Search found 1793 matches

by Dimitar - Tracker Supp
Tue Jan 02, 2024 10:00 am
Forum: PDF-XChange (End Users FR)
Topic: Group or ungroup from elements
Replies: 7
Views: 3177

Re: Group or ungroup from elements

Hello Ralf_Reddings,

We can't make any promises but our developers are working on adding this feature to the PDF Editor.

We will ask them to prioritize this task.

Regards.
by Dimitar - Tracker Supp
Fri Dec 29, 2023 11:43 am
Forum: PDF-XChange Print Drivers
Topic: Vertical Japanese is not printed correctly. SOLVED
Replies: 5
Views: 6451

Re: Vertical Japanese is not printed correctly. SOLVED

Hello, Welcome to our forum. It looks like something happened to the images you tried to upload to this thread. Can I ask you to upload them again so we can see what the problem is? Also, please tell us what version your PDF editor is. You can see this information in the PDF editor's Help -> About m...
by Dimitar - Tracker Supp
Fri Dec 29, 2023 8:36 am
Forum: PDF-XChange Editor
Topic: Error when setup signatures
Replies: 1
Views: 426

Re: Error when setup signatures

Hello beachrough,

The DocuSign has nothing to do with the signatures our PDF Editor creates.

If your initial signature has expired you need to create a new one.

image.png


By doing so, you may add the new information.

Regards.
by Dimitar - Tracker Supp
Wed Dec 27, 2023 10:13 am
Forum: PDF-XChange Editor
Topic: Wrong font with diacritic
Replies: 5
Views: 1509

Re: Wrong font with diacritic

Thanks for the input, Willy.

Indeed that is the case.

Regards.
by Dimitar - Tracker Supp
Wed Dec 27, 2023 7:19 am
Forum: PDF-XChange Editor
Topic: Convert to PDF in Excel - Many pages instead of one
Replies: 8
Views: 1208

Re: Convert to PDF in Excel - Many pages instead of one

Hello maksimzhang,
Are there any plans to update this functionality or address this in the future?
Yes, an improvement in this area is planned, so please always keep your product up to date.

Regards.
by Dimitar - Tracker Supp
Fri Dec 22, 2023 9:24 am
Forum: PDF-XChange Editor
Topic: Cannot change the pencil smooth level
Replies: 4
Views: 1217

Re: Cannot change the pencil smooth level

Hello lester1027,

Could you please tell us what version is your PDF Editor?

You can see this info in the PDF Editor's Help -> About menu.

Also, please tell me where are you changing the smooth level.

Regards.
by Dimitar - Tracker Supp
Thu Dec 21, 2023 2:00 pm
Forum: PDF-XChange Editor
Topic: About the page shown after selecting and deleting a range by Click and Shift+Click in the Thumbnails pane
Replies: 3
Views: 1671

Re: About the page shown after selecting and deleting a range by Click and Shift+Click in the Thumbnails pane

Hello rakunavi,

Thank you for you for noticing this.

I'm not sure if this is a bug or just unwanted behavior but I will ask our developers to have a look at this.

We will get back to you when they offer some explanation.

Regards.
by Dimitar - Tracker Supp
Mon Dec 11, 2023 2:19 pm
Forum: PDF-XChange Editor
Topic: How do i enable these lines ?
Replies: 3
Views: 3232

Re: How do i enable these lines ?

Hello xd003, That indeed looks like a useful feature but unfortunately at the moment, we don't have it in our PDF Editor. However, I will create a Feature Request ticket in our internal ticket system. I can not make promises as to whether this would be approved or when it could be implemented, as th...
by Dimitar - Tracker Supp
Mon Dec 11, 2023 9:23 am
Forum: PDF-XChange Editor
Topic: Stamp files disappearing
Replies: 19
Views: 11412

Re: Stamp files disappearing

Hello UeliF,

Please go to this folder:

C:\Users\YOUR USER NAME\AppData\Roaming\Tracker Software\PDFXEditor\3.0\Stamps\

...and check if they are not renamed to something like this - file_name.BAK

If they are, please rename them back to file_name.PDF

Regards.
by Dimitar - Tracker Supp
Fri Dec 08, 2023 8:34 am
Forum: PDF-XChange Editor
Topic: How to sign document without certificate SOLVED
Replies: 9
Views: 12880

Re: How to sign document without certificate SOLVED

Hello WhenWinter,

Could you please send us an example file that indicates this problem?

Please also tell me what version is your PDF Editor?

You can see this info in the PDF Editor's Help -> About menu.

Regards.
by Dimitar - Tracker Supp
Fri Dec 08, 2023 7:13 am
Forum: PDF-XChange Editor
Topic: 3D-Print
Replies: 5
Views: 5039

Re: 3D-Print

The good news is that the fix will be available in the next build.

