Search found 17755 matches

by Tracker Supp-Stefan
Fri Dec 02, 2011 2:26 pm
Forum: PDF-XChange Drivers API SDK
Topic: Uninstall Display Icon and Size
Replies: 5
Views: 27601

Re: Uninstall Display Icon and Size

Hi Arne,

From the developer downloads section on our website :)
or from this direct link:
PDFX4SA_sm.zip

Best,
Stefan
by Tracker Supp-Stefan
Fri Dec 02, 2011 1:45 pm
Forum: PDF-XChange Drivers API SDK
Topic: Uninstall Display Icon and Size
Replies: 5
Views: 27601

Re: Uninstall Display Icon and Size

Hello Arne Kronström,

We are currently at build 199 of our products, so can you please try with the latest build and see if the install entry still looks the same?

Thanks,
Stefan
by Tracker Supp-Stefan
Fri Dec 02, 2011 1:41 pm
Forum: PDF-XChange Viewer (End Users)
Topic: print more copies allways
Replies: 6
Views: 1552

Re: print more copies allways

You are welcome Tom!

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Dec 02, 2011 1:07 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Comments not displaying in Adobe
Replies: 8
Views: 1835

Re: Comments not displaying in Adobe

Hello MPCE, Strange - in my tests all comments were affected/corrected. In any case - you should be able to "Comments -> export all comments to data file" - then delete all comments from the comment pane (you can group them by e.g. author and delete more than one at once) - and then import...
by Tracker Supp-Stefan
Fri Dec 02, 2011 11:55 am
Forum: PDF-XChange Viewer (End Users)
Topic: Comments not displaying in Adobe
Replies: 8
Views: 1835

Re: Comments not displaying in Adobe

Hello David, Please try to open a file created with build 198 - then move a single comment - e.g. 1 pixel to the left, and then back 1px to the right - this will flag the file as modified, and if you save it now - this should fix all annotations. Please let us know if this works for you! Best, Stefan
by Tracker Supp-Stefan
Thu Dec 01, 2011 4:54 pm
Forum: PDF-XChange Viewer (End Users)
Topic: How to export stamps palette to share
Replies: 1
Views: 597

Re: How to export stamps palette to share

Hello maluktuk,

Yes it's possible.
Please take a look at this KB article for the exact way to disctribute those for the various versions of Windows currently in use (the paths are different):
How do I copy custom stamp palette to all users

Best,
Stefan
by Tracker Supp-Stefan
Thu Dec 01, 2011 4:10 pm
Forum: Office2PDF & MS Office Addin
Topic: Problem converting MSWord drawing to PDF
Replies: 9
Views: 7613

Re: Problem converting MSWord drawing to PDF

Thanks for the samples Bob,

We are investigating this case, and will post back in this topic as soon as we know more.

Best,
Stefan
by Tracker Supp-Stefan
Thu Dec 01, 2011 4:07 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Spaces are not pasted
Replies: 5
Views: 3404

Re: Spaces are not pasted

Hello Gilles,

After investigating this - we had to create a ticket in our internal system:
#1349: Spaces are not pasted
So that this could be assigned to a developer and fixed in a timely manner.

We will update the topic as soon as there is any movement on the ticket.

Best,
Stefan
by Tracker Supp-Stefan
Thu Dec 01, 2011 3:50 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Problem fonts between acrobat and pdf xchange
Replies: 1
Views: 671

Re: Problem fonts between acrobat and pdf xchange

Hello Christophe, Most likely the fonts that this document uses aren't embedded, and each PDF Viewing application needs to find substitutes from your machine. Sometimes there are differences between our Viewer and other applications. We will be able to tell more if you can attach the file in questio...
by Tracker Supp-Stefan
Thu Dec 01, 2011 3:43 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: PXCp_ET_GetElement returns 0 for position
Replies: 26
Views: 17332

Re: PXCp_ET_GetElement returns 0 for position

Hello marcovdlinden,

Yes - if you have an account on our website - you can subscribe for our newsletter, and monthly e-mails. The new build (#200) is planned for mid December as far as I know at this point.

Best,
Stefan
Tracker
by Tracker Supp-Stefan
Thu Dec 01, 2011 9:33 am
Forum: PDF-XChange Viewer SDK
Topic: Get Annots details
Replies: 14
Views: 4445

Re: Get Annots details

:)
by Tracker Supp-Stefan
Wed Nov 30, 2011 4:19 pm
Forum: PDF-XChange Viewer SDK
Topic: Get Annots details
Replies: 14
Views: 4445

Re: Get Annots details

Hello miromr,

You can achieve this using JavaScript - and all the cursor coordinate commands and Mouse events you need can be found in the
JavaScript for Acrobat API Reference

Best,
Stefan
by Tracker Supp-Stefan
Wed Nov 30, 2011 4:14 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Problem with signing pdf document
Replies: 7
Views: 3867

Re: Problem with signing pdf document

Thanks Stefan,

We will take a look at this and advise as soon as possible.

