 2006 7:51 am

Post by igorg » Mon Jul 09, 2007 7:49 am

I used the "AutoVue Professional Desktop Edition version v19.1"
You can download the evaluation version from this url :
http://207.234.147.249/downloads/Release/AVDE191c4.zip
It's Office and HPGL + DWG Viewer .

I config the PdfExchange default configuration + save to file and overwrite.

Ivan - Tracker Software
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Post by Ivan - Tracker Software » Mon Jul 09, 2007 8:40 am

Hm, I have no problems printing this file.

Can you say me some info which can help to detect where trouble can be?
1. The version of the PDF-XChange.
2. OS used.
3. How many memory on your computer is.
4. How much space there is on your hard drive where temp folder is located.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

igorg
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Posts: 38
Joined: Thu Nov 30, 2006 7:51 am

Post by igorg » Mon Jul 09, 2007 9:08 am

I also try to print on another computer and it's work fine.
Only on specify computer i have a problem .
1. OS=Windows Server 2003 SP1
2. Free DiskSpce 30GB
3. The PDFEXCHANGE 3.6 Version
4. 2GB RAM Memory.

Can i execute the PdfExchange in Debug Mode and you can see the log of problem ?
I fraide that's the problem will be appear on another computer also.

Ivan - Tracker Software
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Posts: 3591
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Post by Ivan - Tracker Software » Thu Jul 12, 2007 10:07 am

Please let me know the build number of PDF-XChange.
and, when you print this TIFF file, is there .tmp file created (what it is and how to get is described into http://www.docu-track.com/forum/viewtopic.php?t=2934). If it is there, please ZIP and send me it.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

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