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Color Profile

Posted: Tue Feb 21, 2006 8:51 pm
by calvinmcdaniel
I have recently downloaded the demo version of Tiff XChange. I need the driver to use the Manual color profile for our color printer. Right now, it doesn't seem to be recognizing this profile. Any suggestions? Really need this to work.

Txs
Calvin

Posted: Tue Feb 21, 2006 9:03 pm
by John - Tracker Supp
Hi Calvin

have you set the Compression to recognise 24 bit color ofor the PDF-XChange Printer preferences ?

The default is 1 BIT mono/CCIT GRP 4 compression to achieve the smallest files.

Or perhaps I misunderstand ? If so please feel free to provide a more detailed explanation.

Thanks

Posted: Tue Feb 21, 2006 9:42 pm
by calvinmcdaniel
I have unchecked any compression, as the packager software that sends the tiff to the printer does not support any compression. I have the color set to 24bit.

Posted: Wed Feb 22, 2006 9:46 am
by John - Tracker Supp
Hi,

Could you please upload a zipped sample of the file and the following additonal info :

1: What Version of Windows is in use

2: What Colour Printer - if any is being used.

Hopefully this way I can better understand the issue - thanks

Posted: Wed Feb 22, 2006 10:39 am
by John - Tracker Supp
Hi,

Have now had an opportunity to discuss this with our project developer and he understands this topic better than I - thank fully.

We do not currently support this - however - it is not a massive problem to do so - we will endeavour to do this in the very near future and I will advise as soon as available.

Thanks for your patience.

Posted: Fri Feb 24, 2006 1:17 pm
by John - Tracker Supp
This has now been added and is available from :

http://www.tracker-software.com/downloads/users/