Search found 1645 matches

by Patrick-Tracker Supp
Tue Jun 24, 2014 12:25 am
Forum: PDF-XChange Editor
Topic: Show / Hide sidebar
Replies: 7
Views: 1948

Re: Show / Hide sidebar

Thank you Willy Van Nuffel,

t.yellow.eyes,

The bookmarks pane can be toggled on or off using ctrl+b and Ctrl+m for the annotations.

I hope this helps!
by Patrick-Tracker Supp
Fri Jun 20, 2014 5:49 pm
Forum: PDF-XChange Print Drivers
Topic: Keeps spooling
Replies: 3
Views: 2005

Re: Keeps spooling

Hi John,

I got your email, looking forward to your reply! :D
by Patrick-Tracker Supp
Wed Jun 18, 2014 7:45 pm
Forum: PDF-XChange Print Drivers
Topic: Keeps spooling
Replies: 3
Views: 2005

Re: Keeps spooling

Hello John, Welcome to our forums, From what program are you trying to print to PDF when you see this issue? Also, could you please provide the original document before you see the issue? If the document contains sensitive information, please feel free to email it to me at support@pdf-xchange.com wi...
by Patrick-Tracker Supp
Wed Jun 18, 2014 7:18 pm
Forum: PDF-XChange Editor
Topic: Select Text in Annotation
Replies: 5
Views: 1608

Re: Select Text in Annotation

Thank you for your patience, we hope to have this implemented soon. :)
by Patrick-Tracker Supp
Tue Jun 17, 2014 8:00 pm
Forum: PDF-XChange Editor
Topic: V3 vs V5, what's changes?
Replies: 3
Views: 1420

Re: V3 vs V5, what's changes?

Hello chanh Thank you for the question. The reason for the big jump from V3 to V5.5 in the Editor was to equalize our other products to make it simpler for everybody to determine what version they have. For example: Previously, a user could have had the pro bundle with the Editor at V3, PDF-Tools at...
by Patrick-Tracker Supp
Tue Jun 17, 2014 12:18 am
Forum: PDF-XChange Editor
Topic: Exit from Editing mode
Replies: 2
Views: 1188

Re: Exit from Editing mode

Hello Dmitry,

This feature has been added as of version 5.5 build 308.1 of the Editor.

Cheers!
by Patrick-Tracker Supp
Thu Jun 12, 2014 5:17 pm
Forum: PDF-XChange Editor
Topic: Unable to Edit Distance Info
Replies: 5
Views: 1391

Re: Unable to Edit Distance Info

Hello keystone structural engineering, llc This feature has not yet been implemented; however, we will be coming out with this addition in either build 309 or 310. in the new feature, when the distance is specified by the user, the scale will be automatically set. For now, you will need to adjust th...
by Patrick-Tracker Supp
Wed Jun 11, 2014 4:26 pm
Forum: PDF-XChange Editor
Topic: Troubleshooting Startup Performance
Replies: 53
Views: 14674

Re: Troubleshooting Startup Performance

we are looking into a number of possible causes .. One we have found is that if a user has previously had a document opened in the Editor, closes it, then reopens again, the process has not yet been properly released - can you confirm if this is so in your case by opening the task manager (Ctrl + Sh...
by Patrick-Tracker Supp
Wed Jun 11, 2014 4:09 pm
Forum: PDF-XChange Editor
Topic: Open File link function.
Replies: 18
Views: 4292

Re: Open File link function.

Hello gdery

Thank you for this info.

Could you please specify the environment of the target files? Is is a VPN and SMB? Is it Sharepoint? FTP? WebDAV etc? There are many mechanisms for remote access to files and not all of them are supported.

Thank you!
by Patrick-Tracker Supp
Mon Jun 09, 2014 8:01 pm
Forum: PDF-XChange Viewer (End Users)
Topic: not displaying transparencies/fades/blends correctly
Replies: 10
Views: 3018

Re: not displaying transparencies/fades/blends correctly

hello grizlyadams!

Thank you for the post.

There is a topic on the subject of email clients: https://forum.pdf-xchange.com/ ... 497#p83497

I hope this helps!

