Search found 1797 matches

by Dimitar - Tracker Supp
Fri Jul 21, 2023 1:37 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Shapes disappear when printed
Replies: 5
Views: 2541

Re: Shapes disappear when printed

Hello Marco,

Welcome to our Forum.

Could you please send us one of the files you are trying to print so we can offer a solution based on the file's content?

Regards.
by Dimitar - Tracker Supp
Fri Jul 21, 2023 1:00 pm
Forum: PDF-XChange Editor
Topic: V359 How do I locate/select in Content pane given item(s) of text in the document window?
Replies: 28
Views: 2136

Re: V359 How do I locate/select in Content pane given item(s) of text in the document window?

Hi all, You are absolutely correct about this, rakunavi. This is a forum open to everyone, and therefore everyone can seek help when it comes to problems related to our products, but of course, there are things that are unnecessary to post. As you all know, we cannot fix issues in old versions. If t...
by Dimitar - Tracker Supp
Fri Jul 21, 2023 9:58 am
Forum: PDF-XChange Editor
Topic: Recognition of handwriting on scanned document
Replies: 1
Views: 191

Re: Recognition of handwriting on scanned document

Hello Jochen,

Welcome to our Forum.

I'm sorry but our PDF Editor cannot do that.

Handwritten text will require dedicated software that needs to be taught before starting to recognize such type of text correctly.

Regards.
by Dimitar - Tracker Supp
Tue Jul 18, 2023 9:24 am
Forum: PDF-XChange Viewer (End Users)
Topic: looking for GUID --> PDF-XChange Viewer (x64) (2.5.322.10)
Replies: 1
Views: 1772

Re: looking for GUID --> PDF-XChange Viewer (x64) (2.5.322.10)

Hello wallymann, Welcome to our Forum. You can set the PDF Viewer to be your default pdf and pdf previews handler from here: image.png However, I wonder why you want to use PDF Viewer considering this is an old and discontinued product! My recommendation to you is to use its successor, the PDF Edito...
by Dimitar - Tracker Supp
Fri Jul 14, 2023 10:17 am
Forum: PDF-XChange Editor
Topic: When combining several pages with a "mosaic", set intervals between pages
Replies: 1
Views: 420

Re: When combining several pages with a "mosaic", set intervals between pages

Hello Jensen Head,

Thanks for your suggestion.

I'll ask our developers if there is a way to add this option.

Regards
by Dimitar - Tracker Supp
Wed Jul 12, 2023 2:00 pm
Forum: PDF-XChange Editor
Topic: Question - Azure RMS Plugin error
Replies: 14
Views: 981

Re: Question - Azure RMS Plugin error

Hi mskim,

Welcome to our Forum

Thanks for sharing your findings, and happy to hear it is working for you.
We will test that on our end shortly as well!

Regards.
by Dimitar - Tracker Supp
Mon Jul 10, 2023 9:43 am
Forum: PDF-XChange Editor
Topic: Question - Azure RMS Plugin error
Replies: 14
Views: 981

Re: Question - Azure RMS Plugin error

Hello sungsteel, Thank you for the emails. The last message I found is about asking you for further details which I never seem to have received. Maybe something happened to the email message. However, I have forwarded this case to our development team for further investigation. In the meantime, plea...
by Dimitar - Tracker Supp
Mon Jul 10, 2023 9:35 am
Forum: PDF-XChange Editor
Topic: Blurry first page
Replies: 7
Views: 585

Re: Blurry first page

Hello Uwe,

Thanks for the file provided.

I replied to you by email.