Regards.
by Dimitar - Tracker Supp
Thu Dec 07, 2023 3:28 pm
Forum: PDF-XChange Editor
Topic: How can I see (verify) the ICC color profile of a PDF?
Replies: 20
Views: 6393

Re: How can I see (verify) the ICC color profile of a PDF?

Hello Joerg,

Please try this tool and see if it will get the information you need:

image.png

...or you may check here:

image(1).png



Regards.
by Dimitar - Tracker Supp
Wed Dec 06, 2023 7:12 am
Forum: PDF-XChange Editor
Topic: Best text to speech voices [Question]
Replies: 3
Views: 3588

Re: Best text to speech voices [Question]

Hello MedBooster,

I thought you might have some voice recommendations?
Unfortunately, no. This feature is quite specific for each user.

I've tried Balabolka, but it would not work

Do you mean that it does not appear in the list, even though it is installed under the Windows OS?


Regards.
by Dimitar - Tracker Supp
Tue Dec 05, 2023 7:41 am
Forum: PDF-XChange Editor
Topic: How to track users installed in 50 Pack users Licensed PDF XChange Editor
Replies: 7
Views: 5066

Re: How to track users installed in 50 Pack users Licensed PDF XChange Editor

Hello jkferrer, I have one more question, does uninstalling the PDF Xchange editor removes its license to make room for another PC? No, it does not. This is the standard procedure for migrating a license: 1. First , remove the license from the old PC, via "Help > License Key > [select key] > Re...
by Dimitar - Tracker Supp
Mon Dec 04, 2023 3:31 pm
Forum: PDF-XChange Editor
Topic: Christmas wishlist 2024
Replies: 1
Views: 2770

Re: Christmas wishlist 2024

Our developers are working on all of your wishes.

It seems that Santa has a lot of work to do. :-)
by Dimitar - Tracker Supp
Mon Dec 04, 2023 3:26 pm
Forum: PDF-XChange Editor
Topic: Highlite
Replies: 2
Views: 2934

Re: Highlite

Thanks for the help, rakunavi.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 3:18 pm
Forum: PDF-XChange Editor
Topic: Can't locate find and replace option
Replies: 4
Views: 3440

Re: Can't locate find and replace option

Indeed, this is not an easy thing to achieve.

We are aware of the importance of this feature, but it will take some time to add it.

Regards.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 3:04 pm
Forum: PDF-XChange Editor
Topic: Delete (or change) many elements with the same object number or text
Replies: 37
Views: 20197

Re: Delete (or change) many elements with the same object number or text

Thanks for the input.

This will really be a useful feature to have.

Regards.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 3:01 pm
Forum: PDF-XChange Editor
Topic: Export to Word of underlined text
Replies: 3
Views: 4336

Re: Export to Word of underlined text

Hello roland leners & associates,

Welcome to our Forum.

Could you please provide us with a test document that indicates this problem?

A link to one of the websites you are using will also be very helpful.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 2:51 pm
Forum: PDF-XChange Editor
Topic: Best text to speech voices [Question]
Replies: 3
Views: 3588

Re: Best text to speech voices [Question]

Hello MedBooster,

If you manage to install these under Windows OS, our PDF Editor will use them.

Regards.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 1:56 pm
Forum: PDF-XChange Editor
Topic: Navigate Backward and Forward
Replies: 70
Views: 23449

Re: Navigate Backward and Forward

That's what this forum is for.

Thanks for the input.

Our developers are working on all FRs and bugs but some of them are not so easy to solve.

Regards.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 1:45 pm
Forum: PDF-XChange Editor
Topic: Pdf to Word conversion is very inaccurate
Replies: 6
Views: 3243

Re: Pdf to Word conversion is very inaccurate

Hello xd003, Thank you for the file provided. I managed to reproduce the problem on my end, so I forwarded it to our developers for further investigation. When there is development on this issue we will notify you. Thank you for your patience and understanding while we are doing our best to solve th...
by Dimitar - Tracker Supp
Mon Dec 04, 2023 1:15 pm
Forum: PDF-XChange Editor
Topic: Navigate Backward and Forward
Replies: 70
Views: 23449

Re: Navigate Backward and Forward

I am afraid not.
The thread was never set to "solved", and I was wondering about multi monitor focusing as well... You see this would be a great way to switch between focusing on two PDFs in two separate windows for example.
We will see what can be done about this.

Regards.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 12:39 pm
Forum: PDF-XChange Editor
Topic: Wishlist: Add points to poygon by Ctrl
Replies: 15
Views: 5293

Re: Wishlist: Add points to poygon by Ctrl

Still no news, I'm afraid.

We will keep you posted on any progress.

Regards.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 12:35 pm
Forum: PDF-XChange Editor
Topic: 3D-Print
Replies: 5
Views: 5039

Re: 3D-Print

Hello maksimzhang, Thank you for the file provided. I managed to reproduce the problem using your file, so I forwarded it to our developers for further investigation. When there is development on this issue I will contact you. Thank you for your patience and understanding while we are doing our best...
by Dimitar - Tracker Supp
Mon Dec 04, 2023 11:12 am
Forum: PDF-XChange Editor
Topic: Unable to edit pdf
Replies: 9
Views: 5237

Re: Unable to edit pdf

Thank you for the additional information.

