Search found 1797 matches

by Dimitar - Tracker Supp
Thu Sep 07, 2023 1:44 pm
Forum: PDF-XChange Editor
Topic: why is there only default in the print driver?
Replies: 1
Views: 248

Re: why is there only default in the print driver?

Hello Hubert96,

Are you saying there should be more predefined profiles in this menu?

This menu is designed for users to create their own profiles with their desired settings.

Regards.
by Dimitar - Tracker Supp
Thu Sep 07, 2023 1:40 pm
Forum: PDF-XChange Editor
Topic: Clicking with the typewriter or text box tool temporarily registers a ghost comment that can't be deleted SOLVED
Replies: 3
Views: 2262

Re: Clicking with the typewriter or text box tool temporarily registers a ghost comment that can't be deleted SOLVED

Hello rakunavi,

Thanks for reporting this issue to us.

I think I saw a similar problem with another annotation tool.

I will ask our developers to take a look.

Regards.
by Dimitar - Tracker Supp
Wed Sep 06, 2023 2:25 pm
Forum: PDF-XChange Editor
Topic: If 'Colored Search Results' & 'Wrap Long Text' are enabled, search results are shown in bold, not colored in build 380 SOLVED
Replies: 4
Views: 2315

Re: If 'Colored Search Results' & 'Wrap Long Text' are enabled, search results are shown in bold, not colored in build 3 SOLVED

Hello rakunavi ,

Thank you for the detailed problem report.

I will forward it to our developers for further investigation.

I'll keep you posted on any progress on the matter.

Regards.
by Dimitar - Tracker Supp
Tue Sep 05, 2023 1:47 pm
Forum: PDF-XChange Editor
Topic: "Insert Empty Pages" feature might insert a page of a different size than the specified document size
Replies: 3
Views: 396

Re: "Insert Empty Pages" feature might insert a page of a different size than the specified document size

Hello rakunavi,

Thank you for the detailed problem report.

I will forward it to our developers for further investigation.

When we have a solution for this problem I will notify you.

Regards.
by Dimitar - Tracker Supp
Tue Sep 05, 2023 1:08 pm
Forum: PDF-XChange Editor
Topic: No more changing pages by clicking on the thumbnails
Replies: 1
Views: 249

Re: No more changing pages by clicking on the thumbnails

Hi Alfred Schweiger,

Welcome to our forum.

I just tested this and it seems to work well!

May I ask what version your PDF editor is?

You can see this information in the PDF editor Help -> About menu.
by Dimitar - Tracker Supp
Tue Sep 05, 2023 1:03 pm
Forum: PDF-XChange Editor
Topic: Icon size [Feature Request]
Replies: 37
Views: 4530

Re: Icon size [Feature Request]

Thanks for the input, MedBooster.

We will consider it.
by Dimitar - Tracker Supp
Tue Sep 05, 2023 12:39 pm
Forum: PDF-XChange (End Users FR)
Topic: Comment status history (review history)
Replies: 3
Views: 2094

Re: Comment status history (review history)

Hello rakunavi,

Thank you for your suggestion.

I will ask our developers if such a feature is planned and if it is not, whether is possible to add, and I'll let you know.

Regards.
by Dimitar - Tracker Supp
Mon Sep 04, 2023 2:30 pm
Forum: PDF-XChange Editor
Topic: Variety of browser add-ons of the PDF-XChange Pro package
Replies: 1
Views: 416

Re: Variety of browser add-ons of the PDF-XChange Pro package

Hello Jensen Head,

Thank you for your suggestion.

We will try to simplify this as much as it is possible.

There is a separate set of extensions for the old browsers but they will removed soon as they are obsolete now.
by Dimitar - Tracker Supp
Mon Sep 04, 2023 1:40 pm
Forum: PDF-XChange Editor
Topic: Printing with no margins SOLVED
Replies: 3
Views: 633

Re: Printing with no margins SOLVED

Hello, CzG,

Welcome to our Forum.

Please try to print your file by using the custom zoom option, as well as ignore printer margins:

image.png

Regards.
by Dimitar - Tracker Supp
Mon Sep 04, 2023 1:16 pm
Forum: PDF-XChange Editor
Topic: wrong font used
Replies: 3
Views: 300

wrong font used

:)
by Dimitar - Tracker Supp
Mon Sep 04, 2023 12:29 pm
Forum: PDF-XChange Editor
Topic: Multiple Segments of Text Selection
Replies: 3
Views: 308

Re: Multiple Segments of Text Selection

Hello humam2104,

I think that the highlighter plus holding down the Ctrl button while selecting, will do exactly that:

image.png
image(1).png

Regards.
by Dimitar - Tracker Supp
Mon Sep 04, 2023 12:26 pm
Forum: PDF-XChange Editor
Topic: Encrypted PDFs not loading in explorer preview
Replies: 3
Views: 302

Re: Encrypted PDFs not loading in explorer preview

Hello, dsfdsfdvcsfref,

Unfortunately, we can't do much in this case.
by Dimitar - Tracker Supp
Fri Sep 01, 2023 1:16 pm
Forum: PDF-XChange Editor
Topic: How to apply redaction on some content of the pdf file?
Replies: 2
Views: 387

Re: How to apply redaction on some content of the pdf file?