Best,
Stefan
by Tracker Supp-Stefan
Wed Nov 30, 2011 3:35 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Problem with signing pdf document
Replies: 7
Views: 3867

Re: Problem with signing pdf document

Hello Stefan, have you tried catching the piece of code that throws this error and see if you can tune it slightly so that it doesn't cause those errors any more? Also - if you cna provide us a snippet - we should be able to check the problem in more details. Please make sure that your serial and de...
by Tracker Supp-Stefan
Wed Nov 30, 2011 3:32 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Multiple Dynamic Stamps
Replies: 1
Views: 566

Re: Multiple Dynamic Stamps

Hello RJTS, If you have the four stamps as four separate files - they should appear as separate Stamp collections in the Stamps Palette in our Viewer - if the 4 stamps "collections" (a single stamp in each in your case) have the same name - this could be causing the problem. The solution i...
by Tracker Supp-Stefan
Wed Nov 30, 2011 2:51 pm
Forum: PDF-XChange Viewer SDK
Topic: Get Annots details
Replies: 14
Views: 4445

Re: Get Annots details

Hello Miro, I think that your question is a bit away from the original topic - so a separate one would have been better, but could you please be a bit more specific about what exactly selection you want to do - and at what level - and we should be able to point you in the right direction. Best, Stefan
by Tracker Supp-Stefan
Wed Nov 30, 2011 1:01 pm
Forum: PDF-XChange Viewer SDK
Topic: PDF-Xchange Viewer SDK code
Replies: 3
Views: 1600

Re: PDF-Xchange Viewer SDK code

Hi Stefano,

I just resent that once again. I see that Chris did send is last night as well - hope the e-mail reaches you this time!

Best,
Stefan
by Tracker Supp-Stefan
Wed Nov 30, 2011 9:09 am
Forum: PDF-XChange Viewer SDK
Topic: Get text from region?
Replies: 5
Views: 1815

Re: Get text from region?

Glad we could help cew!

Best,
Stefan
by Tracker Supp-Stefan
Tue Nov 29, 2011 3:23 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Writing cooments in Right-to-Left Languages
Replies: 48
Views: 15191

Re: Writing cooments in Right-to-Left Languages

Hello ammine007,

Yes - it is coming closer with every single day, but unfortunately we still can't give an exact release date :(

Best,
Stefan
by Tracker Supp-Stefan
Tue Nov 29, 2011 1:11 pm
Forum: PDF-XChange Viewer SDK
Topic: Conflict between installed and with manifest loaded viewer
Replies: 10
Views: 3084

Re: Conflict between installed and with manifest loaded view

Hi Jörg,

Thanks for trying - we will now investigate this case and post back here in the topic if we have any advise or further questions.

Best,
Stefan
by Tracker Supp-Stefan
Tue Nov 29, 2011 1:09 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Spaces are not pasted
Replies: 5
Views: 3404

Re: Spaces are not pasted

Thanks for the file Gilles,

We are investigating this and will advise here in the topic when we have any further news.

Best,
Stefan
by Tracker Supp-Stefan
Tue Nov 29, 2011 1:05 pm
Forum: PDF-XChange Viewer SDK
Topic: Get text from region?
Replies: 5
Views: 1815

Re: Get text from region?

Hello cew, I am afraid that your options to extract text with the Viewer are limited - But please have a look at the Get method for text: In Pseudocode: ... // Gets first 10 characters on the page: DoVerb("Documents[0].Pages[0].Text", "Get", DataIn(0, 10), DataOut, 0); ... Which ...
by Tracker Supp-Stefan
Tue Nov 29, 2011 12:51 pm
Forum: PDF-XChange Viewer SDK
Topic: Conflict between installed and with manifest loaded viewer
Replies: 10
Views: 3084

Re: Conflict between installed and with manifest loaded view

Hello jphilipp,

Have you tried if it will work or crash if you also deploy build 199 with your manifest file?

Best,
Stefan
by Tracker Supp-Stefan
Tue Nov 29, 2011 10:22 am
Forum: PDF-XChange Viewer (End Users)
Topic: Print Menu not DPI Aware
Replies: 3
Views: 1202

Re: Print Menu not DPI Aware

Hi Adric,

We are working on improvements in this respect for ver3, but for now the only solution is the Customize UI one.

