Search found 5199 matches

by John - Tracker Supp
Fri Nov 25, 2016 3:22 pm
Forum: PDF-XChange Editor
Topic: Build 319 in test - prior to release...
Replies: 8
Views: 2445

Build 319 in test - prior to release...

Get a sneak preview of what is coming in release 319 ...

https://www.youtube.com/watch?v=m5eXwuTiMfc
by John - Tracker Supp
Tue Nov 08, 2016 6:20 pm
Forum: PDF-XChange Editor SDK
Topic: Detecting the note popup under the mouse?
Replies: 15
Views: 3196

Re: Detecting the note popup under the mouse?

Pleased all is well Stephen :)
by John - Tracker Supp
Wed Nov 02, 2016 11:38 am
Forum: PDF-XChange Editor
Topic: [FIXED] Search window borks up alt+tab-ing in full screen mode SOLVED
Replies: 24
Views: 5769

Re: Search window borks up alt+tab-ing in full screen mode SOLVED

Hi, 1; Yes we are interested in correcting issues found by users as our continued efforts to trace this down with your assistance prove - have you been ignored or told we are not interested once or do you see evidence of disinterest from us to any clients reports ? That's rhetorical just in case you...
by John - Tracker Supp
Fri Oct 07, 2016 5:07 pm
Forum: PDF-XChange Print Drivers
Topic: PDF-XChange Printer print size issue
Replies: 19
Views: 7939

Re: PDF-XChange Printer print size issue

Hi,

Thanks for that - Roman will contact you Monday to follow up and arrange ...
by John - Tracker Supp
Fri Oct 07, 2016 4:39 pm
Forum: PDF-XChange Editor
Topic: exporting to MS word format
Replies: 5
Views: 2337

Re: exporting to MS word format

Thanks - this problem is now resolved and will be available in a forth coming release.
by John - Tracker Supp
Wed Oct 05, 2016 4:17 pm
Forum: PDF-XChange Editor SDK
Topic: How to open multiple files in pdfxchange and save them?
Replies: 8
Views: 2162

Re: How to open multiple files in pdfxchange and save them?

vivekpatel - with the best will in the world - it is not possible for us to provide working samples of every function you may wish to access and use. You are expected to have some abilities in terms of reading the help files and manuals and doing this for yourself. We are here to provide general hel...
by John - Tracker Supp
Sun Oct 02, 2016 9:39 pm
Forum: PDF-XChange Viewer SDK
Topic: Unlock PDF-XChange Viewer Simple DLL
Replies: 3
Views: 2423

Re: Unlock PDF-XChange Viewer Simple DLL

Hi Jeremy, For evaluation use - you simply download and use - there is nothing to unlock. When you have created your application using the evaluation version and are 100% confident it suits your needs - prior to distribution of your completed application - simply purchase a license, sign and send in...
by John - Tracker Supp
Sun Oct 02, 2016 9:34 pm
Forum: PDF-XChange Drivers API SDK
Topic: Lite Driver Registry
Replies: 38
Views: 28907

Re: Lite Driver Registry

Thanks Jeff - we will indeed.
by John - Tracker Supp
Sun Oct 02, 2016 9:30 pm
Forum: PDF-XChange Editor
Topic: exporting to MS word format
Replies: 5
Views: 2337

Re: exporting to MS word format

Hi,

Thanks for the report - can you please post a small sample file (zipped) ?

Thanks
by John - Tracker Supp
Sun Oct 02, 2016 9:29 pm
Forum: PDF-XChange Editor
Topic: View embedded Multimedia support?
Replies: 12
Views: 2916

Re: View embedded Multimedia support?

