Search found 600 matches

by Radi - Tracker Supp
Mon Apr 11, 2022 11:01 am
Forum: PDF-XChange Editor
Topic: 360 Bug? Import Bookmarks Freezes App
Replies: 6
Views: 546

Re: 360 Bug? Import Bookmarks Freezes App

Hello PHK, lev,

Our development team reported that this issue is resolved. The fix will be available in the next build of the Editor.

Regards,
Radi
by Radi - Tracker Supp
Wed Apr 06, 2022 11:28 am
Forum: PDF-XChange Editor
Topic: Application freeze due to "Import Bookmarks..." on Ver 9.3 build 360 SOLVED
Replies: 6
Views: 976

Re: Application freeze due to "Import Bookmarks..." on Ver 9.3 build 360 SOLVED

Hello rakunavi,

I was able to reproduce this issue on my end and forwarded it to our development team for investigation. I'll let you know when I have any news on the subject.

Regards,
Radi
by Radi - Tracker Supp
Tue Apr 05, 2022 12:33 pm
Forum: PDF-XChange Editor
Topic: Trouble pasting screenshots
Replies: 1
Views: 213

Re: Trouble pasting screenshots

Hello umauma,

I tried to use the snapshot tool and pasted the image in multiple applications (Paint, MS Word etc.). The image was pasted successfully so this seems to be an issue with VectorStyler and the way this application works with images/objects.

Regards,
Radi
by Radi - Tracker Supp
Thu Mar 24, 2022 1:39 pm
Forum: PDF-XChange Editor
Topic: Missing Licence Key
Replies: 1
Views: 260

Re: Missing Licence Key

Hello Mathias, You are most likely using a version of the Editor that is not covered by your license key. To assist further, please provide screenshots from your Editor's Help -> About and Help -> License Key menus. Please send these via e-mail at support@pdf-xchange.com Please make sure that you do...
by Radi - Tracker Supp
Wed Mar 16, 2022 8:05 am
Forum: PDF-XChange Editor
Topic: Microsoft Word Form
Replies: 1
Views: 260

Re: Microsoft Word Form

Hello msbask99,

You can convert your MS Word document to PDF using our products, however, the form fields will be converted as regular base content objects (text, curves etc.). You will have to re-create the form fields manually after the conversion.

Regards,
Radi
by Radi - Tracker Supp
Wed Mar 16, 2022 7:50 am
Forum: PDF-XChange Editor
Topic: "Import Bookmarks..." in the options menu of the bookmarks pane does not seem to work properly. SOLVED
Replies: 3
Views: 595

Re: "Import Bookmarks..." in the options menu of the bookmarks pane does not seem to work properly. SOLVED

Hello rakunavi,

This is a known issue in build 359. This is already resolved and the fix will be available in the next version of the Editor.

Regards,
Radi
by Radi - Tracker Supp
Tue Mar 08, 2022 11:47 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Enhanced OCR & Editor / Editor Plus (portable) SOLVED
Replies: 9
Views: 10311

Re: Enhanced OCR & Editor / Editor Plus (portable) SOLVED

Hi DIV,

Thanks for your suggestion. I'll forward it to the appropriate team for consideration.

Regards,
Radi
by Radi - Tracker Supp
Mon Feb 21, 2022 1:12 pm
Forum: PDF-XChange Editor
Topic: Alphabetize Bookmarks SOLVED
Replies: 4
Views: 675

Alphabetize Bookmarks SOLVED

:)
by Radi - Tracker Supp
Mon Feb 21, 2022 1:08 pm
Forum: PDF-XChange Editor
Topic: How to show Pre-OCR Image? SOLVED
Replies: 1
Views: 435

Re: How to show Pre-OCR Image? SOLVED

Hello Grosner, Once you OCR the document, depending on the selected OCR method and options, the original image will be replaced with the recognized text. Once this is done, you can press Undo to restore the original image. If you save the document and close it, I am afraid that you will not longer b...
by Radi - Tracker Supp
Tue Feb 15, 2022 1:50 pm
Forum: PDF-XChange Editor
Topic: Prevent selecting comment while drawing freehand SOLVED
Replies: 1
Views: 482

Re: Prevent selecting comment while drawing freehand SOLVED

Hello Elastik,

You can enable Exclusive mode for the pencil tool. This will prevent you from selecting any background object while drawing a new one. You can find Exclusive Mode in the Format tab after you select the Pencil tool.
image.png
Regards,
Radi
by Radi - Tracker Supp
Mon Feb 07, 2022 1:10 pm
Forum: PDF-XChange Editor
Topic: How to change Hightlight background color? Enabling "Properties" pane?
Replies: 1
Views: 320

Re: How to change Hightlight background color? Enabling "Properties" pane?

Hello clsven,

You can find out how to change the default style for any of the annotation tools from the following knowledge base article:
How do I set the default style of annotations in PDF-XChange?

Regards,
Radi
by Radi - Tracker Supp
Fri Feb 04, 2022 1:10 pm
Forum: PDF-XChange Editor
Topic: Pdf editor under linux with wine
Replies: 1
Views: 262

Re: Pdf editor under linux with wine

Hello ianni67,

Thanks for the nice words. I am happy to hear that you are satisfied with our products.

