Search found 6868 matches

by Paul - Tracker Supp
Mon Jan 22, 2024 5:08 pm
Forum: PDF-XChange Editor
Topic: Renaming tabs
Replies: 7
Views: 111

Re: Renaming tabs

Hi, Smudge16

dwelcome to the forums. Do you want to rename the Ribbon names? These:
image.png
If so they are immutable - we do not offer an option to rename them.

You can create your own custom ones though:
image(1).png
Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Jan 22, 2024 3:34 pm
Forum: PDF-XChange Editor
Topic: change link to an embedded document from logo to text
Replies: 5
Views: 97

Re: change link to an embedded document from logo to text

Hi, PatrickDesroCNESST in the PDF specification there are only defined regions on the page for a clickable link. One cannot do true "Hypertext" where the link is directly associated with text. Because of this, the best you can expect is link object that corresponds to the coordinates of th...
by Paul - Tracker Supp
Fri Jan 19, 2024 9:52 pm
Forum: PDF-XChange Editor
Topic: change link to an embedded document from logo to text
Replies: 5
Views: 97

Re: change link to an embedded document from logo to text

Hi, PatrickDesroCNESST

there is an Outlook Add-In - but it is not part of the Editor. It is included in the PDF-XChange Printer Standard.

Details here: https://help.pdf-xchange.com/pdfxs10/ms ... -in_s.html

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Jan 19, 2024 8:35 pm
Forum: PDF-XChange Editor
Topic: Tell Wikipedia what you think of PDF-XChange.
Replies: 0
Views: 143

Tell Wikipedia what you think of PDF-XChange.

This is an open invitation to any users that have used our products for a while to put any unbiased facts they feel relevant on Wikipedia. We are not allowed to make edits ourselves, it needs to be done by someone who is not affiliated with us. https://en.wikipedia.org/wiki/Wikipedia:Policies_and_gu...
by Paul - Tracker Supp
Fri Jan 19, 2024 8:32 pm
Forum: PDF-XChange Editor
Topic: Optimize and save as PDF/A in one step
Replies: 6
Views: 143

Re: Optimize and save as PDF/A in one step

Hi, again

I have confirmation that because this is available in PDF-Tools we will not be repeating it in the Editor.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Jan 19, 2024 4:04 pm
Forum: PDF-XChange Editor
Topic: Optimize and save as PDF/A in one step
Replies: 6
Views: 143

Re: Optimize and save as PDF/A in one step

Hi, toby

I have asked the team their thoughts. Given that PDF-Tools already does this I cannot promise it will be also added to the Editor. At the end of the day it will be at the development team leader's discretion.

I will let you know what they say.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Jan 19, 2024 4:00 pm
Forum: PDF-XChange Editor
Topic: The Wages of One Long Page: Line Spacing SOLVED
Replies: 16
Views: 2648

Re: The Wages of One Long Page: Line Spacing SOLVED

Paul! You're RIGHT - that's Heinlein. One scene from that book that has STAYED with me ever since I was a kid (OK...Uni student) was one of the characters reading in bed lying down as...the text of a book was projected across the ceiling above him. Autoscroll before...we even KNEW it! Gobsmacking, ...
by Paul - Tracker Supp
Thu Jan 18, 2024 4:34 pm
Forum: PDF-XChange Editor
Topic: Feature request - PDF Overlay
Replies: 5
Views: 1400

Re: Feature request - PDF Overlay

Hi, rogerthepan

nice work. I am going to play around a little more with this. My sample didn't match up - it was great - showed me I had different scales on them!

image.png
Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 18, 2024 4:13 pm
Forum: PDF-XChange Editor
Topic: Identity Options "Get the information from Active Directory" is grayed out
Replies: 5
Views: 112

Re: Identity Options "Get the information from Active Directory" is grayed out

Hi, TolisBunso

as I understand it we only poll looking for a local DC. I do not think it supports Azure AD at this juncture. I will reach out to the devs and get confirmation.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Jan 12, 2024 6:37 pm
Forum: PDF-XChange Editor
Topic: The Wages of One Long Page: Line Spacing SOLVED
Replies: 16
Views: 2648

Re: The Wages of One Long Page: Line Spacing SOLVED

Hi, PHK

I think the length of the document is OK. The process I see working is to place each block then respace it before applying the next block.

Or assemble all the text in a word processing app - with the new spacing and create a new PDF from that...