Hi,

Whilst viewing embedding video and sound is possible I am afraid that at this time embedding this is not yet possible - though should be coming during the new year.
by John - Tracker Supp
Fri Sep 30, 2016 2:01 pm
Forum: PDF-XChange Editor
Topic: Commercial licensing
Replies: 6
Views: 2413

Re: Commercial licensing

Pleasure :)
by John - Tracker Supp
Thu Sep 29, 2016 5:25 pm
Forum: PDF-XChange Editor
Topic: Error opening certain pdf
Replies: 3
Views: 1319

Re: Error opening certain pdf

Hi, Our team have analysed the file provided and found; The file is corrupted - the first 416 pages are ok, but the remaining 173 are broken. Currently the editor will not open documents with a broken page list. In an upcoming release we will make some changes to preserve the number of pages and use...
by John - Tracker Supp
Thu Sep 29, 2016 4:44 pm
Forum: PDF-XChange Editor
Topic: Commercial licensing
Replies: 6
Views: 2413

Re: Commercial licensing

I suppose generosity and liberal usage terms does not necessarily guarantee a little forgiveness in slack grammar ...
by John - Tracker Supp
Mon Sep 26, 2016 5:33 pm
Forum: PDF-XChange Editor
Topic: Commercial licensing
Replies: 6
Views: 2413

Re: Commercial licensing

Hi,

Thanks for your question - provided this is for your internal use and not being distributed to clients as a component of a commercial based offering then you are indeed free to use as you may wish.

Hope that helps :)
by John - Tracker Supp
Thu Sep 15, 2016 5:07 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor corrupts right-click context menu windows
Replies: 22
Views: 7733

Re: PDF-XChange Editor corrupts right-click context menu win

Thanks for the report - we are looking at this urgently and will advise as soon as resolved.
by John - Tracker Supp
Thu Sep 15, 2016 5:06 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Pro on Desktop & Laptop
Replies: 1
Views: 741

Re: PDF-XChange Pro on Desktop & Laptop

Hi Mike,

Provided you are the primary user of both - a single user licenses covers you for both a Desktop and a laptop/notebook etc.

Hope that helps.
by John - Tracker Supp
Sat Sep 10, 2016 8:27 pm
Forum: PDF-Tools
Topic: source folder as destination
Replies: 26
Views: 6929

Re: source folder as destination

As previously explained - this will be resolved in V6 of PDF-Tools as soon as possible. In regards your other comments - yes the Tools interface was much basic - but it is possible to customize and automate the look and actions of later products and they offer considerably more. A 1950 Ford was much...
by John - Tracker Supp
Fri Sep 09, 2016 1:39 pm
Forum: PDF-XChange Drivers API SDK
Topic: Printing EPUB files to printer driver by code HELP
Replies: 10
Views: 6147

Re: Printing EPUB files to printer driver by code HELP

Its not so bad Andy - but I have just moved to the UK - somethings you miss and some you don't, Good luck in your search...
by John - Tracker Supp
Fri Sep 09, 2016 10:30 am
Forum: PDF-XChange Drivers API SDK
Topic: Printing EPUB files to printer driver by code HELP
Replies: 10
Views: 6147

Re: Printing EPUB files to printer driver by code HELP

I would be only too pleased to help if we did Andy - but I regret our knowledge of such creators at this time is very limited and I would be no better placed than you or your client I am afraid ...
by John - Tracker Supp
Fri Sep 09, 2016 9:54 am
Forum: PDF-XChange Drivers API SDK
Topic: Printing EPUB files to printer driver by code HELP
Replies: 10
Views: 6147

Re: Printing EPUB files to printer driver by code HELP

Its also worth noting Andy that many physical and Virtual printers (particularly the latter) will have issues with these files unless specific 'PS' injection is provided by the manufacturer and in fact - going further, it would appear that Adobe have with the epub reader tried to block printing epub...
by John - Tracker Supp
Thu Sep 08, 2016 8:11 am
Forum: PDF-XChange Drivers API SDK
Topic: Printing EPUB files to printer driver by code HELP
Replies: 10
Views: 6147

Re: Printing EPUB files to printer driver by code HELP

Hi Andy - I have asked one of our Driver SDK specailists to take a look and we will revert as soon as possible, though please note this may not be until later as he is based in our Vancouver Island office ...