Hi,

Both versions can do this.

Thanks for the guide, Willy.


Regards.
by Dimitar - Tracker Supp
Fri Sep 01, 2023 1:13 pm
Forum: PDF-XChange Editor
Topic: Can I unlock a locked document? SOLVED
Replies: 6
Views: 2384

Re: Can I unlock a locked document? SOLVED

Thanks for the input, Willy.

Indeed, this is the way to do it.


Regards.
by Dimitar - Tracker Supp
Fri Sep 01, 2023 1:12 pm
Forum: PDF-XChange Editor
Topic: The redaction Black bars are dropping to the bottom of the page
Replies: 2
Views: 521

Re: The redaction Black bars are dropping to the bottom of the page

Hi,

Indeed, a file showing this problem and/or some screenshots would be quite helpful in solving this problem.

Regards.
by Dimitar - Tracker Supp
Fri Sep 01, 2023 1:04 pm
Forum: PDF-XChange Editor
Topic: Printing of certain Annotations above Text does not work SOLVED
Replies: 10
Views: 1458

Re: Printing of certain Annotations above Text does not work SOLVED

Hi,

I see exactly the same in my Adobe Pro but I will ask our developers to have a look at this case.

image.png

Regards.
by Dimitar - Tracker Supp
Fri Sep 01, 2023 12:55 pm
Forum: PDF-XChange Editor
Topic: PDF-xchange lite print webpage to PDF
Replies: 2
Views: 583

Re: PDF-xchange lite print webpage to PDF

Hi, Thanks for the input, Willy. The printer processes the data "visually", so the add-on is the option you have. https://www.pdf-xchange.com/knowledgebase/307-Why-cant-I-select-text-when-I-use-PDF-XChange-Standard-to-create-PDF-versions-of-web-pages-in-Mozilla-Firefox ..or you may try our...
by Dimitar - Tracker Supp
Thu Aug 31, 2023 2:09 pm
Forum: PDF-XChange Editor
Topic: Printing of certain Annotations above Text does not work SOLVED
Replies: 10
Views: 1458

Re: Printing of certain Annotations above Text does not work SOLVED

Hello AnKeilha,

Please update your product to the latest version and try again to print this document, to see if this resolves the problem.

You can download it at this location:

https://www.pdf-xchange.com/product/downloads


Regards.
by Dimitar - Tracker Supp
Thu Aug 31, 2023 2:02 pm
Forum: PDF-XChange Editor
Topic: command line crop white margins for multiple files
Replies: 1
Views: 200

Re: command line crop white margins for multiple files

Hi Nuts, Welcome to our Forum. The PDF Editor can't do that so you will need the PDF Tools indeed. However, the cropping tool needs additional options set up, in order for you to achieve proper results. Here is the guide about the toll: https://help.pdf-xchange.com/pdfxt10/crop-pages_t.html https://...
by Dimitar - Tracker Supp
Wed Aug 30, 2023 2:09 pm
Forum: PDF-XChange Editor
Topic: Duplicate ("open mirrored instance of") no shortcut?
Replies: 4
Views: 405

Re: Duplicate ("open mirrored instance of") no shortcut?

A developer is assigned to the case, so it won't be long before you have your wish fulfilled :-)
by Dimitar - Tracker Supp
Wed Aug 30, 2023 1:45 pm
Forum: PDF-XChange Editor
Topic: Pen icon when hovering + glitch when writing
Replies: 7
Views: 769

Re: Pen icon when hovering + glitch when writing

Ok.

Still will be a good thing if our product can do this for you, though. :-)
by Dimitar - Tracker Supp
Tue Aug 29, 2023 3:07 pm
Forum: PDF-Tools
Topic: Redact Tool Removes All Field Text
Replies: 7
Views: 2708

Re: Redact Tool Removes All Field Text

Hi SRivers33,

Thank you for the clarification.

That should not be happening!

Can you setup an example file that has the same behavior as your original documents, and send it to us?


Regards.
by Dimitar - Tracker Supp
Tue Aug 29, 2023 1:38 pm
Forum: PDF-XChange Editor
Topic: Licence is marked as "Expired, Renew..."
Replies: 3
Views: 389

Re: Licence is marked as "Expired, Renew..."

Hello mdeodriscoll, This is a short description of our licensing: All licensed users receive a minimum of 12 months free product maintenance from the date of purchase. You can also optionally choose to extend this at the time of purchase from 12 months to 24-36 months. When the maintenance expires t...
by Dimitar - Tracker Supp
Mon Aug 28, 2023 2:06 pm
Forum: PDF-Tools
Topic: Redact Tool Removes All Field Text
Replies: 7
Views: 2708

Re: Redact Tool Removes All Field Text

Hi SRivers33,

Welcome to our forum.

This is how the redaction tool works, it destroys the information you don't want others to see.

If you want to just cover the information and not destroy it, you may use a rectangle or similar annotation, and place it on top of the content.

