Search found 6872 matches

by Paul - Tracker Supp
Mon Apr 08, 2024 7:32 pm
Forum: PDF-XChange Editor
Topic: BUG? Keyboard "Enter" Key Nonfunctional in Crop Pages Tool
Replies: 16
Views: 581

Re: BUG? Keyboard "Enter" Key Nonfunctional in Crop Pages Tool

Hi, PHK when I do it on a multi-page PDF the Enter key is sending me to the next page in the Print Preview. If the last thing I adjusted was the bounding box that is what I see. If the last thing I changed was an option to the side of the preview then the Enter key works for me. I am not sure if thi...
by Paul - Tracker Supp
Thu Apr 04, 2024 7:35 pm
Forum: PDF-XChange Editor
Topic: Crashes after Textsearch after upgrading to latest release
Replies: 4
Views: 499

Re: Crashes after Textsearch after upgrading to latest release

Hi, Jens,

we have your dump file and are investigating.

Thanks for that.
by Paul - Tracker Supp
Tue Apr 02, 2024 8:17 pm
Forum: PDF-XChange Editor
Topic: Print to PDF in the same folder as the source file
Replies: 24
Views: 625

Re: Print to PDF in the same folder as the source file

Hi, PHK I spoke to the devs about this. I learned that this is dependent on the application that sends the print job. Not all applications will send the path. AutoCAD does, Word does not for example. If the path is available we use it in the %[DocPath] macro. If we look for it and what we get is a b...
by Paul - Tracker Supp
Tue Apr 02, 2024 4:20 pm
Forum: PDF-XChange Editor
Topic: Compare Form contents
Replies: 1
Views: 294

Re: Compare Form contents

Hi, JeremySaul

as I understand it the feature is still a work in progress and that we do not yet compare form field contents.

So indeed for this particular use it may not yet be the right tool.
by Paul - Tracker Supp
Tue Apr 02, 2024 2:24 pm
Forum: PDF-XChange Editor
Topic: PDF Page Rotation is Default 90 degree having issues
Replies: 4
Views: 712

Re: PDF Page Rotation is Default 90 degree having issues

Hi, basithicon@gmail.com thanks for the post. That is a lot of work just to produce a PDF! Would it help if we investigated why the initial rotation causes file size increase? Do you want to send us the original and output as you describe here: We have a few PDFs having Page rotation 90 degrees by d...
by Paul - Tracker Supp
Tue Apr 02, 2024 2:13 pm
Forum: PDF-XChange Editor
Topic: Format Tab doesn't stand out
Replies: 6
Views: 382

Re: Format Tab doesn't stand out

Hi, again Bladd, I am pleased to be able to tell you the devs have agreed to look into the case and do some more. We will think later how to do best. Just checked the MS Office and seems they always display the Format tab when object like shape or image is selected.. It is not considered high priori...
by Paul - Tracker Supp
Mon Apr 01, 2024 2:21 pm
Forum: PDF-XChange Editor
Topic: PDF/A not saving
Replies: 1
Views: 174

Re: PDF/A not saving

Hi, bruce jacobson thanks for the post. I think you are saying this is document specific? May we see a sample document? If it is sensitive you may email it to supporet@pdf-xchange.com - just be sure to cross reference this so we know what it is is relation to. Screen shots of the error message(s) wo...
by Paul - Tracker Supp
Fri Mar 29, 2024 6:41 pm
Forum: PDF-XChange Editor
Topic: Print to PDF in the same folder as the source file
Replies: 24
Views: 625

Re: Print to PDF in the same folder as the source file

maybe, though I was using local files as well as network ones in my tests. :?:
by Paul - Tracker Supp
Fri Mar 29, 2024 6:13 pm
Forum: PDF-XChange Editor
Topic: Format Tab doesn't stand out
Replies: 6
Views: 382

Re: Format Tab doesn't stand out

Hi, bladd

we aim for about two months between new releases. It's not set in stone however and each build delivery depends on what is going on at the time.

There is one coming soon, I am not sure how the suggestion will be we received, we will just have to wait and see.