Regards,
Radi
by Radi - Tracker Supp
Tue Feb 01, 2022 12:38 pm
Forum: PDF-XChange Editor
Topic: Selecting text
Replies: 3
Views: 375

Re: Selecting text

Hello XChangeGirl,

This is a known issue and we already have a ticket for it. Our development team is working on resolving this, however, we do not have an estimate on when this will be fixed:
#4044: Issue with Select text tool (Ctrl+Shift+arrow)

Regards,
Radi
by Radi - Tracker Supp
Mon Jan 24, 2022 1:42 pm
Forum: PDF-XChange Editor
Topic: Open PDF-XChange with Typewriter
Replies: 8
Views: 1158

Re: Open PDF-XChange with Typewriter

Hello DIV, RufusRed, Is there any possibility to automatically run some JavaScript code immediately upon launching PDF-XChange Editor ? If so, the desired behaviour could be accomplished in that way. —DIV I am afraid that this is not possible. The Editor cannot run JavaScript on start up. Regards, R...
by Radi - Tracker Supp
Fri Jan 21, 2022 12:02 pm
Forum: PDF-XChange Editor
Topic: Open PDF-XChange with Typewriter
Replies: 8
Views: 1158

Re: Open PDF-XChange with Typewriter

Hello RufusRed, I am afraid that we do not offer an option to set the Typewriter tool to be your default tool when you open a document. You can set up the Editor to remember the last used tool (between the Hand and Select Text tools) and start the next session with it selected. Other tools are not a...
by Radi - Tracker Supp
Wed Jan 19, 2022 11:36 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor dark theme
Replies: 57
Views: 10608

Re: PDF-XChange Editor dark theme

Hello liteemariee,

We implemented themes recently. You can change your theme from File -> Preferences -> Customize UI. This is also accessible from Help -> Customize Theme.
image.png
Regards,
Radi
by Radi - Tracker Supp
Tue Jan 18, 2022 11:18 am
Forum: PDF-XChange Editor
Topic: PDF XChange Mobile App?
Replies: 1
Views: 377

Re: PDF XChange Mobile App?

Hello Achim,

Our product product are available only for MS Windows so unless your mobile device is using this OS (e.g. Surface machines), our products will not available for it.

For the moment, we do not plan on porting our products on other OS and/or mobile devices.

Regards,
Radi
by Radi - Tracker Supp
Wed Jan 05, 2022 12:49 pm
Forum: PDF-XChange Editor
Topic: Text Size
Replies: 5
Views: 565

Text Size

:)
by Radi - Tracker Supp
Wed Jan 05, 2022 11:54 am
Forum: PDF-XChange Editor
Topic: Text Size
Replies: 5
Views: 565

Re: Text Size

Hello Dana,

You can find out how to set up a default text style in the following knowledge base article:
How do I change the default text settings for comments and annotations in PDF-XChange Viewer and PDF-XChange Editor?

Regards,
Radi
by Radi - Tracker Supp
Thu Dec 23, 2021 1:28 pm
Forum: PDF-XChange Editor
Topic: If there is a comma in the "Author" field, the application automatically adds quotation marks
Replies: 1
Views: 299

Re: If there is a comma in the "Author" field, the application automatically adds quotation marks

Hi Jensen Head, I tried to reproduce this and I was only able to partially reproduce it. I am able to save the name when it contains a "." (for example PDF-XChange Co. Ltd). When I tried to reproduce this using "PDF-XChange Co., Ltd" and quotes were added to the name. I'll forwar...
by Radi - Tracker Supp
Fri Nov 26, 2021 12:17 pm
Forum: PDF-XChange Editor
Topic: Sequential Numbering in 'Text' SOLVED
Replies: 8
Views: 1408

Re: Sequential Numbering in 'Text' SOLVED

Hello BPZ, Could you please let us know if you need the text fields to be form fields in the document or just any kind of numbers (e.g. stamps)? Please provide a sample file so we can see what you've done so far and let us know what would be the desired final result for the document. Thanks. Regards...
by Radi - Tracker Supp
Thu Nov 25, 2021 1:38 pm
Forum: PDF-XChange Editor
Topic: Is there a way to rotate grids
Replies: 3
Views: 561

Re: Is there a way to rotate grids

Hello pigeondave, The pages can be rotated only with 90 degree increments. This follows the PDF specification and it cannot be changed. You can rotate your annotations using the same method I described with my previous post. You mentioned that the base document is not selectable - this shouldn't be ...
by Radi - Tracker Supp
Wed Nov 24, 2021 1:35 pm
Forum: PDF-XChange Editor
Topic: Is there a way to rotate grids
Replies: 3
Views: 561

Re: Is there a way to rotate grids

Hello pigeondave, I am afraid that the Grid cannot be rotated. This is a visual cue and it cannot be modified in any way. If you would like to align your document's content with the Grid, you need to rotate the content. You can do this by selecting all objects you would like to rotate and go to Sele...
by Radi - Tracker Supp
Tue Nov 23, 2021 9:43 am
Forum: PDF-XChange Editor
Topic: Curved lines
Replies: 1
Views: 383

Re: Curved lines

Hello JimmyP, I am afraid that we do not offer a tool that creates curved lines. The only solution in these cases is to create stamps with the curved lines or electrical symbols you would like to be able to add to your documents and use these stamps instead. You can find out how to create stamps her...
by Radi - Tracker Supp
Mon Nov 22, 2021 9:42 am
Forum: PDF-XChange Editor
Topic: Arabic Numbers SOLVED
Replies: 7
Views: 1119

Re: Arabic Numbers SOLVED

Hello Amrr,

If you are using an Arabic font and input the symbols from your keyboard, you shouldn't experience any difficulties typing them.

