Search found 4933 matches

by Paul - Tracker Supp
Wed Dec 19, 2018 4:59 pm
Forum: PDF-XChange Editor
Topic: Page view in "Single Continuous" mode is not displaying "Fit Width" properly
Replies: 11
Views: 933

Re: Page view in "Single Continuous" mode is not displaying "Fit Width" properly

It also seems to work as expected for me in 7.0.328.1

If it still isn't working, please export your settings and send them to us.

regards
by Paul - Tracker Supp
Wed Dec 19, 2018 3:00 pm
Forum: PDF-XChange Editor
Topic: Need a better start page with recently opened files
Replies: 7
Views: 768

Re: Need a better start page with recently opened files

Hi hafeesh

thanks for the post and excellent suggestion. I have forwarded this to the Editor Development Team Leader. I doubt that it will change vfor V7, but V8 is just around the corner, lets see what comes of this.

regards
by Paul - Tracker Supp
Thu Dec 13, 2018 9:51 pm
Forum: PDF-XChange Editor
Topic: Keydata not working
Replies: 3
Views: 364

Re: Keydata not working

Hi Peter, the syntax for KEYDATA is : msiexec /i ProV7.x64.msi /qb KEYDATA="PXP70-Xxyxyzxyaxyzxyzxyxz......xyaxyzxyzxyzxyzyxyzyxyzyxyxyzyxyzxyxyzxQ=" It should begin with the string that describes the product and end with the = symbol. These keys are typically more than 256 characters long so I have...
by Paul - Tracker Supp
Thu Dec 06, 2018 4:52 pm
Forum: PDF-XChange Editor
Topic: 3D PDF causes XChange Editor to crash
Replies: 30
Views: 2961

Re: 3D PDF causes XChange Editor to crash

Thanks Ralf

I have forwarded the email on to Ivan.
by Paul - Tracker Supp
Wed Nov 21, 2018 10:38 pm
Forum: Network Administrator Support
Topic: Active Directory Administrative Templates - wish list
Replies: 10
Views: 3860

Active Directory Administrative Templates - wish list

As many of you may already know, we have made Active Directory Administrative Templates for the PDF-XChange Editor , PDF-Tools and the Tracker Updater . In an effort to make these as useful to as many clients as possible we are asking for feedback on what you want to see managed by Group Policy via ...
by Paul - Tracker Supp
Wed Nov 14, 2018 10:23 pm
Forum: PDF-XChange Editor
Topic: Issue with autofilling PDF-Forms via FDF with PDF-XChange Editor with v7.0.327.1
Replies: 1
Views: 253

Re: Issue with autofilling PDF-Forms via FDF with PDF-XChange Editor with v7.0.327.1

Hi Seeker45,

this is a known issue with the current build. The fix will be available in 7.0.328.0 expected to be ready for release Dec 10th.

hth
by Paul - Tracker Supp
Thu Oct 11, 2018 8:22 pm
Forum: Network Administrator Support
Topic: Deploying updated license via Group Policy
Replies: 5
Views: 2761

Re: Deploying updated license via Group Policy

Hi City_IT, perhaps Daniel misunderstood your needs. Indeed you can push a key after installation. When you install any of our products they also install XCVault.exe, a utility to manage serial keys. It can be used to deploy keys unattended. https://help.tracker-software.com/pdfxe7/licensing_edpub.h...
by Paul - Tracker Supp
Thu Oct 04, 2018 5:55 pm
Forum: PDF-XChange Editor
Topic: XML External Entity (XXE) injections in PDF description may lead to denial of service
Replies: 14
Views: 3014

Re: XML External Entity (XXE) injections in PDF description may lead to denial of service

Spiff, don't lose the Editor over spilled wine! ;-) We actually do our best to support the Editor under Wine in Ubuntu LTS using both the Repository and WineHQ releases of wine. I use it every day in Linux and could not imagine giving it up! https://www.tracker-software.com/files/forumImages/PDFXEdi...
by Paul - Tracker Supp
Wed Oct 03, 2018 8:28 pm
Forum: PDF-XChange Editor
Topic: XML External Entity (XXE) injections in PDF description may lead to denial of service
Replies: 14
Views: 3014

Re: XML External Entity (XXE) injections in PDF description may lead to denial of service

Hi Spiff, I have it from the lead developer that the "vulnerability" would just be the "DoS attack". On a system with a multicore CPU, one core would be caught in a loop that could take literally years to complete. The Editor would hang. You said : I haven't updated to version 7.0, because I don't n...
by Paul - Tracker Supp
Tue Oct 02, 2018 11:28 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 2831

Re: Printing woes

This is your lucky day Timur....