Best,
Stefan
by Tracker Supp-Stefan
Mon Nov 28, 2011 2:24 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Spaces are not pasted
Replies: 5
Views: 3404

Re: Spaces are not pasted

Hello gico, We've recently added some features to truncate multiple spaces - but single ones should still remain. Could you please attach a sample pdf file to this topic so that we can take a look? Or if the file is sensitive, please do send it to support@pdf-xchange.com with a brief description of ...
by Tracker Supp-Stefan
Mon Nov 28, 2011 2:21 pm
Forum: PDF-XChange Viewer (End Users)
Topic: print more copies allways
Replies: 6
Views: 1552

Re: print more copies allways

Hello tomtomclub, I believe you duplicated this topic. I will reply to you hare, and delete the duplicate. I am not sure, so will check with my colleagues, but I believe that this was changed on purpose - as we received requests to make the Viewer forget the number of copies selected. I will post ag...
by Tracker Supp-Stefan
Mon Nov 28, 2011 2:14 pm
Forum: PDF-XChange Viewer (End Users)
Topic: confusing signs instead of normal letters
Replies: 3
Views: 1038

Re: confusing signs instead of normal letters

Pleasure to help tomtomclub,

Cheers,
Stefan
by Tracker Supp-Stefan
Mon Nov 28, 2011 1:17 pm
Forum: PDF-XChange Viewer (End Users)
Topic: XCShInfo.dll no ASLR
Replies: 4
Views: 1656

Re: XCShInfo.dll no ASLR

Hello Ginfer, I am pretty sure Paul was asking for the specific use with our .dlls :) Thanks for your follow up and the article link. As Paul noted - we are considering this for ver3 of our Viewer. The current one was created before Win Vista, so incorporating ASLR was not possible at design time, a...
by Tracker Supp-Stefan
Mon Nov 28, 2011 1:14 pm
Forum: PDF-XChange Viewer (End Users)
Topic: confusing signs instead of normal letters
Replies: 3
Views: 1038

Re: confusing signs instead of normal letters

Hello tomtomclub, Please when you open the print dialogue in our Viewer, click the "Advanced..." button (near the bottom) - and select to Always print text as curves - and see if this helps. If it does not - you can try to select the "Print as Image" option in the same print dial...
by Tracker Supp-Stefan
Mon Nov 28, 2011 1:07 pm
Forum: PDF-XChange Viewer (End Users)
Topic: JavaScript in customs Dynamic Stamp not working
Replies: 16
Views: 4366

Re: JavaScript in customs Dynamic Stamp not working

Thanks for the sample asimfaiz,

We are checking it and will advise a bit later directly here in the topic.

Best,
Stefan
by Tracker Supp-Stefan
Mon Nov 28, 2011 11:02 am
Forum: PDF-XChange Viewer (End Users)
Topic: Windows 7 explorer not showing filetype?
Replies: 2
Views: 1334

Re: Windows 7 explorer not showing filetype?

Hello PdfSnooper,

Glad to hear that the "surgery" was successful!

:)

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Nov 25, 2011 3:58 pm
Forum: PDF-XChange Viewer (End Users)
Topic: XCShInfo.dll no ASLR
Replies: 4
Views: 1656

Re: XCShInfo.dll no ASLR

Hello Ginfer,

Just to make sure we are on the right track, this is the ASLR you are talking about, right?

Best,
Stefan
by Tracker Supp-Stefan
Fri Nov 25, 2011 12:35 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Export to TIFF
Replies: 22
Views: 4024

Re: Export to TIFF

Please do Anon,

And don't forget to let us know how it works out :)

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Nov 25, 2011 11:19 am
Forum: PDF-XChange Viewer (End Users)
Topic: Export to TIFF
Replies: 22
Views: 4024

Re: Export to TIFF

Hello Anon, Yes - you can use different compression algorithms for TIFF files. You can change that from the Options button next to the file format selector (in the screenshot I have added above in this topic you can see the "Image Saving Options" window - and the compression is the second ...
by Tracker Supp-Stefan
Fri Nov 25, 2011 11:17 am
Forum: PDF-XChange Viewer (End Users)
Topic: HIghlighting not working on scanned pages
Replies: 9
Views: 2562

Re: HIghlighting not working on scanned pages

Hi Eva,

Yes - thanks for mentioning that. It is certainly a good alternative! :)

Best,
Stefan
by Tracker Supp-Stefan
Fri Nov 25, 2011 11:10 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: PXCp_ET_GetElement returns 0 for position
Replies: 26
Views: 17332

Re: PXCp_ET_GetElement returns 0 for position

Thanks for the sample marcovdlinden,

I just learned that this problem was resolved and that the fix will be in the next build (200).

Best,
Stefan
by Tracker Supp-Stefan
Thu Nov 24, 2011 3:54 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: PXCp_ET_GetElement returns 0 for position
Replies: 26
Views: 17332

Re: PXCp_ET_GetElement returns 0 for position

Thanks marcovdlinden,

Passed to one of my colleagues and we will investigate this and advise as soon as we have any news.

