Search found 706 matches

by Lzcat - Tracker Supp
Sun Nov 14, 2010 10:13 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Corrupt File After Saving
Replies: 23
Views: 3315

Re: Corrupt File After Saving

Reference present in both files, orginal file contain referenced object, merged - no (but reference remains there, and this is why it cannot be processed using xcpro40).
by Lzcat - Tracker Supp
Sat Nov 13, 2010 9:05 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Corrupt File After Saving
Replies: 23
Views: 3315

Re: Corrupt File After Saving

Strange behaviour. Resulting document contain reference to non-existing object (PDFCreactiveX), and it is strange that this object was not saved.
Can you provide sample code which help us reproduce such problem?
by Lzcat - Tracker Supp
Fri Nov 12, 2010 2:51 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: distribution files for adding watermarks
Replies: 9
Views: 1857

Re: distribution files for adding watermarks

Your example is incomplete, so we cannot say where the problem actually is. Are you sure that you handle all cases where PXCp_... functions may return unexpected results? We will need more information before we can help. Regarding dlls - you have only missed the fm40tiff.dll one (responsible for loa...
by Lzcat - Tracker Supp
Fri Nov 12, 2010 9:36 am
Forum: PDF-XChange Viewer SDK
Topic: PDF/A
Replies: 7
Views: 1103

Re: PDF/A

There is no simple way to convert existing PDF to PDF-A format - it must be at least verified, and if needed - corrected (in most cases correction is required). For now only PXCLIB40 can create PDF-A/1b compliant files, and you should call PXC_NewDocumentEx with PDFA_1b parameter. Driver also can cr...
by Lzcat - Tracker Supp
Tue Nov 09, 2010 7:31 am
Forum: PDF-XChange Viewer SDK
Topic: Choose which mouse can be used by the viewer
Replies: 4
Views: 850

Re: Choose which mouse can be used by the viewer

Hi Henri.
Does any other application can differentiate which mouse is used? AFAIK all applications (and the OS too) use all mice as one, so if you try to move two of them at same time you get a funny result.
by Lzcat - Tracker Supp
Tue Nov 09, 2010 7:20 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to check owner password?
Replies: 1
Views: 804

Re: How to check owner password?

Sorry, but current realization does not allow checking password after it was set (and yes, for documents with emty owner or user password emty password is set automatically when opening).
by Lzcat - Tracker Supp
Mon Oct 25, 2010 2:08 pm
Forum: PDF-XChange Viewer SDK
Topic: PXCV_DrawPage using a meta DC
Replies: 1
Views: 495

Re: PXCV_DrawPage using a meta DC

There is no guarentee than text from a pdf file will be send to printer as text. For now pxcview.dll can try to render text as text when the font is not embedded and one of system fonts is used for substitution or when the embedded font is TTF. Otherwise text will be rendered as curves. And even in ...
by Lzcat - Tracker Supp
Thu Oct 21, 2010 8:33 am
Forum: PDF-XChange Viewer (End Users)
Topic: PDF X Vwer Locks up on Saving heavily Marked Up file
Replies: 6
Views: 687

Re: PDF X Vwer Locks up on Saving heavily Marked Up file

Please make sure that you not using build 56 - there is a known issue with Viewer lockup in this build. Build 57 is available and it fixes this issue.
by Lzcat - Tracker Supp
Mon Oct 18, 2010 6:45 am
Forum: PDF-XChange Viewer (End Users)
Topic: Where can I download 64bit PORTABLE XChange viewer?
Replies: 1
Views: 364

Re: Where can I download 64bit PORTABLE XChange viewer?

Hi Matt. 64-bit Portable version does not exist and I'm affraid that it will be released only when everyone will use 64-bit version of Windows (32-bit app can be run on 64-bit OS, but not vice versa). However you may try do following - install 64-bit version of Viewer and replace PDFXCview.exe in po...
by Lzcat - Tracker Supp
Fri Oct 15, 2010 3:31 pm
Forum: PDF-XChange Viewer (End Users)
Topic: pdf tab display problem
Replies: 15
Views: 1735

Re: pdf tab display problem

Please do following: 1. Run the portable version. 2. Make sure that the checkbox for "Restore last session when application starts" is checked. 3. Open several documents. 4. Close Viewer. 5. Send your settings.dat file to lazycat@tracker-software.com (do not post it on forum because it contain your ...
by Lzcat - Tracker Supp
Wed Oct 13, 2010 6:29 am
Forum: PDF-XChange Viewer (End Users)
Topic: pdf tab display problem
Replies: 15
Views: 1735

Re: pdf tab display problem

One more suggestion: can you try to use portable version? It does not store settings into registry, so this may help us to locate where problem is...

available here :

www.tracker-software.com/PDFX_Vwr_Port.zip

Thanks.
by Lzcat - Tracker Supp
Thu Oct 07, 2010 1:46 pm
Forum: PDF-XChange Viewer SDK
Topic: Error 0x821403e8 on PXCV_ReadDocumentFromIStream?
Replies: 1
Views: 478

Re: Error 0x821403e8 on PXCV_ReadDocumentFromIStream?

