Search found 1797 matches

by Dimitar - Tracker Supp
Mon Aug 07, 2023 1:56 pm
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2545

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

Hi DIV,

Thank you for the file provided.

I was able to reproduce the problem on my end, so I will forward your report to our development team for further investigation.


Regards.
by Dimitar - Tracker Supp
Mon Aug 07, 2023 12:30 pm
Forum: PDF-XChange Editor
Topic: Copy with Formatting
Replies: 5
Views: 272

Re: Copy with Formatting

Hello Trey,

Welcome to our Forum.

Normally our PDF editor preserves the formatting of the copied text, so I'm surprised to hear that it doesn't.

Can you give us one of the files you are having this problem with?

Regards.
by Dimitar - Tracker Supp
Fri Aug 04, 2023 1:54 pm
Forum: PDF-XChange Editor
Topic: How to delete 1GB of pdf files that caused PDF-XChange Editor Plus to freeze and restore app?
Replies: 9
Views: 375

Re: How to delete 1GB of pdf files that caused PDF-XChange Editor Plus to freeze and restore app?

Hello, PDFJIM, Thank you for the information provided. Please generate a process log so we can understand better what is going on when the app is frozen. To do this please follow these instructions: https://www.pdf-xchange.com/knowledgebase/459-How-do-I-create-a-dump-file-and-send-it-to-Tracker-Soft...
by Dimitar - Tracker Supp
Fri Aug 04, 2023 1:45 pm
Forum: PDF-XChange Editor
Topic: OCR All Open Tabs
Replies: 1
Views: 268

Re: OCR All Open Tabs

Hello bqxmprij, The PDF Editor isn't designed to process several documents at once. For this purpose, you need to use our batch processing tool - the PDF Tools: https://www.pdf-xchange.com/product/pdf-tools image.png For any given folder (and any sub folders), can I use PDF-Tools to: 1. For any PDF ...
by Dimitar - Tracker Supp
Fri Aug 04, 2023 9:12 am
Forum: PDF-XChange Editor
Topic: PDF file with AIP (it is saved as PDF file at M365 app office) can not be opened. Please help me......
Replies: 1
Views: 203

Re: PDF file with AIP (it is saved as PDF file at M365 app office) can not be opened. Please help me......

Hello sungsteel,

Can I ask you to send us a sample file to investigate, that does not contain any confidential data?

Regards.
by Dimitar - Tracker Supp
Thu Aug 03, 2023 3:16 pm
Forum: PDF-XChange Editor
Topic: Page Properties
Replies: 8
Views: 2131

Re: Page Properties

Thanks for the input, Willy.

Yes, this label is not editable for this very reason.
by Dimitar - Tracker Supp
Thu Aug 03, 2023 2:15 pm
Forum: PDF-XChange Editor
Topic: [suggestion] Combine all guide control buttons into one block
Replies: 2
Views: 427

Re: [suggestion] Combine all guide control buttons into one block

Hi,

I'm not sure whether this is intentional or not, so I will ask our developers and let you know.

I will also ask them if this can be changed.
by Dimitar - Tracker Supp
Wed Aug 02, 2023 2:23 pm
Forum: PDF-XChange (End Users FR)
Topic: Reverse PDF page order
Replies: 27
Views: 5752

Re: Reverse PDF page order

Hello Logilink,

Unfortunately, we still do not have such a feature, but I think we will have it implemented in the nearest future.

You can as well use the extract pages tool:

image.png

Regards.
by Dimitar - Tracker Supp
Wed Aug 02, 2023 1:06 pm
Forum: PDF-Tools
Topic: [bug] "Input Files" / "Successfully processed files" / "Delete" deletes the source and destination file
Replies: 9
Views: 2809

Re: [bug] "Input Files" / "Successfully processed files" / "Delete" deletes the source and destination file

Hello Jensen Head,

Thank you for reporting this issue to us.

Indeed the files are not deleted after a successful run.

I forwarded your report to our developers so they can fix this.

Regards.
by Dimitar - Tracker Supp
Wed Aug 02, 2023 12:06 pm
Forum: PDF-XChange Editor
Topic: Build 359, 370 Bug: missing focus indicator on Properties list
Replies: 7
Views: 633

Re: Build 359, 370 Bug: missing focus indicator on Properties list

I guess so. On my end, it works as expected.

However, since the problem does exist, it should be fixed.