Regards.
by Dimitar - Tracker Supp
Wed Jul 05, 2023 2:36 pm
Forum: PDF-XChange Editor
Topic: Question - Azure RMS Plugin error
Replies: 14
Views: 981

Re: Question - Azure RMS Plugin error

Thanks for the provided guide, Willy, Indeed the Azure add-on should be installed, and enabled, so you can open files protected by this type of security. Also, please ensure you have your product's latest version installed. You can download it from this location: https://www.pdf-xchange.com/product/...
by Dimitar - Tracker Supp
Tue Jul 04, 2023 9:30 am
Forum: PDF-XChange Editor
Topic: Blurry first page
Replies: 7
Views: 585

Re: Blurry first page

Hello uhonermann, Is it possible to post an example PDF on this forum ? Yes, it is possible, unless it includes sensitive information. @uhonermann An example file would be very helpful indeed. You can upload PDF files (up to 5bm) directly with a reply, and other file formats (again up to 5MB) have t...
by Dimitar - Tracker Supp
Mon Jul 03, 2023 3:04 pm
Forum: PDF-XChange Editor
Topic: Many Pages
Replies: 1
Views: 187

Re: Many Pages

Hello halaywi,

You can change the Viewing mode from here:

image.png

In this menu, there are several viewing modes and you can select the one that best suits your needs.


Regards.
by Dimitar - Tracker Supp
Mon Jul 03, 2023 2:06 pm
Forum: PDF-XChange Editor
Topic: Scaling of base content objects does not work as intended after page rotation
Replies: 3
Views: 216

Re: Scaling of base content objects does not work as intended after page rotation

Hello rakunavi,

Thanks for the detailed report.

I see the same from my side.

I will pass this case on to our developers to look into and offer some explanation as to why this is happening.

Regards.
by Dimitar - Tracker Supp
Mon Jul 03, 2023 12:44 pm
Forum: PDF-XChange Editor
Topic: Edit Text - destroys formatting
Replies: 1
Views: 198

Re: Edit Text - destroys formatting

Hello madminlds,

The way this tool works has been changed in the latest version, so please update your product to the latest version and check if it works as you want.

You can download it at this location:

https://www.pdf-xchange.com/product/downloads

Regards.
by Dimitar - Tracker Supp
Mon Jul 03, 2023 12:39 pm
Forum: PDF-XChange Editor
Topic: Scaling using corner handles when comments and stamps are selected together
Replies: 3
Views: 287

Re: Scaling using corner handles when comments and stamps are selected together

Hello rakunavi,

Thank you for the detailed problem report.

That is indeed strange minding that you can still resize them together by using the Transform tool!

I will forward this problem to our developers to fix that.


Regards.
by Dimitar - Tracker Supp
Fri Jun 30, 2023 1:10 pm
Forum: PDF-XChange (End Users FR)
Topic: Enhanced Scanned Pages, Background Removal "Ultra High"
Replies: 1
Views: 1823

Re: Enhanced Scanned Pages, Background Removal "Ultra High"

Hello Swaddy, Welcome to our Forum. Thank you for your suggestion. I made a Feature Request ticket in our internal ticket system: #6501: FR: Adding the ability to completely remove the page's background I can not make promises as to whether this would be approved or when it could be implemented, as ...
by Dimitar - Tracker Supp
Tue Jun 27, 2023 2:01 pm
Forum: PDF-XChange Editor
Topic: Release 10 Typo in German GUI
Replies: 1
Views: 161

Re: Release 10 Typo in German GUI

Thanks.

We will fix that.

Regards.
by Dimitar - Tracker Supp
Mon Jun 26, 2023 9:42 am
Forum: PDF-Tools
Topic: Filter documents without text
Replies: 4
Views: 2258

Filter documents without text

:)
by Dimitar - Tracker Supp
Fri Jun 23, 2023 9:09 am
Forum: PDF-XChange Editor
Topic: We are going to install PDF-X changer where cannot connect internet.
Replies: 1
Views: 191

Re: We are going to install PDF-X changer where cannot connect internet.

Hello, Soo hyun kim,

Welcome to our Forum.

