Search found 1924 matches

by Vasyl-Tracker Dev Team
Tue Jul 10, 2018 5:52 pm
Forum: PDF-XChange Editor
Topic: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))
Replies: 12
Views: 1109

Re: Background color (enable tooltips) problem? (build 326 PDF-XChPRO v7.0))

Hi CharlesF.

We reproduced your issue and will fix it in next build for sure.

Best
Regards.
by Vasyl-Tracker Dev Team
Mon Jul 09, 2018 7:21 pm
Forum: PDF-XChange Editor
Topic: Text Selection in RTL text
Replies: 8
Views: 686

Re: Text Selection in RTL text

Hi Yossizahn.

We see that there is something wrong with our cursor positioning in RTL-text. We will investigate and fix it in near future.
Thanks for report.
The ticket number for reference is #4412: Editor 326.0 Text cursor in RTL language files.

Cheers.
by Vasyl-Tracker Dev Team
Thu Jun 21, 2018 12:05 am
Forum: PDF-XChange Editor SDK
Topic: 2-byte characters are not input in FIND(Ctrl-F)
Replies: 6
Views: 955

Re: 2-byte characters are not input in FIND(Ctrl-F)

Hi userpark. Thank you. As I said recently - it looks that events-loop in C# app 'eating' some keyboard events for some popup windows - that is in the deep of .NET Framework. Unfortunately, we still don't know why it occurred. But we found one workaround and made fix from our side. In new upcoming b...
by Vasyl-Tracker Dev Team
Mon Jun 18, 2018 5:39 pm
Forum: PDF-XChange Editor SDK
Topic: 2-byte characters are not input in FIND(Ctrl-F)
Replies: 6
Views: 955

Re: 2-byte characters are not input in FIND(Ctrl-F)

Hi userpark.

We reproduced your issue and will try to fix it. Initially it looks that events-loop in C# app 'eating' some keyboard events. Currently we don't know why.

Cheers.
by Vasyl-Tracker Dev Team
Fri Jun 15, 2018 11:37 pm
Forum: PDF-XChange Viewer SDK
Topic: error when open new window and open pdf
Replies: 4
Views: 1435

Re: error when open new window and open pdf

Hi TamiHoltzer. were can I find documentation about how to use javascript to manipulate the object ( to perform more functions , use properties ) There is description of Viewer's objects hierarchy: https://help.tracker-software.com/DEV/default.aspx?pageid=ViewerAXSDK:topic_namedobjects You may use p...
by Vasyl-Tracker Dev Team
Fri Jun 08, 2018 5:09 pm
Forum: PDF-XChange Viewer SDK
Topic: Update page count after deleting a page
Replies: 2
Views: 1519

Re: Update page count after deleting a page

Hi Shaun Luttin.

We will fix that issue in new upcoming build.

Cheers.
by Vasyl-Tracker Dev Team
Thu Jun 07, 2018 7:50 pm
Forum: PDF-XChange Viewer SDK
Topic: Notifications.Mouse.Filter = All is not surfacing mouse click events.
Replies: 1
Views: 1035

Re: Notifications.Mouse.Filter = All is not surfacing mouse click events.

Hi, Shaun Luttin.

We cannot reproduce any problem with catching all mouse events when "Notifications.Mouse.Filter" is set to "All" (-1 - is equivalent value).
Can you provide simple example app to reproduce it? Also please check which version of our SDK you using. May be it is too old..

Cheers.
by Vasyl-Tracker Dev Team
Thu Jun 07, 2018 7:29 pm
Forum: PDF-XChange Viewer SDK
Topic: Mouse click notifications for Scroll Bars...
Replies: 5
Views: 2007

Re: Mouse click notifications for Scroll Bars...

Hi DSSavant. Sorry for big delay with answer. This feature was added long time ago. You already are able to catch the R-Click notification over the scrollbars by: pdfCtl.SetProperty(name + "Notifications.Mouse.Filter", -1); .... .... youreventhandler OnEvent(type, name, dataIn, dataOut, flags) { if ...
by Vasyl-Tracker Dev Team
Wed May 30, 2018 6:38 pm
Forum: PDF-XChange Editor
Topic: Named Destination ISSUE . V6 of the Xchange Editor
Replies: 29
Views: 2510

Re: Named Destination ISSUE . V6 of the Xchange Editor

Hi jotagoman.

