Search found 13858 matches

by Tracker Supp-Stefan
Wed Jul 08, 2009 3:51 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange Viewer PRO and Add digital signature
Replies: 14
Views: 5950

Re: PDF-XChange Viewer PRO and Add digital signature

We understand your inpatience.
The release is ready, we are just finishing up other things around the installers so really soon it will be available for download.

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jul 08, 2009 9:02 am
Forum: PDF-XChange Viewer (End Users)
Topic: Howoadjust objects on a grid? (grid snap)
Replies: 12
Views: 1536

Re: Howoadjust objects on a grid? (grid snap)

hobbzilla, the build is ready and we are just finalizing the installers. I can confirm that moving objects with the arrow keys is working and I love it :) As for the [beta], it's the build 42.0 that was in beta stage when you installed it not the whole Viewer. The [beta] "warning" there is to alarm ...
by Tracker Supp-Stefan
Tue Jul 07, 2009 4:18 pm
Forum: PDF-XChange Viewer (End Users)
Topic: saving tabs`
Replies: 1
Views: 485

Re: saving tabs`

Hi tschneider, it is possible. In the Main menu go to Edit-> Preferences. In the general Tab there is a "Restore Last session when application starts" check. Simply turn it on, as it's off by default. If you do not have this setting then you have a bit older version. Please update through Help -> Ch...
by Tracker Supp-Stefan
Tue Jul 07, 2009 3:55 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Preview for Windows Desktop Search
Replies: 10
Views: 1626

Re: Preview for Windows Desktop Search

Hello irv,

Are you referring to the Preview Pane in explorer in Windows 7?
If yes we are aware that the shell extention is not working flawlessly with the previews in Explorer in Windows 7. We are doing our best to solve the issue.

Regards,
Stefan
by Tracker Supp-Stefan
Tue Jul 07, 2009 12:37 pm
Forum: PDF-XChange Viewer SDK
Topic: PDF Open Error through HTTPS
Replies: 7
Views: 1231

Re: PDF Open Error through HTTPS

I am glad that your problem is solved :)

Stefan
by Tracker Supp-Stefan
Mon Jul 06, 2009 1:12 pm
Forum: PDF-XChange Viewer (End Users)
Topic: File Last Position Not Remembered
Replies: 2
Views: 618

Re: File Last Position Not Remembered

helvib, we would really like you to post a sample file here if possible, in zip archive or it will get deleted. Also let us know the build of the viewer you are using as this is also revelant. Cadillakin, there is no problem that the forum is trimming the docu-track/forum3/ part of the link. It is s...
by Tracker Supp-Stefan
Mon Jul 06, 2009 1:05 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Get Rid of a Cross Out
Replies: 1
Views: 460

Re: Get Rid of a Cross Out

rkoreto, if you have the latest version of our viewer the "undo" command is your best friend. ;) If you have saved and closed the file it should be still possible to correct this. Carefully mouse over the crossed text (with the hand tool selected) and when the hand turns to small triangle pointer yo...
by Tracker Supp-Stefan
Mon Jul 06, 2009 12:59 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Viewer destroys signature
Replies: 5
Views: 855

Re: Viewer destroys signature

Hello melles, We would really need a sample document to test and investigate. If attaching to the forums please make sure that the file(s) are zipped, or they will be deleted. Also if the files contain some private/confidential information send them to pdfxview@tracker-software.com instead of postin...
by Tracker Supp-Stefan
Mon Jul 06, 2009 12:54 pm
Forum: PDF-XChange Print Drivers
Topic: "Save" settings issue
Replies: 4
Views: 1794

Re: "Save" settings issue

Aways trying to help :)

Please let us know of the result

Regards,
Stefan
by Tracker Supp-Stefan
Mon Jul 06, 2009 11:34 am
Forum: PDF-XChange Viewer (End Users)
Topic: How to increase the range of choice of "All Fonts"?
Replies: 8
Views: 1167

Re: How to increase the range of choice of "All Fonts"?

