Search found 600 matches

by Radi - Tracker Supp
Thu Dec 08, 2022 11:17 am
Forum: PDF-XChange Editor
Topic: Customize UI - Text Select Color SOLVED
Replies: 10
Views: 2024

Re: Customize UI - Text Select Color SOLVED

Hello everyone, It turned out that the change of colour is there by design. This is to ensure that there is enough contrast between this colour and the default page-background color (white, or custom from Accessibility settings). In this case bright yellow was selected which is too close visually to...
by Radi - Tracker Supp
Wed Dec 07, 2022 12:59 pm
Forum: PDF-XChange Editor
Topic: Customize UI - Text Select Color SOLVED
Replies: 10
Views: 2024

Re: Customize UI - Text Select Color SOLVED

Hello shade-cabin-hammock, This colour is intended for the user interface only. It shouldn't change the appearance of the Select Text tool. However, it seems like it doesn't work quite as intended and it blends with the original text selection colour and the result is, as you see - incorrect colour....
by Radi - Tracker Supp
Mon Dec 05, 2022 1:20 pm
Forum: PDF-XChange Editor
Topic: Pressing Ctrl+Alt+0 for shortcut
Replies: 3
Views: 495

Re: Pressing Ctrl+Alt+0 for shortcut

Hello MedBooster,

In this case, lets keep this conversation in one topic (Here). Or did I misunderstood you somewhere and you have a different issue than the one discussed in the other topic?

Regards,
Radi
by Radi - Tracker Supp
Mon Dec 05, 2022 11:52 am
Forum: PDF-XChange Editor
Topic: 'printable = No' stamp from selektion remains 'yes'
Replies: 1
Views: 268

Re: 'printable = No' stamp from selektion remains 'yes'

Hello sietracky,

I am afraid that you cannot set the default state of Printable for stamps. This is always set to Yes so you will need to set it to No manually after you place the stamp.

Regards,
Radi
by Radi - Tracker Supp
Mon Dec 05, 2022 11:35 am
Forum: PDF-XChange Editor
Topic: Comment Color always black?
Replies: 1
Views: 180

Re: Comment Color always black?

Hello Elastik,

You can reset the Editor's settings from File -> Manage Settings -> Reset Settings. You can also back up (export) and restore (import) your settings from the same menu.

Regards,
Radi
by Radi - Tracker Supp
Mon Dec 05, 2022 11:28 am
Forum: PDF-XChange Editor
Topic: Pressing Ctrl+Alt+0 for shortcut
Replies: 3
Views: 495

Re: Pressing Ctrl+Alt+0 for shortcut

Hello MedBooster, I tested this shortcut on my end and I didn't experience any issues setting it. I set Ctrl+Alt+0 to Actual size and the Editor accepted and was able to apply actual size when Ctrl+Alt+0 was used. I also tried to set AltGr+0 and the shortcut displayed in the menu was Alt+0, which is...
by Radi - Tracker Supp
Fri Dec 02, 2022 12:16 pm
Forum: PDF-XChange Editor
Topic: Combing PDFs and bookmarks
Replies: 6
Views: 837

Re: Combing PDFs and bookmarks

Hi Ovg,

It seems like I beat you with a few seconds here. ;)

Regards,
Radi
by Radi - Tracker Supp
Fri Dec 02, 2022 12:13 pm
Forum: PDF-XChange Editor
Topic: Combing PDFs and bookmarks
Replies: 6
Views: 837

Re: Combing PDFs and bookmarks

Hello MedBooster,

This is already available when combining files with the Editor. This can be enabled from the Options button at the bottom left corner of the Combine Files menu.
image(1).png
Regards,
Radi
by Radi - Tracker Supp
Thu Dec 01, 2022 1:36 pm
Forum: Office2PDF & MS Office Addin
Topic: Word > create and send pdf
Replies: 9
Views: 2858

Re: Word > create and send pdf

Hello Tobile,

Could you please confirm if you are using one of our virtual PDF printers, our MS Office add-in or the build in function of MS Word?

Also can you provide a step by step instructions on how we can reproduce this behavior?

Regards,
Radi
by Radi - Tracker Supp
Wed Nov 30, 2022 2:14 pm
Forum: PDF-XChange Editor
Topic: HELP! Need XChange Editor 9.4.364_x64.msi installer file
Replies: 4
Views: 252

Re: HELP! Need XChange Editor 9.4.364_x64.msi installer file

Hello zhugecaomao,

There is no need to delete the topic entirely. Let it stay for a guide in case anyone else comes with a similar issue - so they know that they need to contact us via e-mail directly.

Regards,
Radi
by Radi - Tracker Supp
Mon Nov 28, 2022 12:39 pm
Forum: PDF-XChange Editor
Topic: Activation Keys Exceeded
Replies: 3
Views: 274

Re: Activation Keys Exceeded

Hello ozinfotech,

In order to be able to check this for you, we will need the license key that you are trying to activate.

