Search found 220 matches

by Nico - Tracker Supp
Fri Aug 24, 2012 11:16 pm
Forum: Image-XChange SDK
Topic: Using PDF tools with image xchange
Replies: 5
Views: 4916

Re: Using PDF tools with image xchange

Hi shssteve, Thank you for your post. I'm afraid documentation of PXCp_GetDocImageAsXCPage is not very clear about the void** pImage argument. Signature: HRESULT PXCp_GetDocImageAsXCPage(PDFDocument pObject, DWORD ImageID, void** pImage); pImage: [out] pImage specifies a pointer to an Image-XChange ...
by Nico - Tracker Supp
Thu Aug 23, 2012 7:52 pm
Forum: PDF-XChange Viewer SDK
Topic: MSM files (ViewerAX_MSM_noOCR) outdated
Replies: 1
Views: 893

Re: MSM files (ViewerAX_MSM_noOCR) outdated

Hi marcoscmonteiro,

Thank you for your post.
I will forward to request to the Development team.
All our resources are allocated to the release of PDF-XChange Viewer version 3.
We will update them as soon as possible.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Aug 23, 2012 7:46 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Text Under Image
Replies: 9
Views: 3542

Re: Text Under Image

Hi ronystg, Thanks for your post. Could you provide a small sample or small project with your code, which we can test and run? (Make sure that any dev info is removed from the code before posting it in the forums!) Also, how are you initializing the TextElement structure and doc1? Thanks. Sincerely,
by Nico - Tracker Supp
Thu Aug 23, 2012 12:51 am
Forum: Image-XChange SDK
Topic: Using PDF tools with image xchange
Replies: 5
Views: 4916

Re: Using PDF tools with image xchange

Hi Steve, Thank you for your post. Am I correct in understanding that the info returned from getdocimageasxcpage is a pointer to a cardinal? pImage returned by PXCp_GetDocImageAsXCPage is a pointer to an Image-XChange Library image page object (_XCPage) If I step through the code and examine the val...
by Nico - Tracker Supp
Wed Aug 22, 2012 6:50 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Need help with developer product selection
Replies: 3
Views: 2066

Re: Need help with developer product selection

Hi afalsow, Thank you for your post. Regarding your requirements: (1) Ability to embed a viewer with minimal options to user (I don't want to even display an option for opening or closing files). I'll be presenting only a very few options - mostly related to adding or manipulating annotations. But t...
by Nico - Tracker Supp
Wed Aug 22, 2012 12:17 am
Forum: PDF-XChange Viewer (End Users)
Topic: PDF's on ADP iPayStatments web site not displayed correctly!
Replies: 12
Views: 1794

Re: PDF's on ADP iPayStatments web site not displayed correc

Hi gate1975mlm, Thanks for your reply. However I can not seem to open it when putting in the url in PDF-XChange Viewer. Yes, this may be the expected behavior if you are trying to access a secure connection and do not provide the credentials. The fact that the file can be open and read without any p...
by Nico - Tracker Supp
Tue Aug 21, 2012 10:56 pm
Forum: PDF-XChange Print Drivers
Topic: V5 - settings import
Replies: 11
Views: 3129

Re: V5 - settings import

Hi anovy, Thank you for your post. Version 4 and version 5 have different settings and they are not officially supported as compatible between these versions. I strongly suggest you to use .ppr files for version 4 and .pp5 files for version 5 only. If you want to experiment with these settings, proc...
by Nico - Tracker Supp
Tue Aug 21, 2012 10:44 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF's on ADP iPayStatments web site not displayed correctly!
Replies: 12
Views: 1794

Re: PDF's on ADP iPayStatments web site not displayed correc

Hi gate1975mlm, Thank you for your post. Please let me ask you: Can you save the file in your hard disk and open it from there by using PDF-XChange Viewer? How does it render the file? Can you copy the file url from the browser and open it from the PDF-XChange Viewer's "File->Open from URL" menu ? H...
by Nico - Tracker Supp
Tue Aug 21, 2012 10:28 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Multiple Errors on Convert to PDF in Word
Replies: 3
Views: 796

Re: Multiple Errors on Convert to PDF in Word

Hi caddcop, Thank you for your post. It seems there are some dll dependencies missing, which implies some files missing. Please let me ask you: What version of PDF-XChange Standard are you using? Please make sure you are always using the latest version. Could you send us the .doc file you are trying...
by Nico - Tracker Supp
Tue Aug 21, 2012 4:27 pm
Forum: PDF-XChange Drivers API SDK
Topic: Unique AddTextWatermark
Replies: 8
Views: 3244

Re: Unique AddTextWatermark

Hi oskpm,

Thank you for your post.
Please could you send me a simple project with your code which I can run and see?
Also, please state clearly in your code with comments what you are trying to do.
You can send it to support@tracker-software.com.
Thanks.