G'day!
by Patrick-Tracker Supp
Wed Jun 04, 2014 10:35 pm
Forum: PDF-XChange Editor
Topic: Want to restore all tabs from last session.
Replies: 3
Views: 1347

Re: Want to restore all tabs from last session.

randle's english school,

Im am sorry, I forgot to mention that this was implemented as of build 308 of the editor, you will need to update/upgrade. Please read the following KB article on how to do so: https://www.pdf-xchange.com/knowledgebase/435

Hope this helps!
by Patrick-Tracker Supp
Wed Jun 04, 2014 10:16 pm
Forum: PDF-XChange Editor
Topic: Want to restore all tabs from last session.
Replies: 3
Views: 1347

Re: Want to restore all tabs from last session.

Hello randle's english school

You will find the "resore last session" option under Edit-->Preferences-->Document-->Open Documents

I hope this helps!
by Patrick-Tracker Supp
Wed Jun 04, 2014 10:04 pm
Forum: PDF-XChange Viewer (End Users)
Topic: not displaying transparencies/fades/blends correctly
Replies: 10
Views: 3018

Re: not displaying transparencies/fades/blends correctly

Hello grizlyadams Thank you for the post, and welcome to the forum. The current build of the Editor (version 5.5 build 308.1) is a fully released product and displays everything fine on my end (as far as I can tell). Please download and install the Editor to give it a try: https://www.pdf-xchange.co...
by Patrick-Tracker Supp
Tue Jun 03, 2014 4:26 pm
Forum: PDF-XChange Editor
Topic: Removing black parts in pdf
Replies: 1
Views: 923

Re: Removing black parts in pdf

Hello thomas oberhauser, Thank you for the post. I would recommend making use of the snapsot tool. Click and drag into the area you wish to keep, this copies the selection to the clipboard. Once you have don this, create a new document (Ctrl+N) then paste the snapshot using Ctrl+V or Right Click-->P...
by Patrick-Tracker Supp
Mon Jun 02, 2014 8:52 pm
Forum: PDF-XChange Editor
Topic: Text is cut off
Replies: 8
Views: 2484

Re: Text is cut off

Hello melverc,

Thank you for your patience. The issue has been resolved and the solution should be made available for the next build.

cheers!
by Patrick-Tracker Supp
Fri May 30, 2014 9:35 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Print 2-sides manually
Replies: 1
Views: 1098

Re: Print 2-sides manually

Hello MarshallAbrams, thank you for the post- Currently there is no "oficial" way to print double sided on a single sided printer. A good way to print double sided would be to first print-->Pages Range-->Subset: even pages then print, stack the pages back into the printer, and print every ...
by Patrick-Tracker Supp
Wed May 28, 2014 10:02 pm
Forum: PDF-XChange Editor
Topic: Licensing
Replies: 1
Views: 895

Re: Licensing

Hello ds1 thank you for the post- As long as the build date is before the date of your maintenance expiry, you will be able to uninstall and re-install on the same or another computer. (E.G. Version 5.5Build 308, release May 27th 2014. For the sake of simplicity, let's say that the maintenance expir...
by Patrick-Tracker Supp
Wed May 28, 2014 4:45 pm
Forum: PDF-XChange Print Drivers
Topic: Free Offer for Home/Academic Users?
Replies: 4
Views: 2273

Re: Free Offer for Home/Academic Users?

Hello Don_Pedro thank you for the post- We do not offer the Editor for free for academic users. We have an offer of 50% off for academic users. You will need to send us an email with your student ID or from an academic account (e.g. patrick.charest@viu.bc.ca). Please send your credentials to sales@p...
by Patrick-Tracker Supp
Tue May 27, 2014 6:24 pm
Forum: PDF-XChange Viewer (End Users)
Topic: All tools are grayed out
Replies: 3
Views: 1240

Re: All tools are grayed out

Hello johnsover Welcome to the forum! The problem you are encountering is that there is likely security on the document. To see if there is security on the document use: Ctrl+d-->Security You are also using and old product. though this is likely not the cause of this issue, I highly recommend that y...
by Patrick-Tracker Supp
Mon May 26, 2014 6:02 pm
Forum: PDF-XChange Editor
Topic: Deleting one or more pages from PDF file
Replies: 4
Views: 1711

Re: Deleting one or more pages from PDF file

Our apologies for that inconvenience, our website has gone into maintenance mode for some testing before we release the latest build of the Editor. with respect to the security of the document, you will need to ask the author for the password to unlock the document. If you are the author, and you ha...
by Patrick-Tracker Supp
Thu May 22, 2014 10:05 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Computer Hardware
Replies: 6
Views: 2170

