Search found 205 matches

by Nico - Tracker Supp
Fri Aug 17, 2012 9:33 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Cant create a "New Document From Scanner" on a netwk printer
Replies: 7
Views: 2281

Re: Cant create a "New Document From Scanner" on a netwk pri

Hi CCSeamless, Thanks for your reply. If you cannot see it from "Control Panel\Hardware and Sound\Devices and Printers", it means the printer-scanner is not visible and the Viewer will not find it. Please make sure the drivers you installed for the printer include the scanner functionality...
by Nico - Tracker Supp
Fri Aug 17, 2012 8:27 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Cant create a "New Document From Scanner" on a netwk printer
Replies: 7
Views: 2281

Re: Cant create a "New Document From Scanner" on a netwk pri

Hi CCSeamless, Thank you for your post. When you click on "New Document From Scanner", the Viewer will look for any scanners installed in your PC and visible at "Control Panel\Hardware and Sound\Devices and Printers". Then will show the scanner's manufacturer driver program so th...
by Nico - Tracker Supp
Thu Aug 16, 2012 10:30 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to remove annotations from a pdf file
Replies: 13
Views: 7099

Re: How to remove annotations from a pdf file

Hi m.holik,

Thanks for your post.
I have replied to one of your colleagues (Usha) I believe, by email.
Is this person your colleague? The question is the same.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Aug 16, 2012 6:22 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to remove annotations from a pdf file
Replies: 13
Views: 7099

Re: How to remove annotations from a pdf file

Hi m.holik,

Thank you for your post.
Yes, feel free to send us your code at support@pdf-xchange.com.
Thanks.
Sincerely,
by Nico - Tracker Supp
Thu Aug 16, 2012 5:36 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Request For New Feature: Real Bookmark
Replies: 1
Views: 1130

Re: Request For New Feature: Real Bookmark

Hi MoCommodore,

Thank you for your feedback.
I will forward your request to the Development team to be evaluated for future versions but we cannot make any promises at the moment.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 15, 2012 10:31 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Impressed yet again (PDF -> Image-TIF conversions)
Replies: 1
Views: 994

Re: Impressed yet again (PDF -> Image-TIF conversions)

Hi ran,

Thank you for your comments!
Please let us know if you need anything.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 15, 2012 8:59 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to remove annotations from a pdf file
Replies: 13
Views: 7099

Re: How to remove annotations from a pdf file

Hi m.holik, Thank you for your post. You cannot remove the annotations for the document but you can set their properties to Invisible, Hidden or NoView by passing the PXC_CommonAnnotInfo structure with the appropriate flags to the function PXCp_SetAnnotsInfo. Please take a look at PXC_CommonAnnotInf...
by Nico - Tracker Supp
Wed Aug 15, 2012 4:37 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Request: rotation for printing
Replies: 1
Views: 859

Re: Request: rotation for printing

Hi therealjd, Thank you for your post. Would changing the page orientation work for you (from Portrait to Landscape)? What kind of file are you printing? Are you printing an image? If this is the case, you can rotate the content in your application and then print. There is an option to rotate an obj...
by Nico - Tracker Supp
Tue Aug 14, 2012 8:52 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Convert multipage tiff file to pdf
Replies: 2
Views: 2599

Re: Convert multipage tiff file to pdf

Hi Chrisme,

Thank you for your post.
The functions sound good to me.
Something you would like to take a look is "NewDocumentFromImages" from the help manual: PDFV_AX.pdf.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Aug 09, 2012 6:09 pm
Forum: PDF-XChange Drivers API SDK
Topic: Having problems converting tif images to pdf
Replies: 53
Views: 21270

Re: Having problems converting tif images to pdf

Hi josej90, Thank you for your post. Regarding to your questions: I un installed api4 and install api 5 and I got all sorts of error If you are having 'all sorts of error', we are really interested in knowing what those are. what changes need to be made to that code in order to make it work Three ch...
by Nico - Tracker Supp
Tue Aug 07, 2012 6:26 pm
Forum: PDF-XChange Viewer (End Users)
Topic: What version of PDF-xChange allows New Document creation?
Replies: 7
Views: 2163