Regards.
by Dimitar - Tracker Supp
Wed Aug 02, 2023 9:07 am
Forum: PDF-XChange Editor
Topic: Build 359, 370 Bug: missing focus indicator on Properties list
Replies: 7
Views: 633

Re: Build 359, 370 Bug: missing focus indicator on Properties list

I did follow the steps Chris provided when I made the tests. This still does work on my end. However, I think my customized theme is affecting the result. Anyway, since you reproduced it, this means there is a problem under certain conditions, so thanks for reporting it to our development team. Rega...
by Dimitar - Tracker Supp
Wed Aug 02, 2023 8:47 am
Forum: PDF-XChange Editor
Topic: Plain changelog
Replies: 6
Views: 602

Plain changelog

:)
by Dimitar - Tracker Supp
Wed Aug 02, 2023 8:38 am
Forum: PDF-XChange Editor
Topic: Can I edit multiple textbox
Replies: 2
Views: 274

Re: Can I edit multiple textbox

Hello yuridesu, Welcome to our Forum. Please try the following method, and check if it works for your case: image.png Select all the typewriter annotations you want to edit, and apply the default properties: image(1).png You may select them all, in the Comments Pane. image(2).png Regards.
by Dimitar - Tracker Supp
Wed Aug 02, 2023 7:50 am
Forum: PDF-XChange Editor
Topic: If there are no more documents open the "Close" command should close the window SOLVED
Replies: 7
Views: 1147

Re: If there are no more documents open the "Close" command should close the window SOLVED

We'll see what we can do about it.

I don't make any promises because that means the whole structure of the app has to be changed.

Maybe in one of our next major releases we can add the ability to customize this shortcut.

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 2:24 pm
Forum: PDF-XChange Editor
Topic: Build 359,370 Big: Duplicate pages... can omit form fields
Replies: 3
Views: 307

Re: Build 359,370 Big: Duplicate pages... can omit form fields

Hello Chris,

I managed to reproduce that problem on my end.

I will forward your report to our developers for further investigation.

I will get back to you once the issue is resolved.

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 2:11 pm
Forum: PDF-XChange Editor
Topic: Plain changelog
Replies: 6
Views: 602

Re: Plain changelog

I'm afraid not, Chris.

That's all we got.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 2:08 pm
Forum: PDF-XChange Editor
Topic: Build 359, 370 Bug: missing focus indicator on Properties list
Replies: 7
Views: 633

Re: Build 359, 370 Bug: missing focus indicator on Properties list

Hello, Chis,

It seems that this bug has been fixed in the latest version, because everything seems OK to me:


image.png

Please try this with the latest portable version and let me know if you see the same bug there.

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 1:36 pm
Forum: PDF-XChange Editor
Topic: Feature Requests for Create PDF From Webpage
Replies: 1
Views: 268

Re: Feature Requests for Create PDF From Webpage

Hello bqxmprij,

Thank you for your suggestions.

They do sound like something useful.

I will forward them to our developers for consideration.

I can not make promises as to whether this would be approved or when it could be implemented, as this is up to our devs.

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 1:28 pm
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2545

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

Hi DIV,

Thank you for the additional input.

Of course, flattening cannot be associated with removal.

This means that any type of annotation will be converted to main content.

Do you have an example file whose contents were destroyed by this option?
by Dimitar - Tracker Supp
Tue Aug 01, 2023 1:07 pm
Forum: PDF-XChange Editor
Topic: Command to open a PDF in a new instance of PDF-XChange
Replies: 14
Views: 2549

Re: Command to open a PDF in a new instance of PDF-XChange

Hello ds1,

The design of the PDF Editor does not allow running another instance as a separate EXE file.

If you want a truly separate instance please use the portable version, as rakunavi suggested.

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 12:55 pm
Forum: PDF-XChange Editor
Topic: Build 359,370 Rename fails on Field branch
Replies: 6
Views: 733

Re: Build 359,370 Rename fails on Field branch

Thank you for the clarification.

Indeed I was trying to rename a different type of object.

I was able to reproduce the problem so I will ask our developers if this is intentional or if it's a bug, and let you all know.

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 12:20 pm
Forum: PDF-XChange Editor
Topic: XCE producing automatically diacritics
Replies: 3
Views: 206

Re: XCE producing automatically diacritics

Hello Mau,

May I ask you to send us an example file, with something written with the Turkish keyboard layout?

Also, please send us a screenshot of how the file looks on your end.

Furthermore, please tell us which are the common fonts you are using?

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 12:18 pm
Forum: PDF-XChange Viewer (End Users)
Topic: XCV producing automatically diacritics SOLVED
Replies: 3
Views: 8047

Re: XCV producing automatically diacritics SOLVED

Hello Mau,

May I ask you to send us an example file, with something written with the Turkish keyboard layout?

Also, please send us a screenshot of how the file looks on your end.

Furthermore, please tell us which are the common fonts you are using?

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 8:36 am
Forum: PDF-XChange Editor
Topic: dynamic Stamp with
Replies: 6
Views: 436

Re: dynamic Stamp with

Thanks for sharing this with us, Markus.