In the new upcoming build we will add the new "Use Inherit Zoom" option to the options-menu of NamedDestinations pane. You will be able to turn off it (will be enabled by default) and then create new named destinations with proper zoom level.

Cheers.
by Vasyl-Tracker Dev Team
Tue May 29, 2018 10:35 pm
Forum: PDF-XChange Viewer SDK
Topic: error when open new window and open pdf
Replies: 4
Views: 1435

Re: error when open new window and open pdf

Hi TamiHoltzer. Its hard to say without working example where is problem exactly.. Anyway, please try slightly change order: firstly open new window and then close main window. Also when you closing window please try firstly close the document opened in that window by: PDFView.CloseDocument(0, 10); ...
by Vasyl-Tracker Dev Team
Tue May 29, 2018 7:55 pm
Forum: PDF-XChange Editor
Topic: Dialogue about closing all opened documents
Replies: 4
Views: 411

Re: Dialogue about closing all opened documents

Hi Peter.

In next build we will change order of such two buttons as you suggested. Thanks.

Cheers.
by Vasyl-Tracker Dev Team
Mon May 28, 2018 8:55 pm
Forum: PDF-XChange Editor SDK
Topic: Toolbars and menubars vanished
Replies: 15
Views: 1077

Re: Toolbars and menubars vanished

Hi Charu. We investigated your settings.dat file and see that all cmd-panes (i.e. - containers of cmd-bars) are hidden: HiddenCmdPanes.png It looks like that user 'mistakenly' hit the Ctrl+F8 combination that toggles all cmd-panes. May be that is the reason.. Tip: you may fixup that issue in runtime...
by Vasyl-Tracker Dev Team
Wed May 16, 2018 12:11 am
Forum: PDF-XChange Editor SDK
Topic: How to view attached pdf in single document mode? SOLVED
Replies: 8
Views: 1145

Re: How to view attached pdf in single document mode? SOLVED

Hi cew.

This issue will be fixed in next build. Thanks for report.

Cheers.
by Vasyl-Tracker Dev Team
Fri May 04, 2018 6:15 pm
Forum: PDF-XChange Editor
Topic: Advanced Search should be a toggle
Replies: 8
Views: 645

Re: Advanced Search should be a toggle

Hi Parzival. Actually there is two different commands with different shortcuts: 1. Search (Ctrl+Shift+F) - it opens the Search pane, it doesn't toggle the pane, just show . 2. Search Pane (Ctrl+Alt+F) - it toggles the Search pane SearchCommands.png So you already have a good options to use.. HTH.
by Vasyl-Tracker Dev Team
Wed Apr 25, 2018 9:02 pm
Forum: PDF-XChange Editor
Topic: 2 bugs with images
Replies: 8
Views: 937

Re: 2 bugs with images

Hi All. In the Editor you already have a possibility to export original images, without any viewing transformations like scaling, rotating etc. (an special viewing-transformation is always applied when any image is displayed on pdf-page) . To do it you need to turn on one option in context menu for ...
by Vasyl-Tracker Dev Team
Mon Apr 16, 2018 6:07 pm
Forum: PDF-XChange Editor
Topic: Save session and application "Exit" with multiple windows
Replies: 19
Views: 1597

Re: Save session and application "Exit" with multiple windows

Hi David and Timur.

We fixed one minor bug that causes this effect on the session restore.
The fix will be available in new upcoming build(325).

Cheers.
by Vasyl-Tracker Dev Team
Wed Apr 11, 2018 1:55 am
Forum: Touchscreen Devices
Topic: Scrolling in Fullscreen Mode w. Touchscreen
Replies: 13
Views: 7239

Re: Scrolling in Fullscreen Mode w. Touchscreen

Hi All.

In new upcoming build(325) in presentation mode the double-tap(or left double-click by mouse) will also be handled as 'Go to Previous Page'.
In the future we will think more how to simplify the page-navigation process on touch-devices..