Re: Computer Hardware

Hello bledford, Thanks for the post. What is the nature of the performance issues you are having? One way to increase the memory that the Viewer is allowed to use is described in the following KB: https://www.pdf-xchange.com/knowledgebase/230 You could also try using the Editor as it is far better a...
by Patrick-Tracker Supp
Wed May 21, 2014 7:01 pm
Forum: PDF-XChange Translators
Topic: Welcome translators.
Replies: 15
Views: 17738

Re: Welcome translators.

Post to this forum if you notice any errors in translation. Post a screen shot of the mistake with the appropriate correction and we will do our best to fix it!

We appreciate the feedback!
by Patrick-Tracker Supp
Tue May 20, 2014 11:29 pm
Forum: PDF-XChange Print Drivers
Topic: Lite printer driver not working
Replies: 7
Views: 2769

Re: Lite printer driver not working

Alright,

Do let us know how it turns out. If it does not work, try the msi installer for both V5 and V4.

HTH
by Patrick-Tracker Supp
Tue May 20, 2014 11:22 pm
Forum: PDF-XChange Print Drivers
Topic: Lite printer driver not working
Replies: 7
Views: 2769

Re: Lite printer driver not working

Hello eradin,

Welcome to Forum-

What installer did you use e.g. .zip or msi?

Try downloading version 4 from the previous versions link on the downloads page of our website and see if that helps.
by Patrick-Tracker Supp
Tue May 20, 2014 3:33 pm
Forum: PDF-XChange Editor
Topic: Change language does not change all menus
Replies: 1
Views: 953

Re: Change language does not change all menus

Thank you for that information Peter2,

I will pass this on to the devs. I will also test other languages to see if this issue presents itself again.
Thanks again.
by Patrick-Tracker Supp
Fri May 16, 2014 6:14 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Tile large files - no page range
Replies: 4
Views: 1534

Re: Tile large files - no page range

Hello Peter2

The change has been made and submitted to the development team for implementation!

:D
by Patrick-Tracker Supp
Fri May 16, 2014 4:05 pm
Forum: PDF-XChange Editor
Topic: How is the new Editor going?
Replies: 26
Views: 6852

Re: Anything happened to the company?

Hello tseubanks, Thank you for the suggestion, however we are focusing most of our efforts towards quality product and support, and we currently can not commit to such a venture for the foreseeable future. There has been talk around the office of video tutorials, and it may be something that we will...
by Patrick-Tracker Supp
Tue May 13, 2014 9:03 pm
Forum: PDF-XChange Print Drivers
Topic: Dialogue for "File already exists"
Replies: 3
Views: 1687

Re: Dialogue for "File already exists"

Hello Peter2, Thanks for the post- there are no attachments... With regards to the typo in the German translation: All of our translations (baring the French, Russian and Ukranian ones) are done by volunteers. If there is a mistake please do point it out and provide a correction and we will do our b...
by Patrick-Tracker Supp
Tue May 13, 2014 3:28 pm
Forum: PDF-XChange Editor
Topic: Update coming soon?
Replies: 5
Views: 2064

Re: Update coming soon?

No problem,

Happy to inform :D
by Patrick-Tracker Supp
Mon May 12, 2014 9:12 pm
Forum: PDF-XChange Editor
Topic: 'Check for updates ...' facility
Replies: 8
Views: 2822

Re: 'Check for updates ...' facility

Hello again old.pdf.user The feature for checking for updates is still in the works and I really do not have anything to say on some kind of timeline. I do know however that when it is implemented, the updater will be all inclusive. Likely automatically checking for updates and notifying you as soon...
by Patrick-Tracker Supp
Mon May 12, 2014 8:04 pm
Forum: PDF-XChange Editor
Topic: Update coming soon?
Replies: 5
Views: 2064

Re: Update coming soon?

hi old.pdf.user

Things seem to be doing ok and as far as I can tell we are on track. We should be doing some testing tomorrow (5/13/2014 provided the wizards have not been too overworked :wink: )
by Patrick-Tracker Supp
Fri May 09, 2014 4:12 pm
Forum: PDF-XChange Editor
Topic: Update coming soon?
Replies: 5
Views: 2064

Re: Update coming soon?