You are welcome jol,

I am glad we solved your problem.
If you ever encounter anything else troubling you please do not hesitate to write again :)

Regards,
Stefan
by Tracker Supp-Stefan
Fri Jul 03, 2009 4:16 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Lines not showing depending on size
Replies: 4
Views: 724

Re: Lines not showing depending on size

Glad we could help :)

Cheers,
Stefan
by Tracker Supp-Stefan
Fri Jul 03, 2009 10:07 am
Forum: PDF-XChange Viewer (End Users)
Topic: How to increase the range of choice of "All Fonts"?
Replies: 8
Views: 1167

Re: How to increase the range of choice of "All Fonts"?

jol, That is indeed strange as I do remember the slider being there for quite some time (I might be wrong though, one gets used to good stuff quickly ;) ). As a suggestion to solve this, please update to build 42 and see if the sliders will appear. And once again this should in no way be related to ...
by Tracker Supp-Stefan
Fri Jul 03, 2009 9:58 am
Forum: PDF-XChange Viewer (End Users)
Topic: Lines not showing depending on size
Replies: 4
Views: 724

Re: Lines not showing depending on size

alexg00,

as Bhikkhu has suggested this is most probably because you are using a bit older version. We had some issues with thin lines not always rendering but it is solved with build 42, so please go to Help -> Check for updates... and you should no longer experience this.

Regards,
Stefan
by Tracker Supp-Stefan
Fri Jul 03, 2009 9:55 am
Forum: PDF-XChange Print Drivers
Topic: "Save" settings issue
Replies: 4
Views: 1794

Re: "Save" settings issue

DClark,

As a solution for a . (dot) in the middle of a filename I think that the following will help
%[DocName].pdf

As for why all files are saved in My Documents I will point this out to the dev guys to investigate.

Stefan
by Tracker Supp-Stefan
Thu Jul 02, 2009 2:37 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Stamp transparency does not work
Replies: 8
Views: 3304

Re: Stamp transparency does not work

Mattes57,

I can confirm that in my viewer the stamps are also not transparent.
We will investigate now.

Regards,
Stefan
by Tracker Supp-Stefan
Thu Jul 02, 2009 2:24 pm
Forum: PDF-XChange Viewer (End Users)
Topic: CAN'T SEND DOCUMENT VIA E-MAIL
Replies: 10
Views: 1341

Re: CAN'T SEND DOCUMENT VIA E-MAIL

sandrara,

I am glad everything is working now.

Regards,
Stefan
by Tracker Supp-Stefan
Thu Jul 02, 2009 8:47 am
Forum: PDF-XChange Viewer (End Users)
Topic: CAN'T SEND DOCUMENT VIA E-MAIL
Replies: 10
Views: 1341

Re: CAN'T SEND DOCUMENT VIA E-MAIL

Giraffe,

many thanks for this solution. My TB build is 2.0.0.22 (installed it about a week ago I think) on an XP machine and it didn't require any interference on my side to work.

sandrara,
Could you test the solution offered by Giraffe and let us know of the result?

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jul 01, 2009 4:38 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Toggle line width in a pdf document
Replies: 7
Views: 1097

Re: Toggle line width in a pdf document

Andy,

I also can confirm that there is no such option at this time.
All your screenshots are from Adobe.
Could you please show how these lines look in our viewer?
by Tracker Supp-Stefan
Wed Jul 01, 2009 4:23 pm
Forum: PDF-XChange Viewer (End Users)
Topic: OLE / DDE Commands
Replies: 20
Views: 3074

Re: OLE / DDE Commands

georgl,

Indeed we do not support DDE at this time, but I had an answer from our developers that it might be added in the future.
As there are other tasks to be done that are with higher priority it might take a while for this feature to be included.

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jul 01, 2009 3:57 pm
Forum: PDF-XChange Viewer (End Users)
Topic: CAN'T SEND DOCUMENT VIA E-MAIL
Replies: 10
Views: 1341

Re: CAN'T SEND DOCUMENT VIA E-MAIL

sandrara, Could you please specify the build you are using (you can find it in Viewer -> Help -> About option) as I am also using Thunderbird and it's working fine here, attaaching the files correctly and opening a new message window. If you dont have the latest build - please downlaod and install -...
by Tracker Supp-Stefan
Wed Jul 01, 2009 3:55 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Stamp-Size
Replies: 8
Views: 1246

Re: Stamp-Size

Nimrod,

I am glad that your problem is solved, but if you have any other dificulties post in the forums and we would be happy to help.