Cheers.
by Vasyl-Tracker Dev Team
Thu Apr 05, 2018 8:20 pm
Forum: PDF-XChange Editor
Topic: Javascript related error opening fillable tax form
Replies: 6
Views: 453

Re: Javascript related error opening fillable tax form

Hi, pm1315. You can open that document for sure. When this message pop-ups for you just enable the "Suppress this message until this document is reopened" option and then click Yes or No button to open that document without this message showing. Yes - means that you allows the running of JavaScripts...
by Vasyl-Tracker Dev Team
Thu Apr 05, 2018 7:55 pm
Forum: PDF-Tools
Topic: Feature request: combine multiple pages
Replies: 9
Views: 1010

Re: Feature request: combine multiple pages

Hi Puffolino.
It would be nice to allow to create pdf files which have 2 or 4 pages on just one page. This can be done using the PDF Printer, but I think it would be a nice task also for the PDF-Tools program.
We working on that feature currently. So it will be soon.

Cheers.
by Vasyl-Tracker Dev Team
Tue Apr 03, 2018 8:17 pm
Forum: PDF-Tools
Topic: PDF/X conversion issue
Replies: 4
Views: 700

Re: PDF/X conversion issue

In new build we planning to solve an issue for case when input document contains uncompressed or already zipped images - all those images will be compressed without loosing of quality.
by Vasyl-Tracker Dev Team
Thu Mar 01, 2018 2:07 am
Forum: PDF-XChange Editor SDK
Topic: Automatically docking stamp palette
Replies: 5
Views: 731

Re: Automatically docking stamp palette

Hi Simon. Here is piece of code that doing what you want: PDFXEdit.IPXV_View stampsView = pdfCtl.Inst.ActiveMainView.Panes.Active[pdfCtl.Inst.Str2ID("stampsView")]; if (stampsView != null) { PDFXEdit.IUIX_Layout layout = pdfCtl.Inst.ActiveMainView.Panes.Layout; PDFXEdit.IUIX_LayoutItem stamps = layo...
by Vasyl-Tracker Dev Team
Tue Feb 20, 2018 11:46 pm
Forum: PDF-Tools
Topic: Combine convert and OCR tasks
Replies: 6
Views: 983

Re: Combine convert and OCR tasks

Hi, trwul62. 3. how to convert Excel and Word documents simultaneously? You may do it by running two or more copies of PDF-Tools application. Then in one process, for example, you may start the docx-to-pdf conversion and in second - xlsx-to-pdf conversion, in third - OCR. All will work simultaneousl...
by Vasyl-Tracker Dev Team
Tue Feb 20, 2018 2:15 am
Forum: PDF-XChange Editor SDK
Topic: SaveUserSettings Taking a Long Time
Replies: 12
Views: 851

Re: SaveUserSettings Taking a Long Time

Hi RMan.

We fixed that issue. Try our new updated nightbuild - it will be ready soon, in couple hours from that moment.

HTH.
by Vasyl-Tracker Dev Team
Fri Feb 09, 2018 3:02 am
Forum: PDF-XChange Editor SDK
Topic: SaveUserSettings Taking a Long Time
Replies: 12
Views: 851

Re: SaveUserSettings Taking a Long Time

Hi RMan. cmd.view.showAllCmdBars cmd.view.hideAllCmdBars Yes, and in the new build we will add new useful feature: PXV_Control1.VisibleCmdBars = 0; // to hide all toolbars PXV_Control1.VisibleCmdBars = 3; // to show all toolbars (see new PXV_VisibleCmdBars flags) About issue with IsCmdBarVisible2. T...
by Vasyl-Tracker Dev Team
Thu Feb 08, 2018 2:45 am
Forum: PDF-XChange Editor SDK
Topic: SaveUserSettings Taking a Long Time
Replies: 12
Views: 851

Re: SaveUserSettings Taking a Long Time

Hi RMan. Thank you for detailed description and good sample app. We found one issue on our side and will fix it asap. Currently you will be able to try the fixed version from there: http://docu-track.co.uk/devbuilds/latest/DevRelease.x32.zip The problem caused by using the ShowCmdBar2 in specific sc...
by Vasyl-Tracker Dev Team
Mon Feb 05, 2018 6:56 pm
Forum: PDF-XChange Editor
Topic: ALT-key crashes Editor SOLVED
Replies: 31
Views: 3116

Re: ALT-key crashes Editor SOLVED

Hi Ovg.
324.1 doesn't help. Look at my previous post.
The problem with hanging editor when you have big customized QuickAccess menu and pressing Alt key - that isn't fixed in 324.1 build. Sorry for inconvenience - we will fix it asap.