Hello gate1975mlm,

Thanks for the post- The next update (build 308) should be available for download later this month (acts of god not withstanding :shock: )

HTH
by Patrick-Tracker Supp
Thu May 01, 2014 8:59 pm
Forum: PDF-XChange Viewer (End Users)
Topic: display pdf in browser
Replies: 22
Views: 5819

Re: display pdf in browser

Hi AbdulRahiem,

:D Thanks!
by Patrick-Tracker Supp
Wed Apr 30, 2014 10:12 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Problem with image print
Replies: 8
Views: 2834

Re: Problem with image print

Hi maximator,

Have you tried using the PDF XChange Editor? It is our newest version and major update.
Direct download here: https://www.pdf-xchange.com/PDFXVE3.zip

The Editor will likely solve your issue as the print engine has been completely rewritten.
by Patrick-Tracker Supp
Wed Apr 30, 2014 9:52 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Problem with image print
Replies: 8
Views: 2834

Re: Problem with image print

Hi maximator,

You are actually running an older version of the Viewer.

Please go to Help-->Check For updates and run the updater.

Hope this helps!
by Patrick-Tracker Supp
Wed Apr 30, 2014 9:21 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Problem with image print
Replies: 8
Views: 2834

Re: Problem with image print

Hello maximator, Welcome to our forum!! Please advise on what build of the Viewer you are using? help-->About I would also recommend updating to the Editor as it has replaced the Viewer. You can use both side by side for as long as you want. Downloads page: https://www.pdf-xchange.com/product/downlo...
by Patrick-Tracker Supp
Wed Apr 30, 2014 4:03 pm
Forum: PDF-XChange Editor
Topic: Duplex printing: Editor not as smart as Viewer
Replies: 10
Views: 3806

Re: Duplex printing: Editor not as smart as Viewer

Setting the printer's own preferences to "Landscape", and using Auto results in a correct orientation, but I'd rather not need to change the printer's prefs, since #1 it requires an additionnal step and #2 I frequently switch between "Booklet" and "standard" printing h...
by Patrick-Tracker Supp
Tue Apr 29, 2014 10:00 pm
Forum: PDF-XChange Editor
Topic: PDF Editor portable version
Replies: 3
Views: 1678

Re: PDF Editor portable version

Hello mirec33
Thank you for the question. Unfortunately there is no Portable Editor as of right now. Our development team is actively working on building one.
by Patrick-Tracker Supp
Thu Apr 17, 2014 11:18 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Losing text when combining forms
Replies: 3
Views: 4052

Re: Losing text when combining forms

Hello ksudavid, Thank you for the post, Unfortunately the copy form fields feature has not yet been implemented. We are working on getting this feature out and available to users but do not yet have a timeline as to when it will be released. We thank you for your patience and understanding in this m...
by Patrick-Tracker Supp
Wed Apr 09, 2014 8:42 pm
Forum: PDF-XChange Editor
Topic: Text is cut off
Replies: 8
Views: 2484

Re: Text is cut off

Always happy to help, melverc.
You can email us to check the status of your ticket at:
support@pdf-xchange.com
by Patrick-Tracker Supp
Wed Apr 09, 2014 6:33 pm
Forum: PDF-XChange Editor
Topic: Text is cut off
Replies: 8
Views: 2484

Re: Text is cut off

Hi melverc,
I was able to reproduce this issue here and I have created an internal ticket. We greatly appreciate your patience and understanding in this matter.
Ticket 2444
by Patrick-Tracker Supp
Tue Apr 08, 2014 10:29 pm
Forum: PDF-XChange Editor
Topic: Text is cut off
Replies: 8
Views: 2484

Re: Text is cut off

Hi melverc,
I'm seeing the same issue here and I am running some tests. Could you please send the original form that was created BEFORE it had been filled out?
Thanks a bunch,
Tracker support.
by Patrick-Tracker Supp
Tue Apr 08, 2014 9:00 pm
Forum: PDF-XChange Editor
Topic: Text is cut off
Replies: 8
Views: 2484

Re: Text is cut off

Hi melverc,
Could you send me the actual file? I need to run some tests. Is your surface running win. 8 or win. 8.1?
I look forward to your reply.