Search found 6815 matches

by Will - Tracker Supp
Wed Aug 14, 2019 12:52 pm
Forum: PDF-XChange Editor
Topic: Avoid demo version & add and remove license
Replies: 7
Views: 1695

Re: Avoid demo version & add and remove license

Hi Alex, Thanks for the post! 1. Avoid demo version: Is it possible to suppress the option to activate the demo version? Do you mean that you would like to hide features that require a license? If so, you can push either a registry key, or a settings file that already has this option set ( File --> ...
by Will - Tracker Supp
Wed Aug 14, 2019 9:49 am
Forum: PDF-XChange Editor
Topic: Print Multiple Open PDFs
Replies: 3
Views: 833

Re: Print Multiple Open PDFs

Hi lamensterms,

Thanks for the post - Please see this topic:
viewtopic.php?f=35&t=16474&p=67015&hili ... ipt#p67015

Thanks,
by Will - Tracker Supp
Tue Aug 13, 2019 1:29 pm
Forum: PDF-XChange Editor
Topic: Create PDF form from Excel
Replies: 1
Views: 675

Re: Create PDF form from Excel

Hi 8fjrode3,

Thanks for the post - I'm afraid that this isn't possible and this would be a little different than your other post, so I'm not entirely sure that it's something we are working on, in terms of a direct conversion to a fillable form, in one step.

Thanks,
by Will - Tracker Supp
Tue Aug 13, 2019 1:26 pm
Forum: PDF-XChange Editor
Topic: How to create form from PDF document
Replies: 1
Views: 616

Re: How to create form from PDF document

Hi 8fjrode3,

Thanks for the post - I'm afraid that this isn't possible at the moment, but is something that we plan to implement as I understand. It's quite difficult to implement though, so I cannot give any time frame at this point.

Thanks,
by Will - Tracker Supp
Mon Aug 12, 2019 2:33 pm
Forum: PDF-XChange Viewer (End Users)
Topic: How to change the file icon of PDF-XChange Viewer?
Replies: 5
Views: 2255

Re: How to change the file icon of PDF-XChange Viewer?

Hi Kewl,

Thanks for the post - What exactly are you trying to change the icon to? Did you want e.g. a preview of the file (thumbnail)?

Thanks,
by Will - Tracker Supp
Mon Aug 12, 2019 11:28 am
Forum: PDF-Tools
Topic: No permissions for this operation
Replies: 3
Views: 1757

Re: No permissions for this operation

Hi MFRE,

Thanks for the post - Can you please send a few sample files that you're seeing this with? If you can't upload them here, please send them to support@pdf-xchange.com with a link back to this topic for reference.

Thanks,
by Will - Tracker Supp
Fri Aug 09, 2019 9:10 am
Forum: PDF-XChange Editor
Topic: Open multiple PDF's - tabs in alphabetical order?
Replies: 2
Views: 703

Re: Open multiple PDF's - tabs in alphabetical order?

Hi Robert,

Thanks for the post - I'm afraid that we actually don't have any control over this. The documents are opened in the order in which Windows passes them to us. You should see the same thing in other applications that also open multiple tabs.

Thanks,
by Will - Tracker Supp
Thu Aug 08, 2019 2:55 pm
Forum: PDF-XChange Editor
Topic: 8.0.330.0/W7 x64: Russian language is absent in OCR languages.
Replies: 9
Views: 2339

Re: 8.0.330.0/W7 x64: Russian language is absent in OCR languages.

Hi Dromandon, Unfortunately, as I understand, the fix didn't work correctly and we're now waiting on a fix from the developers of the library that we use for this new OCR. It's something that has to be fixed directly in their code and, as a result, there's little we can do for the time being. I'll a...
by Will - Tracker Supp
Thu Aug 08, 2019 11:39 am
Forum: PDF-XChange Viewer (End Users)
Topic: No download of old manuals?
Replies: 3
Views: 1973

Re: No download of old manuals?

No worries, you too! Enjoy what's left of the summer :wink: (As a redheaded Canadian, I'm praying for Winter).
by Will - Tracker Supp
Thu Aug 08, 2019 10:47 am
Forum: PDF-XChange Viewer (End Users)
Topic: No download of old manuals?
Replies: 3
Views: 1973

Re: No download of old manuals?

Hi Peter,

Thanks for the post - The direct link is here:
https://www.pdf-xchange.com/PDFVManual.pdf

The manuals were moved and it looks like we need to update the links. Apologies for that and good catch!

Cheers,
by Will - Tracker Supp
Thu Aug 08, 2019 8:44 am
Forum: PDF-XChange Editor
Topic: Flatten Annotations
Replies: 1
Views: 539

Re: Flatten Annotations

Hi GermanStMB,

Thanks for the post - So long as the document hasn't been saved, then the Undo feature should still be able to undo the flatten, but once you have saved and closed the document then there is nothing that can be done.