In cases where there is no Internet access please use the offline method of activation:


https://www.pdf-xchange.com/knowle ... ly-offline


Regards.
by Dimitar - Tracker Supp
Thu Jun 22, 2023 2:35 pm
Forum: PDF-Tools
Topic: Filter documents without text
Replies: 4
Views: 2258

Re: Filter documents without text

Hello biofunc,

You can filter documents by the metadata they contain:


image.png


Regards.
by Dimitar - Tracker Supp
Thu Jun 22, 2023 2:31 pm
Forum: PDF-XChange Editor
Topic: Can't send objects to the front or back
Replies: 4
Views: 307

Re: Can't send objects to the front or back

Hello MedBooster, I even tried with a base content image and a typewriter text comment, I was not able to put the base content image on top of the comment – even though I chose "Bring to front" I think it's meant that way. Annotations are usually added later to highlight or correct somethi...
by Dimitar - Tracker Supp
Thu Jun 22, 2023 2:21 pm
Forum: PDF-Tools
Topic: PDF-Tools - Extract pages by custom filtering text
Replies: 3
Views: 2030

Re: PDF-Tools - Extract pages by custom filtering text

Hello nbmani,

Could you please tell me what version is your PDF Tools?

This information can be seen under the Help -> About menu.

Also, is it possible to send us one of the files you are having this issue with?

Regards.
by Dimitar - Tracker Supp
Thu Jun 22, 2023 2:17 pm
Forum: PDF-XChange Editor
Topic: Mark jump target
Replies: 11
Views: 532

Re: Mark jump target

Hello Pat85,

Thank you for the file provided.

What I see is that these links are actually JavaScript inserted into a form field!

Maybe some script modifications will be needed!

Were the targets visible before?

Regards.
by Dimitar - Tracker Supp
Thu Jun 22, 2023 2:09 pm
Forum: PDF-XChange Editor
Topic: Option Preview overprint
Replies: 15
Views: 2076

Option Preview overprint

:)
by Dimitar - Tracker Supp
Thu Jun 22, 2023 1:25 pm
Forum: PDF-XChange Editor
Topic: Can you change the color of "edit path" shapes?
Replies: 9
Views: 422

Re: Can you change the color of "edit path" shapes?

Hello MedBooster, I'm not sure if I understand you correctly so I do apologize if my instructions are not the correct ones. The Format tab will appear for Shapes if you click only once on them: image.png If you double-click on them, then the Paths editor will appear: image(1).png Is it possible to a...
by Dimitar - Tracker Supp
Thu Jun 22, 2023 1:00 pm
Forum: PDF-XChange Editor
Topic: Mark jump target
Replies: 11
Views: 532

Re: Mark jump target

Hello Pat85,

Welcome to our Forum.

Will it be possible to provide us with an example file that shows what you mean?

Regards.
by Dimitar - Tracker Supp
Tue Jun 20, 2023 1:35 pm
Forum: PDF-XChange Editor
Topic: Ribbon disappear SOLVED
Replies: 2
Views: 687

Re: Ribbon disappear SOLVED

Hello Vincent_0529,

Welcome to our Forum.

Please click on this button to switch to the default UI:

image.png

If the toolbar is still missing after this, please press F8 and it will reappear

Regards.
by Dimitar - Tracker Supp
Tue Jun 20, 2023 1:30 pm
Forum: PDF-XChange Editor
Topic: Problem with new Update and Windows Server 2016 SOLVED
Replies: 11
Views: 1992

Re: Problem with new Update and Windows Server 2016 SOLVED

Thanks for the files, Rennsemmel,

I have forwarded them to our developers for further investigation.

I will get back to you when they come up with a solution to this problem.