Re: What version of PDF-xChange allows New Document creation

Hi richard3215, Thanks for the reply. Regarding your questions: * File>New Document>From Blank Page. (create blank new pdf document) PDF-XChange Printer: Yes PDF-XChange Viewer: Yes Arrange for password protection, so that the document can only be opened with the password PDF-XChange Printer: Yes PD...
by Nico - Tracker Supp
Tue Aug 07, 2012 5:23 pm
Forum: PDF-XChange Viewer (End Users)
Topic: What version of PDF-xChange allows New Document creation?
Replies: 7
Views: 2163

Re: What version of PDF-xChange allows New Document creation

Hi richard3215, Thank you for your post. Both are valid ways to create a pdf document: from Word (or other Windows application that allows printing to a physical printer) by printing with our PDF-XChange Standard or Lite virtual printers to pdf format or from File->New Document menu in PDF-XChange V...
by Nico - Tracker Supp
Thu Aug 02, 2012 4:39 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange Viewer (pro) printing blank for all pages.
Replies: 6
Views: 1885

Re: PDF-XChange Viewer (pro) printing blank for all pages.

Hi itmgr105,

Thank you for the information and the file provided.
I tested with BullZip and I was able to reproduce the blank page.
Bug fix request was issued with ticket #1594.
As soon as we get a solution we will get in touch with you.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Aug 02, 2012 4:12 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Sidebar / Table of Contents?
Replies: 4
Views: 1403

Re: Sidebar / Table of Contents?

Hi Steven,

PDF-XChange Standard is not free, you need a license key to print without the watermarks.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 01, 2012 11:01 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Sidebar / Table of Contents?
Replies: 4
Views: 1403

Re: Sidebar / Table of Contents?

Hi steveninspokane,

Thank you for your post.
If you want to preserve your bookmarks and hyperlinks when converting to PDF you need to use the Office add-in that comes with PDF-XChange Standard:
https://www.pdf-xchange.com/product ... e-standard.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 01, 2012 6:56 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange Viewer (pro) printing blank for all pages.
Replies: 6
Views: 1885

Re: PDF-XChange Viewer (pro) printing blank for all pages.

Hi itmgr105, Thank you for your post. Please could you give us the following information: Bullzip pdf printer version Operating System version and architecture (32/64 bit) Did you try with the XChange Print Driver or this happens only with Bullzip and Xerox printer? Xerox printer model and drivers v...
by Nico - Tracker Supp
Wed Aug 01, 2012 6:02 pm
Forum: PDF-XChange Drivers API SDK
Topic: Having problems converting tif images to pdf
Replies: 53
Views: 21270

Re: Having problems converting tif images to pdf

Hi josej90, Thanks for your post. We don't publish a specific list of new features between version 4 and version 5, most of our resources are allocated to finishing the version 3 of the XChange Viewer. However if there is a specific function that you are looking for, you can take a look at the onlin...
by Nico - Tracker Supp
Sat Jul 28, 2012 12:20 am
Forum: PDF-XChange Print Drivers
Topic: Unable to use PDF-XChange Lite 2012
Replies: 13
Views: 4615

Re: Unable to use PDF-XChange Lite 2012

Hi Bob, Thanks for the post. Please let me ask you: What application are you using to print the file (i.e.: Word, Excel?)? What version? Could you send us the file? What version of Windows are you using? When you get the progress bar, please open the Windows Task Manager. Do you see the pdfSaver5L.e...
by Nico - Tracker Supp
Fri Jul 27, 2012 11:13 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Can Fill "Patterns" be used instead of Fill Colors?
Replies: 3
Views: 1365

Re: Can Fill "Patterns" be used instead of Fill Colors?

Hi metanoid, Thank you for your post. Please let me ask you what tool do you use for the markup? Also, If you have identified several degrees of improvements, you can design several different stamps with different geometries or just text which you can use to mark those areas that need extra work. Th...
by Nico - Tracker Supp
Fri Jul 27, 2012 9:33 pm
Forum: PDF-XChange Viewer SDK
Topic: Semi-automatically placing a stamp
Replies: 9
Views: 3723

Re: Semi-automatically placing a stamp

Hi Christian, Thank you for your post. You can take a look at our View.exe example for Visual Basic .NET or Visual Basic 6.0 which enables the tool bar with the stamp tool from XChange Viewer to apply a stamp into a document. Part of the things you want to manage are already managed by the Active X ...
by Nico - Tracker Supp
Tue Jul 24, 2012 8:31 pm
Forum: PDF-XChange Print Drivers
Topic: Print dialogue will not start in Windows 8
Replies: 4
Views: 2202

Re: Print dialogue will not start in Windows 8

Hi CajunAzn, Thank you for your post. Please let me ask you a few questions to investigate further this issue: What application are you using to print from? Could you provide a screenshot with the error message? Could you send us the file you are trying to print? What version of PXF-XChange are you ...
by Nico - Tracker Supp
Mon Jul 23, 2012 5:25 pm
Forum: PDF-XChange Viewer (End Users)
Topic: communication html pdf
Replies: 13
Views: 3306

Re: communication html pdf

Hi nithril,

Thanks for the post.
It should be in the initial release of PDF-XChange Viewer version 3, which is also part of the XChange Pro bundle.
Thanks.