Sincerely,
by Nico - Tracker Supp
Mon Aug 20, 2012 6:50 pm
Forum: PDF-XChange Drivers API SDK
Topic: Unique AddTextWatermark
Replies: 8
Views: 3244

Re: Unique AddTextWatermark

Hi oskpm, Thank you for your post. Please let me ask you are you trying to print a different watermark on every page or you are trying to print the same water mark in all pages? If the latter is true, you need to specify AddTextWatermark only once with the dwPlaceType parameter set to 0. If the form...
by Nico - Tracker Supp
Fri Aug 17, 2012 9:33 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Cant create a "New Document From Scanner" on a netwk printer
Replies: 7
Views: 1348

Re: Cant create a "New Document From Scanner" on a netwk pri

Hi CCSeamless, Thanks for your reply. If you cannot see it from "Control Panel\Hardware and Sound\Devices and Printers", it means the printer-scanner is not visible and the Viewer will not find it. Please make sure the drivers you installed for the printer include the scanner functionality of the pr...
by Nico - Tracker Supp
Fri Aug 17, 2012 8:27 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Cant create a "New Document From Scanner" on a netwk printer
Replies: 7
Views: 1348

Re: Cant create a "New Document From Scanner" on a netwk pri

Hi CCSeamless, Thank you for your post. When you click on "New Document From Scanner", the Viewer will look for any scanners installed in your PC and visible at "Control Panel\Hardware and Sound\Devices and Printers". Then will show the scanner's manufacturer driver program so that the user can sele...
by Nico - Tracker Supp
Thu Aug 16, 2012 10:30 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to remove annotations from a pdf file
Replies: 13
Views: 4893

Re: How to remove annotations from a pdf file

Hi m.holik,

Thanks for your post.
I have replied to one of your colleagues (Usha) I believe, by email.
Is this person your colleague? The question is the same.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Aug 16, 2012 6:22 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to remove annotations from a pdf file
Replies: 13
Views: 4893

Re: How to remove annotations from a pdf file

Hi m.holik,

Thank you for your post.
Yes, feel free to send us your code at support@tracker-software.com.
Thanks.
Sincerely,
by Nico - Tracker Supp
Thu Aug 16, 2012 5:36 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Request For New Feature: Real Bookmark
Replies: 1
Views: 662

Re: Request For New Feature: Real Bookmark

Hi MoCommodore,

Thank you for your feedback.
I will forward your request to the Development team to be evaluated for future versions but we cannot make any promises at the moment.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 15, 2012 10:31 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Impressed yet again (PDF -> Image-TIF conversions)
Replies: 1
Views: 638

Re: Impressed yet again (PDF -> Image-TIF conversions)

Hi ran,

Thank you for your comments!
Please let us know if you need anything.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 15, 2012 8:59 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to remove annotations from a pdf file
Replies: 13
Views: 4893

Re: How to remove annotations from a pdf file

Hi m.holik, Thank you for your post. You cannot remove the annotations for the document but you can set their properties to Invisible, Hidden or NoView by passing the PXC_CommonAnnotInfo structure with the appropriate flags to the function PXCp_SetAnnotsInfo. Please take a look at PXC_CommonAnnotInf...
by Nico - Tracker Supp
Wed Aug 15, 2012 4:37 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Request: rotation for printing
Replies: 1
Views: 552

Re: Request: rotation for printing

Hi therealjd, Thank you for your post. Would changing the page orientation work for you (from Portrait to Landscape)? What kind of file are you printing? Are you printing an image? If this is the case, you can rotate the content in your application and then print. There is an option to rotate an obj...
by Nico - Tracker Supp
Tue Aug 14, 2012 8:52 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Convert multipage tiff file to pdf
Replies: 2
Views: 1800

Re: Convert multipage tiff file to pdf

Hi Chrisme,

Thank you for your post.
The functions sound good to me.
Something you would like to take a look is "NewDocumentFromImages" from the help manual: PDFV_AX.pdf.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Aug 09, 2012 9:18 pm
Forum: Image-XChange SDK
Topic: Using PDF tools with image xchange
Replies: 5
Views: 4916