Regards,
Stefan
by Tracker Supp-Stefan
Wed Jul 01, 2009 10:30 am
Forum: PDF-XChange Viewer (End Users)
Topic: How to increase the range of choice of "All Fonts"?
Replies: 8
Views: 1167

Re: How to increase the range of choice of "All Fonts"?

jol, There is no attachment to your post. It probably got filtered as it was not in a .zip archive. I don't have many fonts installed on this machine but see how my font list looks. Yours should look similar despite the number of fonts installed. Also please make sure you have the latest version of ...
by Tracker Supp-Stefan
Tue Jun 30, 2009 3:42 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Text not showing on PDF file.
Replies: 10
Views: 1426

Re: Text not showing on PDF file.

And the answer:

"The file is corrupted. Seems like it has been transfered over FTP as text data and extra special characters (LF/CR) have been added.
For the moment we can not handle such corruption."

Stefan
by Tracker Supp-Stefan
Tue Jun 30, 2009 3:22 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Text not showing on PDF file.
Replies: 10
Views: 1426

Re: Text not showing on PDF file.

Chuck,

we got your email and will pass it to our developers to have a look.

Stefan
by Tracker Supp-Stefan
Tue Jun 30, 2009 3:07 pm
Forum: PDF-XChange Viewer (End Users)
Topic: OLE / DDE Commands
Replies: 20
Views: 3074

Re: OLE / DDE Commands

uwezi,

please share your impression from the latest build and of course if there is anything else troubling you here at the forums we will do our best to try and solve your problems.

Regards,
Stefan
by Tracker Supp-Stefan
Tue Jun 30, 2009 3:04 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Text not showing on PDF file.
Replies: 10
Views: 1426

Re: Text not showing on PDF file.

Hello Chuck, Is it possible that you are getting all the problematic files from the same source? Then still there might be something wrong with those files (or with our software not being able to display them correctly) In any way a file causing this problem would be helpful, and I assure you that i...
by Tracker Supp-Stefan
Tue Jun 30, 2009 2:47 pm
Forum: PDF-XChange Viewer (End Users)
Topic: How to increase the range of choice of "All Fonts"?
Replies: 8
Views: 1167

Re: How to increase the range of choice of "All Fonts"?

Bhikkhu There are the recently used fonts at the top of the list and below them is the list with "All Fonts" installed on your machine. There is a separator with exactly this name in it. jol, Please note that there is a slider next to the font names so you can use it and scroll through all fonts you...
by Tracker Supp-Stefan
Tue Jun 30, 2009 2:39 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange Viewer PRO and Add digital signature
Replies: 14
Views: 5950

Re: PDF-XChange Viewer PRO and Add digital signature

Hello martinpaulik,

Digital signing is expected very soon (actually in the next build 42.1 which we are expecting in just a few days)

Stefan
by Tracker Supp-Stefan
Tue Jun 30, 2009 2:35 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Override doc colors shortcut not working
Replies: 4
Views: 938

Re: Override doc colors shortcut not working

paul1149,

Already Fixed, Fix will be available with next build.

Stefan
by Tracker Supp-Stefan
Mon Jun 29, 2009 3:10 pm
Forum: PDF-XChange Print Drivers
Topic: How does hyperlinks creation work?
Replies: 5
Views: 1169

Re: How does hyperlinks creation work?

Hello impronta, I don't think you can print a webpage with the hidden links in it, but in the Standard and PRO printing driver packages if you selected to install the Office Add-in it allows you to preserve links created in e.g. MS Word, just have a look at the settings window you can open from the ...
by Tracker Supp-Stefan
Mon Jun 29, 2009 2:24 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange has to close
Replies: 14
Views: 2502

Re: PDF-XChange has to close

gwagner,

Sure this file would be most helpfull. If you want to attach it to the forums make sure it's zipped or it will get purged. Or you could send it to pdfxview@tracker-software.com
by Tracker Supp-Stefan
Fri Jun 26, 2009 12:47 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Scanned Files
Replies: 11
Views: 1455

Re: Scanned Files

Hey Arnold,

Thank you for this comparison, as my machine is a bit faster and it is tircky to notice anything happen slowly here.