Sincerely,
by Nico - Tracker Supp
Sat Jul 21, 2012 12:09 am
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 5747

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob, Thank you for the update. That detail about the "Save Options->Show 'Save As...' Dialog" box made all the difference. I was able to reproduce the defect and created a bug fix request for it RT#1569: When "Save Options->Show 'Save As...' Dialog" check box is unchecked, app...
by Nico - Tracker Supp
Fri Jul 20, 2012 9:26 pm
Forum: PDF-XChange Print Drivers
Topic: Upgrade ver4 questions
Replies: 3
Views: 1691

Re: Upgrade ver4 questions

Hi malik521, The link for downloading XChange Pro version 4 is the following: https://www.pdf-xchange.com/PDFX4.zip Yes, the exe installer inside the zip file will upgrade your current version but I suggest you uninstall the version you have in your machine first, reboot and then run the new install...
by Nico - Tracker Supp
Fri Jul 20, 2012 8:21 pm
Forum: PDF-XChange Print Drivers
Topic: Upgrade ver4 questions
Replies: 3
Views: 1691

Re: Upgrade ver4 questions

Hi malik521, Thank you for your post. You can download the latest version of PDF-XChange Viewer from here: https://www.pdf-xchange.com/PDFXVwer.zip Regarding to your questions: Can't I download a latest version and install over the existing one at the office so the application can be upgraded..?( We...
by Nico - Tracker Supp
Fri Jul 20, 2012 8:08 pm
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 5747

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob, Thank you for your post. Please could you tell me the value of "File Name:" property from "PDF-XChange Printer Lite 2012->Printing Preferences->Settings->Save->Save Options" for each of the following cases you already tested: Generated PDF file is named Microsoft Word - t...
by Nico - Tracker Supp
Fri Jul 20, 2012 4:45 pm
Forum: PDF-XChange Viewer SDK
Topic: Crop White Space using PDF Tools SDK
Replies: 48
Views: 16460

Re: Crop White Space using PDF Tools SDK

Hi relapse,

Thank you for sharing with us your findings, that's really awesome.
I believe you are on the right track, if you have any further questions let us know.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Jul 19, 2012 10:52 pm
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 5747

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob, That's exactly the same issue I referenced on my last post. I'm using XChange Printer Lite 2012, version 5 build 263, the same Operating System, with same Service Pack installed and same processor architecture. We don't see the same defect happen again. Please, could you provide a step by st...
by Nico - Tracker Supp
Thu Jul 19, 2012 7:15 pm
Forum: PDF-XChange Viewer (End Users)
Topic: In-Browser Viewer in Firefox does not work - "Save As..."
Replies: 7
Views: 2340

Re: In-Browser Viewer in Firefox does not work - "Save As...

Hi humpich, Thank you for your post. I tested opening a PDF link in Firefox 14 with XChange Viewer Version 2.5 Build 204 and it is working. Please make sure these settings are correct: Firefox: Options->Applications->PDF-XChangeViewer Document is set to "Use Adobe Acrobat (in Firefox)" Fir...
by Nico - Tracker Supp
Thu Jul 19, 2012 6:48 pm
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 5747

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob Dukes,

Thanks for the update.
We have tested the previous application name issue on build V5.263 and it appears to be working (macros %[DocName] and %[AppName]).
Please could you provide further information so we can confirm that this issue is fixed for V5.263?.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Jul 19, 2012 5:49 pm
Forum: PDF-XChange Viewer SDK
Topic: Crop White Space using PDF Tools SDK
Replies: 48
Views: 16460

Re: Crop White Space using PDF Tools SDK

Hi relapse, Thank you for your post. I believe your approach about how to perform the first rough localization of the target object sounds logic. To discard big regions with white pixels a rough approximation is the way to go. You can find a rectangle that encloses the target object and then do the ...
by Nico - Tracker Supp
Wed Jul 18, 2012 7:01 pm
Forum: PDF-XChange Viewer (End Users)
Topic: 8.5 x 17 printing jobs fail
Replies: 9
Views: 2336