:)
by Paul - Tracker Supp
Fri Mar 29, 2024 6:08 pm
Forum: PDF-XChange Editor
Topic: Print to PDF in the same folder as the source file
Replies: 24
Views: 625

Print to PDF in the same folder as the source file

Hmmm.

OK - I need to reach out to the devs then.
by Paul - Tracker Supp
Fri Mar 29, 2024 5:53 pm
Forum: PDF-XChange Editor
Topic: Print to PDF in the same folder as the source file
Replies: 24
Views: 625

Re: Print to PDF in the same folder as the source file

Hi, PHK
It cannot possibly be you...
:D

I thought it was working for me but what I was seeing was because of this:
image.png
by Paul - Tracker Supp
Fri Mar 29, 2024 5:46 pm
Forum: PDF-XChange Editor
Topic: Format Tab doesn't stand out
Replies: 6
Views: 382

Re: Format Tab doesn't stand out

Hi, bladd welcome to the PDF-XChange forums. The more I think about your suggestion the more I warm to it. I think it would be nice to have the option to make that the active tab when you use a tool that calls on it. Makes sense to me. We dynamically make it available because it is contextually appr...
by Paul - Tracker Supp
Fri Mar 29, 2024 5:35 pm
Forum: PDF-XChange Editor
Topic: FLATTEN PDF SO CLIENT CAN PRINT CAD DRAWING WITH TRANSPARENCIES WITH ADOBE ACROBAT
Replies: 1
Views: 112

Re: FLATTEN PDF SO CLIENT CAN PRINT CAD DRAWING WITH TRANSPARENCIES WITH ADOBE ACROBAT

Hi, steve.mccoy01@gmail.com thanks for the post and report. I assume they plot quickly from our Editor and it is only Adobe that has the slow down? I would want to speak to one of the devs to ask about how the transparency is handled. In the meanwhile, since it is Good Friday and the devs are away u...
by Paul - Tracker Supp
Fri Mar 29, 2024 5:29 pm
Forum: PDF-XChange Editor
Topic: Print to PDF in the same folder as the source file
Replies: 24
Views: 625

Re: Print to PDF in the same folder as the source file

Hi, PHK

that is the functionality I see also. Now I played with this a little more I see it isn't working as I thought. I am not actually able to force it to use the source folder.

I am going to chat with the devs after Easter about this to see if it is the software or me... ;)
by Paul - Tracker Supp
Thu Mar 28, 2024 6:40 pm
Forum: PDF-XChange Editor
Topic: Search Results Marked in Content Panel?
Replies: 7
Views: 167

Re: Search Results Marked in Content Panel?

Hi, again, well the required dev happened to be near and I asked. I am told that it would not be simple. As it was explained to me the content you see on the page can in reality be all over the place internally and it was suggested the results would not be useful. A lot of magic goes on under the ho...
by Paul - Tracker Supp
Thu Mar 28, 2024 6:31 pm
Forum: PDF-XChange Editor
Topic: Search Results Marked in Content Panel?
Replies: 7
Views: 167

Re: Search Results Marked in Content Panel?

Hi, PHK

aaaagh! I had the wrong pane open! It is a little funny because at first I was saying it doesn't work...

OK - especially since it is available in the Bookmarks Pane I expect this to be possible.
Let me find out and get back to you.
by Paul - Tracker Supp
Thu Mar 28, 2024 5:28 pm
Forum: PDF-XChange Editor
Topic: Search Results Marked in Content Panel?
Replies: 7
Views: 167

Re: Search Results Marked in Content Panel?

Hi, PHK

it works for me:
image.png
Are you on the latest? 10.2.1.385 I don't see an option to turn it on and off. Can you export your settings to file and send them to me to test here?
by Paul - Tracker Supp
Thu Mar 28, 2024 5:19 pm
Forum: PDF-XChange Editor
Topic: Feature Request: Draw Curved Lines
Replies: 9
Views: 825

Re: Feature Request: Draw Curved Lines

Hi, mCHSNUg5Pz8cPap

well now you are into details that need the dev team's feedback.