Thanks,
by Will - Tracker Supp
Wed Aug 07, 2019 10:41 am
Forum: PDF-XChange Editor
Topic: Checkbox Question
Replies: 5
Views: 1330

Re: Checkbox Question

Thanks for that Lev - I've not seen that before, quite interesting :D
by Will - Tracker Supp
Wed Aug 07, 2019 8:47 am
Forum: PDF-XChange Editor
Topic: Half page content missing
Replies: 5
Views: 1413

Re: Half page content missing

Hi plamen9227, Thanks for the post - This is a very unusual issue. Are you able to upload the file here, or send it to support@pdf-xchange.com with a link back to this topic for reference? We'll also need step-by-step instructions on how to reproduce the issue (or as near as you can manage). Cheers,
by Will - Tracker Supp
Tue Jul 30, 2019 9:17 am
Forum: PDF-XChange Editor
Topic: [Documentation] Separate windows with separate panels SOLVED
Replies: 3
Views: 1313

Re: [Feature request] Separate windows with separate settings SOLVED

Hi Daniel,

Thanks for the post - Please try unchecking this setting, in the Preferences:
image.png
Thanks,
by Will - Tracker Supp
Mon Jul 29, 2019 12:15 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Black boxes around edits and comments?
Replies: 5
Views: 2394

Re: Black boxes around edits and comments?

Hi Scott,

Thanks for the post - The Viewer is no longer supported as it was replaced by the Editor several years ago. Please try the Editor and see if that helps:
https://www.pdf-xchange.com/downloads

Thanks,
by Will - Tracker Supp
Fri Jul 26, 2019 9:15 am
Forum: PDF-XChange Editor
Topic: Auto Recovery do not work
Replies: 5
Views: 1571

Re: Auto Recovery do not work

Hi hafeesh, Thanks for that - I'll pass this to the devs. to see what we can do, but I'm not sure that we have many avenues of investigation here. As mentioned before, if there was a Bluescreen then the TMP files can be wiped and there is nothing that we can do to prevent this. Regarding an auto-sav...
by Will - Tracker Supp
Wed Jul 24, 2019 2:38 pm
Forum: PDF-XChange Editor
Topic: Can not fill document with form fields.
Replies: 1
Views: 596

Re: Can not fill document with form fields.

Hi 3d1l,

Thanks for the post - I've responded to your email regarding this and have requested the file. This is most likely due to security restrictions, but we'll need the file to know for sure.

Thanks,
by Will - Tracker Supp
Wed Jul 24, 2019 12:03 pm
Forum: PDF-XChange Editor
Topic: Auto Recovery do not work
Replies: 5
Views: 1571

Re: Auto Recovery do not work

Hi hafeesh, I was initially misinformed here - I've now been told that we actually do store data in temporary files, as would normally be expected of such a feature. Here is what one of our developers has said (to me): The recovery data is being stored in the Temp files not in the memory. He probabl...
by Will - Tracker Supp
Wed Jul 24, 2019 9:24 am
Forum: PDF-XChange Editor
Topic: Auto Recovery do not work
Replies: 5
Views: 1571

Re: Auto Recovery do not work

Hi hafeesh, For now the recovery data is held in memory. This means that if the Editor crashes, then the document recovery will work as expected, but if the PC shuts down then all data in memory is purged and the memory registers reset; this means that we cannot offer any recovery because we don't h...
by Will - Tracker Supp
Wed Jul 24, 2019 9:23 am
Forum: PDF-XChange Editor
Topic: Auto Save
Replies: 3
Views: 1041

Re: Auto Save

Hi hafeesh,

Thanks for creating a dedicated topic for that issue - I'll respond there. For any reading this and interested, the topic can be found here:
viewtopic.php?f=62&t=32866

Thanks,
by Will - Tracker Supp
Tue Jul 23, 2019 2:11 pm
Forum: PDF-XChange Editor
Topic: Keyboard shortcut to switch from bookmark-area to text-area
Replies: 7
Views: 1778

Re: Keyboard shortcut to switch from bookmark-area to text-area

Hi lly, Thanks for the post - I'm afraid that this isn't a feature likely to be implemented. The complexity of implementing the ability to set the focus of panes, certain pop-ups, the document, etc. is quite high and would take quite a lot of work. Even once implemented, my colleagues and I are not ...
by Will - Tracker Supp
Tue Jul 23, 2019 9:19 am
Forum: PDF-XChange Editor
Topic: Javascript question function call from another .js file SOLVED
Replies: 5
Views: 1943

Re: Javascript question function call from another .js file SOLVED

Hi Fritz,

Sorry for the lack of response, but glad you got this working and thanks for the tip! :)

Cheers,
by Will - Tracker Supp
Tue Jul 23, 2019 8:15 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR Chinese Problems
Replies: 4
Views: 2627

Re: OCR Chinese Problems

Ah apologies, I see a colleague is already dealing with it. My email client didn't return any results for your forum email address.

Thanks!
by Will - Tracker Supp
Tue Jul 23, 2019 8:12 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR Chinese Problems
Replies: 4
Views: 2627

Re: OCR Chinese Problems

Hi blksam2,

I'm afraid that I'm not seeing any email. Can you please try again and see if was a one off?