Best,
Stefan
by Tracker Supp-Stefan
Thu Nov 24, 2011 3:01 pm
Forum: PDF-XChange Viewer SDK
Topic: Fill a PDF form via code?
Replies: 7
Views: 3167

Re: Fill a PDF form via code?

Hello Nelson, I'd recommend you to start with the samples in: C:\Program Files\Tracker Software\PDF-XChange Viewer SDK\Examples\<<Your programing language>>\JavaScript And also take a look at the JavaScript for Acrobat API Reference . Yes - we are working on these features, and as soon as we are rea...
by Tracker Supp-Stefan
Thu Nov 24, 2011 2:01 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Beta Testers ..
Replies: 41
Views: 14205

Re: Beta Testers ..

hello nirnir,

Please do send us an e-mail with this request to support@pdf-xchange.com and we will include you in a list of people we will invite to test the beta of ver3 when it is available.

Best,
Stefan
by Tracker Supp-Stefan
Thu Nov 24, 2011 1:09 pm
Forum: PDF-XChange Viewer SDK
Topic: Fill a PDF form via code?
Replies: 7
Views: 3167

Re: Fill a PDF form via code?

Hello nlopes, Sorry - no way to add fields to an existing file, but you could e.g. grab the picture from the scanner, and with it and the functions in the PXCLIB40 LIB you could build up a new file - with the image as background and the fields in front. Yes, the forms will be opened in my applicatio...
by Tracker Supp-Stefan
Thu Nov 24, 2011 11:44 am
Forum: PDF-XChange Viewer (End Users)
Topic: Using any of PDF-X products on the web?
Replies: 1
Views: 578

Re: Using any of PDF-X products on the web?

Hello polarbeer, You have posted in the end user forums, but it appears like your question is a developer one. You can either embed a PDF object (using e.g. iframe) - and rely on the users to have a proper PDF Viewing application to load and display the file in the frame, or you can include our View...
by Tracker Supp-Stefan
Thu Nov 24, 2011 11:25 am
Forum: PDF-XChange Viewer SDK
Topic: access individual printer settings
Replies: 4
Views: 1771

Re: access individual printer settings

Hi Martin,

Glad we could help with an advise.
Hope you will have no troubles implementing the solution you need!

Best,
Stefan
by Tracker Supp-Stefan
Thu Nov 24, 2011 9:51 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: PXCp_ET_GetElement returns 0 for position
Replies: 26
Views: 17332

Re: PXCp_ET_GetElement returns 0 for position

Thanks for the update marcovdlinden,

We would be waiting for your follow up on this!

Best,
Stefan
by Tracker Supp-Stefan
Wed Nov 23, 2011 4:14 pm
Forum: Office2PDF & MS Office Addin
Topic: Problem converting MSWord drawing to PDF
Replies: 9
Views: 7613

Re: Problem converting MSWord drawing to PDF

Hello Bob, Ran 4 more tests here - printed twice via Ctrl + P - at 300 and 600 DPI respectively, and then printed twice via the add-in again at 300 and 600 DPI - all four test samples are attached, and I must say that the files printed at 300 DPI, and those printed at 600 are with the same byte size...
by Tracker Supp-Stefan
Wed Nov 23, 2011 3:36 pm
Forum: PDF-XChange Viewer (End Users)
Topic: width of the tab bar
Replies: 6
Views: 1933

Re: width of the tab bar

Hello SirKiwi, And welcome to our forums. Nope - this feature is still not implemented, and it will not be in ver2 of our Viewer - as we are finalizing the work on ver3 of the same: https://forum.pdf-xchange.com/viewtopic.php?t=10100 And at this point I can not confirm that it will be present there....
by Tracker Supp-Stefan
Wed Nov 23, 2011 2:39 pm
Forum: PDF-XChange Viewer SDK
Topic: javascript setting text field size and font
Replies: 11
Views: 2803

Re: javascript setting text field size and font

Hello dphillips, I don't have an exact release date for build 200 yet, but our devs asked me to make a ticket for your case: #1341: Implement textSize/textFont properties for JS-field So that it can be properly followed and fixed. We will update the topic when the problem is resolved. Best, Stefan
by Tracker Supp-Stefan
Wed Nov 23, 2011 2:32 pm
Forum: PDF-XChange Viewer SDK
Topic: An interesting problem in delphi2007+2009
Replies: 9
Views: 2959

Re: An interesting problem in delphi2007+2009

Hello Miro,

Just to confirm - the text in red in your above post is the cause of the problems and we shall consider this as solved right?

Best,
Stefan