Regards.
by Dimitar - Tracker Supp
Tue Aug 01, 2023 8:25 am
Forum: PDF-XChange Editor
Topic: Basic OCR Not Using Users Directory
Replies: 5
Views: 509

Re: Basic OCR Not Using Users Directory

Hello RMan, The problem is when I log in as another standard user which doesn't have administrator rights you get the UAC prompt where you have to supply an Administrator username and the password or pin. If you don't provide it you get an error unable to install. Unfortunately, this is how limited ...
by Dimitar - Tracker Supp
Mon Jul 31, 2023 2:52 pm
Forum: PDF-XChange Editor
Topic: Basic OCR Not Using Users Directory
Replies: 5
Views: 509

Re: Basic OCR Not Using Users Directory

Hello RMan, I'm pretty sure anything under C:\Program Files requires Administator rights (or the UAC prompt) doesn't it? If the app is installed the proper way it will not ask you that. C:\Program Files\Common was only meant for files installed during installation. It is also meant for resources. An...
by Dimitar - Tracker Supp
Mon Jul 31, 2023 2:47 pm
Forum: PDF-XChange Editor
Topic: Build 359,370 Rename fails on Field branch
Replies: 6
Views: 733

Re: Build 359,370 Rename fails on Field branch

Hi C,

I just tried this in PDF Editor version 10 and it seems to work as expected:

image(1).png

Regards.
by Dimitar - Tracker Supp
Mon Jul 31, 2023 2:00 pm
Forum: PDF-XChange Editor
Topic: Tab title/filename when opening from URL
Replies: 11
Views: 1902

Re: Tab title/filename when opening from URL

Hi soremo, I was very happy to find "Added the ability to use the 'Content-Disposition' response header to derive file names for the 'Open from URL' feature. (T# 4848)" in the release notes to build 10.0.0.370 of PDF-XChange Editor! We are glad to hear this. Thank you for reporting this is...
by Dimitar - Tracker Supp
Mon Jul 31, 2023 12:20 pm
Forum: PDF-XChange Editor
Topic: Builds 359,370 Bug: "Enter Licence Key..."
Replies: 2
Views: 357

Re: Builds 359,370 Bug: "Enter Licence Key..."

Thanks for the suggested correction.

We will try to adjust the message as suggested having spoken to the design team soon as possible.

Regards.
by Dimitar - Tracker Supp
Mon Jul 31, 2023 12:08 pm
Forum: PDF-XChange Editor
Topic: Separate View history stack by document
Replies: 7
Views: 582

Re: Separate View history stack by document

Hi all,

The ticket status is still set to Open, which probably means that our developers still have some work to do on this feature.

As for the glitch, I will report it to our developers.

Regards.
by Dimitar - Tracker Supp
Mon Jul 31, 2023 8:40 am
Forum: PDF-XChange Editor
Topic: If there are no more documents open the "Close" command should close the window SOLVED
Replies: 7
Views: 1147

Re: If there are no more documents open the "Close" command should close the window SOLVED

Hi all,

As my colleague mentioned, this is by design, and will not be changed.

With the same success, you may use the next key which is Q ( Ctrl+Q ).

Regards.
by Dimitar - Tracker Supp
Mon Jul 31, 2023 8:00 am
Forum: PDF-XChange Editor
Topic: RFE: add new option to remove Author data from Annotation objects through Sanitize Document
Replies: 18
Views: 2545

Re: RFE: add new option to remove Author data from Annotation objects through Sanitize Document

Hello DIV,

Thank you for your suggestion.

I will pass it on to our developers for consideration.

I'm pretty sure they'll add such a feature if it doesn't break the PDF specs in some way.

Regards.
by Dimitar - Tracker Supp
Mon Jul 31, 2023 7:56 am
Forum: PDF-XChange Editor
Topic: Sanitize Document makes text blurry
Replies: 7
Views: 951

Re: Sanitize Document makes text blurry

Thanks for bringing this up, DIV.

Indeed this option will affect the overall quality.

Regards.
by Dimitar - Tracker Supp
Tue Jul 25, 2023 2:24 pm
Forum: PDF-XChange Editor
Topic: Rename PDF files based on content after splitting document?
Replies: 7
Views: 534

Re: Rename PDF files based on content after splitting document?

Hello Grace392,

I think that Bookmarks from Page Text will be the best option in this case:

image.png

Regards.
by Dimitar - Tracker Supp
Tue Jul 25, 2023 2:15 pm
Forum: PDF-XChange Translators
Topic: Suggestions for improvements to Japanese translation
Replies: 52
Views: 15472

Re: Suggestions for improvements to Japanese translation

Hello rakunavi,

Thanks for the suggestions.

I forwarded them to the appropriate translator.

Regards.
by Dimitar - Tracker Supp
Tue Jul 25, 2023 11:52 am
Forum: PDF-XChange Editor
Topic: When Selection color is set to bright in the dark theme UI, it is difficult to see the path when editing paths
Replies: 1
Views: 273

Re: When Selection color is set to bright in the dark theme UI, it is difficult to see the path when editing paths

Hi rakunavi,

Thank you for the detailed report.

I see what you mean.

I will forward the report to our developers for further investigation.

Regards.