You can use PXCV_Err_FormatSeverity, PXCV_Err_FormatFacility, and PXCV_Err_FormatErrorCode function to get description of the error, even it not listed in help files, and use of these functions is strongly recommended. 0x821403e8 = [PDF Structure 40] Insufficient memory If this information does not ...
by Lzcat - Tracker Supp
Mon Oct 04, 2010 4:35 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Session sync (?)
Replies: 2
Views: 450

Re: Session sync (?)

Best solution for your purposes is to use portable version from flash drive. Check "Restore last used Layout and Zoom settings for pages from the Recent List when opening" option and portable version will remember all settings include position in file on flash drive. But there is one limitation - yo...
by Lzcat - Tracker Supp
Mon Oct 04, 2010 4:26 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Uninstall Update - Build 56 Crashes
Replies: 18
Views: 1634

Re: Uninstall Update - Build 56 Crashes

Freeze is reproduced, but not crash. It is a bit differen behaviour, but also not good :(
This problem is already reported and fixed, but fix will be avail with version 2.5 coming soon.
by Lzcat - Tracker Supp
Mon Oct 04, 2010 12:12 pm
Forum: PDF-Tools SDK V3 (all our PDF 'DLL' libraries V3)
Topic: Error while getting page count
Replies: 3
Views: 3297

Re: Error while getting page count

This document use encryption method (AES), not supported by V3 libraries.
V4 libraries support AES encription, so recommended solution is simple - upgrade.
HTH.
by Lzcat - Tracker Supp
Mon Oct 04, 2010 9:37 am
Forum: PDF-XChange Viewer (End Users)
Topic: Uninstall Update - Build 56 Crashes
Replies: 18
Views: 1634

Re: Uninstall Update - Build 56 Crashes

Hi Pavman. Cannot reproduce crash with your file, sorry. Do you have any instructions what to do to reproduce it? Also I can save your document using Acrobat 9.3.4 with no errors. And yes, your document contains incorrect record in pages tree (where all pages in PDF file are described), this is why ...
by Lzcat - Tracker Supp
Sun Oct 03, 2010 9:13 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to replace a specific font ?
Replies: 3
Views: 1334

Re: How to replace a specific font ?

Does € character display correctly on same PC where it cannot be printed? Which applications do you use to view/print pdfs?
Also, providing sample file will be very helpfull. If you cannot attach it here - please send it to lazycat@tracker-software.com with link to this topic in message body.
by Lzcat - Tracker Supp
Fri Oct 01, 2010 1:45 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: How to replace a specific font ?
Replies: 3
Views: 1334

Re: How to replace a specific font ?

Hi Giovanni. There is no such function and it is not planned to it in nearest future (in most cases replacing font in pdf file may make part of text ugly or even unreadable). However if you are familar with PDF you may use Low-Level API from xcpro40 to do this (but there is chance to get unacceptabl...
by Lzcat - Tracker Supp
Thu Sep 30, 2010 1:21 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Uninstall Update - Build 56 Crashes
Replies: 18
Views: 1634

Re: Uninstall Update - Build 56 Crashes

I'm affraid that without file we cannot help. Can you send it to support@tracker-software.com with link to this topic in message body? And please archive it before sending (to reduce file size and maintain it integrity).
by Lzcat - Tracker Supp
Thu Sep 30, 2010 10:18 am
Forum: PDF-XChange Viewer (End Users)
Topic: Commenting is no more allowed after saving
Replies: 3
Views: 508

Re: Commenting is no more allowed after saving

Sorry, but commenting files using Adobe Reader is Adobe-specific featue. Adobe Reader allow commenting only if document is digitally signed using their own certificate. So document must be created using one of Adobe products with special permissions set. Documents created (or modified) using any thi...
by Lzcat - Tracker Supp
Tue Sep 28, 2010 12:44 pm
Forum: PDF-XChange Viewer SDK
Topic: Extract text missing CR characters
Replies: 10
Views: 1564

