PDF XChange Forum

Hi miu94, Welcome to the forum. Please note that the Viewer is discontinued and as such there will be no future updates/fixes for it. Please test these files with the Viewer's successor - the PDF-XChange Editor and check if you experience the same problem. You can find more information about the Edi...

Hi ngzero,

Welcome to the forum.

In order to see and/or edit the position of an object - please select it and go to Main menu -> Object -> Transform selection.
You can read more about this feature in our online manual:
https://help.pdf-xchange.com/pdfxe6/object_ed.html

Regards,
Radi

Hi sparkyguy, Please make sure that the Updater is not running when you import the registry. Please note that when you close the Updater with the X from the upper right corner of its window - it doesn't really close, it minimizes to the system tray. You should right click on the updater's icon from ...

Hello sparkyguy, Please close the Updater (if it is running), then download and run the attached registry file: TrackerLogFile.zip This will enable the debug options in the updater. Once done, start the updater again, try to check for updates and after it times out - click on the upper left corner o...

Hello sparkyguy, Thanks for your post. We haven't received other similar reports so this issue might be specific for your machine. The first thing your should check is whether your anti-virus application or firewall block our updater's access to the internet. Please try adding our updater to the tru...

Hi Bhikkhu,

Thanks for updating this topic, the version history pages have been updated indeed.

Regards,
Radi

Hi Klaus, Our developers confirmed that these dates would work for them. I believe that 8th of June will be the better one, but I suggest we confirm this closer to this date (around 5th, Monday) so we can confirm the exact time at which we can arrange the remote session. You can contact us here or d...

Hi Klaus, In order to be able to pinpoint the problem, one of our developers would need a remote access to your computer. Is this something that you are willing to provide so we can debug the problem? If yes, what is your availability? We would ideally want to schedule this for 31 May or after, as o...

Hi highstream,

Could you please let us know if the Editor changes the file associations only on update or every time when it was started?

Regards,
Radi

Hi pmcnulty,

I'm happy I was able to help.

Regards,
Radi

Hi pmcnulty, Thanks for your post. I used your stamp on a random PDF file and was able to place it successfully without the black background. Could you please let us know if you experience this behaviour in all PDF files you place this stamp or just a particular one? If it is the latter, please do s...

Hello bobdanker, Thanks for your post and your suggestion. I'll forward it to our development team for consideration. Please note that I cannot guarantee that this will be implemented. Meanwhile, you can just copy/paste Signatures and Initials objects instead of placing one on each page. The Editor ...

Hi Smiley, Thanks for you post. Unfortunately we do not have a boolean search for the moment. However, you can try using our proximity search to adjust the search results. To do this, please search from the Search pane inside the Editor (Ctrl+Shift+F), click on the Options button -> Proximity and ch...

Hello Ed,

Thanks for your post.

You are correct, we do not offer such a feature for the moment. We already have a feature request for this and our developers are considering implementing it.
Please note that I cannot guarantee that this will be implemented in the future.

Regards,
Radi

Hi Logilink, We usually issue a free license for a completed translation e.g. if you translate a 100% of the Editor - a free license for the Editor will be issued. If the language that you would like to translate our products to already exists in our database, then it depends on the untranslated per...

Hi Mitch, Thanks for your post. I am afraid that batch image editing is not possible using the Editor. We do provide some basic filters that you may apply to each image before creating the PDF file, but that is all we offer in terms of image editing. If you would like to edit your images before crea...

Hello k.smiletzki,

Could you please contact us on support@pdf-xchange.com providing your activation code so we can check it for you? Thanks.

Regards,
Radi

Hello Rotem,

I can see that you also sent us an e-mail about this problem, which I already answered.
Let's continue the conversation there as it involves license information, which is not suitable for public forums. Thanks.

Regards,
Radi

Hi s.g.,

We have created a feature request ticket for this, please see its number below:
#3866: FR: Presentation mode for the Editor when using Multiple Monitors.

Unfortunately, for now, we do not have information about when this feature will be implemented in the Editor.

Regards,
Radi

Hi Marsingg, You can edit the Editor's settings, even restrict some of its features using an Active Directory Group Policy and an ADMX file. Please take a look at the following knowledge base article to find our how to do this: https://www.pdf-xchange.com/knowledgebase/494 Please note that the Viewe...

Hello teodor, Welcome to the forum! You can insert a PDF document into an already opened document in the Editor by dragging the file from Windows explorer and dropping it in the Thumbnails pane in the Editor (to show/hide this pane, please press Ctrl+T). You can read more about the Thumbnails pane h...

Hello Matt, I believe that the Signatures and Initials is the perfect feature for this kind of operations. You can find it in the Main menu -> Document -> Signatures and Initials. Please take a look at the following article from our online help to find our more about this feature: https://help.pdf-x...

