Error during the setup with Tiff-XChange 3 and Windows 95B

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valter
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Error during the setup with Tiff-XChange 3 and Windows 95B

Post by valter » Thu Jul 28, 2005 10:09 am

When I launch the setup of Tiff-XChange Version 3 in a PC running Windows 95B, I occured this error:
"Unable to execute file: C:\Programmi\Tracker Software\TIFF-XChange 3\TXCTuner.exe

CreateProcess failed; code 31.
Una periferica collegata al sistema non è in funzione"

and another messagebox:

"Il file TXCTUNER.EXE è collegato all'esportazione mancante USER32.DLL:MsgWaitForMultipleObjectsEx."

I'm sorry I cant translate in english this errors, my Windows 95B is in italian language.

I can't install Tiff-XChange v3, hope you can help me.

Best regards

John - Tracker Supp
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Post by John - Tracker Supp » Thu Jul 28, 2005 10:21 am

Hi,

To be honest I am not going to be able to help much unless I can get your error message in english.

Can you confirm you have the latest download from this page :

http://www.tracker-software.com/downloads/users/
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

valter
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Posts: 5
Joined: Thu May 19, 2005 4:33 pm

Post by valter » Thu Jul 28, 2005 1:17 pm

Thank you Trucker Support; the first error message can be traslate in English like this:
"Unable to execute file: C:\Programmi\Tracker Software\TIFF-XChange 3\TXCTuner.exe
CreateProcess failed; code 31.
A device attached to the system is not functioning"

The second messagebox:
"The TXCTuner.exe file is linked to missing export USER32.DLL:MsgWaitForMultipleObjectsEx."

I have a question: Are you sure that Tiff-XChange v3 can be installed on a pc running Windows 95??

Thank you for your help, see you soon!

valter
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Posts: 5
Joined: Thu May 19, 2005 4:33 pm

Post by valter » Thu Jul 28, 2005 1:20 pm

Tracker Support wrote: Can you confirm you have the latest download from this page :

http://www.tracker-software.com/downloads/users/
I can confirm, I download the last updates!
best regards

John - Tracker Supp
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Posts: 8202
Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
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Post by John - Tracker Supp » Fri Jul 29, 2005 10:08 am

Hi,

Our project dev tells me it is an error message from Win95 and can be ignored - all should install correctly and be useable.

Could you please complete the install and try and print to the TIFF-XChange printer from say MS Word and advise if the TIFF file is created correctly ?

I shoudl add this only affects Windows 95 and no other Operating system.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

valter
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Posts: 5
Joined: Thu May 19, 2005 4:33 pm

Post by valter » Fri Jul 29, 2005 10:42 am

Tracker Support wrote:Hi,

Our project dev tells me it is an error message from Win95 and can be ignored - all should install correctly and be useable.
Ok, I can ignore this error message, but when our customers will use this setup, and will see the message, they will be worried..
I can't give them a setup like this!
There is not a "silent setup" that don't show any kind of warning or error message??


P.S.

I will try today to print to the TIFF-XChange printer.

John - Tracker Supp
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Joined: Tue Jun 29, 2004 10:34 am
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Post by John - Tracker Supp » Fri Jul 29, 2005 10:57 am

We are looking into - but please advise which version of TIFF-XChange you are using ?

The developer version or the End User version ?

You have posted in the End User forum.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

valter
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Posts: 5
Joined: Thu May 19, 2005 4:33 pm

Post by valter » Fri Jul 29, 2005 1:14 pm

Sorry, I NOW found the forum for developers!!!
Our version is the v.3.20314.
I post a message on the developers forum.

thank you for your help!

John - Tracker Supp
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Post by John - Tracker Supp » Fri Jul 29, 2005 5:31 pm

OK - thanks ;)
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

John - Tracker Supp
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Posts: 8202
Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
Contact:

Post by John - Tracker Supp » Tue Aug 09, 2005 10:46 am

Build 3.20317 now available fully supports W9x/Me.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

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