Search found 378 matches

by Dimitar - Tracker Supp
Thu Mar 14, 2019 8:42 am
Forum: PDF-XChange Print Drivers
Topic: PDF-Xchange changes colors after printing from Primavera software
Replies: 5
Views: 1101

Re: PDF-Xchange changes colors after printing from Primavera software

Hello maupolot,

Could you please provide us with details about the version of the Primavera,
which you are using, as well the version of the PDF XChange?

Regards.
by Dimitar - Tracker Supp
Wed Mar 13, 2019 12:54 pm
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents
Replies: 22
Views: 1235

Re: Explorer crashes with enabled preview of PDF-documents

Hello Inga,

These settings are making changes into the registry and in the system,
so yes, you need to use an account that does have admin rights.

Regards.
by Dimitar - Tracker Supp
Wed Mar 13, 2019 12:41 pm
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents
Replies: 22
Views: 1235

Re: Explorer crashes with enabled preview of PDF-documents

Hello Inga,

Could you please set all the values according to this screenshot and then restart your computer:

image.png

@Giraffe

I will make some tests at my end to see where the problem is with the XYplorer.

Regards.
by Dimitar - Tracker Supp
Wed Mar 13, 2019 8:35 am
Forum: PDF-XChange Editor
Topic: How to move a block of pages withing a PDF
Replies: 3
Views: 242

Re: How to move a block of pages withing a PDF

Hello,

Thanks for the help Ovg.

Regards.
by Dimitar - Tracker Supp
Wed Mar 13, 2019 8:33 am
Forum: PDF-Tools
Topic: Batch Rename files based on OCR Text content
Replies: 5
Views: 1066

Re: Batch Rename files based on OCR Text content

Hello,

Thank you for the update, Denis.

Regards.
by Dimitar - Tracker Supp
Wed Mar 13, 2019 8:29 am
Forum: PDF-XChange Editor
Topic: Explorer crashes with enabled preview of PDF-documents
Replies: 22
Views: 1235

Re: Explorer crashes with enabled preview of PDF-documents

Hello Inga,

Could you please go to this folder:

C:\Program Files\Tracker Software\Shell Extensions

...and start this file - XCShInfoSetup.exe

Then please make a screenshot of the window that will appear, and send it to us.

Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 1:44 pm
Forum: PDF-XChange Editor
Topic: Customize Pointer
Replies: 6
Views: 403

Re: Customize Pointer

Hello,

Thanks for the help Lev.

Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 1:42 pm
Forum: PDF-XChange Editor
Topic: [Feature request #4694] Enhanced "Split pages" Dialog | new function SOLVED
Replies: 2
Views: 313

Re: [Feature request] Enhanced "Split pages" Dialog | new function SOLVED

Hello Daniel,

[Feature request 4694]Enhanced "Split pages" dialog was created on your request.

Unfortunately, I can not give you an exact date when this will be implemented.


Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 11:17 am
Forum: PDF-XChange Print Drivers
Topic: Some hyperlinks are not getting linked
Replies: 14
Views: 1950

Re: Some hyperlinks are not getting linked

Hello PDFer,

Yes, it will be very useful if you do mail us an example file with which you have these issues.

Please send it to: support@tracker-software.com


Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 10:52 am
Forum: PDF-XChange Editor
Topic: Help!!! Toolbars and Ribbon tabs have all disappeared!
Replies: 5
Views: 285

Re: Help!!! Toolbars and Ribbon tabs have all disappeared!

Hello yossizahn,

We will see what can be done about that.

Thanks for the feedback.

Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 10:48 am
Forum: PDF-XChange Editor
Topic: reduce font size in stickys, textboxes
Replies: 3
Views: 263

Re: reduce font size in stickys, textboxes

Hello Walter,

You should be able to change the font size, color and type form the Properties pane and from the format tab:

image.png


Is this option is unavailable at your end, please send us a screenshot of what you see when you are trying to edit the font.


Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 10:41 am
Forum: PDF-XChange Editor
Topic: Maximum PDF width
Replies: 3
Views: 264

Re: Maximum PDF width

:-)
by Dimitar - Tracker Supp
Mon Mar 11, 2019 10:40 am
Forum: PDF-XChange Editor
Topic: Help!!! Toolbars and Ribbon tabs have all disappeared!
Replies: 5
Views: 285

Re: Help!!! Toolbars and Ribbon tabs have all disappeared!

Hello yossizahn,

I'm glad to hear that this solves the problem.

All the keyboard shortcuts are mentioned in this section of our Manual:


https://help.tracker-software.com/pdfxe ... ts_ed.html


I hope this helps.


Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 10:32 am
Forum: PDF-XChange Editor
Topic: How to change entirely font color of a PDF doc. SOLVED
Replies: 3
Views: 297

Re: How to change entirely font color of a PDF doc. SOLVED

Hello budi,


In order to change the font color on the text of all the pages, first you need to enter in Edit mode and then to use the Select All Text option:


image.png

Then go to the Format tab and change the color:


image.png

Regards.
by Dimitar - Tracker Supp
Mon Mar 11, 2019 10:14 am
Forum: PDF-XChange Editor
Topic: Help!!! Toolbars and Ribbon tabs have all disappeared!
Replies: 5
Views: 285

Re: Help!!! Toolbars and Ribbon tabs have all disappeared!

Hello yossizahn,

Could you please press F8 or Ctrl + F8 and see if this resolves the problem?

Regards
by Dimitar - Tracker Supp
Wed Mar 06, 2019 3:42 pm
Forum: PDF-XChange Print Drivers
Topic: Printing in Chrome makes PDFs of much larger size than in Firefox SOLVED
Replies: 3
Views: 1412

Re: Printing in Chrome makes PDFs of much larger size than in Firefox SOLVED

Hello asocialis,

Could you please take a look at this KB article:

https://www.tracker-software.com/knowle ... emChromeem

I think that this explains why the file is bigger.

I hope that this helps.

Regards.
by Dimitar - Tracker Supp
Wed Mar 06, 2019 2:09 pm
Forum: PDF-XChange Editor
Topic: Can PDF-XChange Editor perform global find/replace ?
Replies: 9
Views: 490

Re: Can PDF-XChange Editor perform global find/replace ?

Hello NotesTracker and Ovg,

Thank you for providing the link to that post.

This should be useful for NotesTracker.

Regards.
by Dimitar - Tracker Supp
Wed Mar 06, 2019 12:55 pm
Forum: PDF-XChange Editor
Topic: Balooning technical drawings - Automatic numbering stamp
Replies: 13
Views: 600

Re: Balooning technical drawings - Automatic numbering stamp

Hello turkay.koc@gmail.com, You can edit the text size from the Form menu: image.png When the Stamp is placed in a document you should be able to resize it: image.png As for the Stamp mode, for the moment this is not possible. I will send your request to our developers to consider it for implementat...
by Dimitar - Tracker Supp
Wed Mar 06, 2019 12:28 pm
Forum: PDF-XChange Editor
Topic: Fillable Form Fields Notification Bar -- can it be hidden? SOLVED
Replies: 7
Views: 666

Re: Fillable Form Fields Notification Bar -- can it be hidden? SOLVED

Hello

I'm glad to hear this was useful to you. :-)

Regards.
by Dimitar - Tracker Supp
Wed Mar 06, 2019 11:00 am
Forum: PDF-XChange Editor
Topic: Balooning technical drawings - Automatic numbering stamp
Replies: 13
Views: 600

Re: Balooning technical drawings - Automatic numbering stamp

Hello turkay.koc@gmail.com,

Could you please send us a copy of the Stamp file?

Please put it in an archive before sending it.

If you do not want the stamp file to available in the public, please send it to support@tracker-software.com

Regards.
by Dimitar - Tracker Supp
Wed Mar 06, 2019 7:52 am
Forum: PDF-XChange Editor
Topic: Problem with zoom option "Fit Visible"
Replies: 23
Views: 2271

Re: Problem with zoom option "Fit Visible"

Hello Peter 123,

Thank you for the additional information.

We really appreciate the feedback from our customers.

I will make sure that our developers will receive the result from your testing.

Regards.
by Dimitar - Tracker Supp
Wed Mar 06, 2019 7:47 am
Forum: PDF-XChange Editor
Topic: Fill rectangle with color which does not obscure underlying text
Replies: 7
Views: 518

Re: Fill rectangle with color which does not obscure underlying text

Hello,

Unfortunately, there is not a direct way to do this.

As a workaround, you can set the box border to 0 and then draw a rectangle around the content:
image.png
image.png (4.64 KiB) Viewed 345 times

However, I will send your request to our developers to consider this option for implementation.

Regards.
by Dimitar - Tracker Supp
Fri Feb 22, 2019 11:17 am
Forum: Office2PDF & MS Office Addin
Topic: PDF from Excel Addin has the Ending .xpdf.pdf
Replies: 5
Views: 3249

Re: PDF from Excel Addin has the Ending .xpdf.pdf

Hello DicBill,

Could you please tell us what version is your software?

You can see that in the PDF Editor under the Main menu -> Help -> About or in the PDF XChange Standard under the About.