So what is the final conclusion is PDFXChange the fastest of them all? :D

Stefan
by Tracker Supp-Stefan
Fri Jun 26, 2009 12:35 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Unable to copy image objects
Replies: 3
Views: 864

Re: Unable to copy image objects

Hello tomlin,

For the moment it is not possible to copy images in the viewer. You can extract them using PDF Tools, but for now you can only take a "snapshot" in the viewer.

Stefan
by Tracker Supp-Stefan
Thu Jun 25, 2009 3:48 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Add Link crashes viewer 042
Replies: 4
Views: 2240

Re: Add Link crashes viewer 042

mbode,

As far as I am aware we are expecting build 42.1 Early to MID-Next week, if there are no unexpected delays that is

Stefan
by Tracker Supp-Stefan
Thu Jun 25, 2009 2:16 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Copying links?
Replies: 1
Views: 451

Re: Copying links?

Hi tonisuo, unfortunately it's not possible for the moment. Our dev guys are now working on implementing copy/paste of comments, so I don't know if links will be affected in the next build (42.1) which we are expecting in a week, and will need them to give them a heads up, but hopefully in just a fe...
by Tracker Supp-Stefan
Thu Jun 25, 2009 11:07 am
Forum: PDF-XChange Viewer (End Users)
Topic: Some Elements Not Showing in PDF Viewer
Replies: 9
Views: 1444

Re: Some Elements Not Showing in PDF Viewer

Hello BazzaBoy,

we are expecting the new build by the end of this week - mid -next week - if there are no unexpected delays.

the support of Digital Signatures is the biggest major element being incorporated and that requires a lot of work.

Stefan
by Tracker Supp-Stefan
Wed Jun 24, 2009 2:43 pm
Forum: PDF-XChange Viewer (End Users)
Topic: PDF-XChange has to close
Replies: 14
Views: 2502

Re: PDF-XChange has to close

Hello jojfrost, Unfortunately this error does not mean much to our developers. Also it is unusual as you are the first one to report such kind of crashes. Please give us some additional information about your OS and if you have installed any other software soon before the problems started. Also is t...
by Tracker Supp-Stefan
Wed Jun 24, 2009 1:50 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Link to DOS-batch not working
Replies: 9
Views: 1480

Re: Link to DOS-batch not working

Hello Tim,

I could not help with this matter but will draw the attention of the dev guys here, and we will try to find a solution.

Stefan
by Tracker Supp-Stefan
Wed Jun 24, 2009 1:45 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Crash after standby with pdf on network drive
Replies: 10
Views: 4218

Re: Crash after standby with pdf on network drive

Hello Micha,

Thanks for reporting this behaviour, we will investigate, but in the meanwhile please note that we have a newer version to offer (42.0) that offers new functionality, and this issue might have been solved already. Please update and tell us if the problem persists.

Regards,
Stefan
by Tracker Supp-Stefan
Mon Jun 22, 2009 12:59 pm
Forum: PDF-XChange Viewer (End Users)
Topic: thumbnails not displayed in Windows 7
Replies: 17
Views: 2351

Re: thumbnails not displayed in Windows 7

rcastl,

we will investigate now and will come back when we have some news to add.

Regards,
Stefan
by Tracker Supp-Stefan
Fri Jun 19, 2009 10:02 am
Forum: PDF-XChange Viewer (End Users)
Topic: how to print pdf file with sticky notes I created there?
Replies: 7
Views: 1205

Re: how to print pdf file with sticky notes I created there?

