PDF XChange Forum

Respectfully - the Editor SDK is not for novices or those with no fundamental understanding of the PDF Structure. You are expected to have a working knowledge of the PDF standard and specification to be able to utilize our products fully. The PDF format is exceptionally complex and we to document or...

Adobe are threatening to SUE licensed users who have paid for their product if they dont stop using it - CRAZY... Adobe threatening to SUE its own licensed users if they continue to use their legacy products !!! You couldn't make this up - if you wont sign up to Adobe's subscription based use of it...

Please email this request to support@pdf-xchange.com along with your license info and we will be pleased to assist further.

Can you please advise the name of your application and its purpose - unless I am mistaken - it looks like you have simply repacked/renamed our end user application and redistributed it ?

Please provide a download link for a trial of your application so we can confirm it is a legal use of our product.

Can you please confirm which SDK you are using - is it the PDF-XChange Editor SDK ?

If so you have posted in the wrong forum and to get the attention of the correct member of staff - e.g. a developer on support, please move this post to the correct forum.

Thanks

Steve, One important restriction you should be aware of and this is made clear in our license and other area's of our documentation and web site - you cannot create an application using our SDK's which essentially provides general PDF creation for users - essentially bypassing the need for an end us...

Pleasure Simon

Hi, Under the terms of your Editor SDK license you are already required to do as follows which will be sufficient to use the items mentioned. 7. PROPRIETARY RIGHTS AND COPYRIGHT NOTICES Except for the limited license granted herein, TRACKER, and its suppliers, retains exclusive ownership of all inte...

thanks for your understanding - rest assured we will take your comments on board.

thanks David

excellent

Hi, Welcome and sorry to hear you are having issues. Can you please send a sample file to our support email (pls do not post here for privacy reasons) support@pdf-xchange.com with a link back to this thread in your email. Also please advise the build of PDF-XChange (e.g. exact build from the product...

Unless we receive other reports of memory issues in 'real working' situations and examples then we do not intend to investigate this further - but for now we are satisfied that there is nothing extraordinary going on here that is of an unreasonable nature and satisfied that in realistic working situ...

PDF-XChange Lite as with the Standard now does not have Version number in the List - but if you bring up the printers list and enter the preferences/properties it is there in the 'About' window for you info if needed. Can you advise in what applications you have looked to see if its available to pri...

Thanks Peter - appreciate your patience and whilst a fix will not be possible today, if there is a confirmed problem we should get it into the schedule to be fixed without delay if at all possible.

Cheers !

Hi Apologies for the delay in replying it seems this was inadvertently ignored - can you please advise if this is still your desire ?

Thanks

Hi, For future ref - please create a new post rather than adding to an existing one which could well be on an entirely different or very specific topic (e.g. such as yours). Thanks. To answer your question - there are multiple ways to achieve this depending on the PDF and its internal content struct...

I am afraid we have no current plans to offer this option at this time.

Can you please update to the latest release and advise if you are still experiencing this issue (7.0 build 323.2)

Thanks

Could you please try Build 323.2 released yesterday and advise if this helps ?

Many thanks

I have passed this to our lead developer for the Editor and I would expect you to receive a reply later today.

Thanks for your patience.

Pleasure.

Excellent news - thanks.

Noted in other posts and being addressed.

Thanks for your patience.

Hi,

We are aware that some 'bloat' has crept into the conversion of image files in recent builds and we are set to address this in an upcoming build.

Thanks for your patience.

Thanks - this issue has been past to the dev team for investigation ...

Thanks for your patience.

Thanks for the files - forwarded to the dev team ...

Thanks for your report and patience.

Hi, Can I ask you to please check the new release from yesterday 323.2 - thanks If you are still having issues after this - please advise your Windows OS and any other specific factors you feel could be relevant. If you are having problems - we may need to request a remote session to see if we can i...

By default - the Editor should open using the last settings used.

This happens for me correctly in all modes in Windows 10 - can you advise please your Windows OS version ?

Thanks

No problem - please advise when you can.

Thanks guys - this is being investigated - so no need to report further ...

Pleasure

Excellent news - pleased all is well

Thanks for your patience - have a great 2018 yourself when it comes

We have already answered as to why we have finally capitulated and added the Ribbon UI and I dont propose to repeat that again in this post or multiple times every time a user voices an objection or dislike, suffice to say that you still have the Classic UI as an option. It would have been far easie...

Hi all and specifically you Bhikkhu ... Many of you have been with us a long time and we have valued your support and feedback along our journey ... All major new releases of any product are important to any company and indeed its clients - change is rarely welcome as it requires a learning curve fo...

Hi, respectfully Timur - our DEV's and Support team don't have the time to discuss in detail every developer's ideas on how and why everything works the way it does - do you have a specific question - for example, are you hoping to remove all content and images from these pages and be left just with...

Hi Jeff,

i have given the dev member responsible a reminder and hope to have an answer shortly - thanks for your patience.

Please provide us with an outline of some specific detail of what you would need and how you would see it integrating/working and we will advise on a guide price..

Please email this specification to sales@pdf-xchange.com with a link back tot his topic for reference in the email.

thanks

Hi Jeff, This was posted over the weekend by our Team and the usual staff member who updates the version history is away on vacation until early next week - will try and get this updated in his absence - it essentially as I understand it corrects some issues related to Win XP and our drivers - yes u...

Well we have to concede you have found an 'old' reference to VB on our site that required changing and now has been. This changes nothing in regards the statements that have been made previously - we are looking to see what can be done to assist - it cannot be done in a 'heart beat' - it will take s...

firstly - we have not abandoned anything - we have said we will look at attempting to assist - and that is exactly want we will do, but it will take longer than 24 hours so please be patient. However - please be aware this whatever the outcome of our attempts - VB6 is not supported by MS and therefo...

Thanks for the comments Peter/Willy,

your comments are noted and we are working on fine tuning and modifying/adding skins - so please bear with us whilst we adapt and modify and hopefully we can address your concerns over the coming days/weeks.

Cheers

As Explained - we HAVE documented the most commonly used features and will document others - on request or as we find use for them based on the assumption that if we have found them useful - others will too.

Thanks.

Hi, There are many many thousands of possible functions, properties and methods and we will not be documenting all of them as many are either unlikely to ever be utilised or necessary - ever. We have documented those that we have found useful in building our own products (so therefore those we expec...

Vivek, Our development team have asked me to convey to you that they are not here to code your application for you but to assist you with your coding (not providing it) and specifically related to our SDK. You need to provide sample code that you have created and where you have issues that relate to...

Thanks for the confirmation Stephen,

I have forwarded you question to the appropriate staff member who will I am sure be in touch very soon.

Thanks for your patience.

Hi Stephen, Before you proceed too far - please be aware of the license limitations in regards using the Editor SDK ... Have you read the license agreement in full and ensured you are in compliance ? Specifically(but not limited to); 2. END USER APPLICATION The Application Software developed by Lice...

Nothing has changed in regards the status of this - the Viewer SDK is no longer in development and has been replaced by the Editor SDK, You will either need to use our Core API SDK (the PDF-Tools replacement SDK) or the Editor SDK if you want to use scanning functionality/compression. Please downloa...

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