Regards.
by Dimitar - Tracker Supp
Tue Feb 19, 2019 12:50 pm
Forum: PDF-XChange Editor
Topic: Change fullscreen default view preferences for all documents? SOLVED
Replies: 1
Views: 157

Re: Change fullscreen default view preferences for all documents? SOLVED

Hello, You can set a keyboard shortcut for the function you want, and then used in Full-screen mode: image.png In this case I have setup Ctrl + Shift + / Unfortunately, you will have to press the key combination every time you enter in this mode. They are a few feature requests, about adding menus a...
by Dimitar - Tracker Supp
Mon Feb 18, 2019 1:38 pm
Forum: PDF-XChange Editor
Topic: [Feature request #4660] Fullscreen mode with current pdf view settings
Replies: 1
Views: 139

Re: [Feature request?] Fullscreen mode with current pdf view settings

Hello Daniel, Thank you for the feedback on our product usability. I have created a feature request for our developers to consider it for implementation: Feature Rest 4660 - Adding the ability to preserve the Editor's current view settings in full-screen mode Unfortunately, I can not guarantee that ...
by Dimitar - Tracker Supp
Mon Feb 18, 2019 9:33 am
Forum: PDF-XChange Editor
Topic: Demo watermark
Replies: 1
Views: 124

Re: Demo watermark

Hello fucsilon,

Could you please send us a screenshot of the Main menu -> Organize so we can see what you see?

Also, could you please tell us, whether you have entered the license key in the Main menu -> Help -> License key?

Regards
by Dimitar - Tracker Supp
Mon Feb 11, 2019 10:14 am
Forum: PDF-XChange Editor
Topic: Grayscale Scanning Problem 328.2
Replies: 3
Views: 297

Re: Grayscale Scanning Problem 328.2

Hello Arnold, No, we do not have any other reports with similar problem. Could you please send us a download link with the drivers you are using. Also, could you please give us more details about what is happening when the scanning stops? Furthermore, could you please start the Task Manager and see ...
by Dimitar - Tracker Supp
Mon Feb 11, 2019 9:30 am
Forum: PDF-XChange Editor
Topic: Can I get offline help file (manual) for PDF X-Change Editor 7.0? SOLVED
Replies: 1
Views: 161

Re: Can I get offline help file (manual) for PDF X-Change Editor 7.0? SOLVED

Hello asocialis,

This is the link for the offline manual for PDF Editor 7:

http://help.tracker-software.com/pdfxe7/PDFXED7_MAN.pdf


The link is located here:

image.png
Regards.
by Dimitar - Tracker Supp
Fri Jan 18, 2019 7:49 am
Forum: PDF-XChange Viewer (End Users)
Topic: Text boxes after printing from DWG
Replies: 1
Views: 765

Re: Text boxes after printing from DWG

Hello emicz, This is a known issue in the PDF Viewer, but unfortunately, since this is a discontinued product, which we are no longer developing, there will be no fix. Please use the Viewer's successor, the PDF Editor. In the Editor this problem is no longer present. You can download it at this loca...
by Dimitar - Tracker Supp
Thu Jan 10, 2019 3:26 pm
Forum: PDF-XChange Editor
Topic: PDF's not opening at all
Replies: 10
Views: 833

Re: PDF's not opening at all

Hello nwidunn,

We are glad to hear that.

Welcome back.

Regards.
by Dimitar - Tracker Supp
Wed Jan 09, 2019 9:49 am
Forum: PDF-XChange Editor
Topic: PDF-XChange Editor - Installation - SCCM
Replies: 2
Views: 186

Re: PDF-XChange Editor - Installation - SCCM

Hello BigMike and qz6lwp,

Thanks for the links BigMike.


Yes, in our KB you can find useful information about the deploying and licensing our products in any network environment.


Regards.
by Dimitar - Tracker Supp
Tue Jan 08, 2019 9:00 am
Forum: PDF-XChange Editor
Topic: PDF javascript not working in other readers
Replies: 1
Views: 130

Re: PDF javascript not working in other readers

Hello rahulkns, Is it possible to send us an example file with which you have this issue and/or the javascript code that you have used? If the file contains some confidential information or the script is forbidden to be shared, please send it to support@tracker-software.com because our forum is publ...
by Dimitar - Tracker Supp
Thu Jan 03, 2019 4:05 pm
Forum: PDF-XChange Editor
Topic: Problem Printing - The printer name is invalid
Replies: 5
Views: 232

Re: Problem Printing - The printer name is invalid

Hello John,

Could you please disable the IE's Protected Mode, and then try again to print:
ProtectedMode.png

I hope this helps.