Re: 8.5 x 17 printing jobs fail

Hi Robonglious,

There is a new build available for the Print Drivers.
Could you try to print with the new build please?
You can find it here: https://www.pdf-xchange.com/product ... e-standard
Thanks,
by Nico - Tracker Supp
Mon Jul 16, 2012 11:04 pm
Forum: PDF-XChange Viewer (End Users)
Topic: 8.5 x 17 printing jobs fail
Replies: 9
Views: 2336

Re: 8.5 x 17 printing jobs fail

Hi Robonglious, Please make sure you have the following settings at the PDF-XChange Printer 2012 Properties. Page Size: Custom, 8.5 x 17.0 inches Layout: Type: Standard, Sheet Size: Custom, Size: 8.5 x 17.0, Scale 100 If Layout:Sheet Size is set to Auto, the XChange Viewer settings will override the...
by Nico - Tracker Supp
Sat Jul 14, 2012 12:33 am
Forum: PDF-XChange Viewer (End Users)
Topic: Penwidth vertical and horizontal is different
Replies: 10
Views: 3094

Re: Penwidth vertical and horizontal is different

Hi Lutz, Thank you for the file. I printed your document from Adobe Reader 10.13, Adobe Reader 6.0 and XChange Viewer 2.5.202 to pdf format by using BullZip print driver version 8.2.0.1406 and the pen width apparently was the same (didn't change) in all documents. The color is a little bit darker wh...
by Nico - Tracker Supp
Fri Jul 13, 2012 10:00 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Problems with PDF Object IDs
Replies: 64
Views: 18793

Re: Problems with PDF Object IDs

Hi joeran, Thanks for your post. The option "Always incremental save" from "Options - General - Saving Documents" may have the effect of preserving stable objectIDs because appends modifications or additions of objects at the end of the document and somehow keeps track of the exi...
by Nico - Tracker Supp
Thu Jul 12, 2012 4:59 pm
Forum: PDF-XChange Print Drivers
Topic: Colors too bright when printing ot of Corel Draw
Replies: 8
Views: 3082

Re: Colors too bright when printing ot of Corel Draw

Hi Sven, We would like to ask you the exact version of Corel and PDF-XChange Print Driver (see the Printer Preferences - 'About' Window for this info) you are using to print the Corel Draw file to pdf format. I printed the source file with PDF-XChange Printer 2012 - Version 5.0 build 262, and CorelD...
by Nico - Tracker Supp
Thu Jul 12, 2012 4:40 pm
Forum: PDF-XChange Print Drivers
Topic: Colors too bright when printing ot of Corel Draw
Replies: 8
Views: 3082

Re: Colors too bright when printing ot of Corel Draw

Hi Sven,

Thank you for the file.
We will try to reproduce the defect and give you an update of our progress as soon as possible.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Jul 11, 2012 9:10 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Penwidth vertical and horizontal is different
Replies: 10
Views: 3094

Re: Penwidth vertical and horizontal is different

Hi Lutz,

Thank you for your post.
Could you send us the original pdf source files that you are using to print?
We would like to investigate further this issue.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Jul 11, 2012 5:36 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Feature request: easier annotation
Replies: 2
Views: 1235

Re: Feature request: easier annotation

Thank you both halcyonwords and Bhikkhu Pesala. Thanks for your suggestions and feedback. The e focus for the comments has been discussed here before and both it and the location have been added to the new features wish list for further evaluation. Although we cannot promise right now they will be i...
by Nico - Tracker Supp
Tue Jul 10, 2012 6:05 pm
Forum: PDF-XChange Print Drivers
Topic: Colors too bright when printing ot of Corel Draw
Replies: 8
Views: 3082

Re: Colors too bright when printing ot of Corel Draw

Hi Sven, Thank you for the attached screen shot from Corel. We would like to ask you to send us the original Corel file so that we can try by ourselves. Also, our suspicion is the problem may occur because our printer is based on RGB and not in CMYK. There should be an option in Corel Draw that allo...
by Nico - Tracker Supp
Fri Jul 06, 2012 11:25 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Problem imposing page size
Replies: 6
Views: 3395