Cheers.
by Vasyl-Tracker Dev Team
Thu Feb 01, 2018 7:17 pm
Forum: PDF-Tools
Topic: PDF Overlay function not in V6
Replies: 9
Views: 1952

Re: PDF Overlay function not in V6

Hi Dahzee. The overlay in PDF Tools is too permanent and doesn't allow you to move anything, so I will have to carry on using the Stamp method which gives me a degree of control and lack of permanence. Currently we have no possibility to add overlay pdf as stamp. But you may try to use the "Add Wate...
by Vasyl-Tracker Dev Team
Fri Jan 26, 2018 10:45 pm
Forum: PDF-XChange Editor
Topic: UI Text and Menus is HUGE
Replies: 12
Views: 808

Re: UI Text and Menus is HUGE

Hi All.

Try to play with that option in Editor:
EditorScaleUI.png
HTH.
by Vasyl-Tracker Dev Team
Fri Jan 26, 2018 2:29 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor constantly crashing
Replies: 11
Views: 784

Re: PDF-XChange Editor constantly crashing

Hi Hansx. Firstly please update to the latest version of product, if its necessary. Then, when program crashed again, please make a crash-dump and send it to us for investigation: https://www.tracker-software.com/knowledgebase/459-How-do-I-create-a-crash-dump-file-and-send-it-to-Tracker-Software-for...
by Vasyl-Tracker Dev Team
Wed Jan 10, 2018 2:08 am
Forum: PDF-XChange Viewer SDK
Topic: Viewer SDK and Wacom signature tablet
Replies: 1
Views: 1359

Re: Viewer SDK and Wacom signature tablet

Hi, TrackerUser99

Sorry, but no way to do it with our old Viewer SDK. You may try to do it with out new SDKs:
https://www.tracker-software.com/produc ... editor-sdk
or
https://www.tracker-software.com/produc ... re-api-sdk

Cheers.
by Vasyl-Tracker Dev Team
Wed Jan 10, 2018 1:58 am
Forum: PDF-XChange Viewer SDK
Topic: Viewer getting freezes at the time of annotations injecting
Replies: 12
Views: 3458

Re: Viewer getting freezes at the time of annotations injecting

Hi Rama. Can you try to slightly change your code? Instead of changing the document inside from OnEvent(ContentReady) just try another 'lazy update' method like: private void axViewer_OnEvent(object sender, AxPDFXCviewAxLib._IPDFXCviewEvents_OnEventEvent e) { if (e.name.EndsWith("ContentReady") ) { ...
by Vasyl-Tracker Dev Team
Thu Jan 04, 2018 10:17 pm
Forum: PDF-XChange Editor
Topic: Misplaced Toolbars
Replies: 34
Views: 2706

Re: Misplaced Toolbars

Question for Giraffe: Have you installed any tool like 'Registry Cleaner'? We have a bad experience with such tools - sometimes it may delete important data from our Settings location in system's registry or prevent access to it, when program starting/exiting. To confirm it - you may try to use Port...
by Vasyl-Tracker Dev Team
Thu Jan 04, 2018 9:47 pm
Forum: PDF-XChange Editor
Topic: Misplaced Toolbars
Replies: 34
Views: 2706

Re: Misplaced Toolbars

Is it normal to have such big differences in file sizes?
Yes, its normal, when you exported your custom stamps, custom spellcheck-dictionary and history too, like Giraffe did.
by Vasyl-Tracker Dev Team
Thu Jan 04, 2018 9:20 pm
Forum: PDF-XChange Editor
Topic: Misplaced Toolbars
Replies: 34
Views: 2706