Regards.
by Dimitar - Tracker Supp
Wed Jan 02, 2019 2:01 pm
Forum: PDF-XChange Editor
Topic: interface - how to change it
Replies: 6
Views: 258

Re: interface - how to change it

Hello dxcarnadi, Could you please try to reset your program settings to their default values and see if this resolves the problem? You can do this under the Main menu -> File -> Manage Settings -> Reset Settings. Before you do this, please backup your current settings in case you have any customizat...
by Dimitar - Tracker Supp
Wed Jan 02, 2019 10:44 am
Forum: PDF-XChange Editor
Topic: Text rendering seems to be borked in latest versions
Replies: 11
Views: 633

Re: Text rendering seems to be borked in latest versions

Hello avada,


Could you please disable the "Text Hinting" feature and see if this resolves the problem:

Text_Hinting.png

Regards.
by Dimitar - Tracker Supp
Wed Jan 02, 2019 10:34 am
Forum: PDF-XChange Editor
Topic: interface - how to change it
Replies: 6
Views: 258

Re: interface - how to change it

Hello dxcarnadi,

Could you please try to disable this feature and see if this resolves the problem:

Preferences.png


Regards.
by Dimitar - Tracker Supp
Fri Dec 28, 2018 3:34 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Latest version?
Replies: 15
Views: 3432

Re: Latest version?

Hello Puffolino,

Thank you for your report.

Could you please send us the link to your VirusTotal check?

Regards.
by Dimitar - Tracker Supp
Fri Dec 28, 2018 3:30 pm
Forum: PDF-XChange Editor
Topic: Auto-select newly created comments
Replies: 23
Views: 1928

Re: Auto-select newly created comments

Hello Arnold,

I tested it on Windows 7, but I still can not reproduce the problem at my end.

The main difference comes when I press escape.

Could you please export the settings of your PDF Editor and send the file to us?

Please send them to: support@tracker-software.com

Regards.
by Dimitar - Tracker Supp
Fri Dec 28, 2018 12:33 pm
Forum: PDF-XChange Editor
Topic: Auto-select newly created comments
Replies: 23
Views: 1928

Re: Auto-select newly created comments

Hello Arnold,

Unfortunately, the behavior of the Typewriter tool is completely different at my end.

I will install the PDF Editor on my Windows 7 and test it there.


Regards.
by Dimitar - Tracker Supp
Thu Dec 27, 2018 2:31 pm
Forum: PDF-XChange Editor
Topic: Auto-select newly created comments
Replies: 23
Views: 1928

Re: Auto-select newly created comments

Hello Arnold,

Is it possible to create a video clip of what you see at your end because I cannot reproduce this behavior?

Regards.
by Dimitar - Tracker Supp
Thu Dec 27, 2018 2:03 pm
Forum: PDF-XChange Viewer (End Users)
Topic: Page up, page down
Replies: 1
Views: 896

Re: Page up, page down

Hello Flopcd48,

Could you please tell us what version is your PDF Viewer?

Also, is it possible to send us a screenshot of what you see at your end?

Regards.
by Dimitar - Tracker Supp
Thu Dec 27, 2018 1:45 pm
Forum: PDF-XChange Editor
Topic: Help with colors. SOLVED
Replies: 6
Views: 745

Re: Help with colors. SOLVED

Hello Willy,

Thank for the detailed explanation.

This is absolutely correct. :- )

Regards.
by Dimitar - Tracker Supp
Thu Dec 27, 2018 11:22 am
Forum: PDF-XChange Editor
Topic: Reset ribbon ui
Replies: 6
Views: 736

Re: Reset ribbon ui

Hello Willy,

Thanks for the clarification.

Hello Couperin,

Reset to defaults had to reset the toolbars but I'm not sure why it did not.

We are still working on improving the search engine of our online guide.

Regards.
by Dimitar - Tracker Supp
Fri Dec 21, 2018 8:59 am
Forum: PDF-XChange Editor
Topic: Option to delete open PDF file
Replies: 24
Views: 1399

Re: Option to delete open PDF file

Hello Giraffe Kumar,

Thank you for the suggestions for adding a features.

We will forward them to our developers for consideration.

Regards.
by Dimitar - Tracker Supp
Wed Dec 19, 2018 1:48 pm
Forum: PDF-XChange Editor
Topic: Form objects have no properties
Replies: 3
Views: 200

Re: Form objects have no properties

Hello WernerJ,

Could you please send us your license key to support@tracker-software.com

so we can investigate the reason for this issue?

Regards.
by Dimitar - Tracker Supp
Wed Dec 19, 2018 1:21 pm
Forum: PDF-XChange Editor
Topic: Form objects have no properties
Replies: 3
Views: 200

Re: Form objects have no properties

Hello WernerJ,

Welcome to our forum.

Could you please update our software on your machine and see if this resolves the problem?

You can download the latest version here:
https://www.tracker-software.com/product/downloads

Regards.