Search found 3548 matches

by Ivan - Tracker Software
Wed Nov 21, 2018 10:21 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 7292

Re: 3D PDF causes XChange Editor to crash

Thanks for the information. If you have more PDFs with 3D generated by this tool, we would appreciate if you can share. In regards other formats - PDF can contain 3D streams in U3D or PRC format. And now PDF Association is in the middle of a discussion to add support for STEP format. The Editor supp...
by Ivan - Tracker Software
Wed Nov 21, 2018 5:56 pm
Forum: PDF-XChange Editor
Topic: Printing a document with a custom stamp
Replies: 7
Views: 1798

Re: Printing a document with a custom stamp

The issue is fixed in build 328 which we expect to be released on December 10th.
by Ivan - Tracker Software
Wed Nov 21, 2018 1:08 am
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 7292

Re: 3D PDF causes XChange Editor to crash

For now, we found the following issues with the U3D stream in your file: 1. "File size" field in File Header has value zero, while it should contain the actual number of bytes in the stream (section 9.4.1.4 of U3D spec) 2. Parent node data (9.5.1.2 in the U3D spec) for top-level group node...
by Ivan - Tracker Software
Mon Oct 29, 2018 4:49 pm
Forum: PDF-XChange Editor
Topic: GMail printing twice from Firefox
Replies: 14
Views: 2490

Re: GMail printing twice from Firefox

As you mentioned Print_JS.pdf has document-level JS script this.print({bUI:true,bSilent:false,bShrinkToFit:true}); which is executed when document is opened, and will show print dialog. Another place which causes the print dialog to show is the document's Open Action which has the same JS action (se...
by Ivan - Tracker Software
Mon Oct 29, 2018 4:33 pm
Forum: PDF-XChange Editor
Topic: Fast Search Using Index
Replies: 94
Views: 15424

Re: Fast Search Using Index

I keep being flabbergasted how low a priority all Windows based PDF viewers put on more solid search results. Editor already is among the faster of the bunch. But the lack of indexing and the even worse lack of good search result presentations makes it look as if PDF search was not an important fun...
by Ivan - Tracker Software
Fri Oct 26, 2018 5:22 pm
Forum: PDF-XChange Editor
Topic: Crop to A4 isn't correctly calculated
Replies: 6
Views: 1431

Re: Crop to A4 isn't correctly calculated

The Editor crops the page absolutely correctly, at least in conformance with the PDF Specification.
Page boxes do not have to have an origin (0, 0), and all applications should handle such boxes in a proper way.
by Ivan - Tracker Software
Tue Oct 23, 2018 5:14 pm
Forum: PDF-XChange Editor
Topic: Unexpected behavior of Snapshot tool
Replies: 9
Views: 2129

Re: Unexpected behavior of Snapshot tool

Actually, you can use snapshot tool in both cases. When the option "Use specified resolution for snapshot images" is not set, an image generated by the snapshot tool will have the same dimensions in pixels as your selected area. Just make a snapshot and paste it into an image editor, like ...
by Ivan - Tracker Software
Mon Oct 22, 2018 5:12 pm
Forum: PDF-XChange Editor
Topic: Unexpected behavior of Snapshot tool
Replies: 9
Views: 2129

Re: Unexpected behavior of Snapshot tool

When you select, say, 2 inches per 3 inches portion of the page, the snapshot tool will place into clipboard an image with the following dimensions in pixels: width = 2 * dpi height = 3 * dpi where dpi - is the values specified in settings when "Use specified resolution for snapshot images"...
by Ivan - Tracker Software
Sat Oct 20, 2018 12:07 am
Forum: PDF-XChange Editor
Topic: Unexpected behavior of Snapshot tool
Replies: 9
Views: 2129

Re: Unexpected behavior of Snapshot tool

The Editor has some options for the Snapshot tool. Please check Preferences ( Ctrl + K ) -> Snapshot Tool. When an option "Use specified resolution for snapshot images" is set, a selected portion is rendered using specified DPI value (and 100% zoom). When it is not set, the portion is rend...
by Ivan - Tracker Software
Thu Oct 18, 2018 12:13 am
Forum: PDF-XChange Viewer (End Users)
Topic: Bug? Pan and Zoom Tool Fails after Closing a Document SOLVED
Replies: 3
Views: 3374