Re: Misplaced Toolbars

Hi Giraffe. Yes, in PDFXChangeEditorSettings_Classic_30-12-2017 we see the same issue like in previous PDFXChangeEditorSettings_22-12-2017. But problem is that we cannot find the steps to get that issue. We imported your 'good' PDFXChangeEditorSettings_24-12-2017 (everything is ok for sure) and then...
by Vasyl-Tracker Dev Team
Fri Dec 22, 2017 7:26 pm
Forum: PDF-XChange Editor
Topic: Verion 7 UI Questions
Replies: 8
Views: 1257

Re: Verion 7 UI Questions

Hi Arnold.

Thanks for your detailed explanation. We found reason of that trouble and will try to fix it in the next release (approx. at the end of January).

Best
Regards.
by Vasyl-Tracker Dev Team
Fri Dec 22, 2017 7:02 pm
Forum: PDF-XChange Editor
Topic: Misplaced Toolbars
Replies: 34
Views: 2706

Re: Misplaced Toolbars

Hi Giraffe. We investigated your trouble and found one strange issue in your settings: the cmd-pane on the bottom is completely empty. We tried to reproduce such case and clear this pane manually like end-user but couldn't. Can you explain how did you manage to do that? There is a .reg file for fix ...
by Vasyl-Tracker Dev Team
Fri Dec 22, 2017 6:19 pm
Forum: PDF-XChange Editor
Topic: Problem with zoom option "Fit Visible"
Replies: 23
Views: 2640

Re: Problem with zoom option "Fit Visible"

Hi Peter.

I see your issue and we will try to fix it in the near future.
RT#4154: The FitVisible mode isn't fully respected when user clicks the search-result item

Cheers.
by Vasyl-Tracker Dev Team
Thu Dec 21, 2017 1:23 am
Forum: PDF-XChange Editor
Topic: Pencil tool in PDFX-CHange Editor SOLVED
Replies: 17
Views: 3167

Re: Pencil tool in PDFX-CHange Editor SOLVED

Hi RLM. --The pencil function produces many skips and causes far too much stroke rounding. I hope to get some time to fix/improve that in the near future. --Can't grab object handles with the stylus That will be fixed in new 323.2 build (upcoming). --holding the stylus down for more than ~1 second p...
by Vasyl-Tracker Dev Team
Tue Dec 19, 2017 10:15 pm
Forum: PDF-XChange Editor
Topic: Pencil tool in PDFX-CHange Editor SOLVED
Replies: 17
Views: 3167

Re: Pencil tool in PDFX-CHange Editor SOLVED

Hi RLM. Well, it looks like nothing was fixed, and in fact it's worse than before. I tested this but I couldn't find any difference between V6 and V7 with the pencil. Also, I cannot see any significant difference between V7 and Foxit Phantom and Foxit MobilePDF in this regard either. Can you provide...
by Vasyl-Tracker Dev Team
Mon Dec 18, 2017 11:08 pm
Forum: PDF-XChange Editor
Topic: Slow rendering v6 and v7 compared to other pdf readers
Replies: 13
Views: 897

Re: Slow rendering v6 and v7 compared to other pdf readers

Hi becritical.

Thanks for the video. We will look what is wrong here..

Cheers.
by Vasyl-Tracker Dev Team
Sun Dec 17, 2017 3:16 am
Forum: PDF-XChange Editor
Topic: PDF XChange 7: What were they thinking?
Replies: 6
Views: 1384

Re: PDF XChange 7: What were they thinking?