Thanks,
by Will - Tracker Supp
Mon Jul 22, 2019 1:36 pm
Forum: PDF-XChange Editor
Topic: Making the Link
Replies: 5
Views: 1057

Re: Making the Link

Hi mnvinonator,

Thanks for that, but I'm afraid that myself and my colleagues are still having difficulty understanding. Are you attempting to set default actions for links? Can you send a screen-shot of your settings?

Thanks,
by Will - Tracker Supp
Mon Jul 22, 2019 9:10 am
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: OCR Chinese Problems
Replies: 4
Views: 2627

Re: OCR Chinese Problems

Hi blksam2, Thanks for the post - Are you using the standard OCR or the Enhanced OCR? You can check here: image.png Also, please send the file as we will not be able to correct any issues without it. If you don't want to upload the document here, then please send it directly to support@pdf-xchange.c...
by Will - Tracker Supp
Mon Jul 22, 2019 8:54 am
Forum: PDF-XChange Editor
Topic: Classic UI menu navigation via keyboard
Replies: 1
Views: 445

Re: Classic UI menu navigation via keyboard

Hi miloe,

Thanks for the post - This may just have been an omission (so not quite a bug), or there may be a good reason for it. I'll pass it to the dev. team.

Cheers,
by Will - Tracker Supp
Mon Jul 22, 2019 8:52 am
Forum: PDF-XChange Editor
Topic: keeps forgetting keyboard shortcuts!
Replies: 3
Views: 898

Re: keeps forgetting keyboard shortcuts!

Hi humam2104, Thanks for the post - This suggests that something is stopping us from writing changes to the registry. Please try disabling your antivirus (temporarily) and make sure that you either have no registry cleaners installed (e.g. CCleaner) or, if you must have one, add en exclusion for HKE...
by Will - Tracker Supp
Mon Jul 22, 2019 8:45 am
Forum: PDF-XChange Editor
Topic: False URLs?! SOLVED
Replies: 9
Views: 2377

Re: False URLs?! SOLVED

Hi humam2104,

Thanks for that - I've tested here and see the same thing. I've created an internal development ticket to track the progress, so please reference RT-4854 when requesting status updates.

Thanks,
by Will - Tracker Supp
Sun Jul 21, 2019 8:53 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: remove the invisible text
Replies: 1
Views: 1979

Re: remove the invisible text

Hi blksam2, Thanks for the post - This function works entirely by providing only an invisible text layer, rather than replacing the images, so deleting the text defeats the purpose. Is there something different that you're looking for; perhaps we can help? Otherwise, you can use the Content Pane ( V...
by Will - Tracker Supp
Sun Jul 21, 2019 8:51 pm
Forum: PDF-XChange Editor
Topic: Making the Link
Replies: 5
Views: 1057

Re: Making the Link

Hi mnvinonator,

Thanks for the post, but I'm afraid that I don't quite understand the issue. Can you please try to provide more detail?

Thanks,
by Will - Tracker Supp
Sat Jul 20, 2019 8:24 pm
Forum: PDF-XChange Editor
Topic: Convert PDF to B&W
Replies: 13
Views: 2845

Re: Convert PDF to B&W

Hi all,

Thanks for that Andreas :D

The Editor also includes this feature, under the Convert tab:
image.png
Cheers,
by Will - Tracker Supp
Tue Jul 16, 2019 10:57 am
Forum: PDF-XChange Editor
Topic: Annotations having rectangular frame
Replies: 19
Views: 3370

Re: Annotations having rectangular frame

Thanks for the suggestions - we'll certainly take them into consideration! :)
by Will - Tracker Supp
Tue Jul 16, 2019 7:29 am
Forum: PDF-Tools
Topic: Cannot Add digital signature SOLVED
Replies: 2
Views: 2786

Re: Cannot Add digital signature SOLVED

Hi mvcad,

Awesome, glad that you solved the issue! :)
by Will - Tracker Supp
Mon Jul 15, 2019 3:31 pm
Forum: PDF-XChange Editor
Topic: merge mored PDF files on one page
Replies: 5
Views: 1213

Re: merge mored PDF files on one page

Hi cfessler,

Unfortunately we can't change this. The ISO Specification is quite specific on page sizes (shapes, if you will). You can certainly manually arrange the content on each page to look like that, 'inside' a single, larger page.

Cheers,
by Will - Tracker Supp
Mon Jul 15, 2019 2:06 pm
Forum: PDF-XChange Print Drivers
Topic: Printing Progress window issues
Replies: 15
Views: 4250

Re: Printing Progress window issues

Hi galileo84,

Thanks for that - Please try the latest release and see if that helps:
https://www.pdf-xchange.com/downloads

Thanks,
by Will - Tracker Supp
Mon Jul 15, 2019 10:18 am
Forum: PDF-XChange Editor
Topic: Bad behavior when losing connection to file
Replies: 5
Views: 1369

Re: Bad behavior when losing connection to file

Hi Seeker45, This is something that we are looking to change. As I understand (though cannot confirm at this time), we're planning to add the ability to retry and save a local copy. Either way, the goal is that changes made do not need to be lost. I understand how frustrating this can be and do appr...