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Reg Key and Dev Code has no effect - still get water marks

Posted: Thu May 31, 2007 5:19 pm
by Gubbs
Dear Sirs:

I've purchased the PDF-XChange Viewer SDK License Codes package and was provided a reg key and dev code.

I've used the example VB6 codes successfully to generate PDF from Word docs. The example code has the reg key and dev code .SetParamStr lines deactivated. I've activated the two lines of code and copied/paste the reg key and dev code provided to me in the email. However, the generated PDF documents are still generated with watermarks.

Is there something else I'm supposed to do?

Thanx!

Posted: Thu May 31, 2007 5:30 pm
by John - Tracker Supp
Hi,

You would appear to have purchased the wrong product.

The PDF-XChange Viewer SDK allows you to embed PDF viewing within your application - whereas you appear to want to generate new PDF files from 3rd party formats such as MS Office.

You are using the correct methods - but have purchased the wrong product.

You should have purchased the PDF-XChange Drivers API - which also gives you access to the PDF-XChange Viewer SDK - but only allows you to distribute 2500 end User Client application licenses rather than the 25,000 provided in the Viewer Base SDK you have purchased.

Fortunately the price for both products is the same (and may be why you purchased the Viewer SDK rather than the Drivers SDK?) - please complete a new License for the Viewer SDK with the amended totals and send us a brief email explaining (upgrades@tracker-software.com) with a link back to this forum message and we will provide you with the correct license codes for use with the Drivers API SDK

HTH

Posted: Thu May 31, 2007 5:35 pm
by Gubbs
Thanx for the reply!

I do have to say the product choices and features are a bit overwhelming, seem to overlap in functionality, and not the easiest to interpret. But that's OK if support is as quick and efficient as this.

Posted: Thu May 31, 2007 5:50 pm
by John - Tracker Supp
Hi,

Ok - will await your email - though please be advised it could be the morning before we can replace the codes already supplied - but rest assured will do as quickly as possible.

Thanks.