If you do, please let us know what happens when you try to input such symbols from your keyboard.

Regards,
Radi
by Radi - Tracker Supp
Mon Nov 22, 2021 9:37 am
Forum: PDF-XChange Editor
Topic: PDF to Text SOLVED
Replies: 2
Views: 772

Re: PDF to Text SOLVED

Hello standish-001,

You can save your PDF document as a .txt one from File -> Save As.
image.png
Regards,
Radi
by Radi - Tracker Supp
Fri Nov 19, 2021 1:51 pm
Forum: PDF-XChange Editor
Topic: Bookmarks disabled
Replies: 9
Views: 751

Re: Bookmarks disabled

Hello mwsnw,

I checked your document and this is a digitally signed document that restricts editing.
image.png
Such documents cannot be edited, unless the digital signature is removed by the owner of the signature.

Regards,
Radi
by Radi - Tracker Supp
Fri Nov 19, 2021 12:59 pm
Forum: PDF-XChange Editor
Topic: Bookmarks disabled
Replies: 9
Views: 751

Re: Bookmarks disabled

Hello mwsnw,

Could you please send us a sample PDF document in which you cannot add bookmarks so we can test it on our end?

If the file contains sensitive information, please do not post it on the forum. In this case, please send it to support@pdf-xchange.com

Regards,
Radi
by Radi - Tracker Supp
Thu Nov 18, 2021 1:54 pm
Forum: PDF-XChange Editor
Topic: More Boffo Underlines? SOLVED
Replies: 8
Views: 1043

More Boffo Underlines? SOLVED

:)
by Radi - Tracker Supp
Thu Nov 11, 2021 12:12 pm
Forum: PDF-XChange Editor
Topic: Conversion to GrayGamma not fully working? SOLVED
Replies: 16
Views: 2164

Re: Conversion to GrayGamma not fully working? SOLVED

Hi Willy, mauvia,

@Willy, Thanks for testing this for us. I also tested this on my end and I can confirm that the colours of the document correctly converted to Gray.

@mauvia, Please update your Editor and check if this issue is also resolved on your end.

Regards,
Radi
by Radi - Tracker Supp
Mon Nov 08, 2021 11:30 am
Forum: PDF-XChange Editor
Topic: Problem with FLIP LINE function
Replies: 7
Views: 691

Re: Problem with FLIP LINE function

Hello paul_france, I am afraid that we do not offer such a flip option. However, you can easily move the position of the measurement arrow using the small circle icons located on each of its edges. The ones near the actual measurement line will allow you to modify the measurement and the ones next t...
by Radi - Tracker Supp
Mon Nov 08, 2021 11:17 am
Forum: PDF-XChange Editor
Topic: Tracker Software Web Site
Replies: 8
Views: 1074

Re: Tracker Software Web Site

Hello Puffolino, I checked these links from each product's page and they seems to be correct. Could you please provide the exact location of the broken link you found? Please note that this may have been a temporary issue or perhaps it was caught from our web development team and is resolved already...
by Radi - Tracker Supp
Fri Nov 05, 2021 12:02 pm
Forum: PDF-XChange (End Users FR)
Topic: The ability to reorder places (pinned folders) in the File -> Open screen
Replies: 3
Views: 520

Re: The ability to reorder places (pinned folders) in the File -> Open screen

Hello JimmyD,

Thanks for this suggestion. We will consider implementing this function in a future version.

Please note that I cannot guarantee that this will be actually implemented.

Regards,
Radi
by Radi - Tracker Supp
Wed Nov 03, 2021 12:34 pm
Forum: PDF-Tools
Topic: "Create PDF from Images": "Deskew" and "Detect skew of image"
Replies: 1
Views: 462

Re: "Create PDF from Images": "Deskew" and "Detect skew of image"

Hello Jensen Head, Both options do essentially the same - they detect if the image is skewed and straighten it. There are two separate options for this because you may want to deskew the image without running OCR. Also, the second deskew (the one from the OCR settings) is run by the OCR engine. Rega...
by Radi - Tracker Supp
Tue Nov 02, 2021 1:40 pm
Forum: PDF-XChange Editor
Topic: links in the text that is inside a sticky note
Replies: 29
Views: 1989

Re: links in the text that is inside a sticky note

Hello igorlima,

I am afraid that adding a link in a sticky note is not possible. These can contain only text.

Regards,
Radi