Re: Extract text missing CR characters

PDF files does NOT include any CL/LF characters, in most cases does not include Tab character and often does not include space characters. so any addition of such characters is heuristic and programs may add them in different way. PDF Tools can extract text from page as plain text (adding spaces may...
by Lzcat - Tracker Supp
Fri Sep 17, 2010 6:09 am
Forum: PDF-Tools 4
Topic: PDF Tools crash merging files
Replies: 1
Views: 902

Re: PDF Tools crash merging files

Can you send us files, please? If files contains sensitive data - please e-mail them to lazycat@tracker-software.com or support@tracker-software.com with link to this topic in the message body.
Also please provide all options used during merging - it may be important.
by Lzcat - Tracker Supp
Thu Sep 16, 2010 9:24 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: File merge of many pdf is really slow
Replies: 4
Views: 1313

Re: File merge of many pdf is really slow

There is two suspicious things on your PC config: 1. 2 Gb of RAM may be not enough for all aplications and OS, so swapping may downgrade performance. xcpro40.dll keep all data in memory and may use up to 2Gb of RAM. 2. Some SSD may downgrade performance when there is alot save operations with small ...
by Lzcat - Tracker Supp
Thu Sep 16, 2010 6:34 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: File merge of many pdf is really slow
Replies: 4
Views: 1313

Re: File merge of many pdf is really slow

Hi Giovanni. Your code looks good, so it is hard to recommend some changes in your code. Do you have any AV software runnig? If yes - please try to disable it and test again. And please notify us about result. Can you make some test application (or special build of existing one) and send it to us wi...
by Lzcat - Tracker Supp
Wed Sep 15, 2010 6:30 am
Forum: PDF-XChange Viewer (End Users)
Topic: XChange Viewer and Autorun
Replies: 9
Views: 973

Re: XChange Viewer and Autorun

You need portable version, not copy of installed one. Portable version does not interact with registry on user's PC, does not modify association, etc. Also you may customize Viewer settings and it will start with them each time when it is run. For example you may customize toolbars, open several fil...
by Lzcat - Tracker Supp
Wed Aug 25, 2010 7:07 am
Forum: PDF-XChange Viewer (End Users)
Topic: How to detect with how much dpi a pdf doc was originally pri
Replies: 4
Views: 635

Re: How to detect with how much dpi a pdf doc was originally pri

Hi mattad. Actually DPI is always important, even when printing text to PDF. In most cases text quality does not depend on the DPI (except in cases where visual effects are used and the program will rasterize the affected part), but the letters position depends on the DPI, so in most cases a higher ...
by Lzcat - Tracker Supp
Sun Aug 08, 2010 9:54 am
Forum: PDF-XChange Viewer (End Users)
Topic: Flatten stamp signature - adobe reader v9.3 error
Replies: 5
Views: 630

Re: Flatten stamp signature - adobe reader v9.3 error

Which version of Viewer are you using? Current Version is 2.054, and if you use older - please update and check again. If problem exist in this version we will need both files - signed with editable form and with flatted comments. If them contain sensitive data - please use Help -> Report a Problem....
by Lzcat - Tracker Supp
Thu Jul 29, 2010 3:57 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Issue with PXCp_AddWatermark
Replies: 7
Views: 1539

Re: Issue with PXCp_AddWatermark

Have you checked return codes from PXCp_Init / PxCpVB_ReadDocumentW functions for second file? Looks like second document is not loaded properly. Which build are you using? If it is prior 184 - please update to latest one (184 at the moment). If problem still exist - please send us complete sample i...
by Lzcat - Tracker Supp
Fri Jul 02, 2010 6:41 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: However, Can not add Watermarks with the new released 183
Replies: 5
Views: 1362

Re: However, Can not add Watermarks with the new released 183

Cannot reproduce problem here. Maybe you are using wrong call sequence or something wrong with arguments.
Can you give us complete sample illustrating problem (compiled exe with all required files and/or sources)?
by Lzcat - Tracker Supp
Mon Jun 28, 2010 12:43 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Can not add a Watermark into a PDF file
Replies: 3
Views: 1182

Re: Can not add a Watermark into a PDF file

1. This si known issue with build 182 and it is fixed into build 183? released soon. 2. Answer is same as above. This file has several problems: Records like 0000000000 65536 f not allowed into xref table (generation number must be 65535 or less). String " ЋќЈґЕЦзш " (" 8E 9D A3 B4 C5 D6 E7 F8 " in ...
by Lzcat - Tracker Supp
Fri Jun 25, 2010 6:45 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: a file attchment lost
Replies: 3
Views: 1104