Ivan has made an change that will be available in 7.0.327.1, that if you print to a Postscript printer, we will automatically use the old algorithm for line width when it is set to zero.

This should give you what you are looking for.
by Paul - Tracker Supp
Tue Oct 02, 2018 10:36 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 2831

Re: Printing woes

Hi Timur, I suspect that Editor is not capable of sending native Postscript while Acrobat Reader specifically is (Advanced Print dialog)?! You are correct. We do not use native Postscript. Comparing the printed result from all three, Adobe Reader, Foxit and our Editor without using Postscript our pr...
by Paul - Tracker Supp
Tue Oct 02, 2018 8:20 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 2831

Re: Printing woes

Not to worry Timur, you are keeping us on our toes! ;-)

So I take it then that you are happy with the improvements?
by Paul - Tracker Supp
Tue Oct 02, 2018 7:11 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 2831

Re: Printing woes

Hi Timur, are you absolutely 100,000% sure you are running 7.0.327? I just printed your test page again using 327 and the result is spectacularly different to the previous build. As I am sure you can appreciate, scanning a printed result is not going to give an idea representation of the paper print...
by Paul - Tracker Supp
Fri Sep 21, 2018 9:07 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Pdf Viewer send mail at Thunderbird
Replies: 1
Views: 978

Re: Pdf Viewer send mail at Thunderbird

Hi Neapolis

thanks for the post and report.

Is the file saved locally, then opened in the Viewer then File --> Send by E-mail as ZIP... is used?
by Paul - Tracker Supp
Wed Sep 19, 2018 8:31 pm
Forum: PDF-XChange Editor
Topic: insert a tab character in text
Replies: 15
Views: 1085

Re: insert a tab character in text

Hi Claire, can you provide a sample? I am afraid I don't fully follow what you mean by: I want to separate the columns with tab characters Are you looking to make multiple annotations and use tab to navigate between them or are you looking to use tab to define the distance between two columns? I apo...
by Paul - Tracker Supp
Tue Sep 11, 2018 11:14 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 2831

Re: Printing woes

Hi Timur, regards your question: - That gradation bar in the upper center should be a shape, but Editor does not identify it as any image, text or shape content when I try the corresponding select option of the content pane. What is it then? that gradient is of a type "Shading". We will be adding th...
by Paul - Tracker Supp
Tue Sep 11, 2018 8:29 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 2831

Re: Printing woes

Hi again Timur,

we have corrected the issue that was causing rasterizing of items that should not be rasterized. The fix will be available in the next build 7.0.327 slated for release the beginning of October.

Thanks again for the detailed work in bringing this to our attention.
by Paul - Tracker Supp
Tue Sep 11, 2018 5:57 pm
Forum: PDF-XChange Editor
Topic: Printing woes
Replies: 33
Views: 2831

Re: Printing woes

Hi Timur,

Ivan is looking into this . We have seen that some items that should not be, are in fact being rasterized. This is not a trivial investigation and I would ask your indulgence while we do the leg work.
by Paul - Tracker Supp
Thu Sep 06, 2018 8:18 pm
Forum: PDF-XChange Editor
Topic: Feature request: Adobe’s “Expand Current Bookmark”
Replies: 40
Views: 4615

Re: Feature request: Adobe’s “Expand Current Bookmark”

Hi Timur,

we are getting very specific here, I am not entirely sure I properly understand. Perhaps it would be easier for us to follow along if we have the same document as you and can compare your described actions in both our Editor and Adobe Reader.