Mattes57, I understand that you do not want to post personal files in a forum. But you can confidently send the sensitive document to pdfxview@tracker-software.com with a short description and a link to this topic. We will not distribute your document in any way, and are only requesting it for testi...
by Tracker Supp-Stefan
Fri Jun 19, 2009 9:58 am
Forum: PDF-XChange Viewer (End Users)
Topic: GUI: Autohide pane
Replies: 4
Views: 973

Re: GUI: Autohide pane

Hi quant, OK i will not suggest you to use keyboard shortcuts :P Seriously now, for the moment there are no plans to add autohide functionality to those menus you mentioned, but our devs told me that in ver 43.x it might find a place in the schedule. Since then clicking is your best bet I presume. R...
by Tracker Supp-Stefan
Fri Jun 19, 2009 8:14 am
Forum: PDF-XChange Viewer (End Users)
Topic: Rights on my marks
Replies: 3
Views: 617

Re: Rights on my marks

I am glad we could help you queckjunior.

If you have any further questions/issues do not hesitate to contact us. We are here to help.

Regards,
Stefan
by Tracker Supp-Stefan
Thu Jun 18, 2009 2:28 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Rights on my marks
Replies: 3
Views: 617

Re: Rights on my marks

Dear Marcus, I can understand that you are frustrated but please there is no need for Caps LOCK, we are here and always trying to help the best we can. From what I could make out it appears that you do not want another user to be able to delete a comment you have made. All you have to do is set up r...
by Tracker Supp-Stefan
Wed May 27, 2009 12:45 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Font in a figure is not aligned correctly
Replies: 7
Views: 3251

Re: Font in a figure is not aligned correctly

hello oversky,

I can see the wrong text alighment.

I can see some strange TimesNewRomanPSMT font (I am curious about the PSMT part) which might be causing the problem so
I will ask someone who has more knowledge about fonts to have a look.
by Tracker Supp-Stefan
Wed May 27, 2009 12:31 pm
Forum: PDF-XChange Print Drivers
Topic: Print multiple tabs (e.g. Firefox) to PDF
Replies: 3
Views: 1030

Re: Print multiple tabs (e.g. Firefox) to PDF

Moved the topic to the correct forum,

and Bhikkhu how are you printing multiple tabs from Opera? I am also using it and could not find such an option - to send all tabs to the printer :D
by Tracker Supp-Stefan
Wed May 27, 2009 12:07 pm
Forum: Office2PDF & MS Office Addin
Topic: Left Section of Footer not present in resulting PDF
Replies: 6
Views: 2046

Re: Left Section of Footer not present in resulting PDF

Hello Willy Van Nuffel,

could you please advise which build of our printing driver are you using? Also if you could attach the test file and the result (in an archive or they will be deleted) here our developers will have a look and try to solve this problem.

Regards,
Stefan
by Tracker Supp-Stefan
Thu May 21, 2009 2:14 pm
Forum: PDF-XChange Print Drivers
Topic: copy of PDF XChange Driver, License
Replies: 6
Views: 1223

Re: copy of PDF XChange Driver, License

wannerlaufer,

Could you please clarify what do you mean by

"to install the driver two or even more times"

Is this on the same machine or on separate, and are you reffering to e.g. ver 3 and ver4 drivers or something else?

Stefan
by Tracker Supp-Stefan
Wed May 20, 2009 2:14 pm
Forum: PDF-XChange Viewer (End Users)
Topic: [REQ] PDFX-Viewer: Go to page dialog
Replies: 2
Views: 560

Re: [REQ] PDFX-Viewer: Go to page dialog

nuclear0508,
Nice suggestion.
I like it, and will point our dev guys to this topic, but as they are pretty busy it might take a few builds before it is done.

Regards,
Stefan
by Tracker Supp-Stefan
Tue May 19, 2009 3:37 pm
Forum: PDF-XChange Print Drivers
Topic: How to use PDF-Xchange 4 Pro programatically ???
Replies: 4
Views: 1102

Re: How to use PDF-Xchange 4 Pro programatically ???

Sudhakar, have a look at the PDF-ToolsV4SDK.pdf manual, there is a list with all the libraries and the corresponding .dll files you need to add with your project. In the manual have a look at the document operations section in PXCLIB40 and more precisely the following PXC_WriteDocumentA PXC_WriteDoc...