Please provide this via e-mail at support@pdf-xchange.com

Please do not post your license key or parts of it in this public forum.

Regards,
Radi
by Radi - Tracker Supp
Mon Nov 28, 2022 12:34 pm
Forum: PDF-XChange Editor
Topic: Display issue
Replies: 3
Views: 182

Re: Display issue

Hello guy dequeker, It seems like you dragged the Thumbnails page away from the edge of the Editor and this is now in a separate window. You can dock it to the border of the Editor again by dragging it to the Dock icon located on the border of the Editor. Please note that this icon becomes available...
by Radi - Tracker Supp
Mon Nov 28, 2022 12:27 pm
Forum: PDF-XChange Editor
Topic: Signature panel SOLVED
Replies: 8
Views: 1612

Signature panel SOLVED

:)
by Radi - Tracker Supp
Tue Nov 01, 2022 11:16 am
Forum: PDF-XChange Editor
Topic: apply default format for shapes
Replies: 4
Views: 224

Re: apply default format for shapes

Hello MedBooster, Apply default is not used for shapes as you have styles there. Selecting the desired style will change the default properties of the object to the ones set in the selected style so "apply default" becomes useless in this sense. Also, if you set default properties, these w...
by Radi - Tracker Supp
Wed Oct 26, 2022 1:24 pm
Forum: PDF-XChange Editor
Topic: OCR not work
Replies: 3
Views: 234

Re: OCR not work

Hello Wolfgang,

I've just answered your e-mail. Please check your inbox.

If you have further questions - lets continue the conversation either here or via e-mail, but not in both places so we can have consistent history of the case.

Regards,
Radi
by Radi - Tracker Supp
Wed Oct 26, 2022 11:45 am
Forum: PDF-Tools
Topic: How to combine
Replies: 8
Views: 2489

Re: How to combine

We were also able to dig up the topic in question. If anyone is interested:
viewtopic.php?p=124474

Regards,
Radi
by Radi - Tracker Supp
Tue Oct 25, 2022 11:31 am
Forum: PDF-XChange Editor
Topic: OCR not work
Replies: 3
Views: 234

Re: OCR not work

Hello wolfgang H, In order to be able to assist you in this case, we will need a few samples. Please provide the original document with which you experience this issue and the OCR'ed copy that you created. Also, please include a screenshot of your OCR settings. If the files include personal details ...
by Radi - Tracker Supp
Tue Oct 25, 2022 8:27 am
Forum: PDF-XChange Editor
Topic: Key names are not displayed when function keys from F13 to F24 are registered as shortcut keys. SOLVED
Replies: 1
Views: 232

Re: Key names are not displayed when function keys from F13 to F24 are registered as shortcut keys. SOLVED

Hello rakunavi,

I forwarded this issue to our development team.

I'll let you know as soon as I have any news on it.

Regards,
Radi
by Radi - Tracker Supp
Tue Oct 18, 2022 10:46 am
Forum: PDF-XChange Editor
Topic: Edit caption distances
Replies: 1
Views: 119

Re: Edit caption distances

Hello FreddyFish, Welcome to our forums. You can change the caption text properties of a distance object from the pop up window that will be shown when you double click the caption. Just select the text from this pop up, click on the Format tab and set your desired properties. You can do regular tex...
by Radi - Tracker Supp
Mon Oct 10, 2022 12:51 pm
Forum: PDF-XChange Editor
Topic: Copying notes
Replies: 3
Views: 222

Copying notes

:)
by Radi - Tracker Supp
Mon Oct 10, 2022 12:34 pm
Forum: PDF-XChange Editor
Topic: The function does not work "Combine files into a single PDF"
Replies: 3
Views: 259

Re: The function does not work "Combine files into a single PDF"

Hello brokman, I was able to reproduce the issue now. It seems like this happens only when you drag/drop a folder. I'll forward this to our development team so they can investigate why this is happening. Meanwhile, you will need to use this option from the menu - click on the Add Folder button and t...
by Radi - Tracker Supp
Fri Oct 07, 2022 12:21 pm
Forum: PDF-XChange Editor
Topic: The function does not work "Combine files into a single PDF"
Replies: 3
Views: 259

Re: The function does not work "Combine files into a single PDF"

Hello brokman, I tested this function on my end and I didn't experience any issues. I tried to combine all documents of a random folder and its sub folders and all files were added to the menu correctly. After that I selected only one type of documents to be added and all such files from the selecte...
by Radi - Tracker Supp
Fri Sep 30, 2022 10:54 am
Forum: PDF-XChange Editor
Topic: loupe tool
Replies: 4
Views: 378

Re: loupe tool

Hi azazil,

It seems like this wasn't fixed in time for the release of build 364. We hope to resolve this for the next build.

Regards,
Radi
by Radi - Tracker Supp
Thu Sep 22, 2022 11:20 am
Forum: PDF-XChange Editor
Topic: loupe tool
Replies: 4
Views: 378

Re: loupe tool

Hello azazil,

I was able to reproduce this behavior on my end and forwarded it to our development team for investigation. I'll let you know as soon as I have any news whether this is a bug or this is the intended new behavior for this tool.