Can you share that PDF with us?
by Paul - Tracker Supp
Thu Sep 06, 2018 2:26 pm
Forum: PDF-XChange Editor
Topic: Font Problem
Replies: 33
Views: 3805

Re: Font Problem

I believe all differences are fixed.

enjoy. :-)
by Paul - Tracker Supp
Wed Sep 05, 2018 4:58 pm
Forum: PDF-XChange Editor
Topic: Font Problem
Replies: 33
Views: 3805

Re: Font Problem

Thank you Timur and Arnold for your tenacity and focus on this. It turns out that the ticket was rejected because initially the example did not have the NewLetterGothic font embedded and it was only text as curves. The samples and excellent work in detailing the issue shows us that we are indeed ren...
by Paul - Tracker Supp
Mon Sep 03, 2018 5:26 pm
Forum: PDF-XChange Drivers API SDK
Topic: Temporary File Names
Replies: 6
Views: 2365

Re: Temporary File Names

Hi Steve,

as far as we can tell this is an intermittent issue on the user's system which causes some printing to take longer than the rest. It does seem to be specific to that one machine and there is very little, if anything we can do about it I am afraid.
by Paul - Tracker Supp
Wed Aug 29, 2018 7:44 pm
Forum: PDF-XChange Editor
Topic: XChange Editor very slow to open some documents
Replies: 3
Views: 467

Re: XChange Editor very slow to open some documents

Hi TriStarGod,

welcome to the Tracker forums.

The Editor should be just as fast as the Viewer. Are you referring to just starting the Editor or Opening a document in the Editor?
by Paul - Tracker Supp
Thu Aug 23, 2018 6:11 pm
Forum: PDF-XChange Editor
Topic: Create links for click-to-dial phone numbers?
Replies: 7
Views: 848

Re: Create links for click-to-dial phone numbers?

Hi Danny, indeed. I was just speaking to the Editor lead developer about this. The ticket has a standard priority, it should be in the next build, within the next two months or so, however I cannot promise that 100%. It is ultimately at the Development Team leader's discretion as to what will be inc...
by Paul - Tracker Supp
Wed Aug 22, 2018 8:47 pm
Forum: PDF-XChange Editor
Topic: Create links for click-to-dial phone numbers?
Replies: 7
Views: 848

Re: Create links for click-to-dial phone numbers?

Hi again Danny, after some discussion we have decided to add an option the Editor and Standard print driver that will allow correctly formatted telephone numbers to be converted to tel: based clickable links, much the way we do already for web links. We tried this in Acrobat Pro but is doesn't conve...
by Paul - Tracker Supp
Wed Aug 22, 2018 3:15 pm
Forum: PDF-XChange Editor
Topic: Create links for click-to-dial phone numbers?
Replies: 7
Views: 848

Re: Create links for click-to-dial phone numbers?

Thanks for that Danny, perhaps I misunderstood your first post. When you said: I belive Acr***t Pro has this feature using the tel: prefix on its link creation tool. I thought you meant you have a PDF, created in Acrobat Pro that works as you want with the tel: links as well as a PDF from our Excel ...
by Paul - Tracker Supp
Tue Aug 21, 2018 5:03 pm
Forum: PDF-XChange Editor
Topic: Create links for click-to-dial phone numbers?
Replies: 7
Views: 848

Re: Create links for click-to-dial phone numbers?

Hi Danny, you should be able to manually create links with the tel: prefix using the editor. Automating that would be easier for you I agree. I spoke to the lead developer about this and he has asked to see your examples, both the PDF-XChange created one that does not work as well as an Adobe create...
by Paul - Tracker Supp
Tue Aug 21, 2018 2:15 pm
Forum: PDF-XChange Editor
Topic: CLI parmeter to open PDF files in Windows into already open viewer
Replies: 4
Views: 499

Re: CLI parmeter to open PDF files in Windows into already open viewer

Thanks for the feedback BK200122, so if I understand you properly, you have no issues running the Editor with Admin rights. You shouldn't have to do that however and I suspect this may be an itch that my our developers will want to scratch. I will call the case closed, but not resolved. Thank you fo...
by Paul - Tracker Supp
Mon Aug 20, 2018 10:01 pm
Forum: PDF-XChange Editor
Topic: CLI parmeter to open PDF files in Windows into already open viewer
Replies: 4
Views: 499