Hi mwidunn. You can't seem to minimize the ribbon or its tabs; rather, "Home" (for instance) must stay open always. Hope I understand you correctly: but you are able to minimize the Ribbon pane just by clicking on: MinRibbon.png Also, I couldn't find any way to make a "Quick Acces Toolbar" (a la Off...
by Vasyl-Tracker Dev Team
Sat Dec 16, 2017 11:33 pm
Forum: PDF-XChange Editor
Topic: Preview
Replies: 30
Views: 2058

Re: Preview

Hi Yogi. Exists another reason when "Add-on Tools" toolbar might be shown by Editor. Some documents may contain special Java-scripts that may add own command-items in menu/toolbars. In that case the Add-on toolbar might be shown when you just open such document. But these documents are too rare.. Pl...
by Vasyl-Tracker Dev Team
Sat Dec 16, 2017 11:15 pm
Forum: PDF-XChange Editor
Topic: Remove windows frame
Replies: 29
Views: 2837

Re: Remove windows frame

Hi David. Thanks for the interesting idea. I guess is good to change the option slightly: ☑ Hide the Properties toolbar when no object is selected - because technically the Properties toolbar may be shown when you selected object not from the page: bookmark for example. We may add that option in the...
by Vasyl-Tracker Dev Team
Sat Dec 16, 2017 10:14 pm
Forum: PDF-XChange Editor
Topic: Shrink and Freeze new UI
Replies: 4
Views: 410

Re: Shrink and Freeze new UI

Second problem: When I click in the document, the toolbars disappear! Looks like you have used the Ribbon auto-hiding feature. When its minimized, to disable it, just click on down-arrow on the right of ribbon pane: ExpandRibbon.png - it will show Ribbon-tools again. Then click again on the same bu...
by Vasyl-Tracker Dev Team
Fri Dec 08, 2017 8:24 pm
Forum: PDF-XChange Editor
Topic: How to import settings in V7?
Replies: 33
Views: 3041

Re: How to import settings in V7?

I misunderstood it as "it's not automatically possible for now". To be clear: V7 uses the same settings from V6. Both versions uses the same settings. Excepting one - currently the V7 ONLY doesn't support the toolbars customization that was made in V6. BUT all other settings are supported and used ...
by Vasyl-Tracker Dev Team
Thu Dec 07, 2017 10:55 pm
Forum: PDF-XChange Editor
Topic: Preview
Replies: 30
Views: 2058

Re: Preview

I see no way to rename the copied/moved group, or to create a new group. For sure you cannot rename standard group(toolbar). But you may create own group by: CreateNewToolbarInRibbon.png and fill it by command-items as you need: FillCustomToolbar.png and then dock it to your own ribbon-tab: CustomT...
by Vasyl-Tracker Dev Team
Thu Dec 07, 2017 9:20 pm
Forum: PDF-XChange Editor
Topic: Preview
Replies: 30
Views: 2058

Re: Preview

It just goes about the fact that - currently - you can not add command-items to a new ribbon. It seems I know where problem is located... Can you try: 1. start to use "Customise Toolbars" feature (do not close that dialogue as it will end the customisation process) 2. create a new empty ribbon-tab ...
by Vasyl-Tracker Dev Team
Thu Dec 07, 2017 7:13 pm
Forum: PDF-XChange Editor
Topic: Preview
Replies: 30
Views: 2058

Re: Preview

2. I can create a new Ribbon tab for example "Favoriten" but I can not insert some icons there by using "arrange toolbars". This is not working. 2) Not being able to add icons in a new toolbar via the new Ribbon UI, is a new issue (for as far as I know). Not exactly. Its possible to customize Ribbo...
by Vasyl-Tracker Dev Team
Wed Dec 06, 2017 7:42 pm
Forum: PDF-XChange Editor
Topic: Trying Version 7
Replies: 14
Views: 1188

Re: Trying Version 7

1 - The program does not shut down properly in XP. Multiple instances will be running. This issue will be fixed in new upcoming build. 2 - Printing from right click context menu in Windows Explorer like program Free Commander no longer works as it should. We will check it. 3 - The icons for Ribbon ...
by Vasyl-Tracker Dev Team
Wed Dec 06, 2017 5:58 pm
Forum: PDF-XChange Editor
Topic: Horrible V7 switches to ribbon and destroys GUI customizations SOLVED
Replies: 60
Views: 7734

Re: Horrible V7 switches to ribbon and destroys GUI customizations SOLVED

Hi guys. Ok, I understand what you mean. In conclusion, currently we have two problems: 1. When you migrate from V6 to V7 you will lose your current toolbar customizations . However, it should be noted that it is possible, in two clicks, to switch from the Ribbon UI to the Classic UI – and the class...