Re: Bug? Pan and Zoom Tool Fails after Closing a Document SOLVED

Thanks for the clear description.
I reproduced the issue and fixed it. The fix will be included in build 327.1
by Ivan - Tracker Software
Wed Oct 17, 2018 11:24 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

If your maintenance still valid, you can use your license for V7.
Otherwise or without a license, you will have a demo labels, but that should not be too critical for testing purposes, I believe.
by Ivan - Tracker Software
Mon Oct 15, 2018 7:33 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Not much. I cannot reproduce it locally, and cannot understand yet why it happens on your side.
Can you check if the latest version of the driver (V7.0.327.0) has the same issue in your environment?
by Ivan - Tracker Software
Mon Oct 15, 2018 6:34 pm
Forum: PDF-XChange Editor
Topic: Proper support for sub-pixel rendering (Cleartype)
Replies: 16
Views: 3618

Re: Proper support for sub-pixel rendering (Cleartype)

We will try to modify rendering in the Editor to turn off ClearType only when it is necessary.
It will not be included in 327.1, but most likely in 328.0 later this year.
by Ivan - Tracker Software
Thu Oct 11, 2018 11:21 pm
Forum: PDF-XChange Editor
Topic: PDF-Xchange Editor renders wipeout incorrectly.
Replies: 58
Views: 11263

Re: PDF-Xchange Editor renders wipeout incorrectly.

What is the difference between using Stroke Adjust "Auto" and "On"? Seems to me that "Auto" and "On" are the same, in which case there should not be an "Auto" option at all. Anyway, for the time being I advice against using Stroke Adjust unless wher...
by Ivan - Tracker Software
Thu Oct 11, 2018 10:43 pm
Forum: PDF-XChange Editor
Topic: PDF-Xchange Editor renders wipeout incorrectly.
Replies: 58
Views: 11263

Re: PDF-Xchange Editor renders wipeout incorrectly.

Thanks for the chart. In regards issues with rendering lines (especially thin lines) when aa is not enabled - I made some changes, and now it looks better but still far from perfect. I will not include those changes in build 327.1 we are going to release soon, because I still have to work on that a ...
by Ivan - Tracker Software
Thu Oct 11, 2018 9:50 pm
Forum: PDF-XChange Editor
Topic: Format Field
Replies: 6
Views: 1247

Re: Format Field

Please change the value and the default value of your "Tax_rate" field to 0.1 instead of 0,1, and that will solve the issue.
In one of the next build, I will add a validation for field's default value.
by Ivan - Tracker Software
Wed Oct 10, 2018 6:56 am
Forum: PDF-XChange Editor
Topic: Greyscale Scans Very Faint
Replies: 5
Views: 1199

Re: Greyscale Scans Very Faint

Can you send us any PDF file that demonstrates the issue?
by Ivan - Tracker Software
Wed Oct 10, 2018 6:52 am
Forum: PDF-XChange Editor
Topic: PDF-Xchange Editor renders wipeout incorrectly.
Replies: 58
Views: 11263

Re: PDF-Xchange Editor renders wipeout incorrectly.

Anyway, for the time being I advice against using Stroke Adjust unless where it solves a specific problem in your PDF as mentioned in this thread here. I also suggest that Editor does *not* enable it by default, because the lack of anti-aliasing on straight horizontal and vertical lines is detrimen...
by Ivan - Tracker Software
Tue Oct 09, 2018 10:31 pm
Forum: PDF-XChange Editor
Topic: time stamp server
Replies: 7
Views: 1889

Re: time stamp server

The problem is because this TSA returns too much data which exceed reserved size.
I will increase reserved size for TSA response (to 10KB) and also I have added an option to change this size in runtime when needed.
by Ivan - Tracker Software
Tue Oct 09, 2018 8:11 pm
Forum: PDF-XChange Editor
Topic: Proper support for sub-pixel rendering (Cleartype)
Replies: 16
Views: 3618

Re: Proper support for sub-pixel rendering (Cleartype)

When you write that Acrobat does "not use Cleartype always" I assume you mean that it uses its own type of sub-pixel rendering?! Because my example screenshot clearly show that Acrobat does use sub-pixel rendering for the font, just more subtle (less intensive red/blue). Or do you mean th...
by Ivan - Tracker Software
Tue Oct 09, 2018 4:22 pm
Forum: PDF-XChange Editor
Topic: build 327.0 text rendering
Replies: 34
Views: 7255