Re: CLI parmeter to open PDF files in Windows into already open viewer

Further to that test, we would like to know if the same thing happens when launching the Editor from the Windows File Explorer. To test, please open a PDF in the Editor, then go back to the Windows File Explorer, and double click another PDF file. It should open in a new tab of the already open Edit...
by Paul - Tracker Supp
Mon Aug 20, 2018 9:34 pm
Forum: PDF-XChange Editor
Topic: CLI parmeter to open PDF files in Windows into already open viewer
Replies: 4
Views: 499

Re: CLI parmeter to open PDF files in Windows into already open viewer

Hi BK200122, there should be no need for any special commands. I ran a quick test to see what happens when calling multiple files from the command line consecutively and they each open in a new tab in the Editor: https://www.tracker-software.com/files/forumImages/OpenedByCommand.png Taking filejuggl...
by Paul - Tracker Supp
Fri Aug 10, 2018 6:11 pm
Forum: PDF-XChange Editor
Topic: Prohibit Changes to PDF
Replies: 5
Views: 613

Re: Prohibit Changes to PDF

Hi Paul,

welcome to the Tracker foums!

I am afraid that the Editor does not have such a feature, as you are already aware. You would have to do a "Save As" anyway, so I am not sure what advantage there would be in changing the logic there...
by Paul - Tracker Supp
Thu Aug 09, 2018 9:23 pm
Forum: PDF-XChange Editor
Topic: Taking a screenshot and paste as picture (enhanced metafile) into MS word document fails
Replies: 2
Views: 404

Re: Taking a screenshot and paste as picture (enhanced metafile) into MS word document fails

Hi MCO, thanks for the post. I am afraid that is not surrently supported. I have raised a formal Feature Request around this. Please refer to RT#4453: Feature Request :: Editor :: Allow pasting snapshot tool images into Word with Paste as "Picture (Enhanced Metafile)" when asking about the status of...
by Paul - Tracker Supp
Thu Aug 09, 2018 6:26 pm
Forum: PDF-XChange Editor
Topic: Ghost information
Replies: 19
Views: 1825

Re: Ghost information

Hi Michael, thanks for providing this. We had our lead developer look at the files and he is not sure what is going on. He needs more detail about the process you used to create these. He has asked if you can make a video screen recording of what you are doing. Since we are dealing with large files ...
by Paul - Tracker Supp
Mon Aug 06, 2018 7:08 pm
Forum: How to forum
Topic: Licensing Question
Replies: 3
Views: 1963

Re: Licensing Question

Hi Alex,
welcome the the Tracker forums.

If the old PC is dead and not going to be ever again started with the Editor still installed then you can indeed use the key to license another PC without needed to take further steps.

hth
by Paul - Tracker Supp
Wed Jul 18, 2018 4:50 pm
Forum: PDF-XChange Editor
Topic: Running repair and disappered comments
Replies: 3
Views: 475

Re: Running repair and disappered comments

Hi Matti, thanks for the excellent questions. User had problems with the comments she made, since they had disappeared after she reopened a document later. That should not be happening, obviously, especially after saving the document. Is it possible the document was closed without saving? To repair ...
by Paul - Tracker Supp
Fri Jun 29, 2018 6:01 pm
Forum: PDF-XChange Editor
Topic: Editor v7 doesn't work on Linux + Wine
Replies: 37
Views: 5231

Re: Editor v7 doesn't work on Linux + Wine

Hi Arch,

I haven't personally tried 18.04 yet. Maybe that is something I should do today...