Thanks for your patience.
by John - Tracker Supp
Thu Sep 08, 2016 8:04 am
Forum: PDF-XChange Editor SDK
Topic: DrawToIXCPage
Replies: 5
Views: 1557

Re: DrawToIXCPage

Hi Jeff,

Its being tested now - so 7-10 days approx.
by John - Tracker Supp
Thu Sep 08, 2016 7:42 am
Forum: PDF-XChange Drivers API SDK
Topic: Printing EPUB files to printer driver by code HELP
Replies: 10
Views: 6147

Re: Printing EPUB files to printer driver by code HELP

Andy, Before getting to far into this - can you advise you can do so directly from the EPUB reader user interface to the driver (though this will work in eval mode only and put watermarks on output) just to establish there is no issue without trying to do so in code as an initial proving step ... Th...
by John - Tracker Supp
Fri Sep 02, 2016 5:30 am
Forum: PDF-XChange Editor
Topic: Build 318 is ready
Replies: 21
Views: 5275

Build 318 is ready

Here is a little sneak preview at the next build (available in approx 10 days) of the PDF-XChange Editor which brings some significant improvements ..

https://www.youtube.com/watch?v=Et0Yw4Kpkeg

Enjoy ..
by John - Tracker Supp
Tue Aug 30, 2016 7:06 am
Forum: PDF-XChange Drivers API SDK
Topic: PDFSDKPRO Setup
Replies: 15
Views: 8629

Re: PDFSDKPRO Setup

Hi Stefano and "PDF-XChange Printer" is what actually appears as the printer name in your devices list - exactly - perhaps you could take a screenshot of your printers list and post please ?
by John - Tracker Supp
Tue Aug 30, 2016 7:03 am
Forum: PDF-XChange Viewer (End Users)
Topic: Default setting keeps changing to Microsoft Edge
Replies: 5
Views: 2255

Re: Default setting keeps changing to Microsoft Edge

No Problem Claude with the rant - we have been known to do so internally here too about all the 'territory' marking each of the various dominant OS/Browser companies are constantly attempting - each is trying to protect their own 'space' - not so much from the likes of us - but more often one anothe...
by John - Tracker Supp
Wed Jul 06, 2016 10:22 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Extract Information from Document for Title
Replies: 9
Views: 6405

Re: Extract Information from Document for Title

We don't usually allow links to third party software for obvious reasons folks - but so long as everyone understands there is no suggestion this is in anyway related to or recommended by us as this seems a useful utility we will leave it in place
by John - Tracker Supp
Fri Jul 01, 2016 11:43 am
Forum: PDF-Tools
Topic: Start PDF Tools from external application w/parameters
Replies: 4
Views: 2302

Re: Start PDF Tools from external application w/parameters

Approximately one month - but at this satge we cannot be precise as the holiday season is now firmly upon us.

Thanks for your patience.
by John - Tracker Supp
Mon May 16, 2016 11:43 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Optimization
Replies: 11
Views: 10557

Re: Optimization

Hi,

You must have a PDF-XChange Drivers API SDK or a PDF-XChange PRO SDK license to use our printer drivers - if that is what you are referring to ?