Re: Problem imposing page size

Hi Carlo,

Thank you for your post.
Please, could you send us test files (fascicolo_20081211111146015.pdf, 4194Fascicolo.pdf ) at support@pdf-xchange.com?
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Jun 28, 2012 11:20 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Windows explorer / Shell addins
Replies: 1
Views: 977

Re: Windows explorer / Shell addins

Hi pdfxchange-barnard, Thank you for your post. Regarding to your questions, you can merge any number of pdf documents by using PDF tools, its interface is very intuitive and easy to use. We may consider the suggested features in the future and may add them to the wish list of new features but we ca...
by Nico - Tracker Supp
Tue Jun 26, 2012 10:51 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Feature request: modern Search engine
Replies: 9
Views: 3581

Re: Feature request: modern Search engine

Hi Timur,

Thanks for the suggestion, it's a very interesting feature request. I will forward it to the Development team for new features evaluation in future versions of PDF XChange Viewer.

Sincerely,
Nicolas
by Nico - Tracker Supp
Mon Jun 25, 2012 9:24 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Hovering on text fields
Replies: 3
Views: 1344

Re: Hovering on text fields

Hi trackersoftwareuser,

Thanks for your post. You cannot change the tooltip message of the text box with the current version of PDF-XChange Viewer but we are planning to include this feature in version 3.

Thanks,
by Nico - Tracker Supp
Fri Jun 22, 2012 10:04 pm
Forum: PDF-XChange Viewer (End Users)
Topic: File Size after Headers/Footers added ...
Replies: 7
Views: 2182

Re: File Size after Headers/Footers added ...

Hi jeffpvt, The size of your pdf file can get bigger after you print it with the PDF XChange Printer and this is the expected behavior. For example, your pdf source file may contain images objects with vector graphics, which describe how the images have to be rendered by the PDF XChange Viewer but d...
by Nico - Tracker Supp
Thu Jun 21, 2012 12:03 am
Forum: PDF-XChange Viewer (End Users)
Topic: Linking to a Bookmark
Replies: 2
Views: 1466

Re: Linking to a Bookmark

Hi jcaiken, A bookmark can link to many things i.e.: a page within the current document, a web URL, etc. If you want a bookmark to reference another bookmark, both bookmarks need to reference the same object (same page within the current document, same web URL, etc.). In the case of links to pages w...
by Nico - Tracker Supp
Tue Jun 19, 2012 4:51 pm
Forum: PDF-XChange Drivers API SDK
Topic: PDFX4DRV_API.pdf Documentation Woes
Replies: 24
Views: 11973

Re: PDFX4DRV_API.pdf Documentation Woes

Hi David, Confirmed, the only parameter for that function that has changed from version 4 to version 5 is nFontSize, dwFlags remains the same. Therefore, the value you should use is decimal 28 not decimal 14. In the documentation, the least significant bit is Bit 0 which is not used, and Bit 1 sets ...
by Nico - Tracker Supp
Mon Jun 18, 2012 9:48 pm
Forum: PDF-XChange Drivers API SDK
Topic: PDFX4DRV_API.pdf Documentation Woes
Replies: 24
Views: 11973

Re: PDFX4DRV_API.pdf Documentation Woes

Hi David, Thank you for your feedback. Regarding your questions: With regard to FontSize, I feel that the phrase "should be specified in tenth of points" is ambiguous. Does this mean that a value of 105 represents 10.5 point, or that the font size can include one decimal place eg 12.5 ? Ca...
by Nico - Tracker Supp
Tue Jun 12, 2012 12:21 am
Forum: PDF-XChange Drivers API SDK
Topic: PXCp_TransformPage
Replies: 6
Views: 4415

Re: PXCp_TransformPage

Hello elponcho99,

The VB6.0 declaration for PXCp_TransformPage follows:

Code: Select all

Public Declare Function PXCp_TransformPage Lib "xcpro40" (ByVal Doc As Long, ByVal PageNumber As Long, ByRef Matrix As PXC_Matrix, ByVal flags As Long) As Long
by Nico - Tracker Supp
Mon Jun 04, 2012 6:09 pm
Forum: PDF-XChange Viewer SDK
Topic: Microsoft APP-V
Replies: 45
Views: 15054

Re: Microsoft APP-V

UPDATE: We have installed the PDF-XChange Viewer SDK from inside the bubble and successfully ran the View.exe C++ example from the bubble installation (Sequencer program). Now we are working on running the same example from the bubble, not by using the Sequencer but the bubble client. We'll get back...