;-)
by Paul - Tracker Supp
Wed Jun 20, 2018 10:20 pm
Forum: PDF-XChange Editor
Topic: Timestamp & GPO
Replies: 4
Views: 525

Re: Timestamp & GPO

Hi Markus, you can specify a time stamp server in a preset file. Here is an example: { "TimestampServers" : { "Items" : [ { "ID" : "{F21CF0BF-BFBD-45BC-A65F00CE6587CADA}", "Data" : { "URL" : "https:\/\/ca.signfiles.com\/TSAServer.aspx", "User" : "", "Password" : "", "RequireAuth" : false }, "Desc" :...
by Paul - Tracker Supp
Wed Jun 20, 2018 10:00 pm
Forum: PDF-XChange Editor
Topic: Make Timestamp required when signing
Replies: 4
Views: 464

Re: Make Timestamp required when signing

Hi Digistamper, I have found out that you cannot specify per document or per form field to force a time stamp server to be used, however you can set this for the application by pushing the following reg key: [HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\Operations\AddDigitalSi...
by Paul - Tracker Supp
Tue Jun 19, 2018 6:43 pm
Forum: PDF-XChange Editor SDK
Topic: Combine multiple pdf files base on text box
Replies: 4
Views: 905

Re: Combine multiple pdf files base on text box

Thanks onik1992

one of the SDK devs will post on here soon.

regards
by Paul - Tracker Supp
Tue Jun 19, 2018 6:40 pm
Forum: PDF-XChange Editor
Topic: Timestamp & GPO
Replies: 4
Views: 525

Re: Timestamp & GPO

Hi Markus,

I do believe there is a way to do this using a preset file, however the person I need to get the details from is not available until tomorrow.

Please look here again tomorrow and I should have an explanation for you.

hth
by Paul - Tracker Supp
Tue Jun 19, 2018 6:30 pm
Forum: PDF-XChange Editor
Topic: Make Timestamp required when signing
Replies: 4
Views: 464

Re: Make Timestamp required when signing

Hi Digistamper,

I do not believe there is such an option. I would like to get confirmation from one of the development team however and the person I need to ask is not available until tomorrow. Someone will post back here soon with confirmation of this.

hth
by Paul - Tracker Supp
Mon Jun 18, 2018 2:45 pm
Forum: PDF-XChange Print Drivers
Topic: How to distribute printer preferences using GPO
Replies: 8
Views: 2037

Re: How to distribute printer preferences using GPO

Hi Michael, We managed to import the profiles into the LM registry tree for now. We have 4 profiles and 4 corresponding printers. it sounds like you are on the right path. What command did you use for that? Have you seen this: https://help.tracker-software.com/pdfxs7/installing-multiple-copies_s.htm...
by Paul - Tracker Supp
Thu Jun 14, 2018 2:22 pm
Forum: PDF-XChange Print Drivers
Topic: How to distribute printer preferences using GPO
Replies: 8
Views: 2037

Re: How to distribute printer preferences using GPO

Hi Michael, firstly , let me apologise for not getting back to you sooner. You could create the profiles in the GUI like you would when importing profiles, https://www.tracker-software.com/files/forumImages/MultiplePrintProfiles.png then export the settings from the registry: https://www.tracker-sof...
by Paul - Tracker Supp
Wed Jun 06, 2018 3:57 pm
Forum: PDF-XChange Print Drivers
Topic: How to distribute printer preferences using GPO
Replies: 8
Views: 2037

Re: How to distribute printer preferences using GPO

Hi mboehm, thanks for the details. What we are looking for is how to deploy the same printing preferences to a group of users, If I understand your need, you wish to have different printing profiles based on Security Groups on your domain for users logged into an RDS server. You should be able to do...
by Paul - Tracker Supp
Tue Jun 05, 2018 6:08 pm
Forum: Network Administrator Support
Topic: SAP inplace viewing of PDF
Replies: 19
Views: 3889

Re: SAP inplace viewing of PDF

Hi kampmann, indeed it is if you are using IE. Simply set IE to use our PDF-XChange Editor plugin as the default . In the Editor's preferences go to File Associations --> View PDF files in Internet Explorer --> Yes . You can try setting the mime type with the following reg keys, but it is a moving t...
by Paul - Tracker Supp
Thu May 24, 2018 8:15 pm
Forum: Network Administrator Support
Topic: Update msi installations with newer build
Replies: 3
Views: 2425

Re: Update msi installations with newer build

Hi I'd recommend not installing the updater at all as it'll just bug users about updates they can't install themselves, unless you allow users to have admin rights. I completely agree with you here. Another option is to use the Active Directory Administrative Template. We have one specifically for t...