Regards,
Radi
by Radi - Tracker Supp
Mon Sep 19, 2022 10:52 am
Forum: PDF-Tools
Topic: PDF-Tools does not accept my license key.
Replies: 3
Views: 931

Re: PDF-Tools does not accept my license key.

Hello TeeR, For licensing related issues, please contact us at support@pdf-xchange.com. If you receive any error messages during license installation, please provide screenshots of them and the first 10-15 characters of your license key. Please provide these via e-mail, do not post your license key ...
by Radi - Tracker Supp
Mon Jul 18, 2022 10:43 am
Forum: PDF-XChange Editor
Topic: How do I change the color of the search results?
Replies: 9
Views: 628

Re: How do I change the color of the search results?

Hello KoLoLoLo,

You can left click on the search result and the Editor will show and select it.
image.png
Regards,
Radi
by Radi - Tracker Supp
Mon Jul 18, 2022 10:35 am
Forum: PDF-XChange Editor
Topic: Tabbing Order Issue
Replies: 1
Views: 183

Re: Tabbing Order Issue

Hello JoHa,

You can find out how to manually change the tab order in the following article from our online manual:
https://help.pdf-xchange.com/pdfxe ... ms_ed.html

Please note that the Tab Order of Forms section is at the bottom of the article.

Regards,
Radi
by Radi - Tracker Supp
Wed Jun 29, 2022 12:09 pm
Forum: PDF-XChange Editor
Topic: Close-Button focus is not top-right
Replies: 7
Views: 599

Re: Close-Button focus is not top-right

Hello zhugecaomao,

I see that this issue has been reported as fixed in our internal system. The fix will be available in the next build of the Editor.

For the moment, we do not have an estimate on when the new version will be released.

Regards,
Radi
by Radi - Tracker Supp
Fri May 13, 2022 10:38 am
Forum: PDF-XChange Editor
Topic: The editor shows the wrong line width for ODG files SOLVED
Replies: 3
Views: 467

Re: The editor shows the wrong line width for ODG files SOLVED

Hello elektroschrott,

I checked your document and everything is shown correctly on my end. Please check whether the Thin Lines feature of your Editor is enabled and disable it. You can find this feature in the View tab.
image.png
Regards,
Radi
by Radi - Tracker Supp
Thu May 05, 2022 11:25 am
Forum: PDF-XChange Editor
Topic: Delete certificates from certificate store
Replies: 3
Views: 242

Re: Delete certificates from certificate store

Hello gerhardt@baug-umg.de, I am afraid that you cannot delete certificates from the Editor directly. These are stored in the Windows Certificate Store so you will need to delete them from there. You can also do this from Internet Options in the Control panel or Internet Explorer. Instructions on ho...
by Radi - Tracker Supp
Wed May 04, 2022 12:17 pm
Forum: PDF-XChange Editor SDK
Topic: Detect active tool SOLVED
Replies: 3
Views: 750

Detect active tool SOLVED

:)
by Radi - Tracker Supp
Thu Apr 21, 2022 11:54 am
Forum: PDF-XChange Editor
Topic: [Feature suggest] Icon for right click context menu
Replies: 1
Views: 309

Re: [Feature suggest] Icon for right click context menu

Hello sibojang9,

Thanks for making this suggestion. I'll forward this to our development team for consideration.

Please note that I cannot guarantee that this will be implemented in a future version of our products.

Regards,
Radi
by Radi - Tracker Supp
Tue Apr 19, 2022 12:06 pm
Forum: PDF-XChange Editor
Topic: Close-Button focus is not top-right
Replies: 7
Views: 599

Re: Close-Button focus is not top-right

Hello Sandstone, This is a known issue in the current build of the Editor. Our development team is working on resolving this in a future version of the Editor. The (internal only) ticket for this is: #6036: Editor 361: The Editor cannot be closed when the mouse is positioned at the upper right pixel...
by Radi - Tracker Supp
Mon Apr 11, 2022 11:58 am
Forum: PDF-XChange Editor
Topic: home tab > add > add text
Replies: 1
Views: 286

Re: home tab > add > add text

Hello hmazuji, You can modify the default text formatting when using annotations or adding text. Once you set the desired format settings, just click on the Make Default button available in the Format tab. image.png If you would like to read more about how to do this, please take a look at the follo...
by Radi - Tracker Supp
Mon Apr 11, 2022 11:17 am
Forum: PDF-XChange Editor
Topic: Keyboard shortcut to specific stamp preset
Replies: 1
Views: 271

Re: Keyboard shortcut to specific stamp preset

Hello MedBooster, I am afraid that it is impossible to create custom keyboard shortcuts to a specific stamp. Stamps are loaded from the stamp collection files when you start the Editor and since these files can be modified outside the Editor or deleted/new files added, shortcuts to stamps are not av...