Regards.
by Dimitar - Tracker Supp
Mon Jun 19, 2023 2:08 pm
Forum: PDF-XChange Editor
Topic: Problem with new Update and Windows Server 2016 SOLVED
Replies: 11
Views: 1992

Re: Problem with new Update and Windows Server 2016 SOLVED

Hello Rennsemmel, Welcome to our Forum. Please generate a full crash report by following these instructions: https://www.pdf-xchange.com/knowledgebase/459-How-do-I-create-a-dump-file-and-send-it-to-Tracker-Software-for-investigation When the crash logs are ready please send them to us for investigat...
by Dimitar - Tracker Supp
Wed Jun 14, 2023 7:46 am
Forum: PDF-XChange Print Drivers
Topic: PDFSaver - Add printer SOLVED
Replies: 9
Views: 8914

Re: PDFSaver - Add printer SOLVED

Thanks, Willy.

This does sound like a reasonable solution.
by Dimitar - Tracker Supp
Wed Jun 14, 2023 7:44 am
Forum: PDF-XChange Editor
Topic: Insert Graphic Exact Size SOLVED
Replies: 3
Views: 346

Re: Insert Graphic Exact Size SOLVED

Hello jbowens,

Welcome to our Forum.

You may use guidelines, dragged from the side rulers, in order to draw the image box with an exact size:

image.png

..or you may use the transform tool to set the desired size:

image(1).png

Regards.
by Dimitar - Tracker Supp
Mon Jun 12, 2023 2:32 pm
Forum: PDF-XChange Editor
Topic: Organize Pages similar to Acrobat SOLVED
Replies: 5
Views: 408

Re: Organize Pages similar to Acrobat SOLVED

Hello wsayer,

Welcome to our Forum.

Could you please show us a screenshot of the menu you have in mind?
by Dimitar - Tracker Supp
Mon Jun 12, 2023 2:27 pm
Forum: PDF-XChange Editor
Topic: Insert "filename" in a PDF
Replies: 3
Views: 295

Re: Insert "filename" in a PDF

Hello Davide78,

The PDF editor is not designed for this kind of operation.

For batch processing of files you have to use our PDF Tools:


https://www.pdf-xchange.com/product/pdf-tools

image.png

Regards.
by Dimitar - Tracker Supp
Mon Jun 12, 2023 2:19 pm
Forum: PDF-XChange Editor
Topic: Autosave of a file
Replies: 3
Views: 292

Re: Autosave of a file

Hello Davide78,

You can find such options here:


image.png


Regards.
by Dimitar - Tracker Supp
Mon Jun 12, 2023 2:17 pm
Forum: PDF-XChange Editor
Topic: Print out points
Replies: 1
Views: 136

Re: Print out points

Hello firefox_mozilla,

Welcome to our forum.

Can I ask you to give us a copy of the original file so we can test it on our end?

Also please tell me the make and model of the printer you are using and if possible any details you have about the printer driver.

Regards.
by Dimitar - Tracker Supp
Fri Jun 09, 2023 12:15 pm
Forum: PDF-XChange Editor
Topic: [suggestion] (Split Pages window) Double click to edit the separator value SOLVED
Replies: 2
Views: 514

Re: [suggestion] (Split Pages window) Double click to edit the separator value SOLVED

Hello Jensen Head,

The FR is fulfilled.

The feature will be present in version 10 of our products.


Regards.
by Dimitar - Tracker Supp
Mon Jun 05, 2023 2:06 pm
Forum: PDF-XChange Editor
Topic: Turning off Hyperlinks
Replies: 17
Views: 1258

Re: Turning off Hyperlinks

Hello Lukas,

Indeed, completely disabling links will be the most convenient option.

I will ask our developers if this can be done and let you know.

Regards.
by Dimitar - Tracker Supp
Mon Jun 05, 2023 1:01 pm
Forum: PDF-XChange Editor
Topic: stamp are slowing pdf editor
Replies: 1
Views: 233

Re: stamp are slowing pdf editor

Hello produitsmatra,

Welcome to our Forum.

Could you please tell me what version is your PDF Editor?

This information is available in the PDF Editor Help -> About menu.

Also, could you tell me if you used one of the integrated dynamic stamps or a custom made one?

Regards.