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 11, 2024 10:32 pm
Forum: PDF-XChange Editor
Topic: The Wages of One Long Page: Line Spacing SOLVED
Replies: 16
Views: 2648

Re: The Wages of One Long Page: Line Spacing SOLVED

Hi, shade-cabin-hammock :D :P Yep, yep. You grokked my idea perfectly! (Another throwback LINE for our wee set, eh?) :D :D I have to re-read that. I think it's from Heinlein - "Stranger in a Strange Land"? I spoke to the devs about it and they say that they can do something here to make it...
by Paul - Tracker Supp
Thu Jan 11, 2024 10:12 pm
Forum: PDF-XChange Editor
Topic: Bookmarks Invalidity Report Survives Deletion
Replies: 8
Views: 281

Re: Bookmarks Invalidity Report Survives Deletion

Hi, PHK

no worries mate - all is well that ends well. :)

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 11, 2024 9:22 pm
Forum: PDF-XChange Editor
Topic: Ability to hide empty text field in new comments section SOLVED
Replies: 17
Views: 2346

Re: Ability to hide empty text field in new comments section SOLVED

Hi, fcastillo

I see that. I was hoping to hide then using a combination of "Group By" and "Show" from the Comments Pane Options menu but wasn't able to.

Let me see what I can extract from the devs about the concept.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 11, 2024 5:19 pm
Forum: PDF-XChange Editor
Topic: The Wages of One Long Page: Line Spacing SOLVED
Replies: 16
Views: 2648

Re: The Wages of One Long Page: Line Spacing SOLVED

Hi, shade-cabin-hammock you mean like when you select the text in the text edit tool and use the "Format" tab to set the line spacing? image.png That worked for me with a block of text, but each block then overlaps the previous. image(1).png Now if all the text could be selected at once it...
by Paul - Tracker Supp
Thu Jan 11, 2024 5:09 pm
Forum: PDF-XChange Editor
Topic: Bookmarks Invalidity Report Survives Deletion
Replies: 8
Views: 281

Re: Bookmarks Invalidity Report Survives Deletion

Hi, PHK

thanks for the feedback, you should be able to tell the validator not to worry about childless parents:
image.png
Does that help?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 11, 2024 4:59 pm
Forum: PDF-Tools
Topic: Update to 10.2.0.384
Replies: 13
Views: 584

Update to 10.2.0.384

:)
by Paul - Tracker Supp
Thu Jan 11, 2024 4:58 pm
Forum: PDF-XChange Editor
Topic: Move Quick Access Toolbar below ribbon and customizing it
Replies: 8
Views: 410

Re: Move Quick Access Toolbar below ribbon and customizing it

Willy Van Nuffel wrote: Wed Jan 10, 2024 9:09 pm ...but a right-mouse-click on the Quick Access Toolbar gives a shortcut-menu that has the option "Show Below the Ribbon"...
and I learned something today that I had missed! :D
by Paul - Tracker Supp
Thu Jan 11, 2024 3:38 pm
Forum: PDF-XChange Editor
Topic: Bookmarks Invalidity Report Survives Deletion
Replies: 8
Views: 281

Re: Bookmarks Invalidity Report Survives Deletion

Hi, PHK

I went to try and reproduce this but my bookmarks were good and I failed miserably tying to break one. Can I ask you to send the document you have for this please?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 11, 2024 3:34 pm
Forum: PDF-XChange Editor
Topic: Update is being flagged as a Trojan? [false positive]
Replies: 8
Views: 299

Re: Update is being flagged as a Trojan?

Hi, nunopaixao we have reported this to Microsoft who have acknowledged it as a false positive and say they have removed it from Defender. I will reach out to the development team leader who liaised with Microsoft to see what we expect to see from that moving forward. I can confidently say it is a f...
by Paul - Tracker Supp
Wed Jan 10, 2024 9:03 pm
Forum: PDF-XChange Editor
Topic: Move Quick Access Toolbar below ribbon and customizing it
Replies: 8
Views: 410

Re: Move Quick Access Toolbar below ribbon and customizing it

Hi, plannerguy

well I reached out to ask the reasoning for the design decision and will let you know what is said.

:D

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Jan 10, 2024 8:56 pm
Forum: PDF-XChange Editor
Topic: Form field spacing
Replies: 1
Views: 168

Re: Form field spacing

Hi, darlow

thanks for the report. May we see this PDF in question? If it is sensitive please send it to support@pdf-xchange.com.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Jan 10, 2024 5:04 pm
Forum: PDF-XChange Editor
Topic: Move Quick Access Toolbar below ribbon and customizing it
Replies: 8
Views: 410

Re: Move Quick Access Toolbar below ribbon and customizing it

Hi, plannerguy

it can have items added to it but cannot be relocated. This is by design I believe.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Tue Jan 09, 2024 10:13 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Odd character spacing after OCR
Replies: 9
Views: 581

Re: Odd character spacing after OCR

Hi, cakeandcustard74 the devs have to do some in depth investigation on this. It may take some time. I have raised a ticket around this so we can keep track of the progress. While for internal use only, should yo refer to RT#6740: OCR character spacing issue here any support staff member should be a...
by Paul - Tracker Supp
Tue Jan 09, 2024 6:29 pm
Forum: PDF-XChange Editor
Topic: Gray displayed and printed as yellow
Replies: 7
Views: 405