Re: build 327.0 text rendering

Here is what I have (Windows 10, 96 dpi, 100% zoom, Editor v.327.0)
by Ivan - Tracker Software
Mon Oct 08, 2018 6:27 pm
Forum: PDF-XChange Editor
Topic: build 327.0 text rendering
Replies: 34
Views: 7255

Re: build 327.0 text rendering

What is 'funny', Acrobat renders e absolutely the same as the Editor does. Do we have different Arial font?
by Ivan - Tracker Software
Mon Oct 08, 2018 6:17 pm
Forum: PDF-XChange Editor
Topic: Proper support for sub-pixel rendering (Cleartype)
Replies: 16
Views: 3618

Re: Proper support for sub-pixel rendering (Cleartype)

PDF files would be much appreciated. We do not do ClearType rendering on some circumstances, and Acrobat does not use ClearType always.
Probably we have to refine conditions when to use and when do not use ClearType.
by Ivan - Tracker Software
Fri Oct 05, 2018 7:19 pm
Forum: PDF-XChange Editor
Topic: Fillable Field - Navigation to Button
Replies: 4
Views: 1041

Re: Fillable Field - Navigation to Button

I made a simple form trying to reproduce the problem but seems I was unsuccessful in that. Can you please check my form (it just output text field value to the JS console, when the button is pressed) and let me know what you are doing differently? Or send me your form which has the problem and I wil...
by Ivan - Tracker Software
Fri Oct 05, 2018 7:09 pm
Forum: PDF-XChange Editor
Topic: Custom Cursors (typewriter)
Replies: 5
Views: 1666

Re: Custom Cursors (typewriter)

Just in case, if you are not familiar with regedit, there is a bit easier way. 1. In the Editor open JavaScript console (Ctrl + J) 2. copy and run the following script: app.setOption("Tools.TypeWriter.Preview", false); done :) Maybe even just the letter 'T' would be better than 'Typewriter...
by Ivan - Tracker Software
Fri Oct 05, 2018 2:02 am
Forum: PDF-XChange Editor
Topic: Font Problem
Replies: 33
Views: 7672

Re: Font Problem

I still wonder why hinting has to be enabled for True Type fonts to remain at consistent height then? Why is a 6 larger than a 4 and 5 with the True Type font when hinting is disabled, while the Type 1 font works without hinting? I would like to understand this rather than just enable hinting witho...
by Ivan - Tracker Software
Thu Oct 04, 2018 10:04 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 6336

Re: Printing woes

Will work on our rendering, especially on non-aa mode.
by Ivan - Tracker Software
Wed Oct 03, 2018 8:51 pm
Forum: PDF-XChange Editor
Topic: build 327.0 text rendering
Replies: 34
Views: 7255

Re: build 327.0 text rendering

I created sample pdf printing your last post using Arial, 11. You can find my file in attachments. I compared rendering by the Editor (pxce_ files) and Acrobat (adbe_ files) on two zoom levels 100% and 125%. I cannot say they equal pixel by pixel, but taking into account absolutely different code fo...
by Ivan - Tracker Software
Wed Oct 03, 2018 1:25 am
Forum: PDF-XChange Editor
Topic: Font Problem
Replies: 33
Views: 7672

Re: Font Problem

This is "fixed" in 327 by activating Text Hinting (by default) No, the fix was implemented in a deferent way :) Text Hinting is and was activated by default from the very beginning of the Editor. What was changed, is the way we use FreeType library to render or outline glyphs. I do wonder...
by Ivan - Tracker Software
Tue Oct 02, 2018 7:01 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Thanks for the files. Will work on that issue
by Ivan - Tracker Software
Thu Sep 27, 2018 5:17 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Yes, I remember this code. I just wondered because there is no other trace from it except "OnFileSaved" and "Detach". Please send me the pdfSaver's dump file. you can upload it on our server. here is KB how to do that https://www.pdf-xchange.com/knowledgebase/321-How-do-I-upload-...
by Ivan - Tracker Software
Tue Sep 25, 2018 6:24 pm
Forum: PDF-XChange Editor SDK
Topic: PowerBuilder and Form Fields
Replies: 10
Views: 3014