Regards.
by Dimitar - Tracker Supp
Mon Aug 28, 2023 1:54 pm
Forum: PDF-XChange Editor
Topic: XChange Pro "not" downloading
Replies: 2
Views: 338

Re: XChange Pro "not" downloading

Thanks for the help, rakunavi.

Indeed the problem must be outside our server as we do not limit downloads in any way.
by Dimitar - Tracker Supp
Tue Aug 15, 2023 1:09 pm
Forum: PDF-XChange Editor
Topic: Add reply not available for comments of certain types
Replies: 14
Views: 2391

Re: Add reply not available for comments of certain types

Hi Tankid,

Welcome to our forum.

I don't think CallOut was designed to be able to add replies to it.

There are limits to what you can do with a PDF file.

Please use a type of annotations that you can reply to, in order to do what you need.

Regards.
by Dimitar - Tracker Supp
Fri Aug 11, 2023 1:10 pm
Forum: PDF-XChange Editor
Topic: Update error message "Request for administrative rights rejected"
Replies: 3
Views: 256

Re: Update error message "Request for administrative rights rejected"

Hi,

Maybe the installer has overwritten the corrupted folders and next time the update will work as expected.

Regards.
by Dimitar - Tracker Supp
Fri Aug 11, 2023 1:07 pm
Forum: PDF-XChange Editor
Topic: Blue Shade on print preview
Replies: 10
Views: 580

Re: Blue Shade on print preview

Thank you for the clarification.
by Dimitar - Tracker Supp
Fri Aug 11, 2023 12:03 pm
Forum: PDF-XChange Editor
Topic: Update error message "Request for administrative rights rejected"
Replies: 3
Views: 256

Re: Update error message "Request for administrative rights rejected"

Hello LJM, This error can be caused by two things. One is limited rights of the user account you are currently loged-in with, and the other reason is limited or damaged access rights to the installation folder or the temp folder. One of the solutions you may try is to install the product by using di...
by Dimitar - Tracker Supp
Fri Aug 11, 2023 11:53 am
Forum: PDF-XChange Editor
Topic: Hyperlinks
Replies: 3
Views: 285

Re: Hyperlinks

Hi,

It is possible, yes.

Here is how to do it:

https://help.pdf-xchange.com/pdfxe ... ns_ed.html


Regards.
by Dimitar - Tracker Supp
Fri Aug 11, 2023 11:50 am
Forum: PDF-XChange Editor
Topic: Blue Shade on print preview
Replies: 10
Views: 580

Re: Blue Shade on print preview

Hello rakunavi,

Indeed, the background appears always when you try to print the document, no matter the selected printer, or the layer's visibility setting!

It seems like a bug to me.

I will forward this case to our developers for further investigation.

Regards.
by Dimitar - Tracker Supp
Fri Aug 11, 2023 11:39 am
Forum: PDF-XChange Editor
Topic: Command to open a PDF in a new instance of PDF-XChange
Replies: 14
Views: 2549

Re: Command to open a PDF in a new instance of PDF-XChange

Hello ds1,

If I understand you correctly, the portable version seems like the only available solution at the moment.

If you have seen such a feature in another product, can you please tell me which one is it?

Regards.
by Dimitar - Tracker Supp
Thu Aug 10, 2023 12:08 pm
Forum: PDF-Tools
Topic: Command Line OCR direct with no dialog
Replies: 7
Views: 2691

Re: Command Line OCR direct with no dialog

Hello Willy,

Thank you for bringing this up.

That doesn't seem logical to me either, so I asked our developers why it works this way.

I'll get back to you when I hear back.


Regards.
by Dimitar - Tracker Supp
Wed Aug 09, 2023 10:19 am
Forum: PDF-Tools
Topic: Command Line OCR direct with no dialog
Replies: 7
Views: 2691

Re: Command Line OCR direct with no dialog

Hello kkraft80,

Try adding this to your command and check if it works for your case:

Example:

/RunTool[:showui=yes|no]


https://help.pdf-xchange.com/pdfxt ... ons_t.html


Regards.
by Dimitar - Tracker Supp
Tue Aug 08, 2023 2:31 pm
Forum: PDF-XChange Editor
Topic: Symbols letters and Signs
Replies: 3
Views: 317

Re: Symbols letters and Signs

Hello Patrick,

When you say the full file do you mean the whole file i.e. the full faulty pdf
If possible, the whole file, yes.


Regards.
by Dimitar - Tracker Supp
Tue Aug 08, 2023 12:22 pm
Forum: PDF-XChange Editor
Topic: Crop Pages - Set to white Margins: incorrect definition of the area for cropping SOLVED
Replies: 7
Views: 1139

Re: Crop Pages - Set to white Margins: incorrect definition of the area for cropping SOLVED

Hi all,

Indeed there are extra elements in that document that are affecting the end result.

Regards.
by Dimitar - Tracker Supp
Tue Aug 08, 2023 11:56 am
Forum: PDF-XChange Editor
Topic: Symbols letters and Signs
Replies: 3
Views: 317

Re: Symbols letters and Signs

Hello Patrick,

Can I ask you to send us the file itself because we can't determine the reasons for this based on a screenshot alone?

Regards.