Let me see what they have to say about it and get back to you.
by Paul - Tracker Supp
Thu Mar 28, 2024 3:25 pm
Forum: PDF-XChange Editor
Topic: Crashes after Textsearch after upgrading to latest release
Replies: 4
Views: 499

Re: Crashes after Textsearch after upgrading to latest release

Hi, Jens

that sounds good. I want to create a secure location for the dumps. Can you email support@pdf-xchange.com when you are ready to upload?
by Paul - Tracker Supp
Thu Mar 28, 2024 2:28 pm
Forum: PDF-XChange Editor
Topic: Crashes after Textsearch after upgrading to latest release
Replies: 4
Views: 499

Re: Crashes after Textsearch after upgrading to latest release

Hi, JOST is it specific to this file? If so may we have the file? Email to support@pdf-xchange.com and I will send you a file drop link. If not we would need a "crash dump" https://www.pdf-xchange.com/knowledgebase/459-How-do-I-create-a-dump-file-and-send-it-to-PDF-XChange-for-investigation
by Paul - Tracker Supp
Wed Mar 27, 2024 5:02 pm
Forum: PDF-XChange Editor
Topic: Print to PDF in the same folder as the source file
Replies: 24
Views: 625

Re: Print to PDF in the same folder as the source file

Hi, Davide78

have you tried using %[DocPath] in the printer?
image.png
May I ask why you want to reprint the PDF rather than use the Save As feature? Printing PDF to PDF typically strips interactive content and is not generally recommended if it can be avoided.
by Paul - Tracker Supp
Wed Mar 27, 2024 4:55 pm
Forum: PDF-XChange (End Users FR)
Topic: Editing Custom Stamps
Replies: 5
Views: 81

Re: Editing Custom Stamps

Hi, Kryyth

by definition in the ISO specifications the fields must be filled at the time the stamp is applied. As I understand things it is not possible to make a stamp that can have these modified after applying them.

Have you seen that functionality elsewhere?
by Paul - Tracker Supp
Mon Mar 25, 2024 4:48 pm
Forum: PDF-XChange Editor
Topic: Content Management When Merging and Splitting
Replies: 5
Views: 94

Re: Content Management When Merging and Splitting

Hi, PHK

I was thinking to attempt to reproduce your issue and ask the team why this is happening, but it occurred to ask first, if the duplication is "corrected" by doing a "Save As Optimised"?
by Paul - Tracker Supp
Mon Mar 25, 2024 2:30 pm
Forum: PDF-XChange Editor
Topic: Relative path on my USB stick
Replies: 3
Views: 123

Re: Relative path on my USB stick

Hi, StephBretonne

I do not think that is a feature of the Portable Editor, though I can see it's value.

Do you always keep the files on the USB?

A network path should always be the same if you use the full UNC path rather than any mapped drives.
by Paul - Tracker Supp
Fri Mar 22, 2024 3:04 pm
Forum: Network Administrator Support
Topic: Question about V9 MSI/MST File
Replies: 3
Views: 4751

Re: Question about V9 MSI/MST File

Hi, stevenm the .exe installers are not really suitable for inTune. The .msi ones will work pretty much out of the box. I do not see a license associated with the domain @slouchmr.com so I assume you are doing an unlicensed installation. That is fine, we encourage the use of the "Free" Edi...
by Paul - Tracker Supp
Thu Mar 21, 2024 8:20 pm
Forum: PDF-XChange Editor
Topic: Summarize comments
Replies: 7
Views: 522

Re: Summarize comments

Hi, rfijen thanks for touching base here. There are a few things here now that might help you. If you use "Layers" and "subject" to organize your comments you can then limit what is summarized by turning off unwanted layers and grouping the summary by "Subject". Here is...
by Paul - Tracker Supp
Thu Mar 21, 2024 3:43 pm
Forum: PDF-XChange Editor
Topic: Highlight inside a post-it note
Replies: 5
Views: 114

Re: Highlight inside a post-it note

Hi again Antonio, the devs have agreed to do something here. I have raised a ticket for the "Feature Request": RT#6839: Feature Request :: Editor :: Option to use a modifier key to perform a 'fragmented' select. Please note that this is considered low priority, as such it will be at the de...
by Paul - Tracker Supp
Thu Mar 21, 2024 3:11 pm
Forum: PDF-XChange Editor
Topic: Highlight inside a post-it note
Replies: 5
Views: 114

Re: Highlight inside a post-it note

Hi, Eritonio

I see the same. I can use Shift to select a contiguous group but I cannot select multiple words that are not consecutive.