Re: PowerBuilder and Form Fields

While Alex on vacation, I can try to help you. Unfortunately, I do not work with PowerBuilder or C#, but I can show you an example on C++. It is quite simple, and I guess there are no problem to get the concept: IPXC_AcroFormPtr pAcroForm = coredoc->AcroForm; int numFields = pAcroForm->FieldsCount; ...
by Ivan - Tracker Software
Tue Sep 25, 2018 5:15 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Did you trace only OnFileSaved event, or other events too? I'm wondering if OnError event was fired or not.
by Ivan - Tracker Software
Mon Sep 24, 2018 6:57 pm
Forum: PDF-XChange Translators
Topic: New translation tool for build 7.0.327.0
Replies: 0
Views: 11126

New translation tool for build 7.0.327.0

The new translation tool with the latest data files for the upcoming 7.0.327.0 build of our products available for download here: https://www.pdf-xchange.com/pdfxed ... zer301.zip.
by Ivan - Tracker Software
Tue Sep 18, 2018 11:19 pm
Forum: PDF-XChange Editor
Topic: SharePoint authentication
Replies: 2
Views: 779

Re: SharePoint authentication

The Editor does not store your credentials in your system, and for sure does not send it to any server (including ours) except the destination SP server. Once authentication is successful, the Editor stores the so-called access token locally, this token is used for all future communications with the...
by Ivan - Tracker Software
Tue Sep 18, 2018 7:33 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

I found that the issue is on our WaitForPrintEvent implementation when it is called from multiple processes. We are going to fix that issue, but the fix will only be included in V7. So, to avoid that problem, I implemented the printer's events listening in your sample. Please find your modified Prin...
by Ivan - Tracker Software
Tue Sep 18, 2018 4:40 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

I can reproduce the issue, will take a look where the problem is.
But the biggest issue is that it is V6 of the driver, while we do provide now V7
by Ivan - Tracker Software
Wed Sep 12, 2018 4:54 am
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 6336

Re: Printing woes

- Which elements did you identify as "should be rasterized" and which as "should not be rasterized"? Since there are only shapes and text present I wonder why anything needs rasterization at all?! Especially since I set font rendering to "Auto", hoping to force Editor ...
by Ivan - Tracker Software
Mon Sep 10, 2018 9:48 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Yes, I can provide you a debug version of the pdfSaver6.exe. This version generates debug outputs that can be collected by sysinternals' (Microsoft) utility Debug View. Please send me an email (ivan@tracker-software.com) with your system details (I need to know if it is 32- or 64-bit windows), and I...
by Ivan - Tracker Software
Wed Sep 05, 2018 11:19 pm
Forum: PDF-XChange Editor
Topic: Font Problem
Replies: 33
Views: 7672

Re: Font Problem

The issue is fixed now, and the fix will be available in build 327.0 we are expecting to have released later this month.
by Ivan - Tracker Software
Tue Sep 04, 2018 6:49 pm
Forum: PDF-XChange Editor
Topic: Date forms ignore language settings
Replies: 6
Views: 1872

Re: Date forms ignore language settings

This feature is implemeted in build 327.0
by Ivan - Tracker Software
Mon Sep 03, 2018 5:06 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Thanks, Steve, Yes, your code is correct, just if (FAILED) case will never work, as any fauilre will trigger an exception. That's because when a non-raw import is used, the compiler makes wraps original interface functions with some error handling code. For example, here is how WaitForPrintEvent loo...
by Ivan - Tracker Software
Thu Aug 23, 2018 9:52 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

E_ABORT is returned when during specified wait period the request even had not happened.
Also please note, you have to handle com exceptions if you are using non-raw imports.
by Ivan - Tracker Software
Thu Aug 16, 2018 5:08 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Printers are left behind because at the moment printer is trying to be removed when the instance of IPXCControlEx released, but if the printer is busy at this moment it cannot be removed and will be left. We are working on a better mechanism for automatically removing orphaned printers, and hope it ...
by Ivan - Tracker Software
Tue Aug 07, 2018 5:06 pm
Forum: PDF-XChange Drivers API SDK
Topic: Virtual Printers Left Behind
Replies: 35
Views: 27394

Re: Virtual Printers Left Behind

Please add

Code: Select all

pFactory6->RemoveOrphanPrinters(L"", L"PDF-XChange Standard V6");
before call to pPrinter6 = pFactory6->Printer.

HTH