We will add this to the support ticket.

Regards.
by Dimitar - Tracker Supp
Mon Dec 04, 2023 11:10 am
Forum: PDF-XChange Editor
Topic: jump labels SOLVED
Replies: 6
Views: 4862

jump labels SOLVED

:)
by Dimitar - Tracker Supp
Mon Dec 04, 2023 10:32 am
Forum: PDF-XChange Editor
Topic: How to track users installed in 50 Pack users Licensed PDF XChange Editor
Replies: 7
Views: 5066

Re: How to track users installed in 50 Pack users Licensed PDF XChange Editor

Hello jkferrer, Welcome to our Forum. Usually, this information can be seen in the Activations List menu, which is located in the account your company has on our website. However, In your case, the Activations List Is missing. The reason you don't have an Activation List is that your license key is ...
by Dimitar - Tracker Supp
Tue Nov 28, 2023 3:03 pm
Forum: OCR- For the PDF-XChange Editor and Viewer
Topic: No IE plugin in explorer to use for preview pane
Replies: 1
Views: 7469

Re: No IE plugin in explorer to use for preview pane

Hello lillj, Welcome to our Forum. First please make sure you have the latest version of your product installed. You can download it at this location: https://www.pdf-xchange.com/product/downloads If the prereview still doesn't work, please try re-registering the shell extensions by following these ...
by Dimitar - Tracker Supp
Tue Nov 28, 2023 1:42 pm
Forum: PDF-XChange Editor
Topic: Read text to speech arrow navigation
Replies: 4
Views: 3530

Re: Read text to speech arrow navigation

Thanks for understanding. :-)
by Dimitar - Tracker Supp
Mon Nov 27, 2023 1:30 pm
Forum: PDF-XChange Editor
Topic: Stop stamp border clipping edge of page
Replies: 2
Views: 2741

Re: Stop stamp border clipping edge of page

Thanks for the input rakunavi.

Indeed, the stamp cannot be directly placed off the page, but it can be moved later.

Regards.
by Dimitar - Tracker Supp
Thu Nov 23, 2023 10:32 am
Forum: PDF-XChange (End Users FR)
Topic: FR - lock file so multiple users can not edit same pdf in same time
Replies: 13
Views: 6588

Re: FR - lock file so multiple users can not edit same pdf in same time

Hello ICT_AVE,

Welcome to our Fоrum.

Our developers are working on this.

We are aware of how important this feature is, so will keep you all posted on any progress.

Regards.
by Dimitar - Tracker Supp
Wed Nov 22, 2023 2:33 pm
Forum: PDF-XChange Editor
Topic: Ctrl+click operations to select or deselect object may fail on the 3rd and later objects under dotted selection frame
Replies: 8
Views: 4759

Re: Ctrl+click operations to select or deselect object may fail on the 3rd and later objects under dotted selection fram

Hello rakunavi, Thank you for reporting this issue to us. I sent all the information about this case to our developers and opened a support ticket. #6702: Editor 383: Unable to select all the lines while holding the Ctrl button When there is development on this issue we will notify you. Thank you fo...
by Dimitar - Tracker Supp
Mon Nov 20, 2023 10:48 am
Forum: PDF-XChange Editor
Topic: Missing line when rendering PDF file
Replies: 3
Views: 1540

Re: Missing line when rendering PDF file

Hello andreas123 and FDP,

Our developers told me that the problem will be fixed in the next version.

Unfortunately, I cannot tell you when the next one will be released exactly.

We usually have a new build released every 6-8 weeks.

Regards.
by Dimitar - Tracker Supp
Fri Nov 17, 2023 9:36 am
Forum: PDF-XChange Editor
Topic: Open session dual screen laptop SOLVED
Replies: 11
Views: 8650

Re: Open session dual screen laptop SOLVED

I guess that is true.

If you could, please provide us with the details we asked about earlier, in case our developers decide to investigate this case.

Regards.
by Dimitar - Tracker Supp
Thu Nov 16, 2023 3:24 pm
Forum: PDF-XChange Editor
Topic: Open session dual screen laptop SOLVED
Replies: 11
Views: 8650

Re: Open session dual screen laptop SOLVED

Hello MedBooster, I'm also on a Laptop with two monitors but it seems that in my case it loads on the second monitor ( the correct one in my case)! Could you please give us more details about your laptop and the second monitor( make, model, etc.. )? Also, please confirm if you are using the latest v...
by Dimitar - Tracker Supp
Thu Nov 16, 2023 2:50 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Disable Message Box
Replies: 2
Views: 3137

Re: Disable Message Box

Hi all,

Removing the script will be the best approach, otherwise you have to disable JavaScrip support completely, which will affect the rest of your files as well.

Regards.