Hi guys,

I can see that ticket #3791 is marked as 'Resolved'. The fix should be available in the next build of Lite (320), which is due to be released early February.

Regards,
Radi

Hi Guys, @HaPe, some of the older versions of Adobe Reader were working in the described by me method. Perhaps they fixed this in the later ones. @Conti, could you please send us one of the files with which you experience this issue so we can check it at our end? If you do not wish to upload it to a...

Hello Conti, Welcome to the forum. When you create a fillable form with one Adobe's Pro products - they implement a special certificate in this file so the free Adobe Reader can save the text filled in the forms. Unfortunately, this certificate can be obtained only by a paid Adobe product and nothin...

Hi Peter,

You can view all bookmarks in your document from the Bookmarks Pane (Ctrl+B). You can also select and delete any number of bookmarks from this pane - just select them using your mouse and hit the Delete button on your keyboard.

Regards,
Radi

Hello kongyiu9998,

I am afraid that this cannot be done automatically. However, you can rename the bookmarks and add their page number after their name, then you can re-arrange them with your mouse - drag/drop.

Regards,
Radi

Hi 3DREAL, Welcome to the forum! About 85% of the Editor's/Viewer's features are free to use with the rest requiring a license. You can use all features, but please note that using one of the licensed features without a valid license will result in 'Buy now' stamps on top of every page of your final...

Hello Zunar,

You can upload the video online and send us a link or send us the video directly.
In both cases - please use support@pdf-xchange.com
Please include a link to this forum topic in the e-mail.

Regards,
Radi

Hello Gerard82, I've tested printing from both PDF-XChange Lite and PDF-XChange Standard and the save as dialogue is always shown for me. Please make sure that this option is enabled in your printer's preferences (Save tab), see the attached screenshot. To access your printer's preferences - please ...

Hi Sandstone,

This is a known problem in the current build of the Editor and our developers are already investigating it.
Meanwhile, you can try using the workaround from the following topic:
https://forum.pdf-xchange.com/ ... 86#p104686

Regards,
Radi

Hello RdelaRoza, It seems like something went wrong during the installation process. Please try to uninstall all Tracker Software products from your computer and then re-install using the latest version of PDF-XChange PRO. You can find the installer here: https://www.pdf-xchange.com/PDFXPro6.zip Reg...

Hello Willy, You are correct, the installer is the same and the difference is made by the installed license (Editor or Editor Plus). This behaviour is intentional, we believe that there will be many more complaints from new users that are looking for a specific installer for the Editor Plus if we re...

Hello Ralf, Unfortunately there is no automatic way to add the file name during the print process. However, you can add it manually using the Watermarks feature (Document -> Watermarks -> Add...) You can select the File name macro from the macro list and place the watermark on a desired location/pag...

Hello HaPe, I was able to reproduce both problems and created two tickets in our internal system so our developers can investigate the problems: RT#3633 Editor 317.1: Splitting a page removes all links on the page. RT#3634 Editor 317.1: Undoing a split page closes the Editor. Please refer to the abo...

Hello 898746163, Welcome to our forums. You can use the free version of the Viewer for any purpose (even commercial) provided you do not charge your clients specifically for the use of the Viewer or profit from its distribution. Please note that about 85% of the features in the Viewer are free to us...

Hi RHelenius,

I'll report the current installation behaviour to our developers.

Regards,
Radi

Hi RHelenius, Welcome to the forum! The additional languages are installed by default in the Editor's folder. If you would like to use them in PDF Tools, you would have to copy the desired OCR language files manually. Just copy the files from C:\Program Files\Tracker Software\PDF Editor\PluginsData\...

Hi iberger,

I'm sorry, but we still do not have a fixed release date for this feature.

Regards,
Radi

Hello chong, Welcome to our forums. I am afraid that you cannot export a PDF file to a read only PDF file. However, you can protect your files by adding a security password. Please take a look at the following knowledge base articles to find out how to secure a document: How do I secure a document w...

Hi dxcarnadi,

It seems like you've minimized your toolbar. Please try maximizing it from the small triangle icon located on the right side of the window (see the attached screenshot).

Regards,
Radi

Hi Daniel,

Please try combining the two files first and then print them as Will suggested.
You can combine files from File -> New Document -> Combine files into a single PDF.

Regards,
Radi

Hi dcrichmond, Welcome to the forum. This is the normal information you see when you summarise your comments. If the comments include any text in their pop-up - it will also be shown in the summary. To add a comment to your highlights just double click any highlight and type in the text you would li...

Hi HaPe,

Thanks for this helpful suggestion.

Regards,
Radi

Hi Michael,

It seems like you did not upload your screenshots. Please archive them before attaching them to your post. Thanks.

Regards,
Radi

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