Let me check with the team about that.
by Paul - Tracker Supp
Thu Mar 21, 2024 2:15 pm
Forum: PDF-XChange Editor
Topic: Highlight inside a post-it note
Replies: 5
Views: 114

Re: Highlight inside a post-it note

Hi, Eritonio

while it is possible to use "rich text" to change the colour of the text in the Sticky Note pop ups, highlight is unfortunately not one of them. You can change the appearance of the text:
image.png
I hope that helps.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Mar 20, 2024 5:52 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XCHANGE Viewer (Pro) shows incorrect results for some PDF files
Replies: 5
Views: 1580

Re: PDF-XCHANGE Viewer (Pro) shows incorrect results for some PDF files

Hi, gs-hybrid I am not seeing any difference in how the Editor and Viewer render this PDF. Can you illustrate what you are seeing with a screen shot perhaps? Do note that the Editor is a replacement for the Viewer. We are no longer actively developing the Viewer, so even if this is a bug it is unlik...
by Paul - Tracker Supp
Wed Mar 20, 2024 2:58 pm
Forum: PDF-XChange Editor
Topic: print to PDF
Replies: 1
Views: 76

Re: print to PDF

Hi, kumar Chrome by default prints images of the text and that is all we have to work with. You say every other printer preserves the text, however all my tests when printing a pdf result in image based PDF, unless I "Save As" PDF which is a different process entirely. I am keen to underst...
by Paul - Tracker Supp
Wed Mar 20, 2024 2:40 pm
Forum: PDF-XChange Editor
Topic: Dynamic Stamp - Using JavaScript in trusted folder
Replies: 5
Views: 127

Re: Dynamic Stamp - Using JavaScript in trusted folder

Hi, RSK as you say it should be a trusted folder and how one defines that trust. There is a per user folder %appdata%\Tracker Software\PDFXEditor\3.0\JavaScripts There is a per machine folder: %programfiles%\Tracker Software\PDF Editor\JavaScripts Both these are "trusted" locations and whe...
by Paul - Tracker Supp
Tue Mar 19, 2024 9:56 pm
Forum: PDF-XChange (End Users FR)
Topic: Preview display when hovering the mouse cursor over a file attachment icon
Replies: 3
Views: 162

Preview display when hovering the mouse cursor over a file attachment icon

:)

That put a smile on some faces.

We appreciate the thoroughness and professionalism of your report.
by Paul - Tracker Supp
Tue Mar 19, 2024 9:12 pm
Forum: PDF-XChange (End Users FR)
Topic: Preview display when hovering the mouse cursor over a file attachment icon
Replies: 3
Views: 162

Re: Preview display when hovering the mouse cursor over a file attachment icon

Hi, rakunavi while we agree that it makes sense, it is not trivial to implement, especially if/when the target document is not a PDF. The devs agreed to try and do something, it is considered low priority and "long term" but it is formally in the system: RT#6835: Feature Request :: Editor ...
by Paul - Tracker Supp
Tue Mar 19, 2024 2:37 pm
Forum: PDF-XChange Editor
Topic: Dynamic stamp file name
Replies: 13
Views: 190

Re: Dynamic stamp file name

Hi, Evie There are two places the stamps are stored, per machine and per user locations. See here for details: https://www.pdf-xchange.com/knowledgebase/175-How-do-I-copy-a-custom-Stamps-Palette-for-other-users-to-use You can just copy the PDF n the stamps folder and send it to us: image.png Kind re...
by Paul - Tracker Supp
Mon Mar 18, 2024 5:26 pm
Forum: PDF-XChange Editor
Topic: Print email Outlook with PDF X-Change
Replies: 1
Views: 59