Re: a file attchment lost

1. Which build of SDK are you using? If it is 182 - it may have problems with some files. You may wait for build 183 where this known issue would be fixed, it will be available in a few days. Also, we ALWAYS need files and build number to know where the problem is, so without this information I cann...
by Lzcat - Tracker Supp
Wed Jun 23, 2010 6:50 am
Forum: PDF-XChange Viewer (End Users)
Topic: File Size Too Large
Replies: 5
Views: 692

Re: File Size Too Large

From which subsystem you getting this message? It is strange that you getting error "The file size exceeds the limit allowed and cannot be saved ." during loading file. What exactly are you doing and which software using (except Viewer)? If you are trying to open this file in internet browser plugin...
by Lzcat - Tracker Supp
Mon Jun 21, 2010 6:43 am
Forum: PDF-Tools 4
Topic: Merge - evaluation
Replies: 1
Views: 842

Re: Merge - evaluation

Hi, 1. Next tab after file list in Split/Merge wizard, last check-box - "Use source file names as bookmarks". If you do not have this option - please use latest build (at least 181). 2. Please do not expect miracles. This depends on files you are merging and your computer configuration. Real speedup...
by Lzcat - Tracker Supp
Sat Jun 19, 2010 1:39 pm
Forum: PDF-Tools 4
Topic: Cant Open any PDF files with tools
Replies: 4
Views: 1215

Re: Cant Open any PDF files with tools

Which build of PDF-Tools are you using?
Bulid 182 has known issue with opening some PDF files. Fix will be avail in netx build (coming soon), and for now you can roll back to build 180 or 181 (as temporary workarround).
by Lzcat - Tracker Supp
Thu Jun 17, 2010 6:44 am
Forum: PDF-XChange Viewer (End Users)
Topic: Windows Explorer crashes when Shell Extensions installed.
Replies: 2
Views: 474

Re: Windows Explorer crashes when Shell Extensions installed.

There are two common situations which may cause such a crash: 1. Specific file(s). 2. Incorrect interaction with other installed software (viruses, antiviruses, etc.). For case 1 you may try to split files into sub-folders and see in which folder explorer crashes (this may take some time - to find s...
by Lzcat - Tracker Supp
Wed Jun 16, 2010 6:34 am
Forum: PDF-XChange Viewer (End Users)
Topic: highlighted text summary
Replies: 3
Views: 601

Re: highlighted text summary

There is no way to obtain higlighted text, sorry. Highlight annotation is only area on page where higlight effect should be painted, and in general it can be placed even over image-based pdf with no text at all. As a workarround you may turn on "Copy selected text into Highlight, Cross-Out, and Unde...
by Lzcat - Tracker Supp
Fri Jun 11, 2010 6:26 am
Forum: PDF-XChange Viewer (End Users)
Topic: x64 crashes and x86 not
Replies: 1
Views: 434

Re: x64 crashes and x86 not

We would like to see those files! Please zip them (or use any other archiver to pack them - to make sure we will get them unchanged) and post them here, send using Report a problem from the Viewer menu (preferred) or e-mail them to support@tracker-software.com with a link to this topic in the messag...
by Lzcat - Tracker Supp
Mon Jun 07, 2010 2:36 pm
Forum: PDF-Tools SDK (DLL Libraries Only) - Clarion For Windows Developers Only Please
Topic: Extract Text from PDF
Replies: 5
Views: 1911

Re: Extract Text from PDF

Error code 0 mean that all is ok (please read documentation to avoid such questions).
No error and no text usually mean that there is no text on page. Without your file I cannot help more.
by Lzcat - Tracker Supp
Mon Jun 07, 2010 6:23 am
Forum: PDF-Tools 4
Topic: pdf to jpg
Replies: 3
Views: 1028

Re: pdf to jpg

Using PDF-Tools - no. But you may use Viewer to do this (actually not only jpeg format is avail).
If you need to do this using code you may use Viewer ActiveX or Simple Viewer SDK (pxcview.dll).
HTH.
by Lzcat - Tracker Supp
Thu Jun 03, 2010 7:56 am
Forum: PDF-XChange Viewer SDK
Topic: Resource.dat
Replies: 7
Views: 1019

Re: Resource.dat

Yes, resource.dat is required for ActiveX SDK and must be present. And no, we will not rename this file. Why would someone overwrite this file? There is no reason to install something else in the same folder with the ActiveX SDK, and if you do this - this is your problem, isn't it? Our SDK does not ...
by Lzcat - Tracker Supp
Tue Jun 01, 2010 8:34 pm
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Windows 7 64 Bit, SDK examples issues
Replies: 3
Views: 1193