Re: Using PDF tools with image xchange

Hi shssteve, Thank you for your post. Regarding to your questions: Are there any examples of using the PDF tools SDK with the image xchange SDK together? Yes, please take a look at: <Installation Root Dir>\Tracker Software\PDF-Tools 4 SDK\Examples\SDKExamples\CExamples\TestPro35\Images\Images.cpp <I...
by Nico - Tracker Supp
Thu Aug 09, 2012 6:09 pm
Forum: PDF-XChange Drivers API SDK
Topic: Having problems converting tif images to pdf
Replies: 53
Views: 14935

Re: Having problems converting tif images to pdf

Hi josej90, Thank you for your post. Regarding to your questions: I un installed api4 and install api 5 and I got all sorts of error If you are having 'all sorts of error', we are really interested in knowing what those are. what changes need to be made to that code in order to make it work Three ch...
by Nico - Tracker Supp
Tue Aug 07, 2012 6:26 pm
Forum: PDF-XChange Viewer (End Users)
Topic: What version of PDF-xChange allows New Document creation?
Replies: 7
Views: 1158

Re: What version of PDF-xChange allows New Document creation

Hi richard3215, Thanks for the reply. Regarding your questions: * File>New Document>From Blank Page. (create blank new pdf document) PDF-XChange Printer: Yes PDF-XChange Viewer: Yes Arrange for password protection, so that the document can only be opened with the password PDF-XChange Printer: Yes PD...
by Nico - Tracker Supp
Tue Aug 07, 2012 5:23 pm
Forum: PDF-XChange Viewer (End Users)
Topic: What version of PDF-xChange allows New Document creation?
Replies: 7
Views: 1158

Re: What version of PDF-xChange allows New Document creation

Hi richard3215, Thank you for your post. Both are valid ways to create a pdf document: from Word (or other Windows application that allows printing to a physical printer) by printing with our PDF-XChange Standard or Lite virtual printers to pdf format or from File->New Document menu in PDF-XChange V...
by Nico - Tracker Supp
Thu Aug 02, 2012 4:39 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange Viewer (pro) printing blank for all pages.
Replies: 6
Views: 1136

Re: PDF-XChange Viewer (pro) printing blank for all pages.

Hi itmgr105,

Thank you for the information and the file provided.
I tested with BullZip and I was able to reproduce the blank page.
Bug fix request was issued with ticket #1594.
As soon as we get a solution we will get in touch with you.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Aug 02, 2012 4:12 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Sidebar / Table of Contents?
Replies: 4
Views: 890

Re: Sidebar / Table of Contents?

Hi Steven,

PDF-XChange Standard is not free, you need a license key to print without the watermarks.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 01, 2012 11:01 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Sidebar / Table of Contents?
Replies: 4
Views: 890

Re: Sidebar / Table of Contents?

Hi steveninspokane,

Thank you for your post.
If you want to preserve your bookmarks and hyperlinks when converting to PDF you need to use the Office add-in that comes with PDF-XChange Standard:
http://www.tracker-software.com/product ... e-standard.
Thanks.

Sincerely,
by Nico - Tracker Supp
Wed Aug 01, 2012 6:56 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange Viewer (pro) printing blank for all pages.
Replies: 6
Views: 1136

Re: PDF-XChange Viewer (pro) printing blank for all pages.

Hi itmgr105, Thank you for your post. Please could you give us the following information: Bullzip pdf printer version Operating System version and architecture (32/64 bit) Did you try with the XChange Print Driver or this happens only with Bullzip and Xerox printer? Xerox printer model and drivers v...
by Nico - Tracker Supp
Wed Aug 01, 2012 6:02 pm
Forum: PDF-XChange Drivers API SDK
Topic: Having problems converting tif images to pdf
Replies: 53
Views: 14935

Re: Having problems converting tif images to pdf

Hi josej90, Thanks for your post. We don't publish a specific list of new features between version 4 and version 5, most of our resources are allocated to finishing the version 3 of the XChange Viewer. However if there is a specific function that you are looking for, you can take a look at the onlin...
by Nico - Tracker Supp
Sat Jul 28, 2012 12:20 am
Forum: PDF-XChange Print Drivers
Topic: Unable to use PDF-XChange Lite 2012
Replies: 13
Views: 3137

Re: Unable to use PDF-XChange Lite 2012

Hi Bob, Thanks for the post. Please let me ask you: What application are you using to print the file (i.e.: Word, Excel?)? What version? Could you send us the file? What version of Windows are you using? When you get the progress bar, please open the Windows Task Manager. Do you see the pdfSaver5L.e...
by Nico - Tracker Supp
Fri Jul 27, 2012 11:13 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Can Fill "Patterns" be used instead of Fill Colors?
Replies: 3
Views: 837

Re: Can Fill "Patterns" be used instead of Fill Colors?