Re: Print email Outlook with PDF X-Change

Hi, Davide78 thanks for the post. Is it only in form fields that you see this? I suspect the forms have that set to auto size. It is hard to say without seeing the PDF. Is there any chance we can see the PDF? If it is something you would prefer not in public yo can email it to support@pdf-xchange.co...
by Paul - Tracker Supp
Thu Mar 14, 2024 8:22 pm
Forum: PDF-XChange Editor
Topic: request: show document when asking to save before closing SOLVED
Replies: 4
Views: 2493

Re: request: show document when asking to save before closing SOLVED

Hi, guys the devs agree: RT#6824: Feature Request :: Editor :: show document thumbnails when asking to save before closing Thumbnails are the intention, switching to the document is much more complex, we will look into it, and what eventuates will be the devs think best here. At this point there is ...
by Paul - Tracker Supp
Thu Mar 14, 2024 7:57 pm
Forum: PDF-XChange Editor
Topic: Tool: Find and Replace text in markup
Replies: 31
Views: 1474

Re: Tool: Find and Replace text in markup

Hi, Mathew

Boom!

That is so slick. I'll be using this for sure. Very much appreciated.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 7:51 pm
Forum: PDF-Tools
Topic: How to OCR Without Creating a New File
Replies: 4
Views: 108

Re: How to OCR Without Creating a New File

Hi, bqxmprij that is possible but not recommended. The following settings will have Tools overwrite the source files without interaction. image.png You choose the source folder and use the original file name. But we strongly recommend against doing this. If you do this there will be no possibility o...
by Paul - Tracker Supp
Thu Mar 14, 2024 7:40 pm
Forum: How to forum
Topic: Remove logic from fillable form
Replies: 3
Views: 493

Re: Remove logic from fillable form

Hi, rob@wilqo.com

thanks for the detailed post. JavaScript can also be document level, access them from the document Properties (ctrl+d):
image.png
If there is nothing there maybe send us the file to look into?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 6:11 pm
Forum: PDF-XChange Editor
Topic: Tool: Find and Replace text in markup
Replies: 31
Views: 1474

Re: Tool: Find and Replace text in markup

Hi, Mathew this is really neat. I see it works with annotations that have text on the page, but not popups associated with annotations like Highlight when the option to copy the highlighted text to a popup is enabled. Is that by design? Really nice work. I see the tool in the Ribbon UI under "M...
by Paul - Tracker Supp
Thu Mar 14, 2024 5:30 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 307

Re: Distance Tool displaying incorrect number.

Hi, again

the devs have confirmed this is a bug and we will squash it. There is an associated ticket for this, and while for internal use only, referring to RT#6823: Editor :: Measurement Tool inconsistency on documents >300 inches

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Mar 14, 2024 4:12 pm
Forum: PDF-XChange Editor
Topic: Distance Tool displaying incorrect number.
Replies: 10
Views: 307

Re: Distance Tool displaying incorrect number.

Hi, hotero@wrallp.com my apologies, I didn't get back to yo on this. I am seeing the behaviour only with your file. The settings seem to have no impact. If I do the same on a different file the two reported distances do match, even with your settings, so I am asking the devs to take a look today. I ...
by Paul - Tracker Supp
Wed Mar 13, 2024 8:30 pm
Forum: PDF-XChange Editor
Topic: Opening PDF documents from Google Drive does not work
Replies: 7
Views: 329

Re: Opening PDF documents from Google Drive does not work

Hi, Jensen Head

so is it not working even with the Editor permission having been granted? That is all I have ever had to do for it to work.

Where does this leave you? Sorry if I am being obtuse here...

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Mar 13, 2024 8:27 pm
Forum: PDF-XChange Editor
Topic: Where find the Java script commands and methods accepted in PDF-XChange?
Replies: 2
Views: 178

Re: Where find the Java script commands and methods accepted in PDF-XChange?

Hi, guys

that link to the JavaScript API is correct. This is the official API we support.

Kind regards,
Paul - Tracker Supp