If not please explain further ...
by John - Tracker Supp
Mon May 16, 2016 11:41 am
Forum: PDF-XChange Viewer (End Users)
Topic: Screenshoot-Tool chrashes PDF XChange-Viewer
Replies: 3
Views: 1661

Re: Screenshoot-Tool chrashes PDF XChange-Viewer

Thanks for the info Werner - if we get further reports of anything similar we will investigate - but for now we will assume this is a 'one of'

:)
by John - Tracker Supp
Mon May 16, 2016 11:35 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR does not start or work
Replies: 6
Views: 5021

Re: OCR does not start or work

Pleased you made progress :)
by John - Tracker Supp
Fri May 13, 2016 5:06 pm
Forum: PDF-XChange Print Drivers
Topic: PDF XChange setup routing
Replies: 1
Views: 1769

Re: PDF XChange setup routing

Thanks for comments Mike - we are investigating
by John - Tracker Supp
Thu May 12, 2016 6:23 pm
Forum: PDF-Tools
Topic: Split/Merge drag & drop
Replies: 3
Views: 1994

Re: Split/Merge drag & drop

Pleasure. :)
by John - Tracker Supp
Wed May 11, 2016 12:55 pm
Forum: PDF-XChange Print Drivers
Topic: Printer Driver Crashes
Replies: 28
Views: 8519

Re: Printer Driver Crashes

Excellent - many thanks.
by John - Tracker Supp
Tue May 10, 2016 7:29 pm
Forum: PDF-XChange Print Drivers
Topic: Font embedding doesn't work under Windows 10 Pro
Replies: 2
Views: 2178

Re: Font embedding doesn't work under Windows 10 Pro

Hi,

can we get a look at the source files (Pagemaker and Word) Please so we can advise regarding the content and also the PDF files generated ?

Please ZIP any files here - or if you prefer please zip and send to support@pdf-xchange.com with a link back to this forum post for reference.

many thanks
by John - Tracker Supp
Tue May 10, 2016 7:23 pm
Forum: PDF-XChange Editor
Topic: Insert page causes Crash
Replies: 5
Views: 1331

Re: Insert page causes Crash

Hi,

no there is no equivalent V5 build I am afraid ...
by John - Tracker Supp
Tue May 10, 2016 7:20 pm
Forum: PDF-XChange Editor
Topic: Upgrade issue, now can't uninstall
Replies: 7
Views: 2374

Re: Upgrade issue, now can't uninstall

Pleased you have it resolved - though strictly speaking the 'free' version of Lite is not for commercial use - but as you are licensed anyway - no harm done ...
by John - Tracker Supp
Tue May 10, 2016 7:17 pm
Forum: PDF-XChange Editor
Topic: Word 2013 PDF-XChange Editor v6 - B317 Add-In won't activate
Replies: 11
Views: 2649

Re: Word 2013 PDF-XChange Editor v6 - B317 Add-In won't acti

Without giving any serial info out here on the forums - please advise ;

The Version of Windows, Office and PDF-XChange in use.

thanks
by John - Tracker Supp
Tue May 10, 2016 9:12 am
Forum: PDF-XChange Print Drivers
Topic: Printer Driver Crashes
Replies: 28
Views: 8519

Re: Printer Driver Crashes

Hi,

I have contacted Roman directly and he should reply to you shortly - please come back if you have not had a reply by the end of the day today.

Apologies for the delay...
by John - Tracker Supp
Tue May 10, 2016 8:11 am
Forum: PDF-XChange Editor SDK
Topic: PDF ifilter
Replies: 5
Views: 2102

Re: PDF ifilter

Hi Charu, We are preparing an option to offer the IFilter as a standalone product - could you please email sales@pdf-xchange.com with a little more detail on how you would distribute the IFilter and the size and type of installation etc and we will make a formal proposal for your consideration. Many...
by John - Tracker Supp
Thu Apr 28, 2016 4:22 pm
Forum: PDF-XChange Editor
Topic: Is there a way to use the pen after pasting into the pdf?
Replies: 4
Views: 1633

Re: Is there a way to use the pen after pasting into the pdf

Have you flattened the image pasted first ?

Comments menu on the toolbar -> Flatten
by John - Tracker Supp
Thu Apr 28, 2016 3:11 pm
Forum: PDF-XChange Editor
Topic: Tab-Change
Replies: 9
Views: 2312

Re: Tab-Change

:)

Appreciate your patience.