Hi metanoid, Thank you for your post. Please let me ask you what tool do you use for the markup? Also, If you have identified several degrees of improvements, you can design several different stamps with different geometries or just text which you can use to mark those areas that need extra work. Th...
by Nico - Tracker Supp
Fri Jul 27, 2012 9:33 pm
Forum: PDF-XChange Viewer SDK
Topic: Semi-automatically placing a stamp
Replies: 9
Views: 2425

Re: Semi-automatically placing a stamp

Hi Christian, Thank you for your post. You can take a look at our View.exe example for Visual Basic .NET or Visual Basic 6.0 which enables the tool bar with the stamp tool from XChange Viewer to apply a stamp into a document. Part of the things you want to manage are already managed by the Active X ...
by Nico - Tracker Supp
Tue Jul 24, 2012 8:31 pm
Forum: PDF-XChange Print Drivers
Topic: Print dialogue will not start in Windows 8
Replies: 4
Views: 1546

Re: Print dialogue will not start in Windows 8

Hi CajunAzn, Thank you for your post. Please let me ask you a few questions to investigate further this issue: What application are you using to print from? Could you provide a screenshot with the error message? Could you send us the file you are trying to print? What version of PXF-XChange are you ...
by Nico - Tracker Supp
Mon Jul 23, 2012 5:25 pm
Forum: PDF-XChange Viewer (End Users)
Topic: communication html pdf
Replies: 13
Views: 1884

Re: communication html pdf

Hi nithril,

Thanks for the post.
It should be in the initial release of PDF-XChange Viewer version 3, which is also part of the XChange Pro bundle.
Thanks.

Sincerely,
by Nico - Tracker Supp
Sat Jul 21, 2012 12:09 am
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 3579

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob, Thank you for the update. That detail about the "Save Options->Show 'Save As...' Dialog" box made all the difference. I was able to reproduce the defect and created a bug fix request for it RT#1569: When "Save Options->Show 'Save As...' Dialog" check box is unchecked, application name is app...
by Nico - Tracker Supp
Fri Jul 20, 2012 9:26 pm
Forum: PDF-XChange Print Drivers
Topic: Upgrade ver4 questions
Replies: 3
Views: 1197

Re: Upgrade ver4 questions

Hi malik521, The link for downloading XChange Pro version 4 is the following: http://www.tracker-software.com/PDFX4.zip Yes, the exe installer inside the zip file will upgrade your current version but I suggest you uninstall the version you have in your machine first, reboot and then run the new ins...
by Nico - Tracker Supp
Fri Jul 20, 2012 8:21 pm
Forum: PDF-XChange Print Drivers
Topic: Upgrade ver4 questions
Replies: 3
Views: 1197

Re: Upgrade ver4 questions

Hi malik521, Thank you for your post. You can download the latest version of PDF-XChange Viewer from here: http://www.tracker-software.com/PDFXVwer.zip Regarding to your questions: Can't I download a latest version and install over the existing one at the office so the application can be upgraded..?...
by Nico - Tracker Supp
Fri Jul 20, 2012 8:08 pm
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 3579

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob, Thank you for your post. Please could you tell me the value of "File Name:" property from "PDF-XChange Printer Lite 2012->Printing Preferences->Settings->Save->Save Options" for each of the following cases you already tested: Generated PDF file is named Microsoft Word - test.pdf as before I ...
by Nico - Tracker Supp
Fri Jul 20, 2012 4:45 pm
Forum: PDF-XChange Viewer SDK
Topic: Crop White Space using PDF Tools SDK
Replies: 48
Views: 11256

Re: Crop White Space using PDF Tools SDK

Hi relapse,

Thank you for sharing with us your findings, that's really awesome.
I believe you are on the right track, if you have any further questions let us know.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Jul 19, 2012 10:52 pm
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 3579

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob, That's exactly the same issue I referenced on my last post. I'm using XChange Printer Lite 2012, version 5 build 263, the same Operating System, with same Service Pack installed and same processor architecture. We don't see the same defect happen again. Please, could you provide a step by st...
by Nico - Tracker Supp
Thu Jul 19, 2012 7:15 pm
Forum: PDF-XChange Viewer (End Users)
Topic: In-Browser Viewer in Firefox does not work - "Save As..."
Replies: 7
Views: 1324

Re: In-Browser Viewer in Firefox does not work - "Save As...