Re: Windows 7 64 Bit, SDK examples issues

Hi Shane. This is common C# problem (VB.NET too, actually all .NET programs may be affected). By default .NET projects are compiled with Any CPU platform - this mean 32-bit code on 32-bit OS and 64-bit code on 64-bit OS. Looks like good idea until you try to load not .NET dll - because 64-bit code c...
by Lzcat - Tracker Supp
Tue Jun 01, 2010 6:22 am
Forum: PDF-XChange Viewer (End Users)
Topic: the program font is too small
Replies: 9
Views: 1050

Re: the program font is too small

unwake wrote:Thx, but it is No use completely.
Sorry, but you post is "No use completely" ©
Which version of Viewer you are using? You need build 51 (2.0.51) to make this .reg file working, so please update.

Edit: Or you are using Portable version of the viewer?
by Lzcat - Tracker Supp
Wed May 26, 2010 6:46 am
Forum: PDF-XChange Viewer SDK
Topic: Max number of open Docs
Replies: 4
Views: 772

Re: Max number of open Docs

To open a PDF document we must use some memory (not a problem in most cases, especially for the 64-bit version), create some windows and other objects which use handles. Each version of Windows has a limit - how many handles (and other resources) an application can use, so if an applicaton tries to ...
by Lzcat - Tracker Supp
Sun May 23, 2010 8:53 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Help with PXCp_ET_GetElement in VB6
Replies: 3
Views: 1105

Re: Help with PXCp_ET_GetElement in VB6

The sizeof is C++ operator to calculate the size of a structure, class or any other type.

As I remember VB6 has no similar operator, but you can calculate the size manually (sizeof(PXP_TextElement) = 4 + 4 + 4 + 4 + 4 + 4 + 8 + 6*8 + 8 + 8 + 8 + 8 + 8 + 4 + 4 + 4 = 132 bytes).

HTH
by Lzcat - Tracker Supp
Sat May 22, 2010 9:14 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Help with PXCp_ET_GetElement in VB6
Replies: 3
Views: 1105

Re: Help with PXCp_ET_GetElement in VB6

Hi. You should read documentation before using SDK :wink: As I can see you did not fill cbSize element in PXP_TextElement structure. Below is fully working sample how to deal with text elements (C++, not VB6, but I hope you will be able to do translation, or at least see corrects call sequence and f...
by Lzcat - Tracker Supp
Thu Apr 22, 2010 11:25 am
Forum: PDF-XChange Viewer (End Users)
Topic: Rendering ArialMT font
Replies: 3
Views: 587

Re: Rendering ArialMT font

ArialMT is just postscript name of Arial font, so there is no substituion at all - both programs use same font, difference is only in display names.
By the way, where can you see that Viewer use Arial instead or ArialMT? In text properties we display postscript name of font, so you should see ArialMT.
by Lzcat - Tracker Supp
Sun Apr 11, 2010 9:34 am
Forum: PDF-XChange Viewer (End Users)
Topic: Columns
Replies: 2
Views: 429

Re: Columns

If you cannot select text in one column - please select with Alt key pressed (rectangular selection).
by Lzcat - Tracker Supp
Thu Apr 08, 2010 8:56 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: PXC_WriteDocument Problems
Replies: 5
Views: 1233

Re: PXC_WriteDocument Problems

The pxclib40 is a complex library, it includes code written years ago, when 128Mb was considered a large amount of memory, and some memory allocation failure checks may be missed :( . Regarding the Access Violation address this may be one of such case - hence the reason we are currently engaged in a...
by Lzcat - Tracker Supp
Thu Apr 08, 2010 8:12 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Copy/Merge PDF files
Replies: 12
Views: 2195

Re: Copy/Merge PDF files

Please take a little more time to read the documentation - this behaviour is documented :wink: When you call PXCp_WriteDocumentW with the PXCp_Write_Release flag it will automatically release the saved document (assuming the save is successful), so a subsequent call to PXCp_Delete function causes pr...
by Lzcat - Tracker Supp
Wed Apr 07, 2010 7:38 am
Forum: PDF-Tools SDK (all our PDF DLL Libraries)
Topic: Copy/Merge PDF files
Replies: 12
Views: 2195

Re: Copy/Merge PDF files

Sorry, but this code is not enoug - I need complete sequnce call to PXCp_... functions, not calls to your Delphi wrapper. Better is complete project with source codes which reproduce problem. Please make sure that you are using latest version of V3 sdk - Version 3.60130 (available here http://www.tr...