Re: Gray displayed and printed as yellow

Hi, KD952

the first thing to check is whether those 10 have "Document Color Override" enabled and turn it off is so:

image.png
Let me know how that goes?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Tue Jan 09, 2024 5:57 pm
Forum: PDF-Tools
Topic: Update to 10.2.0.384
Replies: 13
Views: 584

Update to 10.2.0.384

:)
by Paul - Tracker Supp
Tue Jan 09, 2024 5:46 pm
Forum: PDF-Tools
Topic: Update to 10.2.0.384
Replies: 13
Views: 584

Re: Update to 10.2.0.384

Hi, gimpel1 understood. Thank you. We are investigating this. The results are inconsistent, identical files in different instances producing different results from Windows Defender. We are confident the files are clean and this is a false positive by Windows Defender. We continue to look for the cau...
by Paul - Tracker Supp
Tue Jan 09, 2024 4:59 pm
Forum: PDF-Tools
Topic: Update to 10.2.0.384
Replies: 13
Views: 584

Re: Update to 10.2.0.384

Hi, gimpel1

thanks for this. Can you tell us which file you used? Was it the MSI, EXE? Initial checks here show the files as OK so I am keen to know the exact file name of the one that you see reports this.

sincerely

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Tue Jan 09, 2024 4:54 pm
Forum: PDF-XChange Editor
Topic: Viewing PDFs in IE mode not working with v10.2.0.384
Replies: 2
Views: 288

Re: Viewing PDFs in IE mode not working with v10.2.0.384

Hi, Nobbi184

I am having some challenges here too. We are doing some tests and will get back to you here once we have something to tell you.

Thanks for bringing this to our attention.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Jan 08, 2024 6:17 pm
Forum: PDF-XChange Editor
Topic: Page with text+drawing rotated after ocr
Replies: 1
Views: 253

Re: Page with text+drawing rotated after ocr

Hi, Eric

thanks for this. Is there any chance we can see the original before OCR was performed? It looks to me that it may be aligning the drawing not the text and I am keen to test it here.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Jan 08, 2024 4:51 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Odd character spacing after OCR
Replies: 9
Views: 581

Re: Odd character spacing after OCR

Hi, cakeandcustard74

I see the same when I EOCR it here. I am reaching out to the OCR specialist to get his thoughts and will post here what we find.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Mon Jan 08, 2024 3:27 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: Odd character spacing after OCR
Replies: 9
Views: 581

Re: Odd character spacing after OCR

Hi, cakeandcustard74

the sample you provided already has OCR on it and the spacing already there. Do you have a "Pre-OCR" version we can look at?

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Jan 05, 2024 4:27 pm
Forum: PDF-XChange Editor
Topic: Text field character separation SOLVED
Replies: 10
Views: 777

Re: Text field character separation SOLVED

Hi, impreza13 thanks for the post. Editing text in a PDF is far from trivial. Nothing in a PDF is "flows", it is all 100% coordinate based and everything gets it's own coordinates. There are two text editing modes, one where we try and group text in logical "blocks" and another w...
by Paul - Tracker Supp
Fri Jan 05, 2024 3:20 pm
Forum: Editor plugins
Topic: Sharepoint plugin support for managed metadata properties
Replies: 1
Views: 366

Re: Sharepoint plugin support for managed metadata properties

Hi, dboef

10.1.3.383 is the latest and should be better. There will be another release with further fixes soon, so I am keen to hear if 10.1.3.383 works for you.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Jan 04, 2024 3:07 pm
Forum: Office2PDF & MS Office Addin
Topic: Portfolio- how to add more emails in Outlook
Replies: 7
Views: 632

Re: Portfolio- how to add more emails in Outlook

Hi, j.schneider thanks for the feedback, it all makes it's way to the team. and I expect some of this to be done, though as always what does get prioritized is always at the development team's discretion. Regarding the translations, we rely on volunteers for that, maybe this will come soon, hard to ...
by Paul - Tracker Supp
Wed Jan 03, 2024 8:18 pm
Forum: PDF-XChange Editor
Topic: Bug Report: Rename File Does Not Work If Only Changing Case SOLVED
Replies: 11
Views: 2426

Re: Bug Report: Rename File Does Not Work If Only Changing Case SOLVED

Hi, all

I have had it confirmed this is a bug that will be squashed for the next build.

Note this includes filtering the "unacceptable" characters as well as fixing capitalization on Rename.