Hi humpich, Thank you for your post. I tested opening a PDF link in Firefox 14 with XChange Viewer Version 2.5 Build 204 and it is working. Please make sure these settings are correct: Firefox: Options->Applications->PDF-XChangeViewer Document is set to "Use Adobe Acrobat (in Firefox)" Firefox: Add-...
by Nico - Tracker Supp
Thu Jul 19, 2012 6:48 pm
Forum: PDF-XChange Print Drivers
Topic: Huge Increase in PDF File Generated in V5 Lite
Replies: 18
Views: 3579

Re: Huge Increase in PDF File Generated in V5 Lite

Hi Bob Dukes,

Thanks for the update.
We have tested the previous application name issue on build V5.263 and it appears to be working (macros %[DocName] and %[AppName]).
Please could you provide further information so we can confirm that this issue is fixed for V5.263?.
Thanks.

Sincerely,
by Nico - Tracker Supp
Thu Jul 19, 2012 5:49 pm
Forum: PDF-XChange Viewer SDK
Topic: Crop White Space using PDF Tools SDK
Replies: 48
Views: 11256

Re: Crop White Space using PDF Tools SDK

Hi relapse, Thank you for your post. I believe your approach about how to perform the first rough localization of the target object sounds logic. To discard big regions with white pixels a rough approximation is the way to go. You can find a rectangle that encloses the target object and then do the ...
by Nico - Tracker Supp
Thu Jul 19, 2012 12:07 am
Forum: PDF-Tools 4
Topic: Batch export
Replies: 5
Views: 1953

Re: Batch export

Hi NixName, You can use this command to convert the pdf file into a png file from the command line but you still need to provide the name of the output file through the "Save" dialog that pops up. There is not support to provide the name of the output file though the command line. Therefore, it is n...
by Nico - Tracker Supp
Wed Jul 18, 2012 10:18 pm
Forum: PDF-Tools 4
Topic: Batch export
Replies: 5
Views: 1953

Re: Batch export

Hi NixName, I mean building a desktop application that uses the XChange Viewer SDK to export pdf files to images. It's more complex that writing a batch file, but I'm sorry we don't have support for batch files. The same applies for AutoHotKey, our software was not designed to be used this way. If y...
by Nico - Tracker Supp
Wed Jul 18, 2012 9:32 pm
Forum: PDF-Tools 4
Topic: Batch export
Replies: 5
Views: 1953

Re: Batch export

Hi NixName, Thank you for your post. Images export is not supported from the command line. However you could build your own application that takes a pdf file name as an argument from the console, opens it and exports it to an output image file by using the Viewer SDK for this purpose. Thanks. Sincer...
by Nico - Tracker Supp
Wed Jul 18, 2012 7:01 pm
Forum: PDF-XChange Viewer (End Users)
Topic: 8.5 x 17 printing jobs fail
Replies: 9
Views: 1358

Re: 8.5 x 17 printing jobs fail

Hi Robonglious,

There is a new build available for the Print Drivers.
Could you try to print with the new build please?
You can find it here: http://www.tracker-software.com/product ... e-standard
Thanks,
by Nico - Tracker Supp
Mon Jul 16, 2012 11:04 pm
Forum: PDF-XChange Viewer (End Users)
Topic: 8.5 x 17 printing jobs fail
Replies: 9
Views: 1358

Re: 8.5 x 17 printing jobs fail

Hi Robonglious, Please make sure you have the following settings at the PDF-XChange Printer 2012 Properties. Page Size: Custom, 8.5 x 17.0 inches Layout: Type: Standard, Sheet Size: Custom, Size: 8.5 x 17.0, Scale 100 If Layout:Sheet Size is set to Auto, the XChange Viewer settings will override the...
by Nico - Tracker Supp
Sat Jul 14, 2012 12:33 am
Forum: PDF-XChange Viewer (End Users)
Topic: Penwidth vertical and horizontal is different
Replies: 10
Views: 1924

Re: Penwidth vertical and horizontal is different

Hi Lutz, Thank you for the file. I printed your document from Adobe Reader 10.13, Adobe Reader 6.0 and XChange Viewer 2.5.202 to pdf format by using BullZip print driver version 8.2.0.1406 and the pen width apparently was the same (didn't change) in all documents. The color is a little bit darker wh...
by Nico - Tracker Supp
Fri Jul 13, 2012 10:00 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Problems with PDF Object IDs
Replies: 64
Views: 13573

Re: Problems with PDF Object IDs

Hi joeran, Thanks for your post. The option "Always incremental save" from "Options - General - Saving Documents" may have the effect of preserving stable objectIDs because appends modifications or additions of objects at the end of the document and somehow keeps track of the existing object IDs whe...