Thanks for bringing it to our attention.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Jan 03, 2024 6:18 pm
Forum: PDF-XChange Editor
Topic: Bug Report: Rename File Does Not Work If Only Changing Case SOLVED
Replies: 11
Views: 2426

Re: Bug Report: Rename File Does Not Work If Only Changing Case SOLVED

Hi, Jensen Head

I have asked the devs their thoughts on this and will let you know what they think.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Wed Jan 03, 2024 6:00 pm
Forum: PDF-XChange Editor
Topic: Quotes are automatically added to the value of the "Author" field in the "Document Info" block of the "Description" tab
Replies: 1
Views: 375

Re: Quotes are automatically added to the value of the "Author" field in the "Document Info" block of the "Description"

Hi, Jensen Head thanks for the report. I only see it when there are multiple authors, comma separated. image.png Multiple words without a comma separator are fine. image(1).png The behaviour is the same as Adobe. You may use a semi-colon as a separator: image(2).png I hope that helps Kind regards, P...
by Paul - Tracker Supp
Tue Jan 02, 2024 8:24 pm
Forum: PDF-XChange Editor
Topic: Other Than OCR SOLVED
Replies: 3
Views: 877

Re: Other Than OCR SOLVED

Hi, shade-cabin-hammock hard to say without seeing the file. Is it already text based - does it have an associate font already? OCR will assign a font if it can, and there isn't much else available if the text has no associated font data. If you want to send the file to support@pdf-xchange.com we ca...
by Paul - Tracker Supp
Sat Dec 30, 2023 12:04 am
Forum: PDF-XChange Editor
Topic: "Print as image" option behaves oddly.
Replies: 11
Views: 793

Re: "Print as image" option behaves oddly.

Hi, willyg

it depends on the document. Not all documents will be the same, some parts get rasterized when others don't.

There are too many variables to say generically. It is a case by case situation. I hope that helps.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Fri Dec 29, 2023 11:25 pm
Forum: Office2PDF & MS Office Addin
Topic: Output not PDF/A-2b as selected SOLVED
Replies: 9
Views: 5841

Re: Output not PDF/A-2b as selected SOLVED

Hi, User4455 it definitely should be a PDF/A-2b - I tested here and mine was. I validated it here: https://www.pdfen.com/pdf-a-validator What version of the software are you running? Is it the latest? 10.1.3.383? May we see your output file perhaps? email it to support@pdf-xchange.com if it is priva...
by Paul - Tracker Supp
Thu Dec 28, 2023 5:36 pm
Forum: PDF-XChange Editor
Topic: How can I see (verify) the ICC color profile of a PDF?
Replies: 20
Views: 6397

Re: How can I see (verify) the ICC color profile of a PDF?

Laserjones wrote: Thu Dec 28, 2023 4:09 pm But as you can read above, Daniel already created a Feature Request to provide more information in a future release.
I guess we wait and see what comes.
by Paul - Tracker Supp
Fri Dec 22, 2023 4:26 pm
Forum: PDF-XChange Editor
Topic: Document Recovery Pane Opening automatically at every document close
Replies: 4
Views: 1371

Re: Document Recovery Pane Opening automatically at every document close

Hi, CovenStine

you need to remove the recovery info (select it then hit the Delete icon):
image(1).png
or change the settings to not bug you when it is still there:
image.png
I hope that helps.

Kind regards,
Paul - Tracker Supp
by Paul - Tracker Supp
Thu Dec 21, 2023 8:26 pm
Forum: PDF-XChange Editor
Topic: Making the "text indicator" in highlight comments transparent is possible? SOLVED
Replies: 35
Views: 6201

Re: Making the "text indicator" in highlight comments transparent is possible? SOLVED

Hi, 329 I bumped the ticket and raised the priority on the ticket. That does not guarantee a change on their side, just that support is "requesting" that it's priority be raised, at the end of the day, it will be at the development team leader's discretion when this gets done and we have a...
by Paul - Tracker Supp
Tue Dec 19, 2023 11:32 pm
Forum: PDF-XChange Editor
Topic: Forced Exit
Replies: 19
Views: 5441

Re: Forced Exit

Hi, bwelsh_tracker the next time M$ forces me to update and restart. Does this explain why the Editor is closing? Was it Windows trying to restart? At the end of the day, the editor will not send itself a shutdown message unless you tell it to. Something must be sending the Editor the close command ...
by Paul - Tracker Supp
Tue Dec 19, 2023 7:21 pm
Forum: PDF-XChange Editor
Topic: javascript: custom menu item to Mirror (Flip) annotations SOLVED
Replies: 15
Views: 6600

Re: javascript: custom menu item to Mirror (Flip) annotations SOLVED

Hi, David.P there is no option to specify a ribbon on which to put the Tool. If you are using the Classic menu yo can then tell it what menu it should be on: 5th8pk8C1NZgk9Av.png // This adds a menu item app.addMenuItem( { cName: "changeColorAllMenu", cUser: "Change Colors…", oIc...